Majestic Mountain Inn

The location was great. Our room was in a quiet part of the complex, but most rooms around us had barking dog, who were vocal in the early morning. Yes,they used whiteout on the room rate of a printed receipt, which they told me to sign and refused to give me a copy. The next morning I insisted on a receipt and was given one. I paid $30.00 more than what the receipt is for. FRAUDULENT! Action coming

Location As soon as I picked up the remote control for the TV there was a used dental dam stick that someone had used to clean their teeth with under the remote. There was also a bobby pin on the floor and the corners of the bathroom floor were dirty had a spider

This guest did not leave comments about this hotel.

Centrally located. Good breakfast Cigarettes along railing. Difficult to park my truck

Great location, nice front desk and breakfast folks. Room was dirty ...dog poo under the table, someone's sandwich in the fridge. Kyle cleaned the room and did a horrible job.

The room was nice. The in room jacuzzi was nice. There were stores close, within walking distance. The location in no good, just in town. No microwave in the room, it has to be requested. The TV had poor picture quality, it was a cheap brand and it was small for the room. There was a dead roach behind the front door.

The room was decent for comparable hotels in the area. It was nice to have a jetted bathtub in the room. They did not allow us a late check out and we had to return the the keys to the front desk at check out. The price was close to 150 with taxes, the room was not worth this, especially since we didn't check in until 11:30 PM and had to check out at 11 AM.

The staff was not accommodating. I was actullay looking at the what the rooms like in the picture to my disappointment the room did not meet my expectation.

This used to be a favorite getaway to escape the desert heat in Phoenix. Now, with an absentee owner and outside management, neither the upkeep nor the service measure up to its heritage. Rooms are rundown and overpriced. Was doubled-bill for one night and two months later, the error is still unresolved. If you stay, be prepared to experience a long check in and a long check out. Don?t expect the front desk to know about hiking trails or local restaurants. They simple are not from the area and don?t seem to care about creating a majestic mountain experience. We visit the Rim Country three to four times a year, and after two recent bad experiences at this inn, are looking for a new getaway.