When you stay at Extended Stay America Oakland - Emeryville in Oakland, you'll be near the airport and close to Bay Street and Oakland Museum of California. This aparthotel is within close proximity of Public Market Emeryville and Children's Hospital Oakland.
Make yourself at home in one of the 149 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
A complimentary continental breakfast is served daily.
Business, Other Amenities
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator (lift). Free self parking is available onsite.
I wish I could pick out something positive to say...the one employee Kristina at the desk was friendly and at least the door locked so we had somewhere to put our stuff and be out of the rain. The rest of it was like a bad joke.
Here is the laundry list: the location is creepy, you can see an enclave of homeless (and everything they were up to) under the tangle of overpass from an entire side of the building and we were harassed for money every time we went out. The traffice noise is awful. We were given a smoking room when non smoking was requested and necessary. The smoke detector was right over the bed and had multiple bright flashing lights over us all night and had gaps all around the mounting and appeared ready to fall out of the ceiling. The mattress was better than the floor, barely. The hotel was out of shampoo. The towels had stains and looked dingy. We got ONE partial roll of toilet paper. The shower rod had been replaced and had all the holes left unrepaired in the drywall around where it was previously mounted. The breakfast was a joke, but at least there was coffee. The staff felt mopping the entire lobby at CHECKOUT TIME so it was slick and wet was a smart idea. The staff at the desk during checkout was curt, which is the nicest thing I can say, and never asked how our stay was or if anything had been acceptable...I am not sure WHAT was wrong with the elevators, but if they'd gone any slower they'd be moving backwards...I am sorry, but this place was a joke for the money we spent.
The hotel was not clean. There were no luggage carts. The housecleaning staff came a day early and told Mrs. Sutti she had to be out at 4 PM ( ! ? ! ) after it was confirmed the Suttis were leaving on Oct. 1. Very poor service. We will not use this hotel again.