With a stay at The Marcel at Gramercy in New York (Union Square), you'll be minutes from Gramercy Park and close to Empire State Building. This 4-star hotel is close to Macy's and Chrysler Building.
Make yourself at home in one of the 135 air-conditioned rooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.
Rec, Spa, Premium Amenities
Take in the views from a rooftop terrace and make use of amenities such as wireless Internet access (surcharge) and concierge services. This hotel also features tour/ticket assistance and discounted use of a nearby fitness facility.
Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.
Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
The staff was very friendly which made my stay very enjoyable. The room was spacious for NYC standards. They were quick with bag storage, check in, etc. I ordered delivery food for dinner, and the front desk called the room and sent it right up. I was very happy with the customer service.
Wi-Fi is not included in the rooms, they did not refill the shampoo, conditioner, body wash every day, the breakfast on the 10th floor could definitely use more variety. They should definitely offer a non-diary milk option. They only had skim or half + half. Not that many TV Channels,
I paid 2 different fees which mean I was double charged.
Room was claustrophobic and so small we could hardly move around. Fact that a man committed suicide with toxic chemicals in the room next door certainly did not make for a good experience. Hotel staff was only responsive when we inquired about obtaining a new room. We did get a better room, but were offered no compensation.
Location is superb, especially for visiting Lower Manhattan or Midtown. Staff was exemplary and very attentive to our needs. I was able to do an early check in. The rooms are quite small. Nice, clean but very small.
I loved that the hotel manager Mike Williams is very accommodating to me! I appreciate even the smallest gesture! Staff amazing, good neighborhood, walking distance to the metro! Love it and would definitely stay there again on my next visit! ! Oh and the view from the 10th floor is incredible:)
The hotel was very trendy. We booked the basic room, but we felt it was a little small so I told the attendant at the front I wanted to upgrade the next morning, he told me to call up to the desk the next morning. Once I got back up to my room I received a call that I got a free upgrade and we would be able to stay in the bigger room for our stay which was awesome and close to everything to sight see and the fdr.
The price of juice was pricey but it's New York and you gotta make money but nothing was bad about the hotel from our experience
The location was perfect for my needs and there is little else to choose from in this area. Staff were cheerful and earnest. The complimentary tea/coffee/lounge with free wi-fi was was stocked and a nice view... excellent touch.
There were shorts in the electrical system in my room. The air conditioning, electrical outlets charging my devices, and the bathroom light would occasionally spontaneously turn off even when I was inside with the key in place. The window area near the AC and the furniture was really grungy. The wallpaper looked to be at least a decade old, making me think the management hadn't done a full renovation in many years, only superficial spotty maintenance work. Definitely expected more for the price.
The location is very convenient, the rooms are modern and comfortable for the most part. I was traveling alone so the small size of the room was not an issue.
The bathtub was clogged and super slippery. They fixed it after I complained. The bed was not very comfortable, not much support.
Clean Good location Friendly Staff
No bar/restaurant Had to order ice bucket Temp control in room was tough Small room Would have liked a heavy top blanket/comforter
small pleasant room with narrow passage to dark window on air shaft
Wonderful location in Grammercy/Chelsea - short to walk to some fun neighborhoods (Union Station, West Village). Close to subway. Friendly and accommodating staff. Complementary coffee and tea all day on their rooftop lounge.
Nice guest lounge
Wifi wasn't consistent in the room
Friendly staff, clean and very comfortable beds, spacious room with nice view at Empire state building. We had a great time.
Beds are a little small for large (European) travelors. We had a room with two double size beds: 54 in × 75 in; 137 cm × 191 cm
The room was tiny, for the price stayed at the fans gansevoort for less and had a bigger room.
The staff was very helpful and the hotel was charming! Great value!
Staff is friendly and helpful and accommodating with requests. Free use of computers and great roof top patio.
Front desk attendant was somewhat rude upon checkin, when I gave my driver's license and credit card, I was asked if I was sure I made a reservation after I had already advised that I had a reservation for the night. Reservation was not found in their system and I provided the confirmation number, still not located. Finally I emailed my confirmation email to the hotel, then wait 20 minutes for them to sort it all out. Hotel is overpriced for what it is-we received a lower rate than published for the 1 night we were there, but I have paid the same at other places in Manhattan that were much better. i do not recommend due to price and service and would not stay here again.