Cons (-) Staff and guests were sketchy we did not even end up staying the night
2 stars
Comfort Suites Near Casinos
Photos of Comfort Suites Near Casinos
Overview
Located in Norwich, Comfort Suites Norwich provides 3-star accommodation, as well as a Jacuzzi. It also offers meeting rooms, laundry facilities and a 24-hour business centre.
There are a variety of amenities at the hotel, such as a dry cleaning service, a designated smoking area and a casino. A gym is available to those wishing to keep active while travelling.
All the rooms at Comfort Suites Norwich include a refrigerator and a mini bar. They are also fitted with a hair dryer and a microwave.
The hotel is under a 30-minute drive from Groton-New London Airport. Norwich State Hospital and Mohegan Sun are an easy drive away.
Amenities at Comfort Suites Near Casinos
- Indoor pool
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Accessibility and suitability
- Allergy-free room
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
- Private entrance
Dining
- Bar/Lounge
- Tea/coffee maker
- Minibar
- Refrigerator
- Coffee machine
- Microwave
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Private check-in/check-out
- 24hr front desk
General
- Soundproof rooms
- Lockers
- Telephone
- Interconnected room(s) available
- Sofa
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Pool and spa
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Comfort Suites Near Casinos
7.3
Good
1463 verified ratings
Wonderful
565
Very good
230
Good
230
Okay
97
Fair
118
Mediocre
71
Poor
152
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the friendly service from the staff. However, many noted that the hotel is in urgent need of updates, with several mentioning issues like old facilities, inadequate heating, and poor breakfast options. The shuttle service and amenities were also points of concern, with some guests expressing disappointment over the lack of food options and functioning facilities.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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7.3 out of 10
1114 reviews
7.3 out of 10
198 reviews
7.8 out of 10
6 reviews
6.4 out of 10
3 reviews
All reviews
Pros (+) Location close to 395 and route 2 is very helpful. The Pantry restaurant next door had a GREAT breakfast.
Cons (-) This is 2.5 star at best. Rooms are not well insulated to sound, lobby is dated and not very inviting. Desk staff is hard to find because they were out front. We stayed to attend a family function. We'll have to find somewhere else. I will not pay money to stay there.
Cons (-) not enough staff, had to wait to check in. the line was five peolpe deep and slow moving. Decor very poor. no decorations on walls, main entrance not customer friendly. Breakfast was not ready. Had to wait for the person who knew how to cook the eggs...1 hour. poorly set up, needed more condiments, selections of cereals, no oatmeal...
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Comfort Suites Near Casinos?
The hotel offers a variety of amenities including a complimentary breakfast, a gym, a casino, and laundry facilities.
What are guests saying about the cleanliness of the rooms at Comfort Suites Near Casinos?
Guests have mentioned that the rooms are clean and well-maintained, with some highlighting the pleasant smell and cleanliness of the accommodations.
Is parking available at Comfort Suites Near Casinos?
Yes, the hotel offers free parking for guests.
When is the best time to visit Comfort Suites Near Casinos?
The high season at the hotel is in April, making it an ideal time to plan a visit.
What can guests expect from the staff at Comfort Suites Near Casinos?
Guests have praised the friendly and helpful staff at the hotel, noting their accommodating nature and excellent service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests recommended checking the room amenities and ensuring that they meet your expectations, as some guests experienced issues with room features such as the refrigerator and bathroom cleanliness.
Verify Shuttle Service
If you plan to use the shuttle service to the nearby casino, it's advisable to verify its availability with the hotel directly, as some guests mentioned that the shuttle service was no longer offered despite previous reviews indicating otherwise.
Check for Odors
Several guests reported encountering unpleasant odors in their rooms, so it may be helpful to inquire about this and request a room change if necessary.
Noise Considerations
Guests noted issues with noise from other rooms and the fire alarm system, so it may be beneficial to inquire about the noise levels and request a quieter room if needed.
Confirm Pool and Gym Access
Due to weather-related closures, some guests were unable to access the pool and gym, so it's advisable to confirm their availability during your stay.
Review Breakfast Quality
While some guests praised the breakfast, others found it lacking in quality and variety, so it may be worth managing expectations regarding the breakfast offerings.
Double-Check Amenities
Some amenities, such as the Jacuzzi and pool, were not available during certain guests' stays, so it's recommended to double-check the availability of specific amenities before booking.
Inquire About Price Discrepancies
A few guests mentioned finding lower rates for the same hotel on other booking platforms, so it may be beneficial to compare prices before making a reservation.
Address Room Maintenance
Guests reported issues with room maintenance, including flickering lights, non-functional TVs, and drainage problems, so it may be helpful to ensure that these issues are addressed promptly during your stay.
Consider Alternative Transportation
If the shuttle service is not available, it may be worth considering alternative transportation options to nearby attractions, such as the casino.
Location
275 Otrobando Avenue, Norwich, CT 06360
What's nearby
- Joseph Carpenter Silversmith Shop1.2 mi
- Doctor Daniel Lathrop School1.2 mi
- Captain Richard Charlton House1.2 mi
- Carpenter House1.2 mi
- Gov Samuel Huntington House1.3 mi
- Bradford-Huntington House1.4 mi
- Col Joshua Huntington House1.4 mi
- Gen Jedidiah Huntington House1.4 mi
- Dr Joshua Lathrop House1.6 mi
- East District School1.6 mi
- Leffingwell Inn1.6 mi
- J F Slater Memorial Museum2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Near Casinos
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $120 |
Average price (weekend night) | $206 |
When to book a room at Comfort Suites Near Casinos
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Suites Near Casinos
FAQs when booking at Comfort Suites Near Casinos
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Value for money | 7.4 |
|---|---|
Distance to city center | 3.0 mi |
Everything you need to know for your stay in Norwich
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