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Two bedroom suite was very spacious. Recent renovations show commitment to maintaining the property. Wide variety of activities were available on and off site throughout every day. Some furnishings from the most recent renovation are not very practical (20+ lbs metal dining room chairs, white couch in main seating area already showing wear, very noisy casters under the ottoman). Activities schedule is only available on paper upon arrival. Making these available online (via Facebook page, for example) would allow guests to incorporate resort activities into their schedules more easily. Activity room (The Mine) was not always unlocked during scheduled open times.
The pool area was fun for the kids. There was an open container of chewing tobacco left on the nightstand. Not so pleased since I had teenagers and young children with me.
On checking in and without asking for it, the staff upgraded our room from a Studio to a wonderful 1 bedroom and we were pleasantly surprised. The grocery delivery was in our room and was super convenient not having to go to the grocery and take our precious time away from the slopes. Wonderful facilities for our ski trip, with the pool and spa on the same 3rd floor level which made it super accessible to use after a long day of skiing Park City and The Canyons.
Wonderful spacious room! It felt like I was in an apartment but much much nicer! Absolutely loved the decor, all the wood and rustic look and feel. Love the underground parking with a garage door. I felt safe! The male front desk employee was fantastic, very pleasant and friendly! TV/movie selection not that great. Just had HBO. Room had a DVD player but no option of movies to rent/borrow.
Not exorbitant and close to ski mountain. Convenient parking. The staff was not particularly accommodating. Our bed was so uncomfortable I slept on the couch.
My wife and I were upgraded to a 1 bedroom condo. It was a getaway from the kids and was perfect. It was a very romantic stay, but big enough for a family to stay.
I have been her before and love the location. The AC had been out for 2 weeks prior to my booking. I was not informed of this large inconvenience until day of arrival. "Randy@ told me it would 49 degrees at night and no problem. Randy was very very wrong. No upgrade was offer. Had to call kayak about the issue and it was to late to find a solution of equal value. I was compensated $25. Definitely need the AC
Awesome stay & nice rooms + great location.
Our one bedroom condo was perfect for a few days skiing. The location was great - across a parking lot from the lift. The condo had a full kitchen, large living room, 2 full bathrooms, and a large king bedroom. There was also a sun room with bunk beds and a trundle. This gave us plenty of room to stretch out and relax. Much better than being confined to a one room hotel room. There is also complimentary underground parking and Internet. Although not as luxurious as some other resorts, I far prefer extra room and not being nickel and dimed at every step. You could also buy discount lift tickets at the front desk. I think that some of the larger condos would be perfect for families. We used the fireplace and ensured that the flue was open but it still smoked up the condo and set off the Fire alarm. We figured that there must be a blockage in the chimney up higher. We called the front desk and someone came but the fireplace was never fixed and everything smelled a little smokey after that.
Loved the pool, the huge room, the ski-cabin comfort, location! Needs a little bit of updating. Bummed the hot tub was out of order.
Welcoming home feel to room, with defined living area, bedroom. Whirlpool bathtub fantastic. Off season repairs being made should be disclosed, no air conditioning, would be nice to have a general guide to where amenities are in hotel and map of surrounding area with near by attractions, also no extra linens such as blankets available in room, pull out bed only had sheet, minor issues that can be easily remedied
Very large room. Large jetted bath tub. Full kitchen with mostly new appliances. Room was very dark, the windows faced in towards the building. Very little natural light and the lights in the room were not very bright. The blanket and decorative pillows on the bed were old and smelled badly. Vending machines didn't take $5 bills, when I asked the front desk for change they were rude and said no. Front desk was not open a lot during my stay.
The kitchen was nice with full size appliances. Jetted tub was good. Fireplace was a nice touch but we didn't bring our own fire log so we didn't use it. Carpet was dirty. The bedding was old and the 2 bed pillows were small and lumpy. The toilet would barely flush. Internet coverage was not great. The room had fresh towels on our second day and they emptied the trash but nothing else was cleaned. The pool and hot tub were full of unattended kids so we didn't use them.
leaving We showed up at 730 (too late, I guess). We were locked out of the hotel. I spent the next 30 minutes figuring out how to get into the building. We never saw any staff the entire time. The shower did not work properly. There were instructions in the room to leave the thermostat above 70. This led to a really uncomfortable night. We did not sleep well. I cannot believe that Kayak gave this place a good review. What the hell did we pay for?
It's in the heart of old Park City. Very convenient to the summer activities like Alpine slide, and Mountain Coaster, etc. And very very convenient to the bus stop for the free Park City bus system. Great restaurants close by. We didn't like that we had to leave.
Close to the resort Building was dirty, elevator smelled like cigarettes all the time. Asked for coffee twice and never got it. Unit was ok but dated.
The room itself was comfortable, and the location was nice. There is parking directly under the hotel which keeps you and your car out of the rain and snow and wind. Don't forget your room card, or you can't get back in! Since it was off-season, I never saw anyone at the front desk, which is a first for me. There was a bit of noise from the street - Trucks and other traffic.
location, parking, size of the room little old, the heater was a little noissy at night.
The tub was great! The area was beautiful and the beds were large with a nice sized bathroom, vanity, amenities, and sliding glass door outside to a bench and grassy area. We just left it open in the morning with the fresh mountain air to relax. The mattresses weren't comfortable, there was no staff after 10 pm and the blue ray player was broken so we couldn't watch a movie like we planned. I felt like the beds looked really nice, but when I got on them, they felt cheap and wiggled a lot, and I thought the bed frame was going to break.
The front desk was kind enough to move me to a room with working ac and let me use the shower facilities downstairs after my day of mountain biking following check out. Good value for the money. Bought my breakfast up in the park city mountain resort village.
Very clean Paper thin walls. You hear everything
Good location right in the center of all the action. You will definitely like that. Rooms have a fire place which is nice Horrible housekeeping.. Rooms were dirty even after they "cleaned" them. Dishes in the cabinets still had stains on them from previous users. Bed was sometimes not made. I called and asked once if housekeeping had been over because i couldn't tell the difference. Also, if you arrive at night be careful. There is no food at the hotel whatsoever and last order for delivery is at 11:30pm I wish I could say i would come back, but i wouldnt..
Great location. Very nice large rooms. Covered parking. Most units do not have AC which is tricky in the Utah summer when it's 85 degrees.
It was close to historic Main St & Alpine slides. Our air conditioner wasn't working, we let them know as we were leaving for the day & when we got back from our conference they had installed 2 window air conditioners. The only thing that wasn't great was the cleanliness of the bathroom. It wasn't really dirty but there were stickers on the bathroom floor from the people previous. And I found a sticker on a pillow on my bed which makes me wonder if the pillow case got changed.
No frills but clean and comfortable 10am check out not so friendly
Location: great. Enough Towels Swimming pool: very good and clean. Sufficient parking. The heating wasn't working very well and was noisy. The beds were a little uncomfortable. The hallway smelled bad.
Great place to stay for a mountain biking weekend. No curtains on window and blinds don't block any light. I have a hard time sleeping when there is a lot of light.