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Staff is very friendly, breakfast was excellent, hotel in general (colours, furniture...) Room for breakfast is too small for so many people
We were made very welcome and the Hotel was very well placed for the park and shopping. The view was hardly inspiring.
The availability and efficiency of the staff. The quality of the infra-structure, atmosphere of the hotel and its location. The room bathroom could be equipped with more towel hangers. During breakfast it would be best if the service staff would not start cleaning the room (washing the chairs, etc.) while people are finishing their meal. It disturbs a bit the breakfast experience.
Location was excellent I wouldn't say it was 4 star. It was very basic and tatty in parts.
I enjoyed the fact that the hotel was very central with easy access to buses and trains.
proximity to local transportation international channels size of room was too small even for one person extremely loud at night rude employees!
We got a good deal for the 'Privileged room' and we were given an upgrade to the next level as it was out of season and they had the ability to offer it to us. Was great to have a large room for a few days. Close to the beach and loads of shopping, restaurants, cafes and the stop for the hop on hop off tour bus. They had all the flyers of tourist things at the counter. Wifi was good. No TV reception for english channels.
Location was good and hotel's decor fun and kitschy. Small room.
Great location, very close to the Messena Place and the old town. Restaurants close by. Rooms are a decent size as far as French hotels go and for once the air conditioning actually worked. Staff spoke English and were helpful. We were only at the hotel for a quick overnight stay and didn't arrive until 9:30 pm so we didnt spend a long time in the hotel. Had breakfast in a cafe in the market.
convenient location, not too noisy
Location No parking facilities offered to guests, however there is a public parking with preferred rates overnight
Near to the City, clean room Room was very smal
Location Everything else. Room to small old dirty, poor breakfast, service. My Deluxe room was much small than my friend's superior ?
Location Poor view from room. No coffee or tea making acilities in the room.
we were given room 401. We liked it because it was a renovated room with a view of the sea. The bed was very good. Towels were good and the supplies (soap, shower cap, body cream etc...) in the toilet were good.
location, price and atractivness I does not have a pool and the room was small.
What I liked most about the hotel is that it is very central. You are near the sea and shopping and restaurants are also very close. Probably coming from a country that has a "smoking ban" I felt that the smell in the corridors was quite overpowering, and this was made worse by the fact that air freshner's were used. I feel the hotel needs some freshening up. Breakfast also was delivered incorrectly to us on our first morning. We did not get what we ordered and it was cold.
Location Room size
location excellent, quiet, very good maid service, plenty of towels the tv selection is not for english speakers, the shower did not have hot water all the time and hard to control, bathroom small for so called luxury hotel, no coffee or tea with room, no couch in room, staff was aloof
The location, and room size. The hotel was very clean. We would have liked 2 chairs in the room. The bar area was basic and lack atmospere, it did not open until 6pm. The roof terrace was closed the whole time we were there.
Excellent location for shops and beach. Very nice hotel. Room not quite matching external areas of hotel. Overall,very nice hotel. Rooftop restaurant/bar/seating area impressive. Room very average.
Location Staff not very helpful. Very slow to deal with guests at reception
Location, location,location Clear specification of parking on web site
good staff bedroom quite dark on second floor
location was wonderful, just across the street from the beach and only a couple of blocks from the old town
An excellent location and very helpful staff - they contacted a local museum for us to find out if it was open on a Public Holiday (it wasn't!) The buffet breakfast was a bit disappointing. It looked good but all the breads were very dry and chewy, the fruit didn't taste fresh and tea needs to be made with boiling water, not from a pot of warm water brought to the table.
excellent situation for beach and right on promenade. service was good, friendly staff.
Excellent location, friendly&helpful staff. -
Very convenient location. Room was spacious. Staff were good humoured and helpful. Bed was super comfy!
Seaview rooms are great, exactly in front of the sea and with a modern furniture.
Nice and clean rooms, close to most Nice amenities, 2 car rentals in the same building (plus casino and police! dept) Common area is very small and required slight renovation, personnel could be more friendly
Friendliness of staff. Reccomendations for excellent local restaurants UnInformed of Sarcozie's visit & therefore inability to get in or out of hotel
Modern hotel in a great location for Nice city centre and the beach For the standard and price there were a few minor flaws such as plaster falling off room ceiling, and shower being extremely user unfriendly.
Everything was beyond excellence, the hotel, the position, the welcome - everything The staff at the beach club were quite good but one in particular was quite surly.
-----------nothing to like..........I DO NOT RECOMMEND BEAU RIVAGE... My experience in this hotel:
Location, and the room layout My room was super noisy as it didn't have curtains. Couldn't sleep all night due to people partying outside. Came back to see my card being charged again for the stay even though I have already prepaid. Am disputing this with my credit card company right now.
Location The terrible service. No room service in the night. Every time you ask reception for something - the answer we don't have it. They dont't have umbrellas during the rain, they don't have iron, they don't have food in the night. In the 4* stars hotel :(
Great location - Staff not always very helpful. One staff member in particular had a very poor command of English and was unable to give simple directions or answer basic questions.
Check in delay and room quality
This hotel located in the center of the city, next to sea, shopping, a lot of restaurants. Our room was really small. There was the dust everywhere.
There is a great breakfast and the lobby is beautiful. It is right across the street from the beach.
The staff was friendly and helpful. I really liked the beach-rock themed remodel, especially the beach rocks encased in the floor of the bathroom. (I've been going to the Beau Rivage periodically for 20 years.) The hotel beach is quite nice, and lunch there is really good. The location is perfect, and Le Comptoir Bar next door is great for after dinner drinks and people watching. Not really. On my last night (the night before an early flight) they put me in a room overlooking a tiny urban courtyard (not too picturesque, like somewhere in New York), but we got there late and we had to leave before the sun rose, so it didn't really matter. It wouldn't have been a great room if I was there for a week of beach-going. Also, they took only nonrefundable cash for a spot at the beach, and there was a sea pollution warning that afternoon, and it started raining on us at the beach, so that didn't work out too well.
This hotel was excellent as we took a disabled lady and nothing was too much trobule well done to the staff.Joyce Knight
I liked that it has own beach, is located close to most things tourist needs Its very noisy (cant really complain about that cause its good location isn't quiet), having problems with hot water, could have few more hangers
location, Felt secure. Close to everthing of interest. Lobby could be more inviting. TV remote did not work. Internet access was poor.
Good location, within walking distance from the beach, shopping etc. It is definitely not a three star hotel. Need better amenities are expected from a three star hotel. Rooms have musty smell, no proper tissue paper, no clock, no iron, no glasses to drink water from and breakfast was not adequate as advertised on your website..Internet connection was available but not free. It was not clearly specified in the website.
You step out of the hotel and to the left is the beach. To the right is the old town and the tram that's a couple stops from the train station. Breakfast was good and the wifi was fast and free. Not much to complain about.
Location and room 502 with sea view it is old and needs a new makeup
i liked the location and the friendliness of the staff the dining room was not big enough and became very crowded
location breakfast, cleaning time (it was too late)
I liked the friendly staff at the reception you call it a 3 star hotel - It was a 1 star hotel
The fact that it was near the sea and that we had a view of the sea Nothing particular
Excellent location; good breakfast. The room was extremely noisy on the street side.
Bad service, not frienly personal, very good location
A great location on the Promenade des Anglais and near to the old town, a good breakfast with stunning view over the Mediterranean though rather expensive, a few design elements, the private beach though expensive too repairing one of the elevators took 3 days, a pity that they charge for internet access (a shame for this category of hotel),
Great location, good reputation. Front desk staff and lounge area very nice/helpful. Knowing this is in a very sexy, happening area, the hotel gets plenty of use, so the tiny details are slightly overlooked. Poor av connection, room more basic than stylized, housekeeping and staff 'a bit' inconvenient or noisy, but overall, good for where the location is. Good experience, not fantastic. Also, wifi should be standard. In-room ethernet (cat5) hookup (iPad, iPhone - won't work), and had to go to lobby, where wifi had to be purchased. Should be amenity. Could connect to McDonalds, which isn't the way to go (or shouldn't be)
location Limitation of repair
the location and the friendliness of the room staff (ONLY the room staff, NOT the reception) reception staff friendliness and time to act very poor, pool poor
The room and balcony
Was disgusted to find a bedside table full of condoms used and new plus the carrier bag in which they were bought, obviously the room had not been cleaned very well
great location. on the promenade de anglais... next to the main attractions and close enough to the local market for an easy walk. smoke. but everyone smokes in europe so not a big deal. the casino was a little cheesy, but location more than made up for this.
Size of room. View over the town and sea. Air conditioning not working
Location, location, location and the breakfast!
the location is good, close to shopping area, old Nice, public transportation very small sized rooms with old decor and furniture, unfriendly staff, no minibar
The staff were very pleasant and helpful, breakfasts were good and breakfast staff were excellent, they couldn't do too much for you. Rooms were clean. Ideal for shopping and business alike. Sparse room amenities. Poor decor in bathroom
Location. Excellent breakfast. Good size room. No towel racks in bathroom. Portable fridge to use dumped in a corner on the floor. Plenty of coffee and tea but only two nimbles of latte.
Staff were helpful and polite. Breakfast was very good. Beds were comfortable. Availability of computer in the lobby for internet use was very helpful for re-booking flights and trains given the train/plane cancellations caused by the strikes. Meant we didnt have to go out and search for an internet cafe to access the net. Not everyone carries a laptop/ I pad with them so having a computer to access on site was very useful! The superior rooms were clean and comfortable but small. Could possibly be improved in terms of being re-decorated. Re decorating would render the rooms I stayed in more asthetically pleasing. Also sometimes the rooms were too warm at night. Air conditioning is too noisy when its put on as is leaving a window open. This is a general problem with most hotels, not just the Mercure!
The hotel is decent for a three-star. We chose this hotel because it was pet-friendly. The room was decent if a bit drab and the location was good. We found the front desk people extremely unfriendly and unhelpful, which was a damper on our whole experience. With many hotels in Nice, one should consider others in the area.
Kept clean and reception staff friendly and helpful
Location great just two minutes from main restaurants, yet in a quiet street. Friendly and excellent quality and cleanliness. All in all a great stay and would definitely go back or recommend it. Tea and coffee facilities would be good
The location was perfect great resteraunts nearby
Good Location, Helpful staff, Comfortable Hotel Bad odour coming from the sink tap.
The vicinity to the beach. The hotel couldn't accept credit cards because their machine wasn't working. We had to pay by cash for 6 nights (which came out of our holiday spending money), the annoying part, however, was that we weren't advised until we were checking out, so it was very inconvenient. Also, there was no mini bar in the room (fridge especially) so we couldn't keep our own drinks cool.
I liked everything, the room was very big, the sheets beautifully laundered.
The staff were friendly and helpful. They also spoke English very well. The room was clean and comfortable and the best feature was the location right on the water next to the flower market. The first room we were given overlooked a street where construction was being done. When we asked for a different room they very graciously moved us to one away from the noise.
The location was perfect for our needs, easy access to the airport, on the sea front, close to the Old Town and right beside the shopping and restuarant areas. The extractor fan in our bathroom did not work and when mentioned to the management nothing happened but we were only there two nights, in winter time and it did not impinge on our enjoyment.
The location was great ..right on the beach and the flower market behind. This was def. the best bit about the hotel. The room was ok and the air conditioning was great. It just felt very expensive for what it was considering you then had to pay another 13 euros for breakfast ! ( which we didn't !) The view from the window was terrible and we were right at the top of the hotel. The balcony had one chair and was covered in bird droppings. We were quite concerned about the fire regulations and how we would escape if we needed to !!! I think this is important to check out for people allocated the rooms at the top of the hotel.
excellent location,clean and comfort room,friendly staff
The staff at the desk were courteous, helpful and spoke very good English; one printed my boarding pass for the return to London. The breakfast room was cramped and while I understand service is expensive some guidance would be helpful.
The closeness to the beach and old town. The staff were helpful and friendly and spoke good English which was contrary to reviews I'd read so fab!
Location small room
The Location is the winner of this place. As with all hotels the rooms are bit small and are below similar rating of rest of Europe but nothing to get too upset about. overall the hotel is clean and tidy. I do remember the breakfast being very good for this type of hotel, a nice big offering. if you have a car, Nice can be a nightmare to park at weekends. thats not the hotel's fault though!
Excellent location, ok service. Quite small rooms.
Not a lot Really only a 2 star
Excellent location .Easy to access. Breakfast charge 20EUR/person! plus expensive internet charge. Usually at that room price, internet is free of charge.
Was upgraded on arrival to a renovated room. Room was lovely. The location of this hotel is excellent- minutes to the beach, market, etc, beside the shops and has the tram in front. Has the rooftop bar has best views in Nice.
Our room was upgraded for no extra cost I missed the possibility to make tea or coffee in the room
Lovely room/decor attention to detail. Balcony superb Small room. Party on top floor was very noisy until after 3am. No hot water or air con on last day.
The location. The air circulation in the room was not very good. Therefore, it smelt sort of rotten (from the humidity).
i liked the location which is in the heart of the city, close from the old town, shopping area, resturants and cafe, as well as the beach and massena square.
Nice environment, great location and great value of money. The room was a bit small but very clean and with modern decoration. Overall the best of this hotel is the location which is ideal and the value of money comparing to the services and the facilities which they provide.
The constant maid service became annoying. Even with the do not disturb sign on the door we were disturbed. The first morning we woke up to the maid walking in to our room. Though we appreciate they are trying to do their job, we were on holiday and felt like we were not allowed to relax in our hotel room.
Excellent location, very central; pleasant hotel and staff small, fairly dark room; small towels in bathroom; high payment to use internet
it was good location and nice view. there was not any car parking so we had to pay 15 euros per a night and the recepcionist was unfriendly.you have to carry your suitcase to your room.
A room with a view! Superb. Would prefer Wi-fi in rooms, not just the ground floor, but not essential as we're on holiday!
the room, 32 on second floor, spacious, comfortable and fabulous view of the sweep of the promenade des anglais.
The location of the hotle was outstanding lack of amenities
A very comfortable hotel with exceptionally helpful staff. All reception staff able to communicate in English which makes transactions much easier for nonFrench speaking guests.
The staff were very helpful, the bed was comfy and the view from the ocean view room was gorgeous. The location was great too. The lift was very small which made taking luggage up to the third floor a bit more difficult, but that's about all.
Fantastic location and excellent view from rooms etc
very comfortable room Would have preferred a wall mounted shower with the bath - hand held one was rather awkward.Didn't try the breakfast there as 15 euros is quite expensive. There are loads of places in the flower market just a couple of minutes away where you can get breakfast for about 7 euros.
Helpful, friendly staff; location and view (sea side room); pricing, room and bathroom size. Unique bar area and large breakfast dining area. Great place to stay - highly recommended! No permanent shower/shower curtain (attached to wall) in bath. Bathroom was spacious, extremely clean, and recently updated.
Staff friendly and helpful. View was amazing, location great as easy access to everywhere. Rooms were small and the beds were smaller than a standard double and slopped toward the middle - my husband ended up sleeping on the floor he was so uncomfortable.
Nice see view from deluxe room. Free champagne service on 14th July night at mutual terrace. Breakfast is hugely expensive. It should be at least half of current price.
The sea view room. Staff were excellent and very accommodating. Location of the hotel is wonderful and within easy reach of all the sites.The turn down service added a touch of luxury to the room. The cost of breakfast if not included in the room rate worked out expensive however cannot comment on quality of breakfast or value for money as didn't partake...
Clean, efficient, professional staff, beautiful furnishings and facilities Swimming pool not big enough - guests were walking away due to not enough beds/space also our superior room was quite small - not enough room for two people really to move around comfortably but very good anyhow. We had booked specially a superior room in order to have more space very pricey though - all extras were very expensive (8€ for asmall beer round the pool! - 62€ for 2 club sandwiches!!)
The view from the vindow infront of the elevator The view of the standard rooms, they look at the walls and rocks, the only daylight was coming from the ceiling of the patio. The rooms are very far to the entrance and the corridors have a wierd smell. The breakfast was so expensive which was 21 euros.
Good Views, food and nice terrace High Cost
Friendly Room a bit small for 2 plus 1 kid
The room, view, location and staff at the reception The shower could not be used (handheld that had no mounting) which was a bit frustrating as everything else so lovely. Fridge light very bright at night.
The pure luxury of the room, the location and the view from the balcony- all perfect!
It's location, view, and quietness, and good staff. Breakfast is either a 21 euro buffet or nothing affair. I Would like a continental option or an a la carte option.
Atmosphere, great bathrooms.
We were given an excellent room for the price we paid. Would not stay there for the full rack rate Not really
space of room. bathroom quality.
good location, close to the beach No minibar, no roomservice. Poor service, would not explain how to use internet and than overcharge. For the ad they put the renovated room pictures, and I booked one like that but when arrived,had the old room with half broken chairs.
Great location by the sea front and near the old town. Clean. Friendly and helpful staff.
Great location in Nice, breakfast very good and overall a perfect hotel for a few days in Nice Furnishings in the hotel rooms are a little past their best. Room was clean and comfortable.
the location was excellent close to everything. the room was great 3rd floor with a view of the sea.
Although our room was of moderate size, it was well decorated and clean. The bathroom was first class. The staff were friendly and very helpful. Overall we had an extremely pleasant stay and considered the hotel worthy of it's four stars.
The friendly, helpful staff. At the time of our stay the hotel was very quiet. I did not like the very small room. At 7pm on a Saturday evening we were unable to get a drink from the bar as they didn't have any staff member available to open it.
nice staff is not worth 4 stars
Breakfast was good, location was very comfortable!
Staff was very helpful and charming, location was convenient and within walking distance to everything Hotel itself was outdated, shabby, and not at all like the pictures advertised on website.
good location, friendly and helpful staff no free WiFi in the rooms
location lovely atmosphere staff needs a bit more training night staff forgot our wake up call. could have been a problem
Location Wish the staff were a bit more friendly.
Nice Lobby, very poor rooms (White wall). The airconditioning was not working. I asked the staff and said that they turn it on at the end of May. My room was so hot that I could not sleep. I argued with them with no success terrible hot nights.
location poor staff behavior,old facilities at any way no 4 star hotel
Breakfast Design was kind of shabby for thye price level
We had a horrible room...we felt like we were in a cell. Couldn't wait to check out. Staff even apologized but, didn't do anything to make me feel better. They said we were in the room that wasn't renovated yet.
Staff were efficient and most helpful Elevator Ample breakfast items Residential location Walking distance to most areas of interest Lounge/bar/patio I had a room that overlooked the current underground metro construction. On weekends, no issue with noise; however, not the case during the week. This construction will continue for another two years. Either way, it's an unsightly view. The room safe was very small and I needed to request the lock from the front desk, which seemed a bit odd. Considering the construction, the rates are a bit high.
graet location hard to find someone to serve at the bar
everything was fine apart from your front of house staff we found the attiude of your reception could be alot better
excellent staff, very helpful shower was not on the wall, but attached to the bath taps only
Location Uncomfortable pull-out sofa bed supplied for 3rd person in room. Extra pillows requested 3 times never arrived, swimming pool is more like ornamental pool just off reception.
quiet and comfortable place
staff very pleasant at reception. price of breakfast.. didnt get it to expensive
The hotel staff were extremely helpful. The best hotel staff I have come across so far. The terrace room was worth the money and the location of the hotel was good. The pool was good too. The internet and pay tv facility was well worth it as well. They could improve by getting better beds. Beds were quite small even tho we stayed in a superior room.
It was very central to all areas. The staff were very helpful.
transfer was well-organized.. dirty rooms, disgusting smell in the hotel, especially in rooms...
I came from italy and switzerland from staying at 4 stars hotel and this one dose not deserve even two. It had a dirty aspect the halls and the rooms.
Good central location On site parking Swimming pool very small.
Mostly I liked the location - so near the city centre and the beach. All necessary communications - railway station, bus stops, ferry port were in walking distance. Also, the free internet in lobby was a useful thing. The staff was helpful. The rooms were only OK, they're a bit shabby..
Near all activities a person would need The service is poor
perfect location, staff excellent, cleanliness, and value for money no
It is central of Nice. Near of everything. Parking! No parking for customers!
Excellent location Aircon struggled a bit -- but it was 90+
Perfect location in the pedestrian zone in Nice. Staff very helpful. Smelled tobacco. Needs a bit of restoration.
The location was good and otherwise ok.
Looking out the window at night onto the cafes and bars below. The hotel was located close to the Promenade and the ocean. The room was too small, dingy, and not comfortable.
Locaiton Only one lift
The hotel is in Centre of NIce near to most subjects. I went on Monaco Yacht show, so hotel was about 15min walk from train station. Lady on reception desk was very helpful and she provide me with lot of information at my check in. Since I book this hotel just one day before my arrival I had excellent price for last available room. The air conditioning in room was quite noisy;so i open a window, even the room was on 6th floor the noise from street was noisy as well due to hotel is in centre.