Nice high end hotel in downtown Phoenix. Many outside areas to enjoy the warm weather. Room and facilities all top notch. Not cheap though.
4 stars
Sheraton Phoenix Downtown
Photos of Sheraton Phoenix Downtown
Overview
Sheraton Phoenix Downtown is a pet-friendly, smoke-free hotel located in Pheonix, Arizona. It is located a short three miles away from Phoenix Sky Harbor International Airport making trips to and from the airport quick. The hotel offers guests a range of amenities including a gym, parking, WiFi for an added cost, breakfast, dry cleaning, laundry service, a poolside bar, an on-site restaurant, airport shuttle, concierge, and a pool. For those that are visiting Sheraton Phoenix Downtown for business, it offers its guests a business center with internet access, meeting rooms, and conference facilities.
Sheraton Phoenix Downtown has a total of 1000 rooms available in the large hotel for booking, all rooms varying from single rooms to family rooms or suites. These rooms include such features as a 32-inch flatscreen TV, a safe, air conditioning, a coffee maker, a refrigerator, and dark wood furniture. For those visiting with a furry friend, pets stay free at this establishment. For those with allergies, Sheraton Phoenix Downtown has hypoallergenic rooms available for booking.
There are many popular attractions that are near Sheraton Phoenix Downtown such as Phoenix Symphony Hall which is within a mile from this establishment, Phoenix Museum of History is also within a smile of the hotel and Burton Barr Library is almost one mile from the hotel. Other popular attractions include Arizona Capitol which is a mile and a half away, Mystery Castle which is seven miles away, as well as Phoenix Zoo, and Wrigley Mansion which is five miles away from Sheraton Phoenix Downtown.
The restaurants that are near the hotel include District American Kitchen & Wine Bar which is a short minute walk, Canyon Cafe which is a two-minute walk from the hotel, Pomo Pizzeria Phoenix, which is a six-minute walk from Sheraton Phoenix Downtown, and Hanny’s, which is another six-minute walk from the hotel.
Latest deals for Sheraton Phoenix Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Phoenix Downtown
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business center
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
- Allergy-free room
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Horse riding
- Bowling
- Pool table
- Hiking
General
- Family rooms
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Additional bathroom
- Toilet
- Toilet paper
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Outdoor pool
- Rooftop pool
- Pool bar
- Sauna
Parking and transportation
- Parking
- Private parking
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Fitness
- Fitness center
- Tennis
- Squash
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Reviews of Sheraton Phoenix Downtown
8.6
Very good
379 verified ratings
Wonderful
241
Very good
47
Good
39
Okay
12
Fair
19
Mediocre
8
Poor
13
Summary of reviews
Guests say
Guests appreciated the great location and various amenities offered by the hotel, such as the bar and restaurant. However, many reviews highlighted issues with cleanliness, including dirty rooms and unhelpful staff. Additionally, guests expressed dissatisfaction with the value for the price paid, particularly regarding parking fees and service quality.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
6 reviews
All reviews
Pros (+) Friendly staff. Clean rooms comfortable bed . Easy walk to downtown events
Cons (-) Confusing parking structure . Foggy windows .
Pros (+) Easy check in and out. Very clean room and comfortable bed. Pillows are also amazingly comfortable!!
Pros (+) Staff was friendly. Room was very clean. I was impressed by the security and the quietness of the room. Very relaxing. Close walk to Chase Field. We will stay there again for sure.
Pros (+) Location, Clean Rooms, Excellent Beds, Good Internet.
Cons (-) Homeless Begging right outside front doors.
Pros (+) The room was clean and comfortable
Cons (-) It's funny that the only memorable and helpful staff are not upfront. Reception is horrible...H O R R I B L E!! This is the only reason I would never go back.
Pros (+) Semi clean room
Cons (-) Nothing open past 12, very much lack of knowledge of there "hotel" hour of operations, never had an opportunity to enjoy like food but like everything else there is somthing more rhat will stick with people at Tucson, for a life time
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
Sheraton Phoenix Downtown offers a range of amenities including a gym, parking, WiFi for an added cost, breakfast, dry cleaning, laundry service, a poolside bar, an on-site restaurant, airport shuttle, concierge, and a pool.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about cleanliness, such as a dirty toilet and issues with the shower. However, many others praised the hotel for being very clean and well-organized.
What can guests expect from the hotel's customer service?
Guests can expect friendly and supportive staff, spacious and clean rooms, and excellent service. Some guests specifically mentioned the helpfulness of Miss Sarah at the reception.
Is the hotel pet-friendly?
Yes, Sheraton Phoenix Downtown is a pet-friendly hotel, and pets stay for free. Additionally, hypoallergenic rooms are available for those with allergies.
What are the best times to visit the hotel?
The hotel's high season is in February, and the low season is in May. Visitors can enjoy the hotel's excellent location and amenities, but should be aware of potential special events that may impact parking availability.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Club Access
Guests recommend booking a room with club access for a more comfortable and convenient experience, as it offers spacious and clean rooms, excellent food for breakfast, and friendly staff.
Consider Hypoallergenic Rooms
For guests with allergies, the hotel provides hypoallergenic rooms, ensuring a comfortable stay for those sensitive to allergens.
Be Mindful of Parking Fees
Several guests mentioned unexpected parking charges, so it's advisable to clarify parking arrangements and fees upon check-in to avoid any surprises.
Check for Room Discrepancies
Some guests experienced discrepancies between the booked room type and the actual room provided, so it's recommended to verify the room details at check-in to address any issues promptly.
Be Aware of Event Parking
During special events, guests may encounter parking challenges, so it's advisable to inquire about on-site parking availability and any event-related disruptions beforehand.
Utilize the Hotel's Business Center
For business travelers, the hotel offers a well-equipped business center with internet access, meeting rooms, and conference facilities, providing a convenient space for work-related activities.
Take Advantage of Nearby Attractions
The hotel's proximity to popular attractions such as Phoenix Symphony Hall, Phoenix Museum of History, and Arizona Capitol makes it convenient for guests to explore the area.
Consider Club Access for Breakfast
Guests recommend opting for club access to enjoy excellent food provided for breakfast, enhancing the overall dining experience during the stay.
Verify Room Details at Check-in
To avoid room-related issues, it's advisable to verify the room type and amenities at check-in, ensuring that the accommodation meets expectations.
Clarify Urban Fee Information
Some guests encountered confusion regarding the urban fee, so it's recommended to clarify the details of any additional fees or vouchers to prevent misunderstandings during the stay.
Location
340 North 3rd Street, Phoenix, AZ 85004
What's nearby
- Arizona Center199 yd
- Westward Ho0.3 mi
- Heritage Square0.3 mi
- Phoenix Convention Center0.3 mi
- Arizona Science Center0.3 mi
- Chase Field0.5 mi
- Union Station0.8 mi
- Arizona Women's Hall of Fame1 mi
- FQ Story Neighborhood Historic District1.2 mi
- Arizona Mining & Mineral Museum1.3 mi
- Heard Museum1.4 mi
- Arizona State Capitol1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Phoenix Downtown
Low season | December |
|---|---|
High season | January |
Average price (weeknight) | $368 |
Average price (weekend night) | $276 |
When to book a room at Sheraton Phoenix Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Sheraton Phoenix Downtown
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 4.3 mi |