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upon checking in we reported the bed linen being dirty, it was noted and told it can only be tended to the next day, the next day the roomstaff still did not change it. I certainly won't stay at this hotel neither recomend it
the friendlyness of the staff at the reception desk The rooms were not cleaned adequately every day, sheets were not changed and soap was not restocked every day. Also, internet access was a rip off pricewise.
The location to the shopping district. I think the decor and carpeting could be updated.
the ubication was excellent, the hotel is modern and the personal was very nice
best price in offpeak season.
The hotel is very well located Staff at the reception could have been more helpful
Great location - quite close to train station. Clean hotel and had a room with a balcony overlooking Rue Jean Medicin. Friendly staff. Nothing in particular.
Super helpful staff
The hotel was very central and most of the staff were excellent.One guy was very rude. We only had one key for a shared room.Could not access the iron in evening before dinner and the receptionist did not do his best for us to get it. he was very abrupt saying they did not have one.The hairdryer was antiquated.very old and useless.need replacing.
staff was friendly no maintenance in the evening.
only location my air conditioner is not work, but i got only 10 euro back . It too expensive for the room without air conditioner
Nothing. I have visited 27 countries, I saw a lot of different hotels. But this hotel is the worst hotel that I have ever seen! I was afraid to take a shower, because it was ssooo dirty! it is not 30star hotel. I will not even give 1 star to it! The lamp in the toilet was blinking like at the discoteque and the staff did nothing to help us. Staff was not aatentive, not smily, they just didn't care about anything. The door of the toilet didn't close. Wallpapers were 3 cm from the walls. It is a peppergrass for 100 euro per night!!!
Closeness to Rail and Centre of City
Friendly staff It was located in an area that I would not consider safe; it would be better further south but were not made aware. Because of safety, a car park would have helped for coming back late.
Please write at least 15 words Dirty tired.uncomfortable beds. Miles from the beach.Inedible breakfast disgusting outlook.
We found the staff in both the reception and 8th floor bar extremely helpful, friendly and very smiling (a characteristic not previously noted at many French Hotels). We had to make a number of reservations (other hotelsd, golf clubs, business meeting, taxis and hotels and the reception staff simply said ''leave it to us'' Upon return to the hotel everything was perfectly arranged.The 8th floor bar has a good selection of drinks. .I would definitely recommend this hotel and will personally stay there agin on my next trip to nice nice. I I had any negative comments I would say that in the 8th floor bar they could have more selection of snacks and serve them at all hours
the location is strategic, good set-up, excellent breakfast offer. we had pleasant stay there. definitely a serious consideration whenever we visit Nice again in the future
The breakfast was very good with lots of variety, it has good location, short walk from the train station and right in the middle of a shopping street. We were quite disappointed with our room, it is very old-fashioned and we had a small tv. It looks very different to the pictures they presented on the website, and for the price we paid, we expected a better room. The pool on the roof top was nice, but it was too cold to swim even with 25 degrees weather, would be better if it is heated.
Staff were friendly and helpful. Hotel was conveniently located next to shopping area and close to transport for the airport.
Great location - less than 10mins walk to main train station. Supermarkets and bakeries close by. Not that far to walk to the old town either. Tea/coffee making facilities in the rooms.
Staff very friendly and keen to help Safe area Convient to Train station (5 - 10 minute walk)
Friendly reception staff. Excellent location
walking distance to shopping area and beach
large rooms, enough space and clean nothing
Staff helpfulness and courtesy n/a
The hotel staffs are very helpful, but it is too far from the beach.
close to rail station
it was excellent about location and clean room and good staff not bad things
The bathroom was large, the room was spacious, the location was good and the rate was cheap.
Clean, quiet, decent location (very close to SNCF station and about a 15 minute walk from the seaside). Staff was helpful for the most part. Room was excessively dark and very red (red curtains, comforter, rug). Water pressure in bathroom was weak.
Our room was been cleand every day. The reception staff were really nice and helpful. no
Just infront of the central station, rooms are big, free internet access no free breakfast
very well placed for transport and car hire as next to station area next to station is a bit dodgy with sex shops and so on, also the club next door was noisy on friday night.
conveniently located, close to station, very low price for a well modenrised hotel, many restaurants nearby.
It is cosy Back side of the hotel
clean fresh room overlooking main shopping street, friendly helpful staff. plenty to choose from for breakfast. ideal location for railway station and short walk to beach on main tram line so a little noisy early in the morning.
close to train station, spacious room not in a very safe area, maybe due to the closeness to train station
Perfect location, cleanliness, room size, excellent staff courtesy.
Central location Although the room was on the upper floor as is our preference there was only a small window
The front staff, she was so nice and very helpful, we were so impressed to be welcomed by her with big smile! She let us check in early without asking by us. Tiny but clean room. Bath tub was comfortable, and good powerful shower. The wall seems to be thin, I could hear speaking voice and tv sounds very clearly at midnight.
staff friendly and spoke english good location-apart from the road works
At first I was given a small, rather gloomy room, but when I expressed some dissapointment, the nice lady in the reception gave me a bigger, better room. As mentioned above, all the noise outside, which, of course, is temporarily. The reception is quite small (for a Best Western hotel) and the lift claustrophobic.
location; staff note that hotel at the time is being renovated; no lobby
Staff very helpful and careing, location of hotel excellent for shopping and transport etc Room rather small for two people to stay confortably in, also not enough storage space for clothes ended up havin to live out of the suitcase.
We spent 7 days in this perfect hotel and all things fulfilled our expectations.
Our room was beautifully decorated, clean and comfortable. We had all we required.The staff were helpful and courteous.
Excellent location and very pleasant staff.
The location is excellent if you want great views over old Nice and walking access to the Matisse and Chagall galleries. It would suit keen walkers best, as it is a little way down to the old town (10 minutes) and taxis in Nice are expensive.
Peaceful location and views over Nice. Very comfortable rooms. Bit too much of a walk/climb so taxis recommended. Breakfast pricey.
Very nice! Excellent Neighborhood! 15 minute walk downtown (challenging, but possible in high heels).
Charming Hotel located in nice area of Nice. The Weekend Receptionist did not complement the hotel. Unpleasant expression and somewhat rude
Boss is very kind. There is no restaurant in hotel but there are many restaurant nearby.
This was an amazing find. The hotel is located in a quiet residential neighborhood about a 20 minute walk to the center of "Old Nice". Views from the hotel room were spectacular looking out over the city and the mediterranean. The rooms were sizable and comfortable. The hotel had the charm of a European luxury hotel. Nice is a fantastic city to visit and walk around. Breakfast not included and costly.
Very beautiful hotel in peaceful setting with view of city and sea. Gracious and helpful hosts. Lovely balcony setting for room and the terrace breakfast was nice! Room a bit too perfumed...for one with flower allergies. Although the old town is an easy walk, it didn't feel too safe coming back after dark. A couple of the blocks near the hospital were risky. Next time, we'll drive down.
The receptionists all spoke English and were all very nice and helpful. We really enjoyed staying with them.
Very nice hotel, clean and calm on the good location near the train and tram station The lady on the reception desk didn`t know about the early bus number 23 to the airport so we had to to call the Nice city transportation company for the information. When we asked about the location of one Sheraton hotel where we had a dinner she didn`t know how to write the name "Sheraton".
There was a horrible noise from the neighbour room at night. I could not sleep. It took about 1 hour to switch it off after I called to reseption. A man from the reception was terribly slow! And he made me to run to the nearest bank mashine to get cash (at night!!!) because he could not manage both my Visa and American Express card when I wanted to pay for the hotel. You definitly need to learn him how to use this device.
The staff were very willing and helpful The shower facilities were very poor. The shower tray leaked, and anyone of any size would not be able to get into it.
nothing; oul no stay in this hit ever; the surrundings are ...inappropriate all
Hotel staff at the reception. Very very kind and helpfull!
Location Main light switch had to be on to control bathroom/ side lights - not ideal when needing to get out during the night
Hotel offers free Wi-Fi, just need to get login from front desk. Better that 3 Euros per 20 min for computer in lobby. Hotel near the train station, so can catch Express Bus 99 to/from airport. Very close to tram stop. Obviously by being near the train station, you aren't in the best section of town. But it did not feel unsafe.
The hotel is cituated near the railway station wich is very convenient if you want to travel around. It is far enough from the beach, so for those interested in bathing every day I would't recommend it. The space between the washing basin and the shower is so irritatingly narrow, that it has to be registered in Guinness Records book. The breakfast is poor for that amount of money, so it's better not to take it and enjoy anice breakfast in a cafe in the city
The staff were not helpful, we had a no shower curtain on the bath, the room got soaked each time we showered- the shower head kept on spinning when you turn the water to a stronger flow, no bath plug so we could bath instead. When notifying the staff, they said they could not help us.
Good location. Near the main train station. The staff was very helpful and in 15min, you can go to city central and the beach.
Location is OK. Poor facilities even considering the relatively cheap price. Everything in the room was broken: Air con out of work, all electric sockets broken, TV remote control broken, hardryer broken... Constantly leaking water pipe in the bathroom, damp patches on the ceiling. Would recommend the hotel only to a health inspector.
We only stayed one night en route to Paris and found it in an ideal location for railway station.
The room was very small but charming and clean. It had a little balcony which also added a nice touch. Nestled in the heart of Nice meant shopping, Gare Routiere, Gar de Nice Ville and the beach are all within walking distance.
I liked the location of the hotel. I liked the rooms. But what I really liked and loved was the receptionist that was in the morning when we first came.
The staff was very helpful and polite. The cleanliness was excellent. The bathroom was completely renovated. The room was very small, and room had a foul odor from the cleaning chemicals . The room was very small, and room had a foul odor from the cleaning chemicals.
The friendly, helpful staff, the very convenient location and the local availability of a range of food providers We couldn't get a breakfast in-house as we had not decided to take it in advance.
The staff was very helpful and I have no problem for answering my questions. I spent my last two night in darkness as the lights went off and I understand the reason why they cant fix it. But I asked to provide me with a batteries for a tourch light that the hotel has, but they didnt. I really disappointed.
cleanliness and location old furniture
freindly helpfull staff, entrance to the hotel was a cover, after the reception / dineing area the appearance was more like a hostel than a hotel
Too noisy at night (cars, music, people talks)
Close to central station and cafes/restaurants. Helpful management/staff. Clean room. Noisy area at night. Very basic breakfast for 6 euros though many of the nearby cafes also give similar for same price or more!
Great location near the train station Local surroundings are a little shady, but never felt threatened.
Digital access security card The bed was broken, only one pillow for the double bed, no towels, condom packet still floating in toilet bowel, Taken an extra hour to get these issues sorted.
Good for one night and near the railway station. The noise of traffic and the loose manhole cover in the road outside our room.
Convenience for railway station Blanket on bed was visibly dirty, Had to request a remote control for TV, could not obtain a plug for the wash basin, "Full english breakfast" was one cereal, a basket of raw eggs to cook your own and usual continental rolls etc. Most of these items ran out and it was difficult to get staff to replace them
Super Super Super small room and bathroom.
I liked nothing, The hotel has to be deleted from the booking.com list; They don't deserve 3 stars rating, it is dirty, smelly/ The worse hotel we ever stayed in. We have been given a room with a broken window and then when we asked for another one, they gave us a room which hasn't been cleaned after the previous customers left and when I went to the reception and told them they haven't apologies, with a rude face they gave me another room saying,,,hope this will be good for you..... The room was hate and the conditioning didn't work at all, and we were there in October, not sure what people are doing there in July. After they cleaned the room they didn't even change the garbage bag, ridiculous for a 3 star hotel. Worse location. This hotel destroyed the whole look of Nice.
I liked best stuff of the hotel. They are very kind, can resolve all yor problems. They speak Russian and English, which also isvery importent.. They didn't clean the room every day. The shower -bath is very little.
Price very low for this kind of hotel. Hotel clean and comfortable. Much choice for the breakfast. The promenade de Nice is at 15min by foot.
The room was ready for us with nice cool air and the air conditioner working. The breakfast was correct, suitable for all members of the family.
the price the breakfast was same day by day, dirty in the room, very dirty in the balcony, the areea is very dangeros, the internet signal in the room is not good, was the worst hotel I have ever stayed
good location between railway station and long-distance bus station. near the supermarkets and touristic spots. helpful a staff.
Very friendly staff None
The staff were incredible service minded and you felt very welcomed. Perfect location in downtown Nice. Easy access to everything.
Rooms and Bathroom were neat and clean.But the Hotel is around 10-15 minutes walk and not very close to the NICE SNCF gare. The guy at the reception was irritating.
Personal was excellent, helpful with information and extremely friendly. Beach towels, mats, umbrellas were avaiable for guests to use free of charge. Maps and info about city were also readily available. Room was comfortable and fairly roomy for the three of us. Short walk to beach and touristy areas. Quiet. Was a little difficult to find as the street is only 3 bolocks long and even Nice residents hadn't heard of it.
The staff was very helpful
The staff was extremely nice and was always ready to help. They provided a complimentary service where you could pick up towels, beach mats and umbrellas and drop them off when you were done (they washed the beach towels themselves). There is no lift and we were on the 4th floor (but it kept us in shape)
Location, cleanliness,staff very co operative and friendly. Would have liked somewhere to make a cup of tea or cofee
Availability of books and internet in the ( small) entrance hall Very cramped room- judging by the single issue of towels,( quickly rectified) they were catering for solo travellers
The staff were extremely welcoming & helpful - nothing was too much trouble for them.
location, friendliness, facilities parking