Overview

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The Marcel at Gramercy

201 East 24th Street, New York, NY 10010, United States
+1 212 696 3800

$192+

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Rates

Overall guest ratings

7.8/10 Good
Based on 1,262 reviews
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Review highlights

  • 9.6
  • 8.9
  • 4.9
  • 4.9

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    With a stay at The Marcel at Gramercy in New York (Union Square), you'll be minutes from Holographic Studios and Gramercy Park. This 4-star hotel is close to Empire State Building and Macy's.

    Rooms

    Make yourself at home in one of the 135 guestrooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Take in the views from a rooftop terrace and make use of amenities such as wireless Internet access (surcharge) and concierge services.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

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    Amenities

    • Facilities for Disabled Guests
    • Wi-Fi
    • Restaurant
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 1,262 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
    • 7.3 "Good amenities."
    • 7.1 "High value."
    • 4.9 "Rooms are not good."
    • 4.9 "Internet is poor."
    • 4.6 "Breakfast is below average."
    • 4.6 "Bar is not good."
    • 3.4 "Not very comfortable."
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    Overall Rating

    7.9 Good
    Based on 681 reviews
    • 9.7 "Terrific location."
      9.7 "Near to public transport, according to 97%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.7 "Average value."
      5.8 "58% thought it was adequately priced."
    • 5.2 "Internet is average."
      5.8 "58% thought it was adequately priced."
    • 4.3 "Rooms are not good."
      1.8 "82% said rooms were small."
      4.3 "57% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      0.3 "Air conditioning was criticized by 97%."
      3.6 "64% found problems with the furniture."
      2.8 "72% criticized the small bathroom."
    • 4.1 "Bar is not good."
    • 3.9 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 2.8 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
      2.8 "72% criticized the small bathroom."
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    Overall Rating

    7.5 Good
    Based on 277 reviews
    • 9.6 "Terrific location."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.9 "Average value."
      5.5 "55% thought it was adequately priced."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.2 "58% complained about the bathroom."
      4.1 "59% had problems with the shower."
      1.5 "85% thought they were poorly maintained."
      2.6 "74% criticized the small bathroom."
      3.1 "69% found problems with the furniture."
    • 4.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      1.7 "83% said rooms were small."
      2.1 "79% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
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    Overall Rating

    7.6 Good
    Based on 126 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.9 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 7.2 "High value."
    • 5.1 "Rooms are ok."
    • 4.7 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.8 "72% thought it was too noisy."
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    Overall Rating

    7.9 Good
    Based on 176 reviews
    • 9.7 "Terrific location."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.4 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 6.9 "Average value."
      5.3 "53% thought it was adequately priced."
    • 4.6 "Internet is poor."
    • 4.5 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.9 "71% found problems with the furniture."
      0.2 "Air conditioning was criticized by 98%."
      4.9 "51% complained about the bathroom."
    • 3.2 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.2 "Air conditioning was criticized by 98%."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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