Would you like to save as your currency permanently or for this visit only?
Good bed; price; location Ice machine not working
The first room had a strong smell but we were given another room which was fine. The location is convenient with a shopping mall nearby & easy access to local sights, etc. The staff were very honest and helpful when I had an issue with a credit card. Breakfast area was cramped & the choice is limited, but this is not unusual.
Location was great. On the main street leading to the tourist areas. The breakfast and eating area was messy, unclean, and unattended. We went somewhere else for breakfast.
Excellent Location for shopping, downtown & aquairum. Clean and quite. I was late for my arrival and unsure of process for checking in. No signs to clearly direct me to the check-in window.
Clean, comfortable rooms, great prices. Leak in the shower caused water to flow into the rest of the bathroom after a few minutes.
Nice clean room and modern decor. The first night we were in a corner room which has no windows. We were able to move to a room with windows for the rest of our stay. Paid a lot as it was a big weekend for car racing and the hotel was cashing in on that by raising their prices as were all other hotels in the area. Not much choice for cheaper places to stay unless we stayed outside Monterey. If no events on then this hotel is priced reasonably.
The hotel room was clean and comfortable. Easy to find and easy access to the highway and downtown Monterey. Parking was a little tight, but manageable.
I was there for a conference, so I didn't use the facilities much. I enjoyed the room very much. It was nice, clean, and very comfortable. The staff was also attentive, courteous, and very professional
Quiet rooms, curtains kept room dark when sleeping, all rooms ground floor. The fragrance of the room cleaner was very strong - we had to air out the rooms.
easy to find. Reasonable breakfast.
My husband and i always stay here when we are in the Monterey area. Rooms are clean and the beds are pretty comfortable. Great location, close to an outlet mall with shopping and restaurants. And not a far drive from the warf. They have cleaned up the place since our first stay.
the cleanliness and coverall comfort. location the tv did not work, and the tub/shower is slippery.
Clean comfortable suite. Nice view toward Point Lobos. Breakfast adequate. Would have been nice to have pool open during fall heatwave.
Close to downtown. On the website it said they have a pool. When we got there they said the pool was closed for the winter even though it was 80° out. They should update their website to reflect this. There were only four cars in the parking lot but they put someone in the room right next to us And they decided to wake up at 5 AM and start talking very loudly. It's only for family staying there they should've split us up to give us some privacy and quiet. Remote for the TV did not work as well.
Rooms were clean, great bathrooms, excellent location, wonderful experience.
Very large bathroom and decent sized room. Pool was not heated.
Close to the shopping center. Easy parking. Free wireless internet connection. Small breakfast included. Brekfast a bit small, just cofee and muffins.
I really liked the location. We like to walk, so we were able to do a lot without having to drive. Convenient for the price. The room was not really clean, and the door looked like someone had tried to kick it in at some point, frame was warped. Very small room. Would have not wanted to stay here if our kids were with us.
It was close within driving distance to both Cannery Row and Fishermans wharf as well as Pacific Grove and Carmel.It was also close to Pt Lobos reserve. You could attend casual dining or dress up fancy dining. The manager was quite friendly, and the Motel was quite clean. It would be nice of the pool was heated instead of seasonal.
It had a fireplace. Expensive! The toilet was not secured to the floor, nor was the seat to the toilet. Bed was very old and sagged quite badly on both sides. The whole place seemed quite run down.
I got two queen beds for a pretty cheap price. Located across from a shopping center with restaurants and Whole Foods market. I was able to book same day on Kayak. Parking was free and right in front of the room. micro and a/c did not work in room #8. (Plug wasn't working) Floor leaked near refrigerator. Easy to hear everyone else walking up stairs and talking outside the window. Breakfast was basically muffins and cold cereal. No pool. You get 1 room key and have to turn it in at the end or be charged $20. Bathroom door did not lock.
Great location, able to book a room last minutes The facility is very old, and the walls are not sound proof at all. If you stay at a room near the stairs, you will hear cracking noise from the wood while people walking up and down. The heater was broken and the wifi is super slow. The beds are clean but the pillows are hard and flat. While the staff are generally very nice but they don't speak English very well, so it's not exactly easy to communicate.
I will NEVER stay here again. They advertise $135 for 3 days including 10% tax...HOWEVER they charge $189 for the stay because of the tiny print indicating there is a $15 Room Service Fee. The owner had the audacity to laugh at my shock/distress...I work very hard for what little $ I earn and I tightly budget my spending. Also it doesn't feel good to be duped in this manner...I later checked: most motels in Monterey charge a $1 or $5 room service fee.
Hotel great location Aesthetics could be better i.e. furniture, interior
They have fire places in some rooms. Found hair on the bed,& in the shower. The TV didn't work, nor did the alarm or one light. Main door did not properly close and light was coming in threw cracks.. very thin walls, could hear people in next room talking. The bed felt old and broken, the bed sheets were, well they were only top sheets. If you're so cheap you can't afford CAL KING bed sheets, maybe you shouldn't have a motel.....
We it the room with the jacuzzi tub and really enjoyed it. It was really elm antic and relaxing. Price was worth it. Excellent location for exploring Monterey. No complaints. The hotel is right on the street but if you are in one of the back row rooms I couldn't hear it.
Friendly employees Bed was comfy Room was clean Free wifi Location Stayed here a few times, decent for what you pay The smell in the office Thin walls Cold at nights because the door doesn't seal, fixed by turning on the fireplace
N/A I am still surprised no one has called the health department yet and shut down this place. The towels were stained and gross, when I asked for new ones the front desk man/manager grabbed 3 other towels with his greasy hands and put them on the dirty counter, they were touching the floor and he gave them to me as cleaner ones...they also had stains. The shower curtain had mold..a lot of it, the floor had huge white stains and blankets holes from cigarettes. ..and the smell..oh boy!
Location and friendly staff. The breakfast.
Price friendly staff and clean rooms Old TV, loud, bath products
Very good price / quality ratio.
The watermelon at brunch was good Paid LOTS of money for a room with a king size bed. This place is NOISY. The sound of people flushing their toilets or running their showers is incredible. The banged up used furniture in our room needs replacing. Knobs were missing from the end tables and chest. The upholstery on the two chairs were pathetic. We parked on the street because this hotel does not have enough parking spaces to accommodate guests. WILL NOT STAY HERE AGAIN.
The location is perfect! The filth and beat up furniture...scummy place!
Located right as you get downtown, it is walking distance to everything. This makes finding parking a nonissue. Yay. The breakfasts were homemade and nice. Quiche, fresh fruit slices, muffins in addition to the usual fare. The room was clean. The bed was comfortable. The furniture was scuffed and worn which made a poor first impression.
The general location of the hotel was good. The breakfast that came included with the room was good too. They could have changed the main dish which was made from eggs and spinach. Exactly the same thing was served all of the three mornings we stayed there. The dust ruffle on the bed was very dirty or stained. The bathroom was in need of a lot of work and details. The bathtub was two different colors and when you got into it the plastic tub cover had a lot of water trapped under it which was terrible. The walls behind and around the toilet were badly stained and unfinished. Rooms were not very soundproofed. Try oiling the hinges on all of the doors in the complex which you could easily hear from the other units. Someone should walk the individual units to look at what has not been attended to for some time.
Breakfast, Parking. We checked in around 9PM, they gave us a isolated room by itself, facing the street, and sidewalk is right in front of room door. The bath room is under remodeling and not finished yet. Two girls stayed in the strange city feeling very uncomfortable. We locked the door and closed curtain whole evening, didn't want to go walk around at all. The front counter told us because it is late check-in, they gave all rooms to other customers. I stayed in Carmel village Inn 4 times in past 10 years. Each time I felt great. But, this night stay really made me scared and very fed up. I will never recommend this hotel to anyone anymore.
The price and location were fabulous
This motel has a good location; comfortable rooms and a very good price / quality ratio. The included breakfast is small but good
Walking distance to what we wanted to see or where we wanted to go.
The location was the only good thing. Poor management clearly doesn't cater to its guests. Unwilling to rectify inconsistencies in billing between myself and our friends (we were charged $110 more for our stay). The management blamed booking.com for the problem and would not discuss it.
Very cosy hotel in the most convenient location. I would definitely stay here again. No bad points.
Good location. grossly overpriced motel.
Did not feel safe there. The bed spread and drapes were dirty, no place to plug in coffe maker, lamp was broken and other lamps had missing light bulbs. Bathroom had malfunctioning shower head and tub mat not clean. Continental breakfast was not very healthy.
Location is convenient close to frreeway access, fisherman wharf, and shopping malls. Check in was done rather quickly. When we needed assistant, Inn staff was quickly to respond. Our bathroom door was not able to close, lock was not usable, and the heater/cooler was not working. There was a video tape player but was not working. No dvd player to use.
Staff members were very warm and welcoming and the free breakfast was better than similarly-priced hotels, offering cereal, mini muffins, fruit coffee and even (really good) do-it-yourself waffles. Our room came standard with an extremely large king-sized bed. An added bonus was the mini fridge - great for keeping our camping groceries cold as we traveled through California. Only real downside was that while taking a shower, I noticed that there were stray hairs on one of the walls - remnants from the previous guest(s). Not a huge deal to us as the rest of the room was spotless and we were staying less than 24h, but a bit off-putting nonetheless.
I really liked that their was breakfast in the morning. That the room was clean and that the pool was near the room. I really enjoyed all the plants outside and the balcony. I did not like that when we got their late they were very few options on where to dine and that our heater wasn't working.
I liked the price. Location not bad. Breakfast was hour later than stated at check in. Nothing made this place stick out. It's just a place to sleep. Will stay elsewhere next time.
The man that checked us in was very helpful. He let us know about the special package they offered for the Aquarium. Another worker told my boyfriend to put out his cigatette when he was outside. We wete aware that all of the rooms were non-smoking but didn't understand why he coyldn't smoke outside.
Clean, sizable. Good location for quick access to downtown Monterey, Carmel-by-the-sea, Big Sur, etc. The internet was surprisingly fast, and free! The microwave and fridge were also quite convenient. Noise was the biggest issue: the ceilings creaked a lot every time the people above us moved around. It felt like we could hear everything they were doing. If you're thinking about staying here, definitely try and get a 2nd-floor room. Since our room was very near a busy street, we also heard a lot of noise from traffic and passing cars.
Easy check in & nice staff. Nothing fancy. Bed was comfortable & room was clean but no air conditioner just a fan which was ok since it wasn't too warm. The breakfast area is in the lobby and was so crowded with no place to sit. Had to dodge many people just to get a bowl of cereal!!
Great location, decent hotel for the price The floors didn't seem like they were vacummed.
Nice room, close to everything None
Our hotel room was very clean and neat, late arrival was not a problem, and it is partially renovated. We skipped the breakfast though, so I don't know about that. The town center is a 5 minute drive, or a nice walk from the hotel. Overall, great value for money. I would be happy to stay here again.
Nothing Everything, rude rude rude manager and very dirty and daited, maids were super loud , never stay there again. Worst place we've ever stayed at. I can't believe there are decent reviews of this dump!!!!!!
my stay was great the service is great I am tell every one they should stay there when in that area will be going back and stay want to thank them for every thing
neat, clean, good value
I felt that the staff was truly warm and friendley and they were there to assist me in anyway so that i would have a pleasant and comfortable stay. the room provided me the ability to shop for personal food i could keep refrigerated or microwaved over my weekly stay. I have to say for the wonderful price and location i really have no complaints the room are kept smoke free and daily kept up by house keeping.
The staff was really nice. We got just one crib, but we weren't surprised usually we just got one (only a few hotel gives two). The breakfast was nice, we ate it at our room because the breakfast area is too small, but we had a table in our room. The blanket on our bed was dirty, really dirty.
The desk recommended an upstairs room in the back (if we didn't mind the stairs) at checkin for it being quiet. The breakfast (stated as continental) was more than expected variety wise. The area where breakfast is laid out is too cramped and you don't have room to set plate/bowl down
The hotel staff were very accommodating, and pleasant. The pool was heated and the location is nicely away from the bustle of downtown Monterey, but close enough to commute quickly. The furnishings were lovely. The carpet in the first room we stayed in needed to be replaced as it was worn and stained. The screen door, sliding door and the curtain string all broke when I tried to use them and our first room didn't have internet access. After being transferred to a room with new carpet and internet access, we were well satisfied. Both rooms could use a paint job though. Altogether a good value for the price.
The hotel was advertised as having free wireless throughout- this was certainly not the case! This having been a factor of me booking there made my stay far less than satisfactory!!! Unfortunately I wasunable to find alternate accomodation as the whole area was full due to the us open golf! Hence the inflated room rate!
Cleanness's of the room Yes it wasn't at the beach, the beach was over the motorway.
easy access by car, not so far from carmel by the see if you have a car breakfast in the reception
Big, clean room. No Wi-Fi, sad breakfast.
location was convenient for our plans. the mattress
Free parking and very close to Monterey attractions. The reception was also used as breakfast room...we took it easy and simply adapted to the circumstances.
NOTHING! I hated the entire experience however everytime I attempt to respond to this questionarre, I am cut off in mid thought due to the limited space provided.
The maids did a nice job of keeping the room clean This hotel was completely misrepresented on your site. We thought we were booking a Best Western standard hotel, but instead, all of the Besst Western logos had been removed. The hotel run down and the worst part was the room was cold and the heat was not working. There was a very old small space heater in the room that only heated part of the room and was dangerous.
The kids loved the pool. Breakfast was good. Location close to the beach and shopping facilities was appreciated. No refrigerator or tea making facilities - coffee maker only.
There was nothing to like about my stay here. I did not sleep. I checked out a day early and I am in the process of trying to get my money back for the night I did not stay there. The hotel was noisy all night long. The manager allowed someone to check into the room next to me at 4:30 in the morning. It was a disaster.
Close to Monterey Beds were comfy and clean, but the rest of the furniture was grimy
Price and staff Could have been cleaner, sound level from street
Its location is just about perfect for attending the Monterey Historic races and the Quail Motorsoports event.
Room wasn't clean. Holes in the bed sheets.
It was very nice and very clean. There was a TV with over 100 TV channels. Also right near Carls Jr., Wendy's and Burger King.
great place for money.
Clean room, friendly staff, efficient check-in - I knew they were expecting me. Wireless internet was fast. Room was quiet even though I was right next to the parking lot, which was right next to the road.
$ Anything after $
Nothing EVERTHING. The place totally sucked. Old, run down in need of a total renovation. It was not clean and did not have a working ice machine. One of the worst motels I've ever stayed in.
I liked the price and the location. Dirty sheets, the room looked like it had not been cleaned since 1928 given the amount of dust in the alarm clock and TV set and the dandruff particles in the sheets. As for the looka of the room, i got exactly what i was expecting for what i paid for except for the cleaning part.
good value for money
The TV had worked & had many channels. They had no record of the reservation I made through Kayak & waited 30 minutes before the manager gave me my room key. I assume the manager & Kayak got it worked out later.
The manager was nice, but hotel was dirty and my family felt a little uneasy. It was a rundown and dirty place. We were only there to sleep and wake up to continue our CA Roadtrippers. I would pick a chain hotel next time, because my family did not feel comfortable at all.
The landscaping was pretty and well maintained. Description of room was not accurate. No coffee maker, no iron...but then we could have asked. Furnished in what I would call early Goodwill. Bathroom looked like it had recently been upgraded. The picture on this web page is NOT THE FIREPLACE INN that we stayed at.
Low price, fireplace in the room, lovely exterior. Bad smell, small rooms, outdated door key technology, other guests were...shady.
Nothing Brown stained sheets, sticky and dusty carpets, blood stains on the walls, dirty towels and water, and no air conditioning. We went elsewhere because of the dirtiness but they wouldn't give us a refund.
The hotel was a good deal for the price. Check-in and check-out were easy. Complimentary breakfast and we have complimentary internet access was fine. Our expectations were well met
Hotel was clean, comfortable, good location.
The beds were very hard.
the pool was great for the kids + having the two rooms was good too.
the swimming pool was dirty and the room was very cold. The heater used was loud with no thermostat so had to keep getting up in the night to turn on/off
Ocean view from the room. Good location. Next time I'll remember my swimming trunks. Nice indoor pool & spa. The complimentary breakfast had many items to choose from.
NNice and clean Sound roofing is poor
15% discount due to drinking party outside of our room at 11pm pool & jacuzzi with windows to breakfast area checked out after one night - not at all what we expected
Ok - We were not looking for a great accommodation but we would be happy with what was advertised. We arrived and the Breakfast was no longer included. They did not offer it at all.. the room as "open" to ensure that it was aired out. While the room was clean and updated and the beds were clean and comfortable the welcome left something to g=be desired.
We did not like the hotel.Smell bad and condition it was not good
I enjoyed swimming in the heated pool. Breakfast was good. I needed to use my computer for business and the wireless system was down a lot
The housekeepers added extras that I appreciated. Excellent location They charged more than their quoted price - $119 vs $99
Situation It was definitely too noisy. Too close to a heavy traffic road.
Good location. Windows and walls thin, you can hear everything outside and in the rooms next to you.
Clean and well maintained Breakfast food choices could be improved
The Travelodge was charging $89.99 per night for the room I stayed in. You charged me $110 which I thought was the best price available.
close proximity to everything noisy! night traffic was terrible. they added a safe warranty cost and tourism cost to the price. We did not use the safe.
It was noisy
It was very clean and comfort. If they have any discounts for visitors for college students.
It was close to an event in which Mary wanted to participate. Everything worked. It was your quintessential no frills businesslike chain motel. It was cramped and poorly accessible.
management friendly and helpful. Had problem with new key system. Door would not stay shut and locked from outside, only when inside. Reported to management, but was not fixed in the two day we were there.
The breakfast was welcoming and substantial. Also the staff at desk in the morning was cheerful and helpful. Room had everything and was clean. Bed was very comfortable. Definately a good value for money hotel to use as a base to explore Monterey and surrounding area. Was on busy road but we were aware of this.
We had a wonderful time! Very close to the beach and Monterey! Pacific grove is such a beautiful area They charged me a different rate for the second night. When I booked on booking.com it get me a flat rate
Clean room. Breakfast as described and plentiful. Good location. Pool and hot tub were not very clean
Location, convenience, privacy in cottage everything was good
good location. The rooms were small , smelled like cigerette smoke in a non-smoking room(they would not give us another room) -my girlfiend is allergic ! not good. The view outside our window was a bunch of construction supplies thrown behing our building. The shower never got hot. I was trying to do something special for my soon to be wife. She was mad/unhappy our entire trip. -unsatisfactory!!!
There was little positive regarding the stay other than the fact that it was short A disappointing experience. Our worst choice during a three week vacation in USA. They moved us just after check in following an issue with wifi to a smaller room with no refund. We continued to raise our issues with reception but were told that decisions were above the receptionist's pay grade. Poor value for money.
Great place. Awesome rooms.
The inn was a very nice motel that had better than expected decor and a very fair room rate. The location is in a quite residential neighborhood just a block from the ocean and a couple of blocks to the lovely downtown Pacific Grove
Well worth the money, and what a fabulous rate they have for bring practically beachfront! Very accommodating and helpful. Great breakfast too!! That we only stayed for one night! Can't wait to go back and stay longer.
Great, friendly staff. Very accommodating. Room was much nicer than expected. Great location.
It was so cozy and felt homey. I did not want to leave. Very clean and just overall an awesome stay That i did not stay longer
Hotel facilities are excellent and we had a pleasant reasonable-sized room. The location is also quite good - only a short drive to Fisherman's Wharf and the rest of the very attractive town of Monterey.
from the outside, it looks like a motel. But the rooms are very good quality "Hotel style".
Private parking was really convenient The hot tub closes too early, Usually couples like to use it after dinner to relax and unwind
Clean, cheap and efficient None. Was v. Happy for the price
Very friendly and helpful staff. Short walk to the downtown area. Right across from a beautiful pond. the attached restaurant was great. we stayed on the top floor and the outside hallway was just bare wood. looked terrible but could not tell if it was under construction as it didn't look like anyone was working on it.
The Room was clean and the heater worked well... It was a cold night for Monterery... 11/2010
convenience to wharf, highway 1, room cleanliness location is on the corner of two busy streets....noisy area