Penfield hotels

Penfield hotels

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Low Season August
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  Average price (weeknight): $135
  Average price (weekend night): $173

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Best Penfield hotels

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Dartmouth House - Rochester - Building
1
9.5 Excellent (111 reviews)
Overview Reviews
With a stay at Dartmouth House in Rochester, you'll be within a 5-minute drive of Genesee River's High Falls and Strong. Featured amenities include complimentary wired Internet access and express check-in. Free self parking is available onsite.
10.0 Excellent
Pros: Beautiful and quaint Bed and Breakfast - great room, very large, clean and nice amenities.
10.0 Excellent
Pros: Staff were very friendly and helpful. Location is great and could reach to many museums in walking distance. The property is quiet and private and is suitable for travelers who prefer a pleasant and homely place to stay.
Cons: None
10.0 Excellent
Pros: The location is central to some wonderful shops and restaurants but feels like a true neighborhood street - lively old Jones and big shady trees. Room beautifully appointed with great attention to detail. Lovely baths and very comfortable bed. Every staff person helpful, friendly. The breakfast was delicious- really something special and introduced us to the French pastry Canelé - no simple pastry to make and truly a treat. We’ll be back!
5.8 Okay
Pros: Friendly and courteous staff
Cons: Good forbidden if you are on middle floor any movement or walking of people above you echo so loudly in your room you can't sleep squeaky floors above us was the biggest problem second problem is in many rooms they have this gigantic tubs in bathrooms that not only cover the whole bath but making it so difficult to get in or out since they have a ledge in front of it so if you decide to stay there ask for a room without tub Belleview me you be happy
8.8 Excellent
Pros: This is a nice place and the breakfast was fantastic. The room was very spacious and bed was comfortable. The people working there are friendly and helpful. Location was within walking distance to where we needed to go, as well as places to eat. Neighborhood is nice, and they seem to be renovating the big older homes which is nice to see. Love the architecture of many of the homes in the area.
Cons: House needs some TLC. It's a beautiful old home, and while they have done some renovations, some areas still need a little work (or rework) by professionals.
10.0 Excellent
Pros: Dartmouth House fit right into the neighborhood, great location.
10.0 Excellent
Pros: EVERYTHING ! Came here for my brothers wedding this weekend.The staff was great the atmosphere was beyond amazing the breakfast was really good.Very accommodating Thank You Milena for making me and my boyfriend feel comfortable and welcomed.Also for the great tips visiting the area. 10 stars for you !! YOUR AHHMAZZING !!!
Cons: Nothing ! Everything was perfect!
9.3 Excellent
Pros: Fancy breakfast!
9.5 Excellent
Pros: The Dartmouth House location is perfect for a visit to Rochester, just minutes off of I-490 in a quiet neighborhood but with easy access to restaurants and shops on Monroe Avenue and a quick drive or Uber to downtown. The staff was super friendly and helpful, and breakfast was amazing. Highly recommended.
Overview Reviews
With a stay at A B&B at the Edward Harris House Inn in Rochester (East Avenue), you'll be within a 5-minute drive of Genesee River's High Falls and Main Street Armory. Featured amenities include wired Internet access (surcharge), luggage storage, and a library. Free self parking is available onsite.
10.0 Excellent
Pros: Bed and pillows super comfortable. Clean and beautiful rooms. Loved it.
8.8 Excellent
Cons: A/C unit was loud in room and convenient beverages that were supposed to be available were not.
9.3 Excellent
Pros: We had the suite for three, which was very comfortable and roomy. The interior design is quite kitschy, but some of us loved it ;-) The location was perfect, quiet and close to many restaurants.
9.5 Excellent
Pros: Wonderful breakfast, simply lovely hosts. Very welcoming and excellent accomodations.
10.0 Excellent
Pros: Quaint. Beautifully decorated. Great attention to detail. It felt like a home.
Cons: Absolutely nothing. Loved it all.
10.0 Excellent
Pros: Interesting building, good breakfast
10.0 Excellent
Pros: The breakfast was fantastic! The staff were some of the friendliest people I've ever met. It was beautiful and peaceful there. I have never slept that well away from home! Can't wait to go back.
Cons: There wasn't anything I didn't enjoy.
10.0 Excellent
Pros: Great brakfast
Cons: Small/tiny bathroom
10.0 Excellent
Pros: Fantastic location. Great breakfast. Friendly folks.
10.0 Excellent
Pros: Wonderful staff and a cozy inviting room.
Cons: Nothing!
Hampton Inn Rochester Penfield, NY - Penfield - Building
3
9.4 Excellent (145 reviews)
Overview Reviews
With a stay at Hampton Inn by Hilton Rochester Penfield in Rochester, you'll be within a 10-minute drive of Main Street Armory and Rochester Auditorium Theater. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
9.5 Excellent
Pros: Lots of parking...
Cons: Kind of expensive
8.8 Excellent
Pros: Staff was very nice, room was excellent and decor was nice.
Cons: There was mold around the hot tub and the pool was pretty small
10.0 Excellent
Pros: Breakfast good with nice selections. Enjoyed workout room. Did not use pool this visit. Easy checkin. Overall very nice.
Cons: Our room on third floor {which opens to back parking lot} was a little noisy with door opening frequently until 1 am.
9.3 Excellent
Pros: There was variety for breakfast and the food area very clean. The rooms were cleaned and supplied with basic necessities while being away from home.
10.0 Excellent
Pros: The staff was very helpful and friendly. The room was very clean and comfortable.
9.5 Excellent
Pros: The room was a GREAT price, very nice, super clean. I think the bathroom was probably the nicest I have ever seen in a hotel. Staff was awesome. I went to the front desk to request an extra towel and they didn't have any so she said housekeeping would bring one up. The housekeeper delivered it before I even got back to the room! Super fast!! Breakfast was good as well. We would definitely stay again!!
Cons: The only thing I didn't like was that one of the beds had a couple dirty spots on the sheet. I didn't complain because it was 1am and I didn't want to bother but I am confident that they would have taken care of it if I had .
9.3 Excellent
Cons: THE FACT THAT THERE WERE NO REAL GLASSES IN THE ROOM. I HAD TO HAVE MY TITO.S MARTINI OUT OF A PAPER COFFEE CUP WHICH RUINED THE FLAVOR. Found a hair in the tub, in the sink and in the toilet.
10.0 Excellent
Pros: Friendly and attentive staff. Immaculate rooms. Comfortable beds and pillows. Decent and well stocked breakfast. 24 hour coffee and tea available. Nice facilities.
8.3 Excellent
Pros: location, the quality of the bed and the size of room
Cons: the botton fitted bed sheet came off over night , very odd , I assume its too small for the bed its fitted too ?, also the couch had a stain on it , and crumbs of food under the cushion , was not impressed
10.0 Excellent
Pros: Very comfortable bed. Great bathroom. Buffet was very good. Scrambled eggs were delicious. And muffins were very special. Hd
Cons: Nothing. Except that I had to leave
Overview Reviews
Located just 6 miles from downtown Rochester and 5 miles from the airport, you can recharge at the Hampton Inn and Suites Rochester/Henrietta, situated just off of the New York thruway (I-90). Whether you are interested in exploring Rochester's many attractions within the city or taking a short excursion over to the Fingerlake Region and winery tours, Hampton Inn and Suites Rochester/Henrietta is the perfect location for you. When you arrive, you will be welcomed by our helpful and friendly team members who will happily provide you with recommendations for favorite local restaurants or direct you to the many entertainment options nearby. With the Marketplace Mall less than half a mile away, you will also find numerous shopping opportunities available as well. Our comfortable, inviting two story lobby has multiple seating styles for your comfort. Hang out and watch a game or socialize with family members or business colleagues. Take advantage of our large fitness center equipped with Fitness by Precor or take a quick dip in the indoor swimming pool. Grab a snack from the Suite Shop and then head up to your spacious and modern guestroom. You can catch up with work or stay connected with business associates or family with our quality free high-speed internet access. You can even print documents and boarding passes right from your room to our secure business center printers. Here to relax? We've got you covered. Unwind with a large selection of cable HD channels with HBO on the 37-inch flat screen TV. When it's time to get some rest, nothing beats our clean and fresh Hampton bed for a comfortable night's sleep. Then wake up to fresh coffee made in our modern single cup brewers. Each guest room is also equipped with an alarm clock with MP3 player capability and mini-refrigerators to keep your beverages and snacks cool. Studio suites also have microwaves, a sitting area with sofa sleeper and a wet bar.
9.3 Excellent
Pros: Friendly staff, excellent complimentary breakfast, clean rooms. Great hotel.
10.0 Excellent
Pros: Everything
Cons: Nothing
9.3 Excellent
Pros: Clean spacious room, and the breakfast was good.
Cons: It was a little bit of a drive to downtown Rochester from there.
9.3 Excellent
Pros: The breakfast was delicious, various choices, including egg white frittata, potatoes and fresh pressed juice. Ebony was cheerful and helpful. The pool was clean and fresh towels supplied. Keycard used for entry into pool area.
Cons: The bed was comfortable for me , however my husband is over 6 feet tall and the king bed was too short, his feet were hanging off the end.
9.3 Excellent
Pros: The room was clean and the bed very comfortable. Spacious and quiet too.
Cons: The breakfast was ok but could have had more choices
9.3 Excellent
Cons: Beds were too soft
10.0 Excellent
Pros: AMAZING !!!
Cons: NOPE !!!
9.3 Excellent
Pros: Breakfast and location were great. 2 different flavors of waffles and fresh pressed juice and fruit.
Cons: I didnt like that booking com wouldnt honor prices cheaper online because the hotel was sold out. Literally every. other. site. Including the hotel website had it listed cheaper by $50!
9.5 Excellent
Pros: It was a quick comfortable stay. The check in at night was quick and friendly which was very much appreciated after a long day of college visits and a quick trip up to Niagara Falls. I also appreciated the friendliness of the breakfast attendant. She was quick with a warm welcome and offer of help if I needed.
Cons: The breakfast food I had was cold (I had the the French toast sticks) but not really a big deal!
10.0 Excellent
Pros: The room was super.
Cons: My Son, Stephen Holleran, who stayed there 2 nights, left an insulated lunch bag, 2 ice packs and 2 bags of M & M's in the refrigerator/freezer in the room. They had the bag, but not the ice packs or the M & M's. Not happy about that.
7.0 Good
Pros: Breakfast area large enough to handle booked hotel.
Cons: Room change was made after we prepaid for room. However we were able to have room size we needed. AC air filters were filled with dust. I cleaned them myself but did alert front desk and housekeeping cleaned up dust bunnies the next day.
6.3 Good
Pros: Comfortable bed.
Cons: The cost.
Overview Reviews
Located in the upscale small town of Pittsford, right on the Erie Canal Heritage Trail, The Del Monte Lodge Renaissance Rochester Hotel & Spa offers stylish comfort near celebrated attractions. Embrace luxury accommodation in beautifully appointed rooms and suites with flat-panel TVs, refined design elements and pillowtop beds. Delight your senses with delectable pasta, seafood, steaks and creative cocktails at Erie Grill, our distinctive on-site restaurant led by acclaimed chef John Freezee. Enjoy a coveted location near east Rochester within minutes of golf courses, the Finger Lakes district and Greater Rochester International Airport, accessible via a free shuttle. Host memorable meetings, weddings and social affairs in inspiring event space, enhanced by expert planners and custom catering. Punctuate a full day of business or exploration with a restorative massage, beauty or wellness treatment at our spa. Experience elevated hospitality at The Del Monte Lodge Renaissance Rochester Hotel & Spa.
9.5 Excellent
Pros: The room is clean, comfy bed, nice location,
Cons: The AC is so noisy in one room , and cannot be turned off.. the other room was fine
9.3 Excellent
Pros: Location, location, location!!
6.8 Good
Pros: Vicinity to Erie Canal. The room looks pretty.
Cons: The kingsize bed is smaller than usual. The sheets were too big for the bed and the pillows were not comfortable.
8.0 Excellent
Pros: The location
Cons: The price wasn't really worth it
9.5 Excellent
Cons: The barn door for a bathroom is nice design, but not very practical....
10.0 Excellent
Pros: Rebecca was excellent.
Cons: Loved it all.
8.0 Excellent
Pros: Location by the canal
Cons: Expensive for Rochester
9.0 Excellent
Pros: This hotel is exceptional. I really like how the rooms have been renovated
10.0 Excellent
Pros: We arrived late at night after our wedding and the front desk staff was amazing-which I hadn't anticipated as we did not host the wedding at the hotel. They arranged for chocolate covered strawberries in the room as well as a wonderful bottle of champagne. The room was outstanding, super comfortable beds and everything we needed was right there.
6.3 Good
Pros: Just wanted coffee in the morning- and it was not available.
Cons: The coffee station in the morning was awful!
9.3 Excellent
Pros: Nice location on a canal
Cons: Shower made a lot of noise (metal plate on the floor) - felt uneasy to take shower early morning or late evening.
10.0 Excellent
Pros: Everything! Location right on the Erie Canal with quick walk to restaurants and trails. The staff was fantastic-we are actually local and just wanted a night away from our kids and dogs to celebrate a milestone and the staff really took care of everything. When I mentioned we were celebrating and asked for wine glasses and they make put champagne and strawberries in the room for us. Really wonderful hotel.
Overview Reviews
Holiday Inn Express Hotel & Suites in Webster, NY offers a convenient location off Route 104, 2 miles from Xerox. Our newly renovated hotel in Webster, NY offers an ideal location, just 12 miles from downtown Rochester and close to Rochester International Airport (ROC). Families will enjoy a stay at our hotel in Webster, NY because it provides quick access to area attractions such as the Sea Breeze Amusement Park, Strong National Museum of Play and Memorial Art Gallery. Close to Finger Lakes Wine Country and Lake Ontario. North Ponds Park, is located behind our Webster hotel, offers walking trails with fitness stations. There are also several shopping spots nearby including Eastview Mall, Marketplace Mall and the Webster Towne Center with many specialty shops, situated just a mile from our hotel in Webster. Our Webster, NY hotel offers a great location near area businesses including Wegmans, ITT, Valeo, GE, Optical Gaging, Ashly Audio, Baldwin Richardson Foods, Ginna Nuclear Power plant. In addition, both Xerox and Paychex are just a few miles from our hotel near Rochester. Business travelers will be pleased with our Webster hotel's facilities, including three large meeting rooms, catering and a business center. During your stay at our hotel near Rochester, NY, take advantage of amenities that include a indoor pool, relaxing whirlpool spa, state-of-the-art fitness center, 24-hour convenience store and the Express Start hot breakfast bar.
10.0 Excellent
Pros: Clean spacious room
Cons: Perfect
10.0 Excellent
Pros: cleanliness
Cons: no
8.8 Excellent
Pros: The room was clean and nice
Cons: The mattress was too hard for my liking and the free breakfast was very mediocre. The food was very bland.
8.0 Excellent
Pros: Very clean and the room was beautiful and very large.
Cons: The toilet was clogged when we arrived, and even though we were not the ones that clogged it, we had to ask for a plunger to unclog it. Not the best feeling. If the toilet had been cleaned properly, it would have been immediately noticed.
10.0 Excellent
Pros: Good amount of space so there were enough tables for everyone. Layout for the food was obviously thought ahead in stead of being squeezed into some formerly unused space. Staff working on the breakfast were especially helpful and friendly.
10.0 Excellent
Pros: We at first were upset to have to pay this much, but we were unable to find a good hotel. So we chose this one. The setting is very relaxing, not right on the oa. Wonderful environment, restful room with sun blocking shades. Bathroom spotless and nicely decorated in modern style. Pool was warm and filled with kids but they were having a great time! I think I slept like I had not slept in months. Worth it, yes now it was! Thanks!
Cons: Stones around the pool were wet and extremely slippery. A bit of a danger to me.
10.0 Excellent
Pros: Nice location
Cons: V good
10.0 Excellent
Pros: Holiday inn Express is modern, clean and in a good location. We also appreciated the internet access and complimentary breakfast.
Cons: no
10.0 Excellent
Pros: The property was very clean, and in a great location. Staff was very friendly and welcoming. Beds were very comfortable. The room was very spacious. The breakfast had a good selection and everything was fresh and hot every morning.
Cons: Everything was excellent!
9.3 Excellent
Pros: Very comfortable bed.and room, breakfast was very good,
Cons: Smoking area was right at the door. This hotel looks like putting a lot of effort to make the hotel comfortable for guests, however, they just do a big mistake to provide cigarette butts right at the door where guests with family, children walk in and out and getting smoking at times, very concerned and uncomfortable. Please take this into consideration. Thanks
6.3 Good
Pros: Great location and clean hotel.
Cons: the staff seemed to do bare minimum, especially in the morning at the breakfast buffet. There was no coffee and very little food out, couldn't find any staff to fix it.
10.0 Excellent
Pros: Very clean and comfortable. Nice location.
Overview Reviews
Travel with confidence when you check in to the Fairfield Inn & Suites Rochester West/Greece near Greater Rochester Airport (ROC). Enjoy our outstanding services that will make all of your travels easy and comfortable - at an exceptional value. You'll be welcomed with thoughtfully designed amenities including guest rooms and suites that allow you to work and relax in style. Free Wi-Fi is available throughout the Greece, NY hotel. Stay fit in our state-of-the-art 24 hour fitness center with cardiac equipment and free weights, relax in our back courtyard with fire pit, or take a dip in our indoor pool and hot tub. You'll find it easy to settle in to our lobby, with spaces to gather, relax and work. We even have a Meeting Room available for small gatherings and presentations. Jump-start your day with our complimentary breakfast, with hot choices including scrambled eggs, sausage and oatmeal, plus favorites such as fresh fruit and yogurt. At the Fairfield Inn and Suites Rochester West you're our #1 priority.
10.0 Excellent
Pros: The breakfast was excellent and Melissa was a fantastic employee who went above and beyond to make our stay memorable! Loved the location, walking distance to several nice restaurants and close to freeway entrance.
8.0 Excellent
Pros: The bed was great. Couldn’t feel my wife get up.
Cons: Some how an extra “do not disturb” was placed on our door after we left for the morning. Our room wasn’t turned down which kinda sucked. Not sure who or why another door hanger was placed on our door. We were told they would put a card on the room for incidentals but no one mentioned the amount. I was surprised to see 40$ taken from my account. It was replaced after the stay but they need to be more clear about that when taking a credit card from a customer.
9.5 Excellent
Pros: Good breakfast, comfortable pillows and bed, nice large room
Cons: Kids running in hall, unsupervised
10.0 Excellent
Pros: The room was huge and very comfortable. The staff was friendly and easy to work with, when we arrived in later in the evening. Large variety of breakfast foods.
4.0 Okay
Pros: The front desk staff and breakfast were good.
Cons: The cleaning staff never took the food or garbage out of our room. Fresh towels and made bed but left all the old food, soda and garbage.
8.8 Excellent
Pros: Nice and clean. Relaxing after a long drive. Comfortable.
Cons: The other guest were a little to noisie. A little hidden. GPS kept sending us in circles.
9.3 Excellent
Pros: Small , cozy and friendly ! Will be back for another wedding next spring !
8.0 Excellent
Pros: the location was great for what I was in Rochester for. the colors of carpet and the décor of hotel was good. the breakfast was great and the service was good, they made sure I had what I needed. nothing like good customer service.
Cons: just some arrangement of the room, but it was due to design of the room. so it was okay.
8.8 Excellent
Pros: Omelet was good, not enough food for number of people eating.
Cons: Pillows way to soft. Need more organized breakfast area.
9.5 Excellent
Pros: Good breakfast, great service
9.5 Excellent
Pros: But everything else was super good. The staff was very nice and very helpful. The parking was very handy (close to our room).
Cons: Pool area was to small and so very HOT in there.
9.5 Excellent
Pros: Rooms were clean, and the breakfast was phenomenal
Cons: Way too much chlorine in the hot tub which made our eyes red
Hampton Inn Rochester-Webster - Webster - Building
8
8.9 Excellent (477 reviews)
Overview Reviews
The Hampton Inn Rochester/Webster is the perfect location for your business or pleasure needs. Our property is conveniently located off the scenic Route 104 with direct local access to Niagara Falls (about 1 hour away). We are minutes from Lake Ontario and many of the area's large businesses such as Xerox, Paychex, Kodak, Constellation Energy and Harris Corporation. If you are here for pleasure, we are also conveniently located near many of the exciting local attractions such as the Strong National Museum of Play, George Eastman House and Memorial Art Gallery. If shopping is your interest, we are minutes from the Webster Towne Center and about a 15 minute drive from the best shopping in Rochester at Eastview Mall in Victor. Coming to town for a sporting event at the Webster Ice Arena or Webster Aquatics Center? If so, you have found your hotel. We are less than two miles from the Webster Aquatics Center and within walking distance to the Webster Ice Arena. What experience would be complete without our Hampton amenities. We offer a complimentary On the House hot breakfast which is sure to envelop your senses and captivate your hunger. Also with our complimentary wired and wireless high-speed internet access, you will always stay connected with friends and family while away. And if you forget to bring your laptop, we have a complimentary 24 hour Business Center that has two computers connected to our wireless high-speed internet with printing capabilities. Each morning, be sure to take advantage of our state-of-the art fitness center and adjacent walking trails for a great workout. Take a dip and relax in the evenings in our oversized "L" shaped heated pool and whirlpool spa for a soothing end to a busy day.
10.0 Excellent
Pros: The cleanliness and staff
Cons: Nope
9.3 Excellent
Pros: Great staff
Cons: Loud refrigerator (interferes with sleep)
9.3 Excellent
Pros: The breakfast was hot and they had a great variety for everyone
Cons: Cleaner rooms. Our tub had several hairs in it.
5.5 Okay
Pros: Bed was good.
Cons: I requested handicapped room when I booked. On arrival I was told not available. Was given a 2nd floor room. Had to ask to at least be on ground floor. Was put in the room as far away from the handicap parking as possible. Was told to ask again next day. Asked 2nd day was told none available again. We were there during excessive heat warning & my husband couldn’t safely shower for 3 days due to no handicapped accessible shower! NOT HAPPY!
10.0 Excellent
Pros: Location, check in was smooth and quick.
Cons: No issues
9.5 Excellent
Pros: I love Hampton Inns, just wish i could always afford to stay there...
10.0 Excellent
Pros: Everything was clean and within close distance!
Cons: Everything was great!
8.8 Excellent
Pros: Location was perfect for us. Breakfast was great
Cons: Bathroom baseboards and corners were not very clean
8.0 Excellent
Pros: Location was very good for meeting our needs. Clean room and facilities. Able to handle all of our electrical chargers! Reasonable pricing.
6.8 Good
Pros: It was conveniently located.
Cons: I was honestly disappointed with our stay here. Traveling with kids, the breakfast and pool were both very important to us. The pool water was freezing, so we only used it once. The breakfast food was also disappointing. I was hoping for basic stuff like scrambled eggs, bacon and or sausage which they didn’t have but once in our 7 days. The kids wouldn’t really eat anything. It was also hard for my youngest to reach the sink since it was high up. I won’t be coming back to this hotel on my next visit.
10.0 Excellent
Pros: The room was clean. The bed was nice. The breakfast was very good. The hotel was in a good location for us.
Cons: We were in room 209. The vent up above the toilet would drip water on us. We told the lady at the desk. On Sat we were gone part of the day, when we came back to our room there was water all over the bathroom floor,we noticed were it came from.
10.0 Excellent
Pros: Very clean and comfortable.
Overview Reviews
The Strathallan Doubletree Hotel is situated in the heart of Rochester's cultural and historical districts offering the ability of our valued guest to experience everything our community has to offer. The hotel is situated in a neighborhood boasting mature trees, gardens, mansions, and museums. The hotel is minutes to most of Rochester's major international companies and corporations. The new property features oversized guestrooms with many offering balconies to take in our beautiful neighborhood. After a good nights sleep in your Sweet Dreams Bed, you are ready to take on the day, whether work or play. The Strathallan Doubletree offers many of the amenities one would come to expect from our Doubletree family including: - A beautiful indoor pool - A state of the art fitness center - A 24 hour well stocked Market - Patios and Terraces surrounding the hotel The restaurant offers a fun twist to American cuisine. The environment is both crisp and open, with views of Strathallan park and the historic homes that line its street. Enjoy a steak while conducting business or a tapas on the patio with friends. While conducting business in the area or in the hotels 2000 sq feet of flexible state of the art meeting space, be sure to make time during your day to walk to the Memorial art museum, Rochester Science Museum or the George Eastman House to break up your day or wind down at the end of the meeting. Whether your here to close a deal, start a new business relationship, or enjoy a nice social weekend, the Strahallan Doubletree hotel will surely fit the bill.
5.0 Okay
Pros: Lobby/restaurant was attractive, parking was free
Cons: Where to begin... reserved a suite with 2 queen beds and a sofa bed, since we are 2 adults, 2 teens and 2 7 year olds. They gave us a suite with ONE queen bed and a sofa bed. Called down to let them know of the error. The employee said he'd have to call back once he found another room. 45 minutes later, no call. My husband went down and talked to the manager who offered $50 off a night for the inconvenience and assured us that the sofa bed would be made up while we were at dinner. Husband agreed (???). On our way to dinner, I stopped again at the front desk and asked about cots. She was going to charge us at first (Um, no) and then agreed to no charge. We returned back from dinner a little after 10 pm. Sofabed not made up. Called down and said someone would be right up. Called again at 10:30 and same response. Very nice manager came up but just assessed the situation. Called AGAIN at 10:45. Finally got sheets at 11. Air conditioning was spotty at best. Balcony door was so off the track that it took two of us to open it each time. Upon check out, we were asked about our stay. The employee offered us breakfast but it had just ended and he didn't have the authority to offer any other discounts. Just checked my statement- they didn't take the $50 off either.
10.0 Excellent
Pros: I love the location, close to quaint restaurants and shops. Amazing restaurant located in the hotel. And what a beautiful job on the landscape and curb appeal.
Cons: Was a little hectic trying to check in due to a wedding. The entrance way/ driveway is a little small trying to accommodate the hotel guest and the wedding party made it difficult to pull in, unload luggage, and get to the front desk.
9.3 Excellent
Pros: Cost us over $500 for two nights. That's a lot, especially when booking on line. I can't imagine what their walk-in price must be.
Cons: The price.
7.5 Good
Pros: Hotel location is beautiful, the beds were very comfortable. We checked in late, and the front desk was kind and provided us with earplugs to help mitigate the lack of sound-proofing in our room.
Cons: Staff were not forthcoming on parking situation -- it's free, no need for valet! Also there was a young wedding party staying at the hotel happening and we had a room above the bar--the room was not soundproof. Not the fault of the hotel but as we headed upstairs a young woman had passed out and nearly fell on us coming out of the elevator. The smell in the elevator was...unpleasant!
10.0 Excellent
Pros: Beautiful hotel! Clean, spacious rooms. Great area!
10.0 Excellent
Pros: Got an upgrade to a suite - great space. Comfortable- elegant. Spacious. Staff very attentive and professional.
10.0 Excellent
Pros: The staff is friendly and helpful and the breakfasts were just the best! Lovely rooms and outdoor bar area. Such a nice place to stay
Cons: No
7.0 Good
Pros: Location
Cons: Staff was notcommunicative. There were multiple holds on my credit card for the room, despite it was paid for in full. Hotels should not be able to do this without bringing it to your attention first. Now I have to deal with numerous overdraft fees.
8.3 Excellent
Pros: location roof top restaurant
Cons: staff at reception when calling to confirm was not qualified. had no clue. got transferred to front desk which did not answer and did not apologize for not finding reservation ... twice !
9.5 Excellent
Pros: We wanted a nicer hotel with a pool for my 9 year old daughters birthday. Mission accomplished...great hotel
Cons: Starbucks wasn't open early in hotel
10.0 Excellent
Pros: It’s a very nice and welcoming property with gorgeous bars. I also love the art in the lobby.
Cons: N/a.
10.0 Excellent
Pros: Very nice property.
Overview Reviews
Settle in and enjoy a relaxing stay at Fairfield Inn and Suites Rochester East. Our modern hotel is in a premier location close to Seabreeze Amusement Park and a short drive from R.E. Ginna Nuclear Power Plant in Ontario, New York. Dive into the surrounding area, then unwind in our stylish rooms. We offer complimentary Wi-Fi, plush bedding and ergonomic workstations to cover all your travel needs. Kick back and catch up on your favorite shows with our TV streaming app service. Jump-start your mornings by filling up on healthy and hearty options at our free breakfast buffet. Make a pit stop at The Corner Market for on-the-go snacks and beverages. Our active travelers can continue living a healthy lifestyle by swimming laps in our indoor pool. Get your total-body workout at our 24-hour fitness center. At Fairfield Inn and Suites Rochester East, you’re our #1 priority. Ask about The Fairfield 100% Guarantee™, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
10.0 Excellent
Pros: The lady that helped with the check-in was VERY helpful and kind.
10.0 Excellent
Pros: Convenience and location
10.0 Excellent
Pros: The cleanliness and comfort
10.0 Excellent
Pros: The bed was so comfortable and the breakfast was very nice
Cons: Bathroom was tight
10.0 Excellent
Pros: Loved everything! Cleanliness was top notch. Breakfast offered a wide assortment of nutritional food. Every time I passed a hotel manager or employee l was greeted with a friendly smile or questions like, “are you enjoying your stay?”, “Can I get you anything?”, “would you like a freshly baked cookie?”. Yes please! My bed was so comfortable! 4 pillows are pure luxury...and the white as snow linens made me feel confident that I was sleeping in a clean bed. Hotel ambiance was cheerful. Thanks for a great visit.
Cons: The outdoor hotel spotlights that illuminate the front facade, lit up my room at night. I thought blackout drapes were probably used in the room, but there weren’t any. Those would be a nice feature.
10.0 Excellent
Pros: I love the rooms. Very clean and comfortable.
Cons: I felt pressured by cleaning staff to leave before it was even 10am.
9.0 Excellent
Pros: room was very clean beds very comfortable and a great walk in shower
Cons: the only negative was the hot food for breakfast was not replenished fast enough waited 20 minutes for an omlette ,never got one the attendant was no where around ,was able to get a small portion of scambled eggs that were left at 7:30am
7.5 Good
Pros: My son got a milk and it was chunky ... he poured it on his cereal and then noticed it....
Cons: The bathroom was tiny. I asked for a extra bed and it never arrived. Maybe check towels at pool more often. Went in and there were none there.
10.0 Excellent
Pros: Breakfast had a good variety. There are lots of nice large tables for eating and news of the day was on the TV. Trays were available to take breakfast back to the room. I left my hair gel behind after I checked out and called the hotel the next day and they found it for me. Typically, I am told at other hotels that they found nothing. I truly appreciated that it was returned to me. Everyone on the staff was friendly and helpful. Thank you for making our stay comfortable.
Cons: Watching television was cumbersome. It did not have a guide like Spectrum does. Changing and finding channels was very frustrating.
10.0 Excellent
Pros: Clean and comfortable
8.8 Excellent
Pros: I liked the staff, very nice and. helpful. Breakfast French toast was great--variety was excellent. Fruit was so good. We would stay here again.
Cons: I wasn't happy to see staff wear gloves to handle food, then check people out, then go back to handling food without changing gloves. Coffee wasn't always refreshed on time--looked like no one was keeping an eye on it.
10.0 Excellent
Pros: Staff was great, very clean, close to alot
Cons: Nothing
Overview Reviews
Discover a second home on the road at Home2 Suites by Hilton Rochester Henrietta, NY. Set just off I-90, near the Rochester Institute of Technology, this all-suite Rochester, NY, hotel offers easy access to leisure, dining and shopping options. Golfers will appreciate our close proximity to numerous major golf courses, and nearby attractions including the National Susan B. Anthony Museum & House and the National Museum of Play at The Strong can all be easily reached from our welcoming hotel in Henrietta, NY. Start each day at this extended stay hotel in Henrietta, NY, with a variety of hot and cold favorites at the complimentary Inspired Table breakfast buffet. Create your own space in a flexible studio or one-bedroom suite, and enjoy modern amenities including free WiFi, an iHome alarm clock radio and a full kitchen with a dishwasher, microwave, refrigerator, crockery and silverware. Don't leave the dog at home while you vacation - your pet is more than welcome at Home2. Hold a conference or social event at this Henrietta, NY, hotel in the 600 sq.ft. meeting room and stay connected with a variety of useful services and amenities in the 24-hour business center. Refresh in the heated indoor swimming pool or multitask at Spin2Cycle, our combined laundry and fitness facility, where you can wash clothes while you exercise. At the end of the day, meet with friends old and new on the outdoor patio and enjoy a drink by the welcoming fire pit.
9.5 Excellent
Pros: The bed was extremely comfortable and the best pillows ever
Cons: How cold the pool was, pool room was hot but water was cold. Should definitely be the other way around
9.5 Excellent
Pros: The facility was wonderful. Very spacious, clean, and comfortable.
Cons: There was a $10 separate charge on my debit card that was not mentioned and therefore not authorized. When I noticed it and asked, I was told it was for incidentals. It dropped off after checkout, but I was not thrilled to have an additional hold no one mentioned. I've never had this issue when using booking.com before. I've always know exactly what is going on my card.
10.0 Excellent
Pros: The room was clean and well maintained. The bed was comfortable. Enjoyed the large refridgerator.
Cons: Didn't have bedding for the couch bed which we needed and it took talking to three people to resolve it.
1.0 Poor
Pros: nothing
Cons: Arrived & our room wasn't ready, it was 6:30pm, they gave us a handicap one. It was dirty & disgusting. One bed was full of black hair, I got new sheets & made it myself. Both my husband and I had bed bugs, our legs are full of sores. Saw doc today.
10.0 Excellent
Cons: Everything was great!
10.0 Excellent
Pros: Hotel was very clean, staff excellent and hotel very comfortable and quiet.
Cons: Nothing.
10.0 Excellent
Pros: The hotel was very clean, bright and fairly new accommodations. The front desk staff very helpful and friendly. Breakfast was amazing. nice to eat outside on the patio. Close to shopping and restaurants.
Cons: The hotel was perfect
9.3 Excellent
Pros: The room was fantastic! The bed was so nice. We couldn't believe all that you're supplied with. You save so much money being able to eat your own food. They supply you with every dish and utensil you could think of. Also, that was hands down the cleanest hotel room I've ever stayed in. It was immaculate. Great toiletries offered. The staff was great. We had a wonderful stay. We will be looking for Home2 Suites every place we go now.
Cons: We did not like their breakfast offered. It was free, so you can't really complain much. But there wasn't much offered. No eggs or meat. Just really stale tasting waffles and fruit. The wifi was down our first day there, but I understand that things sometime happen that are out of our control. Also, a child got sick in the pool, so that was closed for cleaning. Again, out of their control, but it was handled well.
7.5 Good
Pros: Location, nice pool. A lot of amenities in the room. Staff was friendly. Room was clean
Cons: The bathroom door/handle was awful! Pillows were flat after a couple hours. Breakfast bar wasnt very interesting. Oranges were moldy.
4.5 Okay
Cons: Hair was all over our pillow, bed, blankets, and sheets. Asked to move rooms and it was the exact same thing. Worst cleaning staff I've ever encountered
10.0 Excellent
Pros: Clean rooms Fresh coffee Friendly staff
Cons: Wish they did not sweep lobby area while you are eating
10.0 Excellent
Pros: Everything about the Hotel exceeded our expectations. We've stayed there the last 2 weekends for a staycation!! Absolutely love everything!! Very friendly staff!!!!! Rooms clean!
Cons: Can't think of one thing we didn't like!! Loved every part of our stay!
Overview Reviews
Set in Rochester’s newly developed College Town complex, Hilton Garden Inn Rochester/ University and Medical Center is just a short walk from the University of Rochester, Highland Park and Mount Hope Cemetery. Numerous medical centers, businesses, shops, restaurants and recreation options can be reached easily from our welcoming hotel in Rochester, NY. Explore Rochester’s historic southeast neighborhood and visit popular attractions including the National Museum of Play - a fascinating, collections-based museum devoted solely to play. Work on your handicap at Genesee Valley Golf Course or catch a baseball game at Frontier Field. Take advantage of useful services like faxing and printing in the complimentary 24-hour business center. Plan a conference or celebration at this hotel in Rochester, NY, with 3,932 sq. ft. of meeting space, including a grand ballroom. Whether it’s for a training seminar, convention or wedding reception, our dedicated team and creative catering services will guarantee a successful event. Feel at home in a spacious guest room or suite, equipped with a microwave and mini-refrigerator, plush, comfortable bedding, a 42-inch HDTV and complimentary WiFi. Start your day right with American Classics for breakfast. Maintain your exercise regimen during your stay at this Rochester, NY hotel. Swim in the heated indoor pool or work out in the complimentary 24-hour fitness center. Buy snacks and travel essentials in the 24-hour Pavilion Pantry®. After a busy day, unwind with a cocktail or a glass of wine, and savor a wonderful Italian experience for lunch and dinner in the welcoming restaurant, Grappa. Evening Room Service is also available for your convenience.
9.5 Excellent
Pros: Everyone was very friendly, easy check in and check out. Lots of things to do within walking distance. Very clean and the kids loved that the pool was open late!
Cons: Pillows were amazing, but beds weren't super comfortable
9.5 Excellent
Pros: Very clean, modern, great location and the staff is absolutely the best!
10.0 Excellent
Pros: Restaurant and pool on premises great for small children.
Cons: No reasonably priced breakfast buffet for kids.
9.3 Excellent
Pros: Our room did not include the breakfast (disappointing considering the room rate) so we chose Starbucks instead.
Cons: I really liked everything about it.
10.0 Excellent
Pros: Very clean, great pool, amazing staff, the best beds!
Cons: The waffle mix takes forever to come out.
10.0 Excellent
Pros: The pool and fitness room.
7.5 Good
Pros: Location
Cons: Some what expensive
10.0 Excellent
Pros: Proximity to scheduled activities.
Cons: No.
8.3 Excellent
Pros: The surroundings gave us security to walk around for dining without having to take an Uber.
Cons: The breakfast was nice but too costly $13.00 per person. We thought it was free as stated on the website.
9.3 Excellent
Cons: Soundproofing in rooms. We could hear our neighbor at night. Otherwise, it was a great stay!
7.0 Good
Pros: It was a nice clean hotel near my destination that had the amenities that I was looking for.
Cons: I feel it was a little overpriced. The breakfast was not very good, and was extreamly expensive considering the options and quality.
7.5 Good
Pros: Location . Free shuttle to airport and hospital
Cons: The price. Hotel over charges
Best Western Palmyra Inn & Suites - Palmyra - Building
13
8.9 Excellent (153 reviews)
Overview Reviews
The Best Western Palmyra Inn & Suites is located close to the Hill Cumorah and the LDS Church history sites. We offer a variety of room types such as king suites, double queen rooms, whirlpool suites and two bedroom suites. Every morning of your stay you can enjoy a complimentary full hot breakfast with a variety of options which include hot eggs, yogurt parfaits, make your own waffles, muffins, oatmeal and more. We offer a 24-hour fitness center and an oversized hot tub for relaxation. Wi-Fi is included throughout the property. There is a large field behind the property to exercise in, play sports and work some energy out of your system. Don’t worry if you don’t have exercise equipment, we have a variety of sports equipment and games that can be loaned out from our guest services at the front desk. Our hotel is close to Fingers Lake Community College for concerts, a variety of lakes, the Erie Canal, Seabreeze Amusement Park and Darien Lake Amusement Park to name a few. We welcome families, business and leisure travelers, small and large groups.
10.0 Excellent
Pros: Comfortable bed, good breakfast. Staff were very nice to recommend places to eat
7.5 Good
Pros: The room was big and airy.
Cons: The bed was not made and the dirty towels we're not picked up and replaced with clean ones.
10.0 Excellent
Pros: Breakfast was good and the room was clean and nice sized
9.5 Excellent
Pros: The separate rooms were nice.
Cons: The price was a bit high but everything was very nice
9.5 Excellent
Pros: loved the service, the food and atmosphere!
Cons: The walls were so thin that I could hear the alarm clock and talking, shower etc in the adjoining room. It was not a problem, just a distraction.
10.0 Excellent
Pros: I loved the King Suite Room. The hotel was very quiet even though a busload of kids were staying there. The bed was very comfortable.
Cons: I have no complaints.
7.0 Good
Cons: The price for one room was too high. The final I’ll was $160.00 which was a lot of money for one night stay. The bathroom counter space was very small. There was a buzzing from an electronic from somewhere throughout the night in my room.
10.0 Excellent
Pros: The location was very convenient for my purposes.
8.0 Excellent
Pros: Good location - room nice- comfy bed
Cons: None
9.5 Excellent
Pros: The breakfast was nice and I did like the location. It wasn't especially close to where I would have liked it but there is nothing anyone can do about that. I could have stayed closer but not in as nice of a place. I would stay there again.
Cons: While I understand rules, sometimes I think a rule can be broken. This is especially in regards to attending a funeral and bad weather. I booked our stay for 2 nights. Mid day the day of our second night we realized the weather may deter us from returning home the following day so we chose to check out. We were told we would have to pay for that night because it was after check out time. I told her why we were there and why we were leaving but we still had to pay the second night. I didn't make a stink because the desk clerk was just following the rules and doing her job. I let it be and we made it home safely. With all that said, I would stay at your place again but I would not book 2 nights in a row for a situation like that.
7.5 Good
Cons: Could not control the temperture in the toom.It
10.0 Excellent
Pros: Loved the two televisions in the room. Bed was super duper comfy. Handy being able to buy snacks on site because town is a drive away. Free breakfast is basic but sufficient. Use the path out the back of the Inn to walk to the LDS chapel, temple and Smith farm.
Overview Reviews
Conveniently located near major Interstates 590, 490 and 390 and the NYS Thruway I-90. We are just a short drive from the Greater Rochester International Airport ROC as well as Nazareth, St. John Fisher, Rochester Institute of Technology and other universities in Rochester, NY. The hotel's excellent business location benefits travelers visiting Paychex, Eastman Kodak Co, Harris Corporation, Paetec, Veramark, Concentrix, and other area businesses. Hotel amenities include free access to the 24-hour Business Center and free fiber optic high-speed, wired and wireless Internet access throughout the hotel. From seeing a game at Buffalo Bills Training Camp to a show at the Rochester Museum and Science Center's planetarium to the Strong Museum, you'll find a number of attractions in Rochester, NY. Our hotel's location east of downtown puts you between the Marketplace Mall and the Eastview Mall, two of the most popular shopping destinations in Rochester. 2017 TripAdvisor Certificate of Excellence winner 3 Tesla charging stations are now available at the hotel: Tesla Level 2 Destination Chargers up to 72Amp Tesla to J1772 Adapter Available which allows almost all electric vehicles to use the charger - Guest must complete Tesla Credit Card Authorization form. This allows them to use adapter and return within 24 Hours.
10.0 Excellent
Pros: very good.
6.0 Good
Pros: We enjoyed the availability of hot tea, etc in the evenings.
Cons: The guests in the room next to ours were very loud playing loud music until 130am. Our phone did not work so could not report it. The breakfast was so crowded we were unable to partake.
7.0 Good
Pros: The room was very nice and comfortable. The breakfast was good. There was a nice selection and different options.
Cons: The bathroom had been updated but not the tub. I noticed when taking a shower the floor of the tub was warped, it was not flat and it made you unstable. A few times I had to catch myself (and I am not old).
8.0 Excellent
Pros: Room was clean and well arranged.
Cons: Traffic at this location was heavy. On most days traffic blocked my ability to turn left, and I was only able to turn right when leaving the hotel. This was inconvenient as I usually wanted to turn left when leaving.
9.5 Excellent
Pros: Booked for husband and son. They both liked it.
Cons: A bit expensive, though.
7.0 Good
Pros: The staff were incredibly nice and helpful.
Cons: The bathroom was a little bit grimy and the water lost it's warmth within 8 minutes.
10.0 Excellent
Cons: The friendly staff and atmosphere, little touches like the market and reasonably priced food in the rooms.
10.0 Excellent
Pros: everything
8.3 Excellent
Cons: I booked the room online - and there was some confusion around the price which irked me. I thought I was getting it for a better price than I got it.
10.0 Excellent
Pros: The staff was very polite and courteous
Cons: The toilets were to low for HC person seeing that you only had one room that is HC for the entire hotel.
10.0 Excellent
Pros: In-house library, breakfast, spacious room and tasteful deco, close to many big and small stores by sidewalks! Shampoo and conditioner are in convenient tubes that are recyclable!
9.3 Excellent
Pros: Very good location and good breakfast. The room was small, but clean and comfortable.
Overview Reviews
Those who will be staying in Rochester and who would like to stay right along the Genesee River may want to consider Staybridge Suites Rochester University for their accommodations. The property allows for pets, and it features 88 rooms. Both English and Spanish are spoken at the property. The hotel is even accessible by boat for those who might be traveling on the Erie Canal on a boat, and there will be complimentary boat dockage with free electric access. The suites at the property provide the same type of features and amenities that guests might have at home. They have comfortable beds and furnishings. The kitchens are equipped with stoves, microwave ovens, toasters, full refrigerators, dishwashers, plates, silverware, glassware, dining tables, serving dishes, and pots and pans. The suites have flat-screen TVs, a work desk with a lamp, Internet (wired and wireless), and more. Guests of the property will find a business center, meeting spaces, dry cleaning pickup, laundry services, laundry facilities on site the guests can use, a fitness center with cardio machines, as well as free weights, an indoor heated pool, and evening reception. Staybridge Suites Rochester University has a stellar location that is right across the river from the University of Rochester. Other nearby locations include Genesee Valley Park, an ice rink, and much more. Some of the nearby restaurants include The Wok, Brooks Landing Diner, and Brue Coffee. D&L Grocery is right across the street for those who want to cook on their own.
7.0 Good
Pros: It has a great location and is very nicely equipped. Too bad we were not there long enough for the complementary dinner and cocktails.
Cons: As is common with extended stay hotels you could definitely smell the cooking odors; expected & acceptable. However, this hotel reeked of body odor throughout the common areas (lobby, elevator, halls). It even smelled in our room? Maybe a staff issue?
8.0 Excellent
Pros: It was a nice location, the breakfast for a "suites" hotel was absolutely fabulous. Hot breakfast in addition to an entire fresh fruit bar.
Cons: i paid a little extra for "River view room" and that was nice, but i would recommend to request 3rd or 4th floor to be above the trees. We luckily had a gap in the trees, but the room beside us would have been really disappointing
8.3 Excellent
Pros: High number of amenities. Friendly and accommodating staff.
Cons: A few scratches and dings in the room. It was also a bit tight. I Thought I was booking a two bed riverfront, only ended up as a one bed studio with a sofa bed. I was confused apparently (my fault). I wish the neighborhood felt a bit safer, but that can’t really be helped. Certainly not the fault of the hotel. Wish there wasn’t a constant stream of outside special events going on the whole weekend in the common/dining area where paying hotel guests might have wanted to be but were excluded.
9.3 Excellent
Pros: View was amazing. Lots of extra perks in the room and one of the best breakfasts I’ve ever had at a US hotel.
Cons: The pool was way too chlorinated.
4.3 Okay
Pros: Nothing
Cons: Room was small. Hotel refused to allow me to upgrade my reservation. Not worth the price
9.3 Excellent
Pros: The room was big and had a nice river view. Comfortable and very big bed. Nice breakfast and amazing dinners. The staff was very friendly and helpful. Location is nice if you wanna be close to U of R. You may need to have a car or call uber for downtown.
Cons: I dont have a specific complaint. It was nice.
5.8 Okay
Pros: The breakfast was good. The location was good. The staff was friendly. Free hot dogs and hamburger/cheeseburger was a nice surprise.
Cons: Toilet did not flush properly. I totally forgot to say something when checking out. Our room was next to opening for first floor eating area. We could hear the noise from below. There were mosquitos outside our door. The pull-out bed in the living was okay, but properly needs the mattress flipped or a new one.
10.0 Excellent
Pros: The staff was friendly. Shout out to the front desk staff- Ben and Austin! Everything was super clean and the breakfast buffet was the best I’ve had in a long time! I’ve never traveled with a dog- a 10 month old puppy no less and the staff was amazing with her. She had the best time and got treats. They even give you a door magnet so people know there’s a pet in your suite. The scene on the river was just beautiful and a great place to enjoy coffee in the morning. Totally impressed! I will be back!!!
Cons: There isn’t one bad thing to say, other than I wish I would’ve had a longer trip so I could’ve enjoyed it longer.
9.3 Excellent
Pros: Your facility was exceptionally clean. The complementary breakfast was "to die for!" Such a nice seating area by the water...looks just like the pictures. Although, her name escapes me, the young lady at the concierge's desk was a delight...very helpful and friendly; thank you young" brunette" lady!
Cons: My husband and I were astonished when we left one morning and didn't return until that same night to find our room had been left open...door was ajared! All of our personal belongings and valuables were completly exposed! The room had been cleaned, but left open! Fortunately, nothing was missing and head of housekeeping was very apologetic.
9.0 Excellent
Pros: No better location for visiting University of Rochester
Cons: No recycling. Suite layout doesn't separate bedroom from living room.
8.8 Excellent
Pros: Desk and kitchen staff was excellent. Everyone was very friendly and polite about the property.
Cons: The cleaning staff did not clean my room or bathroom as asked several times. I purchased cleaning supplies and cleaned it myself. I stayed for a week and although they provided new towels daily, I would have liked to receive a bed linen change at very least once.
6.8 Good
Pros: The room was excellent. No complaints about the hotel at all.
Cons: The expenses. The room was 166 but i was charged 220. Im confused why.
Overview Reviews
The Residence Inn® by Marriott Rochester, an ideal hotel in Rochester, NY provides just what you need to maintain your normal pace when planning an extended stay. You’ll appreciate a new, modern lobby designed with a variety of comfortable spaces, making it easy to hold impromptu meetings, connect with our free WiFi, and refuel with refreshments from The Market. Our Henrietta hotel’s spacious guest suites feature a sleeper sofa, an ergonomic desk and contemporary color schemes complement the suite’s separate spaces for eating, sleeping and working, along with a fully equipped kitchen. Start your day with our free hot breakfast featuring a greater variety of healthy and freshly made selections. Relax and recharge at our evening Mix with complimentary culinary delights, beer and wine. At Residence Inn® by Marriott Rochester Henrietta, we give you everything you need to maintain your balance and thrive.
10.0 Excellent
Pros: Met or exceeded every expectation. Staff was friendly, breakfast was great and the location was perfect for my needs.
Cons: Not a thing.
10.0 Excellent
Pros: This hotel exceeded my expectations; staff was great, room spacious, location very convenient! Fresh fruit & oatmeal are vegan breakfast options. I will definitely be coming back!
Cons: There was nothing I did not like; these are merely suggestions. I would add almond milk as an option for coffee/breakfast. And it is very easy and inexpensive to use a vegan waffle mix. Everyone who eats eggs will love it and vegans could enjoy as well!
10.0 Excellent
Pros: I liked the space!
Cons: Everything was great!
7.0 Good
Pros: Staff are friendly, and do try their best. The rooms are large and the elevators fast. Parking is ample and it is located conviently near other amenities. Excellent aromatic soaps/ provided paper towels/ dish soap for kitchen
Cons: The hotel pool was cold despite being advertised as heated. The breakfast options are limited, but what they have they continue to restock quickly. The sofa bed had stains on it that could have been better cleaned.
6.3 Good
Pros: Spacious Friendly staff
Cons: - Laundry machine broken - ran out of detergent - ran out of quarters at the office - not too clean overall, especially the tub - air conditioning is either too cold or too stuffy
10.0 Excellent
Pros: Everything, comfortable, beautiful, friendly staff, etc.
Cons: Nothing, everything was amazing!
7.0 Good
Pros: The front desk you g man was excellent. However in the morning, the woman who was at the breakfast buff was less than pleasant. I understand it was after a holiday but staff accordingly. Ran out of i2% milk, all stations were low on items and she was downright rude. You should really reconsider placing an unfriendly person like her in such a high touch area.
Cons: Sorry...see above
10.0 Excellent
Pros: Everything was great! The bed was super comfy, bathroom / shower clean and bright. Kitchen was awesome! Very nice hotel for the price. Book it.
4.3 Okay
Pros: Helpful front desk staff
Cons: Sent to occupied room Urine covered mattress Old food in fridge Horrible coffee and cold
10.0 Excellent
Pros: Clean, friendly and room was spacious
8.0 Excellent
Pros: 2 bedroom suite with kitchenette is convenient for family. Kitchenette is equipped with various basic plates bowls pans and utensils. Very helpful and friendly hotel front desk staff. Very hardworking and friendly lady named Celeste who prepares complimentary evening food and drinks and breakfast. These awesome staff bring the hotel to the next higher level. Also we enjoy the outdoor sitting with fireplace. The coin-operated laundry and dryer machines are new and clean.
Cons: The beds in both bedrooms are small. One looks like a double bed and Master bedroom has. Queen size bed instead of King.
7.0 Good
Pros: Very clean place. No sign of bed bugs. Great breakfast. Very nice rooms and most of the staff was very friendly.
Cons: Smoke alarm went off in hotel but not in one of our rooms that we rented so if they other adult didn't call we would not have know about the alarm going off. That could have been deadly if it were a true fire. King size bed was super hard. Booked rooms over a month ago and asked for them to be close together.... they were not even close to that. One on 3rd floor, one on 4th floor and total opposite sides of the building made it very hard with 6 small kids and only 2 adults.
Overview Reviews
Behind every great day is a great night at the Comfort Inn and Suites Farmington-Victor hotel in Farmington, NY. We are conveniently located right near activities and sites like the Constellation Brands Performing Arts Center, Finger Lakes Casino and Racetrack, Canandaigua Speedway and the Roseland Waterpark. Take advantage of our free hot breakfast, free WiFi and business center. Guest rooms feature flat-screen TVs, microwaves and hair dryers. Upper-tier suites have even more amenities, such as a hot tubs. We also offer membership to the Choice Privileges Program, which gives members the opportunity to earn valuable rewards points toward airline miles, gift cards and free hotel room nights.
10.0 Excellent
Pros: I loved the spacious room and cleanliness. The cookies were yummy.
Cons: The pool smelled dirty.
8.8 Excellent
Pros: Clean, good location, comfortable beds
10.0 Excellent
Pros: The breakfast was great!
Cons: They need a place to sit out side like a patio
8.0 Excellent
Pros: The breakfast was not just cereal.
Cons: No
9.3 Excellent
Pros: Pool and Hot Tub
Cons: Little pricey for overall
9.0 Excellent
Pros: Very quiet room.
Cons: Soft pillows.
8.0 Excellent
Pros: Location
10.0 Excellent
Pros: The front desk staff was super friendly and extremely helpful. The room was clean, breakfast was great,and there were many restaurants to choose from in town. We had a great time.
9.5 Excellent
Pros: The breakfast is great. I own race horses and the Comfort inn is right across from the race track. I am at the track by 5 am so this is the only place I stay.
Cons: nothing. Things are perfect for me
8.8 Excellent
Pros: The staff was friendly
Cons: It was 90 plus degrees and are air conditioning didn't work
10.0 Excellent
Pros: Everything from enter to exit!!!
Overview Reviews
Hampton Inn & Suites Rochester/Victor provides convenient access to New York's Finger Lakes region, a free hot breakfast buffet daily and small meeting and event space. Find our hotel, situated in a park-like setting, off New York State Thruway Exit 45 to 490 West Exit 29 or 490 East Exit 28. Just 15 minutes from downtown Rochester, our Victor, NY hotel is near The Erie Canal, Eastview Mall, colleges and offices. We offer 55 two-room suites and 68 guest rooms, all decorated in the Oak Mission Style. Expect complimentary WiFi access, 50 to 55-inch TVs, hair dryers, irons and ironing boards, coffeemakers and data ports. If you're traveling with family, ask about our cribs, rollaway beds and connecting rooms. Dine at City Tavern restaurant, located in the same parking lot we are. Restaurants such as Six50, Champps, PF Changs, Chili's, Starbucks and The Richardson's Canal House are within one block of the hotel. For late-night snacks, visit our Suite Shop for beverages, candy, microwaveable meals and more. This Rochester/Victor hotel venue provides 1,400 square feet of space, suitable for 5 to 60 people at meetings, luncheons and small gatherings. Catering and audio/visual services are available. Genuine Stickley furniture fills the lobby while a double-sided stone fireplace is the centerpiece. Adjacent to the garden courtyard, the recreational area features a heated indoor pool and whirlpool spa, and a fitness center with treadmills, ellipticals, recumbent cycles, free weights and more. Additional hotel services include: *complimentary parking *dry cleaning/valet services *on-site laundry facility *complimentary local telephone calls Put convenience back in your visit to New York at our Hampton Inn & Suites Rochester/Victor hotel.
10.0 Excellent
Pros: Everything was wonderful. The staff was very friendly and helpful. The breakfast was excellent. Something different every day. The room was comfortable and clean. The facility had everything we needed.
8.8 Excellent
Pros: Breakfast was good everything was good
10.0 Excellent
Pros: Everything, The facility, breakfast and especially the staff were great.
5.0 Okay
Cons: I need my receipt now.
10.0 Excellent
Pros: Room was clean and met description when booking. Breakfast was good with many varieties of foods. I liked how the hot options were different on my second morning. Staff was very helpful and friendly. Kids loved the pool!
Cons: My room was right by the ice machine which made a thumping sound all night, but I had a white noise machine and had no trouble sleeping through it.
10.0 Excellent
Pros: Very comfortable beds
9.0 Excellent
Pros: Price comfortable beds cleanliness
Cons: Now
8.8 Excellent
Pros: i did not have any
Cons: no micro or refrigerator
9.3 Excellent
Pros: Didnt use
Cons: Hall carpet had very disturbing pattern, as if someone threw up on it.
2.5 Mediocre
Pros: Nothing
Cons: They didn’t have a refrigerator or ABC! I will NEVER stay at a Hampton inn again
10.0 Excellent
Pros: I Was pleased with the pool area nice and clean
Cons: No
7.5 Good
Pros: Close to everything
Overview Reviews
The Homewood Suites by Hilton Rochester - Victor hotel offers all-suite accommodations that are perfect for both short-term and extended stay hotel guests in the greater Rochester area. Our hotel is conveniently located directly off I-90 and I-490. Nestled in the famed Finger Lakes Region of Western New York, you're only minutes from lush vineyards and wineries, Lake Ontario, Historic Downtown Rochester and Rochester's acclaimed Colleges and Universities. Guests will enjoy easy access to: * Blue Cross Arena * Bristol Mountain Ski Resort * Canandaigua Wine Trail * Finger Lakes Gaming and Race Track * George Eastman House * Hill Cumorah Pageant and Historic Sites * Ravenwood Golf Club Business guests looking for extended stay hotels in Victor will find that the Homewood Suites by Hilton Rochester - Victor hotel offers affordable corporate housing solutions with all the benefits of a quality hotel. Additionally, our hotel is near some of Victors top business centers including: * Pactive * L3 Communications * Paychex * Gorbel * Global Tech If you're planning a business trip to Rochester, our hotel will be ideally located for your pursuits. Our location, coupled with outstanding hotel accommodations, amenities and services ensures a comfortable stay for all our guests. Our exquisite hotel features: * The Homewood Suite Dreams Bedding package * Complimentary wired and wireless high-speed internet access * Complimentary business center with computer and printer * Well-equipped on-site fitness center * Exclusive pricing to Iron Butterfly Health Club, just next door * Indoor heated pool and Whirlpool * Guest laundry with washer and dryers * Complimentary dish washing services All short and extended stay guests are also invited to enjoy our Suite Start hot breakfast every morning, as well as our Welcome Home reception, Monday through Thursday evenings featuring a complimentary light meal and beverages(local laws apply). For additional dining options, wet your appetite with a choice of over 15 restaurants with in a few minutes drive.
10.0 Excellent
Pros: The pool was nice, good breakfast in the morning, and the staff was super friendly.
Cons: The bed could have been softer, but that's just my preference.
10.0 Excellent
Pros: It was really comfortable
Cons: No complaints
7.5 Good
Pros: Breakfast was very good. Hot tub was nice.
Cons: The air conditioning/heating units made a constant sound like there was a wind storm outside (there wasn't). Confused us for a while, then we just put up with it. Sofa bed springs were bad...even for a sofa bed.
2.5 Mediocre
Pros: Found bed bugs in my room . Homewood suites in victor
Cons: No bed bugs
10.0 Excellent
Pros: All the staff was very friendly, extras they provided made stay even more comfortable
Cons: N/A
9.3 Excellent
Pros: He kids loved the pool. There was an exit right off the elevator so we didnt have to go to the main entrance every time we wanted to leave which was great. The breakfast area was a decent size. Loved having a full refrigerator since we had 4 of our kids with us was nice to be able to have popsicles for them.
Cons: The sofa bed was very uncomfortable. The breakfast was not as good as I was hoping. The eggs potatoes and meat did not taste good at all. But there was also cereal, danishes, and waffles which were very good.
10.0 Excellent
Pros: Breakfast was great, I loved the waffles. The staff was very friendly and very helpful. The grandkids loved the pool. Room was very comfortable.
Cons: Not a thing.
10.0 Excellent
Pros: Staff were very welcoming and cheerful. The location is great situated 5 mins from very large shopping mall, easy reach of food outlets and restaurants.
10.0 Excellent
Pros: Easy to find, very clean and nice facilities.
Cons: Sofa bed was just a box of springs. Not comfortable to sleep on at all. Kids did not sleep well on it.
9.3 Excellent
Pros: Large clean room. The bed was very comfortable
5.0 Okay
Pros: Nice location
Cons: Rooms are slightly dated
10.0 Excellent
Pros: Very Personal Service from General Manager, Frontdesk, Sales and Maintenance
Inn on Broadway - Rochester - Building
20
8.8 Excellent (293 reviews)
Overview Reviews
With a stay at Inn on Broadway, you'll be centrally located in Rochester, just a 4-minute walk from Eastman School of Music and 6 minutes by foot from Strong. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Rochester? This hotel has facilities measuring 3,750 square feet (348 square meters), including conference space. Free self parking is available onsite.
9.0 Excellent
Pros: Beautiful old building, clean, well-maifntained, attractively decorated, convenient downrtown location, very friendly & helpful staff , Comfortable bed, pretty room, nice bathroom.
Cons: Breakfast is included, but so unappealing that we went out. There are 2 good coffee shops in walking distance, so this is not a problem.
7.5 Good
Pros: Not much of a room for 215$. Nice historic hotel though. It was clean and staff was helpful.
Cons: I couldn’t get the heat to go above 67 degrees.
10.0 Excellent
Pros: Large rooms and a great friendly staff A great classic building with lots of character
Cons: The elevator needs to be cleaned up...and there is a stuffy old smell when entering the hotel The hardwood floor in the restaurant needs to be cleaned and polished
10.0 Excellent
Pros: Room was great. The steak house was awsome
Cons: breakfast could have been better
9.3 Excellent
Pros: Nastalga feel, fire place, comfort of the bed.
Cons: There was no view other than the fitting view of the Little Theater.
9.5 Excellent
Cons: The bathroom was quite small
9.5 Excellent
Pros: Rooms are nice. Clean facilities and staff was nice. Breakfast was a little lacking in choices and not replenished when needed. Parking is an awesome plus. Still love the place. Would like them to give me the room with a fireplace again but they never do
Cons: Breakfast needs tonstep it up a bit. .
8.3 Excellent
Pros: Steak house in hotel is excellent but quite pricey Facility is old restored club but is modernized and rooms are quaint and fully equipped This is an excellent respit designed for couples more so than families
Cons: Temperature control is out of your hands
9.0 Excellent
Pros: Location, free parking and generous sized rooms.
Cons: I would have liked a mini fridge in the room.
10.0 Excellent
Pros: Loved the room and hotel.
Cons: No room service at night???
9.5 Excellent
Pros: Very neat and clean property. Staff were friendly and worked hard to ensure we enjoyed our stay. The room was very large and well appointed.
Cons: Not a very good area for walking, not from a safety standpoint but from things to see.
10.0 Excellent
Pros: The People. At first glance, Rochester is not a city that you would expect to raise the kind of folks that can fundamentally transform a travel experience...I should not have judged a book by its cover. Unequivocally, the employees here are the best.
Cons: Nothing. Everything was incredible, there wasn't a single hiccup - every employee treated you like a VIP. The rooms were spotless, the common areas were pristine. Keep up the amazing work.