Excellent hotel great location staff very good wow what a weekend in the Toon we'll definitely return again Paul + Dawn
4 stars
Copthorne Hotel Newcastle
The Close, Quayside, Newcastle upon Tyne, NE1 3RT, United Kingdom
Newcastle upon Tyne, United Kingdom
See location+44 191 222 0333Photos of Copthorne Hotel Newcastle
Overview
The Copthorne Hotel Newcastle offers riverfront accommodations near Castle Keep, in the heart of Newcastle-Upon-Tyne. Tyne Bridge, Quayside, and the BALTIC Centre for Contemporary Art are also near this hotel, and guess can visit St. James’ Park, Gateshead Millennium Bridge, and Metro Radio Arena. Newcastle International Airport is about a 15-minute drive.
This hotel offers 150 guest rooms with 4-star accommodations. There are two restaurants in the hotel and breakfast is available for a nominal fee. The hotel also has self-parking available for a daily rate. There is a bar and lounge in the hotel, which also offers a fitness center and a terrace. The lobby lounge area features a fireplace, along with plenty of seating and TV. The front desk is open 24 hours a day.
Guests will find coffee and tea in the lobby and there is a front desk safe available. Complimentary hotel-wide WiFi is available at this smoke-free hotel. Connecting rooms can be provided upon request and free cribs are also available at the property. Pets are not permitted at this hotel, which does not permit check-in before 4PM on weekends.
24-hour room service is available at the hotel, along with concierge services, tours and ticket assistance, and other sightseeing services. Dry cleaning and laundry service can be requested and guest laundry facilities are provided, as well.
Guest rooms include luxury amenities like minibars, cable TV and pay movies, individual climate control, premium beds and bedding, and a private bathroom with complimentary toiletries.
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Amenities at Copthorne Hotel Newcastle
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Flat-screen TV
- TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Window
- River view
- Family rooms
- Slippers
- Sofa
- Landmark view
- Telephone
- Carpeted
- Storage available
Services and conveniences
- Conference rooms
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
Media and entertainment
- Flat-screen TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Copthorne Hotel Newcastle
8.4
Very good
2783 verified ratings
Wonderful
1289
Very good
621
Good
452
Okay
191
Fair
126
Mediocre
60
Poor
44
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with excellent views and proximity to the city center. However, many reviews highlighted issues with cleanliness and service, including unhelpful staff and inadequate room amenities. Overall, while the hotel has potential, improvements are needed in several areas to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
3 reviews
All reviews
Pros (+) The staff were friendly and helpful. The location was excellent, right on the quayside and close to town. The room was spacious and had a lovely view. I would stay here again.
Cons (-) The shower was quite poor which was a shame. An updated bathroom would really transform the place. Although I’d placed the ‘do not disturb’ card on the door the cleaning staff came in the room which almost made for an awkward encounter!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel offers a variety of choices and is generally good value for money, according to guest reviews. Some guests have mentioned that the breakfast was tasty and included both cooked English breakfast and continental options.
Are there any concerns about the hotel's parking?
Some guests have mentioned concerns about the hotel's parking, particularly regarding poor lighting in the car park and the cost of parking. However, others have found the car park easy to access and have appreciated the on-site parking availability.
What are the views like from the hotel rooms?
Many guests have praised the hotel's fantastic views of the River Tyne from the rooms, highlighting the beautiful riverfront location as a major advantage of staying at the hotel.
How is the cleanliness of the hotel rooms?
Guests have generally found the hotel to be clean and well-maintained, with some mentioning that the rooms were spacious and immaculate. However, a few guests have expressed concerns about the dated appearance of the rooms and the need for updates.
What are the staff like at the hotel?
The hotel staff have been consistently praised for being friendly, helpful, and professional. Guests have highlighted the excellent service provided by the staff, making it a positive aspect of their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a River View
Several guests praised the spacious rooms and great views of the river Tyne. Opt for a room with a river view for a more enjoyable stay.
Consider On-Site Parking
The hotel offers on-site parking, which can be convenient, but some guests mentioned that the parking area had poor lighting. Keep this in mind when using the hotel's parking facilities.
Explore Nearby Attractions
The hotel's location provides easy access to various attractions such as Newcastle Castle, Tyne Bridge, and the BALTIC Centre for Contemporary Art. Take advantage of the hotel's proximity to these sites for a well-rounded visit.
Check for Room Updates
While some guests found the rooms spacious and clean, others mentioned that the decor was a bit tired and the bathrooms needed updating. Consider checking for updated room options for a more modern experience.
Be Mindful of Noise
Some guests noted that the rumble of the metro trains and the noise from the streets could be slightly disruptive. If you are sensitive to noise, consider this when selecting your room or bring earplugs for a peaceful night's sleep.
Take Advantage of the Breakfast
Many guests praised the breakfast options and the helpful staff. Consider including breakfast in your stay for a convenient and satisfying start to your day.
Be Aware of Check-In Times
The hotel does not permit check-in before 4 PM on weekends, so plan your arrival accordingly to avoid any inconvenience.
Utilize the Fitness Center
The hotel offers a fitness center, providing an opportunity to stay active during your stay. Take advantage of this amenity for a well-rounded experience.
Consider Alternative Dining Options
While the hotel has two restaurants, some guests mentioned that the restaurant menu was limited. Explore nearby dining options for a diverse culinary experience.
Check for Special Deals
Some guests mentioned getting good value through special deal prices. Keep an eye out for any special offers or deals to enhance your overall experience.
Location
The Close, Quayside, Newcastle upon Tyne, NE1 3RT
What's nearby
- Newcastle Castle325 yd
- The Castle332 yd
- Cathedral Church of St Nicholas0.3 mi
- Tyne Bridge0.3 mi
- Centre for Life0.3 mi
- The Glasshouse International Centre for Music0.4 mi
- The Gate Newcastle0.5 mi
- Metro Radio Arena0.5 mi
- Newcastle Town Wall0.5 mi
- Gateshead Millennium Bridge0.6 mi
- BALTIC Centre for Contemporary Art0.6 mi
- Eldon Square Shopping Centre0.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Copthorne Hotel Newcastle
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $95 |
Average price (weekend night) | $118 |
When to book a room at Copthorne Hotel Newcastle
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Copthorne Hotel Newcastle
FAQs when booking at Copthorne Hotel Newcastle
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See most recommended stays in Newcastle upon TyneGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Newcastle upon Tyne |
Distance to airport | 5.8 mi |
Everything you need to know for your stay in Newcastle upon Tyne
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