|Distance to city center||0.2 mi|
|Nearest Airport||New York LaGuardia|
|Distance to airport||6.2 mi|
|access to the subway||in 29 reviews|
|bed was very comfortable||in 74 reviews|
|close to broadway||in 21 reviews|
|destination fee||in 40 reviews|
|fast check||in 10 reviews|
|friendly staff||in 311 reviews|
|great location||in 672 reviews|
|great view||in 84 reviews|
|new york||in 25 reviews|
|nice room||in 423 reviews|
|port authority||in 15 reviews|
|room service||in 364 reviews|
|staff was rude||in 280 reviews|
|times square||in 260 reviews|
|westin||in 19 reviews|
Staff were incredible. Conference facilities are great.
Bathroom sink slow drain.
Gotta have a key to pee
The location was good.
I had reserved a room with a view, when I arrived I was told that there wasn’t one available. The staff said they would get one ready, it was after 6 pm. Ok, no biggie, my daughters and I would wonder around Times Square a bit. Had to take all our luggage back down to luggage hold. After dealing with that, I returned to the the lobby to use the restroom. When I asked a staff member where the restroom was, “are you a guest “ then where’s your key?” I explained, and was told I would have to go back to the front desk for a key. The line was 20 people long. ITS A BASIC HUMAN FUNCTION! Using the lobby restrooms should NEVER be that big of a hassle. We finally got a room at 8:30 pm.
View from the room was excellent. Staff was very attentive to my needs when necessary
The room and location was wonderful
Staff not so friendly.
Everyone was so nice from the bellmen staff and the front desk staff .They helped me and answered any questions I had.
Great location, great size of room, has a fridge in the room. I
Great location and our view was fantastic.
Liked our room location (corner, 31st floor)
Overcharged for drinks at bar, bottle of water (supposedly free) was not replaced.
We have stayed at the Westin at Grand Central Station before and all of the Westins are very similar. The room was clean and we had a great view facing west over the Hudson River. We stayed out until 11pm and when we came back in the building security was checking everyone to make sure they were a guest. Some might see this as an inconvenience but I see it as very good security considering where we were. We are very happy with the staff and our stay.
The air conditioning filter was clogged.
Surprised at NYC value
Clean. Modern. Comfortable.
Lack of parking
great location, friendly staff
The Westin Times Square was great overall*. The room was clean and comfortable. The hotel staff was also very friendly and professional. Great location by Times Square.
but the facilities outside our room were not. The lobby areas didn't feel safe as there were many people hanging out there that did not seem to be guest and the lobby restroom was a mess.
When tourists come to New York, the one hotel that they want to stay in is the Westin at Times Square. It is located in the heart of Manhattan in the most exciting place in New York: Times Square. The Westin at Times Square is steps away from Broadway, Grand Central Train Station, and Central Park. Its location is a dream for any tourists who want to be where the action is. The rooms here come with coffee makers, mini bar, hair dryers, robe, safe for laptop, and irons. Wi-Fi is available for an additional fee. Some of the larger rooms come with an evening turndown service for their guests. Room service is available 24 hours a day and breakfast is served for a fee. The Foundry Bar is located in the Westin at Times Square and it offers cocktails and appetizers. The Foundry Kitchen is where the buffet style breakfast is served. Guests can choose from modern cuisine, along with fresh fruits and vegetables. There are 27 meeting rooms at the Westin at Times Square. Companies can hold conferences and conventions here with plenty of room to accommodate all of their employees. The hotel can meet the needs of very large groups in one of the many meeting rooms. The Westin at Times Square is convenient for those who want to spend a lot of time in Manhattan. Seeing Broadway shows has never been easier with the hotel right at the door of some of the best theatres in New York.
based on 4,965 reviews
Policies vary by room type and provider.
|New York LaGuardia||6.2 mi|
|New York - Penn Station||0.5 mi|
|Secaucus Junction, New Jeresy||4.5 mi|