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the bathroom's were big pretty much everything else
Everything was fine until they charged my credit card $250 plus the room cost. When I called, I was told to call back later. When I did I was told that there was smoking in the room so they charged me $250. When I explained that there was not smoking, I was told over and over, there was smoking in the room. When I then asked whom else to talk with. I was given the general managers name and told that he would call me the following day. He did not. When I called back again I was told that there was smoking in the room, so they would not refund my money and the general manager did not call me back because he wouldn't do anything for me. I again requested that he call me and am still waiting. Horrible customer service and there was no smoking!
Easy to get to. Big clean room. I did not like that the air conditioner was not in the bedroom so the "living room" got very cold, but bedroom did not.
Beds were comfortable once we removed sketchy blankets. Smelly. People loitering in hallway. Empty bottle of whiskey under bathroom sink.
Room was clean, staff was friendly, big parking lot Only complaint was a window kept opening in room due a crack in the frame
Well kept, old building with traditional flourishes. Upgraded room was quite appealing, and the bed was incredibly comfortable. Overall the stay was pleasant. Room service failed us significantly (one day they removed towels and did not replace, and no replacement on toiletries during service) however the front desk staff was very pleasant and resolved all of our issues quickly. There wasn't much in the way of power outlets near the end tables, which was only a minor inconvenience, and there was no microwave in our room, though we had a fridge.
Everything was great, breakfast wifi, and staff I was next to an outside exit and the door kept opening and closing all night.
The lady who checked me in was extremely helpful and friendly. Every time I've stayed here the folks that work here have made the check in and out experience quick and pleasant. Have to use your credit card. No cash accepted.
Super friendly and accommodating staff. Easy to find location. No complaints!
Location The bathroom was dirty and had mold all over the shower. The room was rather run down.
Had pack and play as a crib with no mattress for our son definitely not good for toddlers or infants. The only good thing was the breakfast that you had to pay for and for the price of the room there should be some sort of complimentary breakfast. I could keep going but I was not satisfied at all.
Room was nice, clean and has lots of amenities. Staff. Was friendly and helpful.
Comfortable bed, 12pm checkout and good breakfast Pool/hot tub need a good scrub...very dirty
It was a relaxing and enjoyable time There were ants in the kitchen area of the suite and there was mold on the ceiling above the bathtub
Comfortable bed, good location. Would consider it again.
Housekeeping never came one day - no contact to inform me of any issues or reasoning why. Otherwise a fine stay.
Swimming pool No continental breakfast
The hotel was packed but when I went to take a shower the water was nice and hot, the staff is friendly, the hotel is mostly clean (saw a few hairs here and there). The hotel is about 3 miles from the Xfinity center and has great rates! If I were going to another concert at the Xfinity center I would definitely stay here again! The mattresses are super springy in an uncomfortable way, making this hotel not ideal for an extended stay.Note to the hotel please add vending machines. Also Kayak please note that you give the option for smoking rooms while the hotel is completely smoke free (I am ok with this but others booking a smoking room may not be.).
Noisy m, very very noisy. AC didn't work.
I liked that it was only about 25 mins from the boston area. We were only staying the one night but it was perfect to finally get a hot shower and some relaxing time in before jumping on the road the next morning. The breakfast was perfect for our needs. Hotel was very clean and quiet. The clerk at the front desk seemed to be bummed to have to work a friday night. He also looked like he just rolled out of bed and no name tag. Just felt a bit unprofessional. Really nothing to complain about.
We loved the breakfast!
The staff was very friendly and helpful! The room was the perfect size for our short stay and very clean. The room we got was very quiet. The shuttle service was excellent and they are willing to pick you up at any time after the game! We got picked up from a gas station about a half mile from the stadium and the walk wasn't bad at all. The traffic was horrible so it was definitely a lifesaver! The check in and out was very easy. I'd definitely stay here again if I'm ever back in the Foxboro/Sharon area!
Location, facilities and breakfast all good Carpet in room had food on it, needed to be vacuumed. Beds were hard.
I love this hotel. Great location, right off of 95N and 95S and shopping plaza with restaurants about 10 or less driving minutes away. Friendly staff, good breakfast, quite stay, clean and comfy. No complaints. Good value for my money. Only wish the had a pool and hot tub. No pool
That there was a small fridge and microwave in the room. Also, they has WiFi and a breakfast in the am at no extra charge. Would definately stay again and recommend to others. The breakfast had no fruit or yogurt. Very unhealthy choices-but coffee was good.
Breakfast was outstanding! When the vending machine was out of bottled water, we were given a couple of free bottles from the hotel stock.
Parking was convenient, and ideal for transit stay Breakfast could have been a bit better organised
Rooms were very clean, bed was comfortable and staff was extremely friendly (especially the woman who checked me in at night and the two women working in the breakfast area). Didn't have any complaints. I would definitely recommend this hotel to others and I will stay again when I'm in the area.
Bedding very nice and comfotable decor very very nice breakfast had a lot of items, all very good Had to wait about 10 min. For someone to appear at front desk
Rroms were clean, felt newly-decorated. Staff were laid back. Hot tub in pool room was closed, covered with a cheap and maybe unsafe piece of plywood. The pool water was too cold. Staff seemed unwilling to help with a walk-in, late reservation. Continental breakfast ended too early (should run til 10:30 or 11).
Great breakfast! Clean, comfortable rooms friendly accommodating staff. We had 3 rooms, 6 adults and 3 children. Requested rooms be near each other and they were right next to each other at the end of the hall. Perfect for visiting. Pool was on the small side, but we had it to ourselves every time we used it! Luck, I'm sure, but it felt like our own private place. Shower right in pool area for rinsing off all the chlorine. We stayed for 4 days over the thanksgiving weekend. Busy time, but very relaxed here. Would definitely stay here again.
It was a little noisy in the morning's but other than that it was good
Staff were view friendly and professional. Beds were quite comfy and homey. Room carpet could have been cleaner. Had used tooth pick beside of ac unit.
Quiet, clean place.
It was close in proximity to Providence, Rhode Island, !0 minutes away but much cheaper rate. There was a continental breakfast served every morning with all the choices including "prep yourself waffles", sausage, bacon, eggs, array of cereals, drinks, fruit, etc. There is a 24hour business center with a computer and free internet and free wifi throughout the hotel. IT has a swimming pool and fitness center!! While this may be a budget hotel, it is well worth it. The hotel staff is at your beck and call. They have a refrigerator and microwave in the rooms. Fantastic. Perfect for a family trip with children that happen to be picky eaters. We had to buy our food and warm it in the microwave. I would stay there again. The room we stayed in smelled a little mildewy. I'm sure if i had said something to the staff they would have changed it right away but, we just stuck it out. No biggie. Overall we loved the place to sleep, eat and swim.
The breakfast buffet was great!
The Staff were all exceptional and the place & room was clean.
Staff was great, easy access to stadium. Low score on comfort because the bed quality was poor and found ourselves waking up several times in the middle of the night to find a comfortable sleeping position.
Any free breakfast?
Staff was friendly slow service at their restaurant
The rooms, the staff, the hotel was clean and convenient. WiFi worked well. The breakfast buffet was awful. Maybe a regular breakfast would have been better. But the eggs were fake, the sausage turned me off and made me sh*t.
I & my son liked just about everything. The décor was very pleasing in the rooms and the lobby was very boutique-like. The lobby was sophisticated & cosy at the same time. Whoever was the decorator has a great eye. We were surprised to learn, that the hotel is scheduled for a color change to purple and grey. While purple sounds good, pairing it with grey does not. The staff were friendly & accommodating. The outside smoking area was riddled with bird poop & rat droppings. I think it was, also, next to the the trash area.
Great access to Boston. Cafe was enjoyable. Being a single female, some of the male guests have the vibe that this hotel was a dating scene versus a place to stay for business related purposes. I stayed in my room the rest of the night to avoid uncomfortable encounters.
Everything was perfect! Staff was friendly and the accommodations were excellent as other reviews we read said they were.
Easy check in and loved breakfast. Wish there were more TV channels.
We like Hampton Inns because they are always a good value for a good stay.
Everything from check in to check out! Nothing!
Staff went out of their way to accommodate an early check-in. Different breakfast on the two mornings showed both variety and intelligent planning. On Booking.Com, this hotel advertises that it is "close" to the commuter rail station. We chose it on that basis, as we wanted to avoid Boston prices by taking the train into the city from a reasonably-priced suburban hotel. However, we don't think three miles is "close".
The room was very comfortable and much quieter than other places we have stayed. Breakfast was substantial Did not feel the room was thoroughly cleaned. The carpet was not vacuumed nor was the bathroom floor cleaned.This was not on arrival but after the first day
It is clean and stuff are nice. I start wondering why I have been spending more money to dirty unkind hotels. We had good breakfast,too. Nothing
It was great for what I was looking for. Did not find anything unusual.
Nothing great but if u do not have any other options, its a clean enough place.
Straightforward room with just what I needed and no extra perks. I was signed up for their internet offers without my authorization and now I get emails from them.
The room was pretty much what I expected for the price. It was clean and has been kept up maintenance wise. The front desk clerk was not very friendly at all. Hardly even looked at us while we checked in.
Friendly, courteous, very clean, ease of disability access, pricem excellent continental bkfst. Nothing to add here
The staff members were very nice, the young man kept changing my room until I was comfortable. The breakfast was good and the dining area was very clean. Location is good. All the rooms had a bad odor to it. I had to buy a bottle of febreeze and spray the floor and furniture down. There was a weird stain on the comforter. The rooms I checked had a weird urine smell and/or smelled of cigarettes.
Staff was very friendly and informative. Overall the whole hotel was pretty clean.
nice quiet room, friendly front desk staff, enough parking space a typical no-atmosphere hotel
free breakfast was the best part of the entire thing - there was a great selection for young children and the breakfast room was clean and well stocked. Room was dirty - blood stain on the bed spread and smelled of old cigarette smoke even though the room was suppose to be non-smoking.
The bed was extremely comfortable and the staff was very helpful and friendly. Very clean also. The price changes everytime I go there and I wish breakfast was served past 10:00 am especially on Sunday.
Free wifi. Free breakfast. Comfortable bed and pillows. Great price. Good location. Good shower and towels. Nice usable spaces for luggage and working. Good tv. Ample parking. Near plenty of food and shops.