Black Bear Lodge

Very close to the lifts, 3min walking

The apartment was well furnished and clean.

I booked this rental through Booking.Com. The unit was not as described or pictured on the web. I booked a unit with one king bedroom and one queen bedroom. When we checked in, they gave me a unit with one king bedroom and a 2nd room with 4 bunk-beds. When I complained that this was not the cinfiguration that I requested, I was told that there is no manager on duty and that I should check back the next day. The next day, I called Wyndham management and they once again told me that there is no manager to help me change my room. I was fed up, so I called Booking.Com. They immediately stepped into action and within 15 minutes, our room change was in process. We changed units to the correct bedroom configuration, but within 15 minutes of arrival, of the new unit, a loud machine noise was coming from the unit above us. We called management again, and their response was to suggest that we call the police if we have a noise problem. We spent the next 2 hours trying to resolve the problem ourselves. We knocked on the door of the unit from which the noise was coming, and eventually the workmen turned off the machine. Again I complained to Wyndham management about their inability to resolve anything. The manager apologized and told me she would offer us a credit for a nights stay and that she would call me back the next day to confirm this. That never happened. We never got a credit. The management at this place is unresponsive and I recommend staying elsewhere.

Very nice apartment with a lot of conforts. High-speed WIFI.

Noone at the reception during my stay.