|"I love the friendly staff!"||(in 145 reviews)|
|"Great location and friendly staff."||(in 171 reviews)|
|""Bed was incredible, extremely comfortable.""||(in 32 reviews)|
|"The service was terrible."||(in 16 reviews)|
|"Way too overpriced."||(in 4 reviews)|
|"don’t stay in this hotel."||(in 45 reviews)|
|great location||in 446 reviews|
|corner room||in 376 reviews|
|great staff||in 328 reviews|
|location and room||in 297 reviews|
|hotel great||in 182 reviews|
|times square||in 115 reviews|
|great view||in 106 reviews|
|bed was comfortable||in 89 reviews|
|lobby bar||in 85 reviews|
|bad service||in 73 reviews|
|first time||in 66 reviews|
|frosted glass||in 27 reviews|
|new york||in 27 reviews|
|first night||in 9 reviews|
|way overpriced||in 7 reviews|
|destination fee||in 6 reviews|
Great location, Bad Service, Tiny Rooms
Great Location - Right on Times Square
Bad rooms, Really bad service.
Hotel was Wonderful
The location was perfect for what we wanted to do. It was right in the middle of things. The hotel staff was very helpful and very accommodating. They honored all of our requests. This was our second time at this hotel, and we will definitely stay again!
Location and modern design
Reception girl at check in was the absolute worst I have encountered from anywhere. Rude with a big attitude and for no reason at all. Really made me aggravated but just took it and moved on because I was with my family and little child so did not want to spoil their experience because of this person that was not professional or courteous.
If work weren't paying...
Very close to midtown clients; clean; courteous staff; modern decor
For $350/night I expected WiFi in my room, not just in the hotel lobby. It's annoying to feel like I'm being nickel-and-dimed on top of that kind of nightly rate.
The main entrance was unbelievable with the water on the top and the front desk staff was really friendly
Ridiculous charge for a bottle of water
Room way too hot
Asked for two days to turn down the heat.. Room temp said 65. Maintenance had it at 82. Slept with the window open. Unbearable for two nights. Finally brought me Fans night 3. For $400 A Night think they could get it fixed.
Great Stay excellent service. Not 5 stars as conci
Sal at the check in desk provided great advice on rooms. Staft at concierge, Jarrod, and at entrance were always warm and accommodating.
Lady concierge on duty on my last day directed me to a grubby restaurant when there were nicer ones in the same location. She did not pay attention to my specific needs and requests. That was the only disappointment.
elvator arrangement confusing
The entire hotel looks great. The lighting and decor everywhere was amazing. Loved the room. There was a panel to connect external devices via HDMI and various other ports, great for gaming or connecting your own media device. The staff were extremely friendly and professional. The location was also great, right in the center of everything in Times Square. Having a king size bed was great too.
Parking- They have a 3rd party company that handles their parking for $60 a night, $70 for SUV's. I understand it's the city, but I'm already paying almost $350+ a night, I should have parking. I understand the price of rooms per night is high, especially for this great location, but honestly it's not worth it. I could've gotten a hotel room in another 4+star hotel just a few blocks away for a couple hundred cheaper a night, and it probably would've had bigger rooms. I had a room where a billboard was on the building across from me, the shade's didn't help too much with the amount of light that was coming in.
There is nothing like staying in the heart of New York City and the W New York at Times Square delivers on that thrilling experience.
As New York City comes to life outside, guests will be enjoying the comfort of their modern suits, available in four options ranging from 625 to 1,200 sq. ft. Chic urban decor brings each room to life while plush furnishings and impeccable views of the city give visitors something to marvel at. Additional perks found within each suite include a Bose wireless Bluetooth speaker, flatscreen TVs, and Bliss bath amenities in each bathroom.
Beyond the walls of the W New York, guests will find themselves basking in the glow of dozens of LED lights. Restaurants, shops, and entertainment can be found at every corner in Times Square, but the hotel isn’t without its own dining options. For a quieter night in or breakfast in bed, guests can order from a 24-hour in-room dining menu.
Two distinct restaurants - Dos Caminos and Blue Fin - provide their own eclectic menus, from Mexican favorites and a margarita bar to fresh seafood. For a late-night cocktail, there’s The Living Room and its selection of handcrafted cocktails coupled with music spun by New York’s most affluent DJs.
W New York at Times Square is in a prime location for visitors wanting to see the staple sights of New York City. Dozens of attractions are a short walk from the hotel’s front doors. It’s a breeze to trek down to the Museum of Modern Art, Radio City Music Hall, Fashion Avenue, the Empire State Building, or Madison Square Garden and take in the sights and sounds of the Big Apple.
With its opulent accommodations and prime location, W New York at Times Square delivers a taste of high-end city life.
based on 1,066 reviews
Policies vary by room type and provider.
Guests with existing W New York - Times Square reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at W New York - Times Square for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
W New York - Times Square is located at 1567 Broadway in Midtown, 0.2 miles from the center of New York. Times Square is the closest landmark to W New York - Times Square.
Check-in time is 4:00 PM and check-out time is 12:00 PM at W New York - Times Square.
Yes, W New York - Times Square offers free Wi-Fi.
No, W New York - Times Square does not offer free parking.
No, W New York - Times Square does not offer free airport shuttle service.
W New York - Times Square is 6 miles from New York LaGuardia.
Yes, W New York - Times Square is a pet-friendly hotel.
No, W New York - Times Square does not have a pool onsite.
W New York - Times Square has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.