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It was so close to Disneyland and we loved it. We did not like the smell of the room. It smelled old.
I liked that it was very close to downtown disney and the convention center. We didn't even need a car. We put our please service sign out at about 7:00am and came back at 2:00pm and the room still wasn't ready. They didn't stop by until about 3:30 which I think is a little too long. I wish you also had a vending machine for when the grocery store is closed. Coming from a different time zone it was hard to get a quick snack.
Location - across street from Disneyland entrance, close to freeway and restaurants No free wifi
Location to Disneyland, Clean updated rooms. Clean towels everyday, You now have to pay for parking and it was not stated on line. You have to pay for some things at the contental breakfast. If paying ...not great choices either.
Short walk to Disneyland Park, front desk very helpful, convenient for food
Very quiet, very close to Disneyland
The location is unbeatable!!! Just walk right across the street to enter the park. Clean, quiet, nice pool and hot-tub, great price, and free daily breakfast. Carpets did need to be cleaned. Feet and socks turned black from walking on carpet. Carpet was dark color, so looked ok, but kind of gross about our feet and socks.
The proximity to Disneyland's maingate and the staff. The continental breakfast is a joke. Why not just stop offering breakfast? $1.00 for a bowl of cold cereal??
Location and cleanless and overall design has an iverall good feeling Just better the complimentary breakfeast its really not that good just donuts and cofee or orange juice. And the hidden fees once you get there you would have thought hotel included free parking but charged 9 plus tax and checking in early additional days parking
Highly recommended, just across Disney street. Large room with fridge, quiet, clean ... excellent The breakfast: have to pay for milk and cereal!
There was trouble finding a parking spot since we arrived late in the evening. Bathroom was small and floor needed to be better cleaned. A/C was hard to adjust
The staff were very helpful and friendly. The kids enjoyed the pool and the cleaning staff was very good. The location was excellent! Overall a great place to be in Anaheim.
Location was good. Ants in the room. Stain on the bed. Dirty carpet. A/c too noisy. Mixed up my check in for someone else.
not bad for the price
Close-ish to Disneyland Breakfast Held bags before room was ready and after checkout Shower did not get hot, tub kept plugging Thin walls Loud parking garage next door Sketchy area late when Disney closes, around a dark corner, bus stops, alleys Not as green as claimed. Continually changed out towels even when left hanging.
Clean, reasonably priced, and a short 0.70 mile walk to Disneyland property and several restaurant options. Front desk, maintenance, and housekeeping staff are all very friendly. Free continental breakfast is nothing to write home about, but it is definitely a bonus to hold one over until lunch time at the theme parks. I have stayed here 3 years in a row and plan on returning for future stays. Can't complain about anything other than to forewarn others to not click on any links to the Knights Inn in Anaheim- was unpleasantly surprised to see I was charged a 1 night no-show fee even though I never completed a room reservation transaction with them...another reason to stick with Super 8 on Katella!
Location is great, just a little walking distance. The rooms look really nice inside, you wouldn't think so by how simple the exterior looks. Clean, free wifi, cable tv, pool, free breakfast. The only thing I didn't like in my room was the carpet had this thick feel as if soap or something wasn't fully cleaned out of it, so if you walked barefoot you'd feel this on your skin. Maybe needs to clean the carpet completely and get rid of that weird film feel from the carpet.
I like how its conveniently located next to Disneyland, it's not a far walk to and from the park. The breakfast room is nice too, it comes with the room and you can make your own waffles. The only 2 I didn't like is the internet has bad connection, it takes forever to load a video. And the TV doesn't have a port to put in your chrome cast devices in it.
Location, location, location East car rental drop, airport shuttle , right close to LAC, Dennies right next door. Staff were perfect.
Cleanliness Great staff
Good variety of breakfast choices. Staff was very friendly and quickly took care of returning an important item I left behind. Climbing stairs with suitcases. Elevator would have been nice, even though it was only a one floor climb. At 66 I am not that sure of myself on stairs.
Very clean rooms, nice details like the ones you find in luxury hotels, like towels folded in nice shapes We had a problem with housekeeping because the lady decided to throw away food from the fridge ( that we bought to bring back home) and also my husband's nice razor. But front desk was great! They not just apologized, they followed up next day with management. Sales manager then decided to refund one night Amazing response from management... Congratulations for a Hotel well run! This things make a difference!! Would definitely stay here again! Breakfast
The only thing that I liked was that it was close to Disneyland. It was not what we expected. It felt more like a Motel 6 than a Inn and Suites. The rating was a three star hotel and this to me was not. Very dissatisfied.
Great staff. They were kind to change our room to a larger room last minute without extra fees. The room with the bunk beds are extremely convenient. Great for kids, and the bunk beds are in a separate room with bathroom, little chairs and mickey comforters as if it was a children's bedroom. Great attention to detail, loved the disney characters stickers on the walls. Breakfast included. Very complete breakfast includes cereal, oatmeal, and delicious waffles you make yourself. Staff at the kitchen was also really nice. They have a laundy room too, and it's really cheap to use. Very convenient distance from Disneyland. We ended up staying a couple more nights than planned. We we're not expecting this great quality for the price. My congratulations to all the staff. Only downside is that you can hear what's going on in the room above you, but our neighbors weren't very noisy.
Liked the cleanliness. Also loved the mickey decals in the room. I wish breakfast had some eggs or sausage/protein of some kind.
We were very pleased with the cleanliness of the hotel and the friendly staff. The breakfast accommodations were more than I expected as well. Very suitable for a family preparing for their day at Disneyland. Nothing
Horrible attitude from front desk, would never stay there
I really liked the friendliness of the staff, Nest and Carla they were awesome, the price of the room was good and location, I likedon't the fact the shuttle stop to Disney is right in front of the lobby also they offer free parking for guest not a lot of hotels around there do that. The beds were a little uncomfortable but not unbearable
Nothing We had a late check in due to traveling there. I called the day of arrival to notify them that we would not be arriving until late evening. It was noted with the staff over the phone. When we arrived after a very long 6 hour drive there. We were notified that our room was given away and we would have to go to another hotel. Very inconvinient when traveling with a family of 5 and 3 small children. A very disappointed mom !
the location and value type of room
This lodge is like an oasis in a desert. The room was very quiet, the courtyard was lovely, and I slept wonderful. The internet was good, and there was a small fridge, microwave and safe in the room. They also provide a small, simple breakfast. I recommend this lodge.
Close to shopping centers and food joints. Asked for a king and they gave us two queens. Dirty sheets. Not enough towels
Close to where we had a out of town job Friendly staff Clean Only a Continental breakfast Room decor is a buy dated
Super nice staff, soap and lotion were really nice More light, fire station nearby
Beds where nice
Location was convenient to attend a wedding surroundings were clean and all stores close to the hotel for last minute shopping The entrance doors need to be updated as critters were able to crawl in which can be scary to some occupants we only noticed it in the morning of our departure but overall it was a reasonable price for our stay.
The staff was very nice. I missed "check in" by a few hours because I was exploring. But the staff insured me I had no worries and could check in at anytime! Room was clean, beds were so soft! The hotel itself was amazingly beautiful a cottage feel. I have never been to a hotel that had to give you vouchers for the breakfast kinda weird but not a deal breaker.
Good looking place, great location, good food options in the area, super friendly staff Beds could've been more comfortable, especially the pillows. You can tell they cheaped out on a lot of things like breakfast but I would definitely stay there again
For one, the hotel looked very nice from the outside. They were currently doing some renovations to accommodate disabled guests, so I can't knock them for that. The actual room itself looked nice. The color scheme, the furniture choices, the vanity sink. The bathroom was kind of a cool open concept. Though the look was cohesive, it did seem pretty outdated. Also, there was still a stain on the sheet on the bed, the toilet still had some dry urine stains under the seat, and the cap that covers the plumbing for the shower head was coming off.
the grounds were beautiful and the staff was pleasant. I would stay there again. tried to stay an additional night, unable to keep the same room and would not be able to pay the same orbitz rate, this I understood BUT i was told I had to check out at 11 and could not check into my new room until 3 I HAD JUST STAYED 3 NIGHTS! but couldn't transfer?
We will definitely choose Castle Inn again
Great hotel close to Disneyland. An 11 minute walk gets you to the gates. The rooms were clean and equipped with regular hotel amenities. Internet was fast and reliable.
Easy check in and check out. Walls so thin you can hear everything. We were on the first floor with a family above us. They kids were constantly jumping around and pounding on the floor. This lasted all night and early morning. We had to call the front desk twice and still didn't resolve the problem. They should really consider the way they place people in the rooms. Someone with little ones should probably be on the first floor so there aren't any disturbances. This was our first stay here and will definitely be our last. We were very unhappy with this stay.
Staff was excellent Air conditioning not good
Location We had no hot water and we had ants and other bugs in the room and it's was very loud
Pros = the location, mini-fridge, microwave, price, size of TV, the room was generally clean We had spiders and a few coach roaches.
Close proximity to Disneyland, and very helpful staff. Rooms were clean and well cared for. Beds were hard and uncomfortable.
When I requested a working fridge it was promptly brought The maintenance guy didn't know if the fridge would work, it stank inside and out. The sheets were dirty. There wasn't good air circulation and the bathroom smelled like mold.
The price and the amenities were quite satisfactory. It's not the ritz, but it was quite appropriate for what we needed. Sometimes heard a toilet flush next door, but nothing that bothered us at all. There were a couple hairs on the floor near the bathroom - not particularly appealing, however for the price it didn't bother us too much.
the text from the staff about the room was great..check in was super fast and easy, and the room was really nice which was a surprise for one of these cheaper hotels the pool is not great
Staff was friendly. Room was clean. Within walking distance of Disneyland. Free parking on site. Mini fridge didn't keep contents very cold. Only ice machine I saw was on the ground floor near the elevator, and our room was located on the top floor.
large comfortable room, excellent location to disneyland
Not at all everything was good for the price I paid can't complaint
Nothing! Starting with the door locking mechanism, upon entry the door handle could only be turned upwards, if you turned it downwards would not work, upon leaving the room the deadbolt would interfere with closing the door as well! My reservation was for a king
the room was just remodeled not enough towels, and only 2 small soaps and 2 shampoo packets.
The Staff is very nice. The remodeled rooms are unexpectedly nice. A nice hidden comfortable location. Quiet. Our overall were pleaseed I can not think of something being wrong on my trip. No complaints.
We needed one room the first night and an additional room the second; then ended up arriving so late we needed to cancel the first night's room rather late by phone. The mgmt was very accomodating and waived the cancellation fee for the first night. Shower had pretty poor water pressure and one room didnt have the advertised microwave. Towels, soap, etc only replaced once weekly.
The gentleman at the front desk was very nice and was willing to work with my needs. Booked a smoking room a month in advance but it was not available for me. They offered one if I was willing to wait but I was ready to relax so I declined.
Close to my final destination, Price Parking & Landscaping
The location The staff was basically unavailable The room was sparse The rules for the hotel were ridiculous , absolutely no guests allowed, a remote only give at the front desk and if left in the room and not returned a charge of $5.00, should only be a one star
Friendly front desk agent. We checked in quickly and went to our room. Nice room at first look and there was a gift basket with a letter addressed to us. Upon arrival the parking lot was under construction. Room shared a wall with the elevator and it was LOUD 24/7! Stains on the bed sheets (blood) and stains on every towel in the bathroom. NOT ENOUGH PARKING SPACES! I had to park in another hotel's lot.
Very friendly staff-very helpful.
Room included a basket with a bottle of wine and munchies. Breakfast is excellent the waffles are delicious. Checkout time is at 11:00am at 10:30 the maid began banging on the door every 5 min as we were going over making sure we had all our personal belongings. Became annoying. Was also billed an additional $100 which I just found out.
Had a free breakfast and free wifi. There was a roof over my head. On a first floor room facing the parking lot. People coming in late at night could easily be heard outside talking. The room itself was not very clean. The bathroom floor needed to be scrubbed. Furniture was not in great shape.
Right across the street from Knotts. Convenience is everything! Rooms have been recently remodeled. Wish they would have remodeled the showers. Everything else in the room felt new and updated until you stepped into the shower. To be fair, the shower was clean. It just had an old out dated feel which can portray them feeling dirty.
Great location and price. Warm breakfast was great. Room was kinda dirty. Didn't get our welcome basket and we're given 3rd degree when we asked for it.
This guest did not leave comments about this hotel.
The staff was awesome! He was upbeat and efficient. Offered us a beverage and cookies. Very uplifting! Didn't know there were fireworks at Knott's in the evening (9:30ish) and we were at the enclosed end of a hallway where the booms echoed. We weren't sure what it was, at first someone with a suitcase on the stairrs?Gunshots? Finally, figured fireworks
Proximity to Knott's Berry Farm, breakfast.
Friendly Staff Nothing too terrible about the hotel. The bed was a little hard. Could use a tougher cleaning. A just okay hotel.
The mini suite that included microwave, fridge, safe, dishes and extra sink. Plenty of towels, hair dryer & make up mirror. Plenty of selection of free breakfast. There were gnats in our room. A mildew smell from a/c. And, a 2 in cockroach crawling on my leg as I used the restroom. Room defiantly needs some cosmetic repairs.
The staff was very friendly and helpful. Hotel employee has great customer service skills. It is a great location when visiting Knott's Berry Farm. There were plenty of options for breakfast which was a plus as I have picky eaters. We will stay here again The only complaint but was not their fault was late at night when guests checked in they were loud when getting to their room.
Close to Disneyland you can either take the ART or get a taxi which we did and found it was easier and cheaper. The rooms are newly remodeled, so it's very clean, the parking lot is under construction and parking is limited. The only complaint was the maid left our door open and we when returned the door was open ajar and light was on, thankfully nothing was taken but wasn't happy about that.
Room was newly renovated, clean and very spacious No breakfast offered. Looks like they have the facilities and offered it up at one point but now it is empty unused space.
The price for the room and location was great, we were able to walk to disneyland. It was clean but they are in the middle of a renovation and it looked like they used bargain workers. The only things i didnt like was that due to the renovation the pool was closed and i think they should tell you this before you make a reservation in case its something your looking for during your stay. Also their cable is no good, there was only about 5 channels and the wifi doesnt work in the rooms even though it says on their website wifi in all rooms. But for the amount of time we spent in the room and for their price it was a good stay.
Very modern decor. Newly remodeled. Clean. Curtains fully block out sunlight for late sleepers. Location near Disney Resort is perfect! I would definitely stay there again but I'm guessing once the construction is finished the prices are going to skyrocket. Currently under construction which is why the rates are so cheap. No phone in room (due to construction) Pool wasn't open (due to construction)
Nice modern renovations. Big room. Microwave. Fridge. You could hear EVERYTHING above you. Not sure if it was a guest room or maids area above us where they stored things but was very hard to sleep with all the commotion. The rooms our friends slept in were oddly shaped and cramped and they could also hear a lot of noise above them. Very thin walls! Found a few hairs in the shower and on the bed when first checked in. Could be from the maids. Hopefully not from the previous people who stayed there. Not worth it, especially after the long walks home from the parks and then you cant sleep because of all the noise. No safe in room or breakfast place or sundry to buy waters.
Our room was sleek and modern, just like in the pictures. I didn't mind the construction in the lobby, or throughout both parking lots. As read on other reviews, there was no phone connected yet BUT they have now updated the TVs with more than two channels! :) I am more than statisfied with my stay, considering the awesome price and the newly renovated rooms. It is also a very close walk to Disneyland if you cut through the backside of the Grand Californian. LOCATION PERFECTION! Yes, I was skeptical about staying here after reading all the negative reviews, but Eden Roc is now going to be one of my top choices. With free parking, clean "wood" floors, and a friendly staff, every penny was completely worth it. The beds and upstairs floors were noisy (I had a ground floor room), but I was expecting it. Also, the office entrance is located in the further parking lot.
Kyak never sent my reservation to Eden rock. I was stuck in Anaheim on a holiday weekend and they said they couldn't find me a room. Not a fan. Still waiting for my refund.
I stayed at this hotel 3 years ago because of the location. Came back again for the same reason and I enjoyed their newly renovated hotel rooms. It was very clean and I highly recommend this place!
The eden roc exceeded my expectation, I was pleasantly surprised at how nice the room was. I booked this hotel last minute and while they are still under construction, the rooms were clean and had everything I needed for a good night's sleep. Would go back again. Construction
This place was very clean and the staff was very nice.
Clean hotel. Walking distance to Disneyland. Would stay again. Be sure to get a second floor room, the floors are thin and you can hear everything from the room above you if you are on the first floor. It was bad enough that we switched rooms.
Close to Disneyland but not walking distance. They lied or were at very minimum were less then truthful about having a pool and a free breakfast.
The staff were very helpful, polite and efficient. They were willing to answer all my questions and eager to make sure we were comfortable. The gift shop was packed full of merchandise neatly organized and clean. The hotel was close, to shopping and restaurants and theme park parking lots. The beds didn't have box springs which made the mattress a little too firm for our tastes.
Price. Wireless was down in my area (paid for). Bugs in the room. Water was cloudy. No ironing board.
Walking distance to both Anaheim Convention Center and also Disney Land. Hotel is a stop on ART, so it is easy to travel to local attractions and shopping. There is also a pool and sauna. Good Value for a moderate price. The room did not offer a blow dryer or hair conditioner.
The hotel smelled like urine. our bathroom sink was clogged and the fan in the bathroom didn't work. Our door keys quit working every night. The bed was unconfortable
The hotel is in a great location within walking distance of Disneyland. It's also very close many dining options. The area felt safe and I was not concerned about sketchy people while walking around. Our room was supposedly a non-smoking room. Not sure if they put the sticker on right before we arrived, but the room wreaked of cigarette smoke and the bedding had multiple cigarette burns. The room even came with an ashtray. Additionally, this was the first hotel I have ever stayed in that didn't have an iron.
We stayed at another Motel 6 in Buena Park and it was dirty, were given bloody towels, and the beds had roaches in them. Thus one was clean. Close to the park and near by restaurants. Small bed, small room, and noisy guests.
I go to Disneyland 3 or 4 times a year from out of town and I stay at a different motel/hotel each time. This one wasnt bad. The room was clean but no soap at the sink. The beds slept comfortable enough. Staff was friendly. Just a little pricey. For the same price i could have been closer to the park and had a microwave and refrigerator.
Distance from Disneyland; modern decor in rooms; free coffee
Room was great, very modern, comfortable, and lots of value for the price. Beds clean and comfortable. Ample close, no-hassle parking, for free. Excellent, professional, super-friendly, helpful, accommodating staff at every interaction. The advertised room was ready upon arrival with no-wait, no-hassle check-in. Great location and price. Quiet hotel - no highway traffic noise or other loud guests. Surrounding neighborhood seemed safe, even late at night. Thoroughly satisfied, will be back if taking another trip to Anaheim! Pool/Jacuzzi closed at 10pm - I had wanted to go for a late night soak.
Staff was great, location was super convenient!
Friendly staff So limited facilities
There was a fridge in the room. There was free wifi access, and free sattelite TV. It was close to disneyland and the bus stop was literally right outside the front door to the lobby. The room was in disrepair. There was mold in the calk around the top of the shower. The shower pressure was very weak. The toilet was too short, it felt like I was sitting on the floor. There was not a microwave in the room, which made it really hard to use the fridge for anything other than cold drinks.
Super close to Disneyland, pretty, and clean There was a little critter in the room that should not have been there, otherwise great place!
Rooms are clean, floors are hardwood-so no icky carpets to worry about. walking distance to Disneyland park There was no "do not disturb" sign in our room, so we asked for one..put in on the door the next day and housekeeping came in anyways while we were gone. Then our sign was gone again...
Location convenient to Disneyland The site was poorly maintained and very noisy. The beds were loud, creaky, and uncomfortable. The bathroom was in poor condition and the shower handles did not work. And there was no parking!
After reading reviews I was scared, but the room was clean and we had no issues. The front desk staff let me park there in the morning before checkin so we didn't have to park at Disneyland. 10 minute walk to the park entrance if you go through downs town Disney. Overall, great value!
The room was good sized and clean. Good space around the sink. The staff was very helpful. Great location. Controlling the water temperature in the shower was a challenge. Need to get flat screen TVs Very small microwave
Great customer service. N/A
Proximity to Disneyland was a huge plus, the walk to Downtown Disney was only about 12 minutes or so, no crowded shuttle rides with screaming childten required The facilities are pretty bare and minimal, I would not suggest staying here with a large family and/or children
convenient location to Disney and convention center. Cheapest motel in area. Stayed three nights and only had hot water once.
There were clean towels and clean flooring instead of carpet. I loved that it was so close to Disneyland because we were tired after a long day of fun at the parks. The hot water ran out after the first person showered. The tissue box was empty and the tub was not functioning.
Close to Parks 5 minute walk. Beds were comfy and staff was professional and courteous. No complaints
Alamo is a great choice for Disneyland goers on a budget. The room was decent and the beds were pretty comfortable. Sheets were clean. I must say that the shower in our room was hard to use. Not sure if the controls were stripped or its just inferior engineering. It was hard to adjust to get hot water. To the point where I avoided using it. wi-fi didn't work.
The room was spacious and clean for the price. We don't stay in the room very much so it works for my family. The comforters had a few stains but other than that it was good Look for weekdays that is the best time to get this hotel for the best price.