_S-image.jpg?crop=true&height=118&width=118 "Provided by Leonardo")
Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.6 "Terrific location."9.2 "92%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.0 "City centre within easy reach , said 90%." -
8.7 "Generally very clean."8.7 "87% said
rooms were clean ." 9.2 "92% thoughtit was clean ." -
8.6 "Great service."9.2 "92% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 7.1 "71% werehappy with the room service ." 10.0 "100% said theconcierge service was amazing ." -
8.5 "Bar is amazing."
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7.5 "Internet works."8.3 "83% thought it was a
great value ." -
6.3 "Rooms are ok."5.7 "Only 57% said the
rooms were modern ." 5.0 "50% thought thekitchenette was ok ." -
6.3 "Breakfast is mediocre."
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2.8 "Disappointing wellness & sports facilities."2.8 "72%
didn't like the fitness area ."
Overall Rating
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9.6 "Terrific location."9.2 "92%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.0 "Perfectly clean."9.1 "91% said
rooms were clean ." 9.4 "94% thoughtit was clean ." -
8.5 "Great service."9.2 "92% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." -
7.0 "Internet works."
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6.5 "Rooms are ok."5.7 "Only 57% said the
rooms were modern ." -
6.2 "Breakfast is mediocre."
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5.3 "Average comfort."
Overall Rating
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9.4 "Terrific location."8.8 "88%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
8.8 "Great service."9.3 "93% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." -
8.7 "Bar is amazing."
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5.9 "Rooms are ok."
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5.0 "Average comfort."3.8 "62% said
rooms were small ." 4.5 "55% thought it wastoo noisy ."
Overall Rating
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9.7 "Terrific location."
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8.7 "Generally very clean."
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8.5 "Bar is amazing."
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8.4 "Great service."9.1 "91% found the
staff to be very friendly ." -
6.9 "Average value."
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6.5 "Rooms are ok."6.2 "For only 62%, the
bathroom was ok ." -
6.0 "Average amenities."5.9 "59% thought the
building was acceptable ." -
5.9 "Vibe was decent."
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5.1 "Average comfort."
Overall Rating
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9.7 "Terrific location."
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8.7 "Great service."9.3 "93% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." -
8.6 "Generally very clean."8.6 "86% said
rooms were clean ." -
7.3 "Internet works."
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6.3 "Average value."
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6.0 "Rooms are ok."6.4 "For only 64%, the
bathroom was ok ." -
6.0 "Breakfast is mediocre."
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5.3 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.5review from
Convenient location, clean rooms, free standard wifi, put a mini fridge in our room for us, we were able to check in a few hours early We heard a lot of noise in the hallways- other people talking and doors slamming. It was difficult to shut the door without having it slam loudly. Monday morning we walked out of our room to see that they were replacing the carpet on our floor. That's where the noise that morning was coming from. It would've been nice to have a heads up that carpet was being replaced on our floor during our stay.
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10.0review from
Very clean and the room was calm Nothing
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8.0review from
Great location, great price for the day we stayed, room was clean and a nice size for NYC. When checking in they indicated that the water would be turned off at 9am the following morning for emergency repairs. So much for taking the say off and sleeping in. Well, apparently it was only the hot water, which we learned about after getting to the room and reading the note that was slipped under the door. When we got to front desk in the morning, they asked how our stay was and I said it was good. They asked - why only good - so I explained the water situation (it was about 10:30am). They indicated that they hadn't even started the project yet. We went from all water off from 9am-9pm, to only the hot water, to - well the hot water will be turned off - whenever. I'm sure there's a better way.
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10.0review from
This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most. Perfect stay no complaints.
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8.0review from
Front desk staff were professional and friendly Restaurant staff inside the Hotel had terrible customer service.
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5.4review from
Look of the rooms very nicely decorated Pricing was bit high for the size of the room but still had a great overall experience it was a comfortable stay
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10.0review from
I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again. Nothing
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8.5review from
Convenient location, clean rooms, free standard wifi, put a mini fridge in our room for us, we were able to check in a few hours early We heard a lot of noise in the hallways- other people talking and doors slamming. It was difficult to shut the door without having it slam loudly. Monday morning we walked out of our room to see that they were replacing the carpet on our floor. That's where the noise that morning was coming from. It would've been nice to have a heads up that carpet was being replaced on our floor during our stay.
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10.0review from
Very clean and the room was calm Nothing
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8.0review from
Great location, great price for the day we stayed, room was clean and a nice size for NYC. When checking in they indicated that the water would be turned off at 9am the following morning for emergency repairs. So much for taking the say off and sleeping in. Well, apparently it was only the hot water, which we learned about after getting to the room and reading the note that was slipped under the door. When we got to front desk in the morning, they asked how our stay was and I said it was good. They asked - why only good - so I explained the water situation (it was about 10:30am). They indicated that they hadn't even started the project yet. We went from all water off from 9am-9pm, to only the hot water, to - well the hot water will be turned off - whenever. I'm sure there's a better way.
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10.0review from
This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most. Perfect stay no complaints.
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8.0review from
Front desk staff were professional and friendly Restaurant staff inside the Hotel had terrible customer service.
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10.0review from
I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again. Nothing
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