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Clean, modern room, good water pressure, and relatively friendly staff.
Small hot tub. Dirty sheets on bed
It was clean throughout. The staff was friendly. The no pet no smoking policy contributed greatly to the cleanliness. I have travelled all over the world. This place was the best value. Nothing
Very nice, very clean, staff was wonderful very friendly
Price First night there were dogs barking all night the second night the staff let people launch big fire works out in the parking lot and not say anything to them it was right outside my window for half hour
TV had good picture The bedding linens were old and had stains, as did the bed covers and carpet
No credit card needed at check in for extras. Free breakfast of waffles, bagels, cereal, and danishes. The hotel is all non smoking, but someone in a near room must of been smoking in their bathroom because my bathroom reaked of cigarettes
Manager was friendly and helpful. Location was convenient. 43rd Stains present on towels and sheets. Room fridge was broken and shower had grout stains and calcium deposits on shower head.
A staff member that went above and beyond to make us happy
Price and breakfast Smelled like smoke when we walked in to the stairwell. The a/c made a vibration noise that woke us and I had to fix by stuffing tissue into it.
Close to Starved Rock It was definitely sub par on a cleanliness scale. Comforters were stained and the hallways and room smelled REALLY bad. Like air freshener covering up old smoke. Employees constantly were right outside the door smoking. ew
The ice machine worked The window leaked when it rained and our blow dryer didn't work. The hotel messed up our dates staying there adding unneeded confusion, and the room smelled like chlorine and cigarettes despite being a non smoking room. I would have rather slept in my car
The affordable price for a locally owned establishment. The cleanliness or lack of to be honest. There was mold all over the back of the TV. As well as bed bugs in the sheets which I have pictures. I addressed this to the manager/owner and he asked if we wanted new sheets... I replied no and even offered to stay in another room but he said nothing was available and offered me half reimbursement. We were there for less than 2 hours and it cost me 30.00 which is not a big deal. But when I mentioned reporting him to the health dept. he couldn't care aless. Thad saddens me from a local operated facility. We left and went back home but will never stay there again under any circumstances.
Inexpensive When I checked in, I was greeted by a small child instead of an adult. Weird! The bathroom looked as though it hadn't been cleaned. And when I went to use the bathroom later on, I saw a roach! My expectations weren't high to begin with, but come on!
Right next to a good restaurant. Bed was hard and could be a coffee pot in room.
close to the highway it was rated a 10 and was no where near that!
good location near to river and parks excellent restaurant next door no
Nearest to where I needed to be. The office was a pig sty. The rooms were very small and smelled bad and the bathroom was not clean. There was a bunch of residue (dark spots or splashes) on the toilet seat and streaks in the area of the toilet where waste goes down. Nasty.
The price was the deciding factor, and the room was large, decent, and clean. The office, small, and seemed cluttered. You would never hang out there.
Room was clean and roomy. Not many amenities, but for the price it was excellent. No hair dryer.