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Passenger van |
Compact |
SUV |
Intermediate |
Standard |
Full-size |
One location in Nicholasville
Filters
Reviews
2.0 Poor
Apr 2024
10.0 Wonderful
Jan 2021
Pros:
Staff very friendly and efficient. New c clean car.10.0 Wonderful
Nov 2020
Pros:
Everything was simple and easy, staff was helpful when checking in.10.0 Wonderful
Jul 2020
Pros:
The gentleman that loaned out the car was so friendly and helpful. The car was very clean, in excellent condition.9.6 Wonderful
Jun 2020
Cons:
I paid deposit online it was supposed to pay the rest when picking up the vehicle. When I went to go pick up and check in for the vehicle it wind up being $20 more than I was told but it still wasn't bad10.0 Wonderful
Apr 2020
Pros:
The staff was extremely pleasant. The droppoff was was very easy.One location in Nicholasville
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Reviews
6.0 Okay
Feb 2021
Cons:
Car smelled like cigarettes with a burn hole in the passenger seat. Otherwise it was good.4.4 Mediocre
Oct 2020
Pros:
The staff at pickup was fineCons:
They did not have the class of car we reserved and only had a mini van or pick up truck. Neither were options I wanted but had no choice.8.0 Very good
Oct 2019
Pros:
Great value and ease of pick up and drop off in the Lexington airport.Cons:
They miss charged our card by quite a bit. They did fix it In a timely manner, within 3 business days. It was slightly stressful until they fixed it but am thankful that they were on top of it.6.0 Okay
Jul 2019
Pros:
Drop off was easyCons:
Car smelled like smoke, Was not cleaned from prior rental. When I called customer service they were a bit rude.9.6 Wonderful
Jan 2019
Pros:
Easy drop off process no lineCons:
No complaints10.0 Wonderful
Dec 2016
Pros:
Quick and efficient staffCons:
The transmission on the Ford Focus was slipping in first gear and the check engine light was on during my rental period.One location in Nicholasville
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Reviews
10.0 Wonderful
Feb 2024
10.0 Wonderful
Jul 2020
Pros:
very fresh carCons:
I noticed the rates seem to have gone up?10.0 Wonderful
Jan 2020
Pros:
Personnel wss great and understanding2.0 Poor
Oct 2019
Pros:
On Oct. 18 the Dollar agent couldn't scan my card. Asked to type in the number, he simply said, we don't do that. We can't rent you the car you reserved. The Enterprise agent six feet away, did scan my card and gave a polite explanation of why none of them could type in my number.Cons:
Dollar could spend the money to train their agents better with regard to common courtesy if not professional decorum.10.0 Wonderful
May 2018
Pros:
The staff in both Lexington and Charlotte were polite aNd professional10.0 Wonderful
Feb 2018
Pros:
Ease of Pickup and overall handling of the admin. work.2 locations in Nicholasville
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Reviews
9.6 Wonderful
Oct 2020
Pros:
A stone hit and cracked our windshield while traveling, and they swapped out our van at a different location in under 1 hour. Outstanding!6.8 Okay
Apr 2018
Pros:
Vehicle was fine and convenience to airport was amazing!Cons:
The fact that I was charged $34 per day plus taxes, etc. for a rental that was “booked” at $25 per day.10.0 Wonderful
Dec 2016
Pros:
pickup, dropoff, email bill, wait time,carCons:
none6.8 Okay
Oct 2016
Cons:
The car was not ready when I arrived to pick it up. I really dislike getting a car that doesn't have a full tank of gas and being tol to bring it back with the same amount of gas. It means that Enterprise will always get back more gas than you had at the beginning!10.0 Wonderful
Sep 2016
Pros:
Easy to rent. Very economical and quick.One location in Nicholasville
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Reviews
2.0 Poor
Mar 2021
Pros:
NothingCons:
Car smelled like weed. Pathetic2.0 Poor
Aug 2018
Pros:
Easy to get to in the airportCons:
There car was absolutely disgusting. I have never been in such a filthy rental car. Sounded like it was going to break down on the highway the whole trip10.0 Wonderful
Oct 2017
Pros:
I liked the whole process. Everything was easy and the vehicle was very clean.Cons:
Nothing, everything was great.7.2 Good
Jun 2017
Pros:
The vehicle was well equipped. A Ford Fusion with backup camera and bluetooth sound system. The leather seats were very comfortable.Cons:
There were a number of body scratches and I was afraid I would get blamed for them since no one came outside with me when I picked up the car and no one noted the condition of the vehicle. It also wasn't clean, particularly the interior windshield.2.0 Poor
Dec 2016
Pros:
They charged for me an hourly rate ($189) which they finally removed. Then I discovered they charged me for a tank of fuel when it was re turned with a full tank. Still awaiting a reply on the refund. Disappointing .7.2 Good
Apr 2016
Cons:
This was the most infuriating experience with a car audio system ever. I don't know how anyone who uses a smartphone as an audio source could ever drive this car. When connected with a USB cable, so i could charge my phone, the system kept stopping the audio(podcasts app) and then switching to my music, randomly. I tried to just listen to music but it kept randomly stopping playback, sometimes restarting the song from the beginning, sometimes going to a completely different song, sometimes stopping entirely. I gave up trying to play from my phone and turned off audio in the car completely. while i left the phone plugged into USB to charge, but still, without me touching the phone or audio system, it would randomly open my music and start playing random songs through the audio system. I know my phone is not the problem because my personal car has a USB port integrated with the audio system and it works perfectly with my phone.One location in Nicholasville
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Reviews
5.2 Fair
Jun 2019
Pros:
At drop off in Hanford California the staff was very helpful and apologetic for the condition of the vehicle that I received from the pick up location in Kentucky.Cons:
The company in Kentucky where I rented the vehicle did not clean the vehicle, wash the dead bugs off the windshield, did not service the vehicle before I rented it. I had to replace the windshield wipers before I could drive it on vacation.10.0 Wonderful
Apr 2019
Pros:
Efficient easy .Cons:
Book on line for availability!7.2 Good
Jun 2018
Pros:
Staff was friendlyCons:
I booked the pickup for 8 am, showed up at 8:40, but the car was still not ready. It was being cleaned. Didn't leave with car until 9am. Not a huge deal, but the delay was inconvenient.2.0 Poor
Oct 2017
Pros:
The only thing I liked was the fact that I didn't have to pay any money to rent a car from this company.Cons:
I had a reservation, but when I went to pick up the car at the scheduled time, I was told no cars were available. Also, the person helping us was extremely rude and seemed annoyed that my wife and I were asking her questions.8.4 Very good
Sep 2017
Pros:
Easy pick up and drop off.Cons:
Windows were dirty and the upholstery needed to be cleaned.10.0 Wonderful
Jun 2017
Pros:
everything went wellCons:
nothingOne location in Nicholasville
One location in Nicholasville
One location in Nicholasville
Along with a 6 passenger van, rental companies in Nicholasville offer 7 passenger vans.
Pick-up location | Nicholasville |
---|---|
Car types | Van |
Rental locations | 1 |
Airport locations | 0 |