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I enjoyed the fact that the hotel was very central with easy access to buses and trains.
Great location, very close to the Messena Place and the old town. Restaurants close by. Rooms are a decent size as far as French hotels go and for once the air conditioning actually worked. Staff spoke English and were helpful. We were only at the hotel for a quick overnight stay and didn't arrive until 9:30 pm so we didnt spend a long time in the hotel. Had breakfast in a cafe in the market.
Staff is very friendly, breakfast was excellent, hotel in general (colours, furniture...) Room for breakfast is too small for so many people
Location was good and hotel's decor fun and kitschy. Small room.
We got a good deal for the 'Privileged room' and we were given an upgrade to the next level as it was out of season and they had the ability to offer it to us. Was great to have a large room for a few days. Close to the beach and loads of shopping, restaurants, cafes and the stop for the hop on hop off tour bus. They had all the flyers of tourist things at the counter. Wifi was good. No TV reception for english channels.
Location was excellent I wouldn't say it was 4 star. It was very basic and tatty in parts.
The availability and efficiency of the staff. The quality of the infra-structure, atmosphere of the hotel and its location. The room bathroom could be equipped with more towel hangers. During breakfast it would be best if the service staff would not start cleaning the room (washing the chairs, etc.) while people are finishing their meal. It disturbs a bit the breakfast experience.
Near to the City, clean room Room was very smal
convenient location, not too noisy
Location No parking facilities offered to guests, however there is a public parking with preferred rates overnight
We were made very welcome and the Hotel was very well placed for the park and shopping. The view was hardly inspiring.
Large spacious room, robes, slippers, fabulous bath There was no blackout curtain... Luckily I brought an eye mask!
Location close to the sea front The Pool was very small and the sunning area was very small and could only take a small number of sunbathers - we had to instead use the private beach which cost 34 Euros
Firstly the location was fantastic, 10mins from the airport and 10 min walk from the old town.Our room was beautiful and big with a big balcony over looking the sea. Could'nt fault it.
Over all a great experience since arrival, very good complementary high speed wireless internet , great breakfast and wonderful bath and shower along with quality interior, worth every cent.
our room was facing the mediterrania, so beautiful. it is so close to restaurants in town and shopping.loved going to the casino after dinner. it was so clean and spacious (our room).
staff, service, breakfast, location - excellent, by the sea, good shopping, easy to get to railway station, old city, shopping streets by walk
Friendliness and courtesy of staff None
Wonderful hotel. Excellent quality and service. Centrally located.
The majority of your staff could speak english very well. and they were always very friendly and professional particularily Olivier the concierge
convenience to activities and shopping Bedroom carpets not properly hoovered,air con.not perceptily effective.
It was right on the beach front and a short walk to the two tour buses for Nice. The staff was very friendly, spoke many languages besides French, room service was excellent and very pleasant. No
Very accomodating, not too big and felt personal. The service is exceptional and the spa is a must-do.
great hotel ,great design , nothing
Food and Hotel were gorgeous. WiFi 7E for 30 mins in reception! No WiFi in bedrooms. Should be free in bedrooms.
Beautiful hotel, good location, very friendly and efficient staff. The hydrotherapy pool is lovely
The hotel seems over-rated. It gives you the feeling of being old or overused or at least not well taken care of. Beyond the intention of design...some of the fittings seem...cheap... Plus, the idea of having the bathtub in the room could be special, but it is not practical. The lights are also not thought in a practical way...
Nice adjacent restaurant. Clean room with an bit odd, but original, design. Clearly visible that the hotel was renovated last year. Noise level in the room was a bit high due to the busy road outside.
You can hear everything in the corridor. not good service at all. horrible breakfast
Beautiful design, good location for shopping The air conditioner didn't work well, it was very hot when we arrived at evening time. I called the reception two times, they promised to come and do something but they didn't, so we suffered the very hot room even in autumn time, +17 degree outside. They only fix it in the next morning.
the roses all around the place no service after 12 a.m. :(
Great location. Friendly staff. great room. All extars very expensive - eg breakfast or to have a drink in the bar (22 euros for one cognac !)
The Incredible architecture, fantastic staff and superb rooms.
The location, and room size. The hotel was very clean. We would have liked 2 chairs in the room. The bar area was basic and lack atmospere, it did not open until 6pm. The roof terrace was closed the whole time we were there.
What I liked most about the hotel is that it is very central. You are near the sea and shopping and restaurants are also very close. Probably coming from a country that has a "smoking ban" I felt that the smell in the corridors was quite overpowering, and this was made worse by the fact that air freshner's were used. I feel the hotel needs some freshening up. Breakfast also was delivered incorrectly to us on our first morning. We did not get what we ordered and it was cold.
we were given room 401. We liked it because it was a renovated room with a view of the sea. The bed was very good. Towels were good and the supplies (soap, shower cap, body cream etc...) in the toilet were good.
Location Staff not very helpful. Very slow to deal with guests at reception
location, price and atractivness I does not have a pool and the room was small.
Location Everything else. Room to small old dirty, poor breakfast, service. My Deluxe room was much small than my friend's superior ?
location excellent, quiet, very good maid service, plenty of towels the tv selection is not for english speakers, the shower did not have hot water all the time and hard to control, bathroom small for so called luxury hotel, no coffee or tea with room, no couch in room, staff was aloof
Location Room size
Excellent location for shops and beach. Very nice hotel. Room not quite matching external areas of hotel. Overall,very nice hotel. Rooftop restaurant/bar/seating area impressive. Room very average.
Location Poor view from room. No coffee or tea making acilities in the room.
The staff was polite, funny and spoke perfect English. The manager worked like crazy to help out at the breakfast. We were impressed. The rooms! They're fine but there was absolutely no where to put anything. Our room had one lawn chair. It was weird. It all feels a little too Miami Vice with the colors. Felt slightly Miami-ish/Golden Girls. Bottom floor was noisy with window open.
the friendlyness of the staff at the reception desk The rooms were not cleaned adequately every day, sheets were not changed and soap was not restocked every day. Also, internet access was a rip off pricewise.
best price in offpeak season.
the ubication was excellent, the hotel is modern and the personal was very nice
staff was friendly no maintenance in the evening.
The hotel is very well located Staff at the reception could have been more helpful
Great location - quite close to train station. Clean hotel and had a room with a balcony overlooking Rue Jean Medicin. Friendly staff. Nothing in particular.
The hotel was very central and most of the staff were excellent.One guy was very rude. We only had one key for a shared room.Could not access the iron in evening before dinner and the receptionist did not do his best for us to get it. he was very abrupt saying they did not have one.The hairdryer was antiquated.very old and useless.need replacing.
The location to the shopping district. I think the decor and carpeting could be updated.
upon checking in we reported the bed linen being dirty, it was noted and told it can only be tended to the next day, the next day the roomstaff still did not change it. I certainly won't stay at this hotel neither recomend it
Super helpful staff
close proximity of sea and shops/restaurants. grandeur of a hotel with history and tradition.
It was right on the Esplanade D'Anglaise and very well located for everything.
The friendly and helpful staff and the fact that it was so near to the bay No
A spacious bedroom & bathroom A little strange there was not shower curtain or door in the bathroom
Very friendly helpfull staff
the location was ideal, the hotel very comfortable. In short, we were very satisfied.
Interior and seaview, helpful receptionist Poor breakfast, leaking ceiling
Across the street from the beach, fairly good location with free internet. Excellent refurbished bathrooms. Staff was very friendly, particularly the bellman. Pictures on the hotel site do not match rthe ooms - stained rugs, old looking furniture, very hard beds and rough linens do make it a newly renovated room except for the wonderful bathrooms. However the size was perfect for two people and the rooms were clean.
nice view, good breakfast and restaurant
Fabulous location and views, excellent access to old city
the staff are helpful and the location is convenient Basic room, but not really expecting too much. Price of Petit-Dejuener was such that I didn't bother to have any.
clean, comfortable beds, friendly and helpful staff, excellent location
the location of the hotel was convenient to both the train station and old town. the accomodations were fairly typical of that level hotel. the staff was friendly and helpful, particularly when i had issues making an international call - the front desk attendant went further than i would have expected to help me make that call. i was a bit surprised when i asked for restaurant recommendations that i was sent all the way to old town. when i asked for something closer, i was advised to go to the restaurants immediately next door, not because of their quality but because it was a "What the heck, they're decent and they are next door" issue. i guess i would appreciate the hotel having a few quality restaurants in the immediate vicinity that they recommend to their guests who don't want to walk all the way to old town for a meal.
it's amaizing, in the middel of the center of Nice,the best staff and the prise is very good for that location.
The place where the hotel is situated. (Location). The bed was small and hard.
Good location, reasonable price Wifi reception was poor
The staff were friendly and helpful. The storage of luggage if waiting for your room or a late flight. The hotel stacks the luggage in the breakfast room which is open to anyone. It would be safer if locked away.
Well positioned geographically and staff were very good - always polite, courteous and helpful. It did not appear to have bar facilities.
Good, central location. If you are given room in the worse part of the hotel (we were) - no wi fi, no lift and zero noise protection - you can easily hear what TV channel your neighbour is watching.
Nice, comfortable, clean, good central posizion, excellent staff.
Internet was not available in the room, there is no elevator in the part of the hotel I stayed - at least they could have offered to carry our baggages to the room.
Great location - Staff not always very helpful. One staff member in particular had a very poor command of English and was unable to give simple directions or answer basic questions.
This hotel was excellent as we took a disabled lady and nothing was too much trobule well done to the staff.Joyce Knight
Check in delay and room quality
The staff was friendly and helpful. I really liked the beach-rock themed remodel, especially the beach rocks encased in the floor of the bathroom. (I've been going to the Beau Rivage periodically for 20 years.) The hotel beach is quite nice, and lunch there is really good. The location is perfect, and Le Comptoir Bar next door is great for after dinner drinks and people watching. Not really. On my last night (the night before an early flight) they put me in a room overlooking a tiny urban courtyard (not too picturesque, like somewhere in New York), but we got there late and we had to leave before the sun rose, so it didn't really matter. It wouldn't have been a great room if I was there for a week of beach-going. Also, they took only nonrefundable cash for a spot at the beach, and there was a sea pollution warning that afternoon, and it started raining on us at the beach, so that didn't work out too well.
This hotel located in the center of the city, next to sea, shopping, a lot of restaurants. Our room was really small. There was the dust everywhere.
Everything was beyond excellence, the hotel, the position, the welcome - everything The staff at the beach club were quite good but one in particular was quite surly.
-----------nothing to like..........I DO NOT RECOMMEND BEAU RIVAGE... My experience in this hotel:
There is a great breakfast and the lobby is beautiful. It is right across the street from the beach.
I liked that it has own beach, is located close to most things tourist needs Its very noisy (cant really complain about that cause its good location isn't quiet), having problems with hot water, could have few more hangers
Modern hotel in a great location for Nice city centre and the beach For the standard and price there were a few minor flaws such as plaster falling off room ceiling, and shower being extremely user unfriendly.
Location, and the room layout My room was super noisy as it didn't have curtains. Couldn't sleep all night due to people partying outside. Came back to see my card being charged again for the stay even though I have already prepaid. Am disputing this with my credit card company right now.
Location The terrible service. No room service in the night. Every time you ask reception for something - the answer we don't have it. They dont't have umbrellas during the rain, they don't have iron, they don't have food in the night. In the 4* stars hotel :(
the location and the friendliness of the room staff (ONLY the room staff, NOT the reception) reception staff friendliness and time to act very poor, pool poor
The room and balcony
Was disgusted to find a bedside table full of condoms used and new plus the carrier bag in which they were bought, obviously the room had not been cleaned very well
Location, location, location and the breakfast!
great location. on the promenade de anglais... next to the main attractions and close enough to the local market for an easy walk. smoke. but everyone smokes in europe so not a big deal. the casino was a little cheesy, but location more than made up for this.
A great location on the Promenade des Anglais and near to the old town, a good breakfast with stunning view over the Mediterranean though rather expensive, a few design elements, the private beach though expensive too repairing one of the elevators took 3 days, a pity that they charge for internet access (a shame for this category of hotel),
Great location, good reputation. Front desk staff and lounge area very nice/helpful. Knowing this is in a very sexy, happening area, the hotel gets plenty of use, so the tiny details are slightly overlooked. Poor av connection, room more basic than stylized, housekeeping and staff 'a bit' inconvenient or noisy, but overall, good for where the location is. Good experience, not fantastic. Also, wifi should be standard. In-room ethernet (cat5) hookup (iPad, iPhone - won't work), and had to go to lobby, where wifi had to be purchased. Should be amenity. Could connect to McDonalds, which isn't the way to go (or shouldn't be)
Size of room. View over the town and sea. Air conditioning not working
location Limitation of repair
Location great just two minutes from main restaurants, yet in a quiet street. Friendly and excellent quality and cleanliness. All in all a great stay and would definitely go back or recommend it. Tea and coffee facilities would be good
The location was perfect great resteraunts nearby
The vicinity to the beach. The hotel couldn't accept credit cards because their machine wasn't working. We had to pay by cash for 6 nights (which came out of our holiday spending money), the annoying part, however, was that we weren't advised until we were checking out, so it was very inconvenient. Also, there was no mini bar in the room (fridge especially) so we couldn't keep our own drinks cool.
the location is good, close to shopping area, old Nice, public transportation very small sized rooms with old decor and furniture, unfriendly staff, no minibar
Location. Excellent breakfast. Good size room. No towel racks in bathroom. Portable fridge to use dumped in a corner on the floor. Plenty of coffee and tea but only two nimbles of latte.
Kept clean and reception staff friendly and helpful
The staff were very pleasant and helpful, breakfasts were good and breakfast staff were excellent, they couldn't do too much for you. Rooms were clean. Ideal for shopping and business alike. Sparse room amenities. Poor decor in bathroom
Good Location, Helpful staff, Comfortable Hotel Bad odour coming from the sink tap.
Staff were helpful and polite. Breakfast was very good. Beds were comfortable. Availability of computer in the lobby for internet use was very helpful for re-booking flights and trains given the train/plane cancellations caused by the strikes. Meant we didnt have to go out and search for an internet cafe to access the net. Not everyone carries a laptop/ I pad with them so having a computer to access on site was very useful! The superior rooms were clean and comfortable but small. Could possibly be improved in terms of being re-decorated. Re decorating would render the rooms I stayed in more asthetically pleasing. Also sometimes the rooms were too warm at night. Air conditioning is too noisy when its put on as is leaving a window open. This is a general problem with most hotels, not just the Mercure!
The hotel is decent for a three-star. We chose this hotel because it was pet-friendly. The room was decent if a bit drab and the location was good. We found the front desk people extremely unfriendly and unhelpful, which was a damper on our whole experience. With many hotels in Nice, one should consider others in the area.
location breakfast, cleaning time (it was too late)
You step out of the hotel and to the left is the beach. To the right is the old town and the tram that's a couple stops from the train station. Breakfast was good and the wifi was fast and free. Not much to complain about.
The fact that it was near the sea and that we had a view of the sea Nothing particular
Location and room 502 with sea view it is old and needs a new makeup
Bad service, not frienly personal, very good location
I liked the friendly staff at the reception you call it a 3 star hotel - It was a 1 star hotel
Good location, within walking distance from the beach, shopping etc. It is definitely not a three star hotel. Need better amenities are expected from a three star hotel. Rooms have musty smell, no proper tissue paper, no clock, no iron, no glasses to drink water from and breakfast was not adequate as advertised on your website..Internet connection was available but not free. It was not clearly specified in the website.
i liked the location and the friendliness of the staff the dining room was not big enough and became very crowded
location, Felt secure. Close to everthing of interest. Lobby could be more inviting. TV remote did not work. Internet access was poor.
Excellent location; good breakfast. The room was extremely noisy on the street side.
The room, the location and the price
Hotel is clean, comfortable and friendly staff, not luxurious but for the price it was certainly great value. Location is superb, cafe's and shops on the doorstep, 5 mins walk from the Promenade de Anglais, old town ten mins away. Didn't have any food - went to the Boulangerie across the road. All in all an excellent little hotel - ticked all the boxes. We were on the first floor near the breakfast room, so if you hate noise it may not suit you - but I like the bustle of city hotels and this did not bother us at all.
I liked the location of the hotel price. The hotel has clean enough.Close to the sea, the pedestrian area, restaurants and shops. I did not like the room was very small. The hotel has no wireless internet.
Close to the seaside. Very, very slow elevator
Good location near the beach and shops etc. The bed was uncomfortable, the cooler didn't work properly in our room, we couldn't regulate it, and the nights were rather hot.
Location Very small bedroom. Bed too soft. Breakfast had few choices
Staff very helpful and happy to speak English. Good location just of the main Promende des Anglais and short walk to the old town. Room was a bit small and could her those in adjoining room (they were noisy though)
We had a large comfortable room. The hotel has a very convenient location close to the water and shopping area. The old town is also nearby. It is also close to many restaurants.
Perfect location. Dedicated staff. The bed was really uncomfortable. It was the only and major disadvantage of the hotel.
Friendliness of staff. Reccomendations for excellent local restaurants UnInformed of Sarcozie's visit & therefore inability to get in or out of hotel
Very convenient location. Room was spacious. Staff were good humoured and helpful. Bed was super comfy!
Location, location,location Clear specification of parking on web site
Seaview rooms are great, exactly in front of the sea and with a modern furniture.
excellent situation for beach and right on promenade. service was good, friendly staff.
An excellent location and very helpful staff - they contacted a local museum for us to find out if it was open on a Public Holiday (it wasn't!) The buffet breakfast was a bit disappointing. It looked good but all the breads were very dry and chewy, the fruit didn't taste fresh and tea needs to be made with boiling water, not from a pot of warm water brought to the table.
Nice and clean rooms, close to most Nice amenities, 2 car rentals in the same building (plus casino and police! dept) Common area is very small and required slight renovation, personnel could be more friendly
Excellent location, friendly&helpful staff. -
good staff bedroom quite dark on second floor
location was wonderful, just across the street from the beach and only a couple of blocks from the old town
The location is very good, room is charming original and quiet :-) ... the rooms look a little bit 'tired' they need a 'botox treatment' ;-)
The room was bright and well designed, also the location was convenient. The shower caused a flood in bathroom everytime we used.
Nice atmosphere, family style - great garden. Nice staff. The bed was a bit small, internet worked only part of the time.
The garden was lovely and the staff were exceptional. They were very helpful and friendly. The pool was cold and the breakfast was quite expensive. We would have also liked a cover on our beds not just a blanket.
The outdorr breakfast terrace
Location and staff were excellent room a bit tired, not as 'design/arty' as expected
We have stayed in this hotel many times before. As always, the staff, facilities and comfort were excellent. Hotel is ideally situated
Nice rooms, imaginative decor, pleasant staff. No complaints.
Breakfast in the garden air conditioning not great