Pros (+) The bed was comfortable
Cons (-) Dirty, Loud
3 stars
Marriott's Shadow Ridge I-The Villages, A Marriott Vacation Club Resort
9003 Shadow Ridge Road, Palm Desert, CA 92211, United States
Palm Desert, CA
See location+1 760 674 2600Overview
With mountains serving as the backdrop for this Palm Springs hotel, Marriott’s Shadow Ridge I-The Villages offers amenities that business and leisure guests are looking for.
Spacious guestrooms and villas are offered in a number of options to meet the needs of each guest and family. Beds are comfortable with high thread-count linens. Contemporary décor, along with televisions and Wi-Fi are offered for guest comfort. Villas feature fireplaces and full kitchens with dining areas. Laundry facilities are available within each villa.
The hotel offers a fitness center with hot tub. The hotel swimming pools offer a great place for guests to take a cool dip. The Marketplace offers guests plenty of snacks and food items to enjoy and to prepare in their kitchens. Fresh pastries and coffee drinks are also available.
The Marriott’s Shadow Ridge I-The Villages is a family-friendly retreat. There are many activities for children and teenagers to enjoy. The championship golf course offers entertainment for golfers.
Several restaurants offer up family favorites and also offer some gourmet delights that will appease even the most discerning palate. Room service is available as an added convenience for guests.
There are a number of local attractions offering guests an exciting day out. The Living Desert Zoo & Gardens is just 8-miles away. Knott’s Soak City Waterpark is just a 12-mile drive.
Marriott’s Shadow Ridge I-The Villages is a destination ideal for business travelers. Meeting and conference space is available. It also makes a great choice for couples and families looking for a fun getaway.
Latest deals for Marriott's Shadow Ridge I-The Villages, A Marriott Vacation Club Resort
Amenities at Marriott's Shadow Ridge I-The Villages, A Marriott Vacation Club Resort
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Cable or satellite TV
- Parking
- Hairdryer
- Golf
- Safe
- Concierge service
- Tennis
Kitchen
- Microwave
- Refrigerator
- Kitchen
Services and conveniences
- Wake-up service
- Concierge service
Fitness
- Fitness center
- Tennis
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Accessibility and suitability
- Pets not allowed
Bathroom
- Hairdryer
Things to do
- Golf
Health and safety
- Safe
Pool
- Outdoor pool
Reviews of Marriott's Shadow Ridge I-The Villages, A Marriott Vacation Club Resort
8.3
Very good
764 verified ratings
Wonderful
441
Very good
124
Good
73
Okay
32
Fair
41
Mediocre
18
Poor
35
Summary of reviews
Guests say
Guests appreciated the great amenities and location of the hotel, especially for families with children. However, many expressed disappointment regarding room cleanliness, size, and the level of service provided by staff. Some guests felt that the food was overpriced and that the hotel was more suited for families than for groups of friends.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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8.4 out of 10
631 reviews
8.5 out of 10
51 reviews
7.2 out of 10
2 reviews
8.4 out of 10
8 reviews
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Pros (+) Pools, kids activity center, location. earlier check in was available for us but we understand not always.
Cons (-) Stains on sofa mattress, not enough activities for adults i.e. small Spa for massage or mani/pedi, lounge wine area, etc.
Cons (-) There were empty cups , trash all around the pool areas with no one to come and pick them up . That was my only complaint other than that we really enjoyed our stay
Pros (+) Walking into the lobby to check in I was greeted by Brenda. She was so very nice and accommodating. The room they had reserved for us was an accessible room. I asked if there were any other rooms available with a bathtub, since we had a toddler with us. She went to ask her manager and came back with a room change. The room was spacious and very clean. My family loved the pool, water slide and the ...
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Pros (+) The room was bigger than I expected. The staffs very helpful. I had a wonderful time and I will probably come back again next year.
Cons (-) Rooms were awful .. leaking refrigerator .. slipped on after wiping up twice ... Noise !! Dirty towels !! Big ball of hair in the shower .. poor service and they tried to charge me an extra 200 hundred .. I paid 380 for a very bad experience !!
Pros (+) We liked where our room location (1600)!!! The pool staff was very friendly. Chicken wings was awesome!!!! Every time we come here, we HAVE TO have there WINGS!! my daughter looooves it!!!
Pros (+) The staff was super friendly and always very helpful. I haven't encountered a more friendly staff at a resort in a very long time. The facility was great for all of us. Plenty to do for my teenagers. The pools were very fun. The cocktails were fairly reasonable for a resort and they were delicious. The room was very nice. Loved having a refrigerator, microwave and sink in the room.
Cons (-) Our room was kind of small for four of us. Though the sofa sleeper was more comfortable than the usual, it was awkwardly located and made getting to the patio really hard.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered in the villas?
The villas feature fireplaces, full kitchens with dining areas, and laundry facilities. Additionally, guests can enjoy comfortable beds with high thread-count linens, contemporary décor, televisions, and Wi-Fi.
What activities are available for children and teenagers?
The hotel offers a family-friendly retreat with plenty of activities for children and teenagers to enjoy, including tennis, pickleball paddles, and a kids' outdoor play area.
Are there any nearby attractions worth visiting?
Guests can explore nearby attractions such as the Shadow Ridge Golf Club, Desert Willow Golf Resort, and the Living Desert Zoo & Gardens, which are all within a short distance from the hotel.
What dining options are available at the hotel?
Several restaurants at the hotel offer family favorites and gourmet delights, and guests can also enjoy snacks and food items from The Marketplace. Room service is available for added convenience.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for being clean and well-maintained, with sparkling pools and immaculate grounds. However, some guests have mentioned specific cleanliness concerns in their reviews.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season for Quieter Stay
If you prefer a quieter experience, consider visiting in September, which is the low season, as mentioned by the hotel's policies. This could provide a more peaceful and relaxing atmosphere.
Check for Renovated Rooms
Guests have reported that the renovated rooms are clean and well-equipped. It might be worth requesting a renovated room for a more modern and comfortable stay.
Plan Dining Options
Some guests were disappointed with the limited dining options due to the closure of the restaurant. Consider checking the status of the on-site dining facilities before your visit and exploring nearby dining options.
Inquire About Room Types
If you have specific preferences or requirements, such as a non-smoking room or a room away from potential noise sources, it's advisable to communicate this with the hotel in advance to ensure a more suitable accommodation.
Confirm Payment Methods
If you plan to use gift cards or alternative payment methods, it's recommended to confirm with the hotel in advance to avoid any inconvenience during check-out, as reported by some guests.
Utilize the Family-Friendly Activities
The hotel offers numerous activities for children and teenagers, making it an ideal choice for families. Take advantage of the kid-friendly amenities and daily activities to enhance your family's experience.
Consider Transportation
Some guests mentioned that the shuttle service was convenient, while others experienced delays. It may be helpful to inquire about the shuttle schedule and consider alternative transportation options if needed.
Explore Nearby Attractions
The hotel is conveniently located near several golf courses and attractions. Take the opportunity to explore the nearby Shadow Ridge Golf Club and other points of interest for a well-rounded experience.
Check for Special Requests
If you have specific needs, such as cribs or accessibility requirements, it's advisable to proactively communicate with the hotel to ensure that your requests are accommodated, as some guests experienced challenges in this area.
Location
9003 Shadow Ridge Road, Palm Desert, CA 92211
What's nearby
- Shadow Ridge Golf Club0.3 mi
- Desert Willow Golf Resort2 mi
- Spa at Marriott's Desert Springs2.2 mi
- Desert Springs Golf Club2.3 mi
- The Golf Center at Palm Desert3.5 mi
- Palm Desert Community Center & Gymnasium3.6 mi
- Desert Holocaust Memorial3.6 mi
- McCallum Theatre3.7 mi
- Arthur Newman Theatre3.9 mi
- Westfield Palm Desert Shopping Center4.1 mi
- Palm Springs Art Museum in Palm Desert4.2 mi
- Palms to Pines Shopping Center4.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Marriott's Shadow Ridge I-The Villages, A Marriott Vacation Club Resort
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | April | $166 | $370 |
Cheapest month to stay with an average 46% drop in price. | Most expensive month to stay with an average 101% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Marriott's Shadow Ridge I-The Villages, A Marriott Vacation Club Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Palm DesertGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 4.2 mi | Palm Springs | 7.7 mi |
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