Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 9.8 "98%liked the proximity to shopping ." 9.5 "Near to public transport , according to 95%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 8.8 "Easily accessible by car , said 88%." -
9.3 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
9.2 "Awesome vibe."10.0 "100% said it was a
stylish hotel ." 9.1 "91%enjoyed the lobby entrance ." 7.9 "79% thought, thehotel was modern ." 9.2 "92%enjoyed the friendly atmosphere ." 9.8 "98% thought thehotel was luxurious ." -
8.7 "Amenities are good."8.7 "87% thought the
building was wonderful ." 9.1 "91%enjoyed the lobby entrance ." 10.0 "100% thought thearchitecture was beautiful ." -
8.5 "Generally very clean."8.2 "82% said
rooms were clean ." 9.8 "98% thoughtit was clean ." -
6.0 "Food is average."
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5.1 "Breakfast is mediocre."
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4.2 "Internet is poor."3.6 "64% thought it was
overpriced ." -
3.8 "Value below average."3.6 "64% thought it was
overpriced ." 1.4 "86% said thebreakfast was too expensive ." 0.0 "Theprice was too high for 100%." 1.8 "82% saidbeverages were too expensive ."
Overall Rating
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9.4 "Terrific location."9.6 "
Near to public transport , according to 96%." -
9.2 "Awesome vibe."9.3 "93%
enjoyed the lobby entrance ." 10.0 "100% said it was astylish hotel ." 9.1 "91%enjoyed the friendly atmosphere ." 7.8 "78% thought, thehotel was modern ." -
8.8 "Amenities are good."8.8 "88% thought the
building was wonderful ." 9.3 "93%enjoyed the lobby entrance ." 10.0 "100% thought thearchitecture was beautiful ." -
8.6 "Generally very clean."8.2 "82% said
rooms were clean ." 9.8 "98% thoughtit was clean ." -
8.3 "Great service."8.8 "88% found the
staff to be very friendly ." 7.1 "71% thought theservice was very professional ." 7.6 "Housekeeping was great , according to 76%." 9.6 "96% said theconcierge service was amazing ." -
6.1 "Food is average."
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5.4 "Breakfast is mediocre."
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4.6 "Internet is poor."4.1 "59% thought it was
overpriced ." -
4.5 "Value below average."4.1 "59% thought it was
overpriced ."
Overall Rating
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9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
9.0 "Awesome vibe."10.0 "100% said it was a
stylish hotel ." 8.8 "88%enjoyed the lobby entrance ." -
8.7 "Amenities are good."8.7 "87% thought the
building was wonderful ." 8.8 "88%enjoyed the lobby entrance ." -
7.5 "Good service."8.4 "84% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." -
6.8 "Rooms are ok."
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6.3 "Average comfort."
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5.6 "Food is average."
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5.2 "Breakfast is mediocre."
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4.0 "Internet is poor."3.4 "66% thought it was
overpriced ." -
3.9 "Value below average."3.4 "66% thought it was
overpriced ."
Overall Rating
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9.5 "Terrific location."
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9.0 "Awesome vibe."
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8.3 "Amenities are good."8.3 "83% thought the
building was wonderful ." -
7.6 "Good service."
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7.3 "Nice rooms."
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6.6 "Average comfort."
Overall Rating
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9.4 "Terrific location."
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8.9 "Vibe was good."
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8.4 "Amenities are good."8.4 "84% thought the
building was wonderful ." -
8.4 "Generally very clean."8.0 "80% said
rooms were clean ." -
7.5 "Nice rooms."8.1 "81% said the
beds were comfortable ." 8.0 "80% saidrooms were clean ." -
6.5 "Average comfort."
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5.7 "Breakfast is mediocre."
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4.0 "Internet is poor."
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3.9 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.8review from
Clean and comfortable upscale hotel with a very friendly and accommodating staff. The restaurant pricing, especially for breakfast, is out of control.
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10.0review from
We went to NYC just before Christmas and could not have been happier with this hotel. Although our room was small, we did not spend much time in the room and therefore it did not bother us! The staff was so friendly and helpful and the location was amazing! We would definitely stay here again on our next visit to the city!
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10.0review from
Rooms are quite larger, ceilings high. Decor is modern but not colorful. Still some areas under construction
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6.8review from
it was central and close to the bus pick up for Javits centre no cafe style dining
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4.0review from
Location good. No facility for making tea in the rooms. The extracters in the bathrooms did not work. Complementary Tea/coffee in lobby stopped at 7am.Basic internet facility should be complementary. the bathrooms are too small.
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4.7review from
Location was good for walking but, I was very dissappointed at how dirty smelling the lobby was. I stayed in NYC before and after a trip to the Galapagos. On the way down I stayed at a Hilton and on th way back I spent a little extra to end the holiday on a high note and chose the Intercontinental. In Asia Intercon hotels are luxurious and wonderful. The Intercon Barclay was a big dissappointment. The smell in the lobby for all 3 days was sour and foul. It reminded me of a gym locker. I hated walking through the lobby and sometimes you could smell it on the stairs before you even entered the building. Considering I paid about 100 dollars more a night then the Hilton, which was only three streets away, the room was very small and cramped. The bathroom was also very small, dirty, and the grout in the tile had not been cleaned well
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5.0review from
room was shabby; breakfast personnel unfriendly.
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6.0review from
The room service prices seem a bit excessive
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6.0review from
The staff were always helpful and the hotel was in a great location to shopping, Times Square and Grand Central Station The shower used cloth shower curtains so that by the second shower the water would wick out to the second curtain and onto the floor. Also there is no fan in the bathroom so it was a bit steamy when you got out.
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5.6review from
the location was good for the purpose of my business trip the bathroom was the size of a small closet with the smallest tub I have ever seen. the internet did not work for two days and on one day I had a cold water shower. Definitely not a 5 star hotel other than their prices and flower arrangement in the lobby
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8.0review from
Hotel staff was very friendly and helpful. The hotel was beautiful, rooms were very clean and more comfortable than home.
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6.8review from
Location
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6.4review from
Staff were excellent - despite it being a busy hotel - one of the bellhops remembered my name and greeted me almost every time I returned - made me feel very welcome!
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8.8review from
Clean and comfortable upscale hotel with a very friendly and accommodating staff. The restaurant pricing, especially for breakfast, is out of control.
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10.0review from
We went to NYC just before Christmas and could not have been happier with this hotel. Although our room was small, we did not spend much time in the room and therefore it did not bother us! The staff was so friendly and helpful and the location was amazing! We would definitely stay here again on our next visit to the city!
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10.0review from
Rooms are quite larger, ceilings high. Decor is modern but not colorful. Still some areas under construction
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8.0review from
Hotel staff was very friendly and helpful. The hotel was beautiful, rooms were very clean and more comfortable than home.
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4.0review from
Location good. No facility for making tea in the rooms. The extracters in the bathrooms did not work. Complementary Tea/coffee in lobby stopped at 7am.Basic internet facility should be complementary. the bathrooms are too small.
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4.7review from
Location was good for walking but, I was very dissappointed at how dirty smelling the lobby was. I stayed in NYC before and after a trip to the Galapagos. On the way down I stayed at a Hilton and on th way back I spent a little extra to end the holiday on a high note and chose the Intercontinental. In Asia Intercon hotels are luxurious and wonderful. The Intercon Barclay was a big dissappointment. The smell in the lobby for all 3 days was sour and foul. It reminded me of a gym locker. I hated walking through the lobby and sometimes you could smell it on the stairs before you even entered the building. Considering I paid about 100 dollars more a night then the Hilton, which was only three streets away, the room was very small and cramped. The bathroom was also very small, dirty, and the grout in the tile had not been cleaned well
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5.0review from
room was shabby; breakfast personnel unfriendly.
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6.0review from
The room service prices seem a bit excessive
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6.0review from
The staff were always helpful and the hotel was in a great location to shopping, Times Square and Grand Central Station The shower used cloth shower curtains so that by the second shower the water would wick out to the second curtain and onto the floor. Also there is no fan in the bathroom so it was a bit steamy when you got out.
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5.6review from
the location was good for the purpose of my business trip the bathroom was the size of a small closet with the smallest tub I have ever seen. the internet did not work for two days and on one day I had a cold water shower. Definitely not a 5 star hotel other than their prices and flower arrangement in the lobby
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6.4review from
Staff were excellent - despite it being a busy hotel - one of the bellhops remembered my name and greeted me almost every time I returned - made me feel very welcome!
