Super 8 by Wyndham Phoenix West

Several guests mentioned that the hotel is located in a rough neighborhood with homeless people and a significant police presence. It's advisable to be cautious, especially when walking around the area at night.

Some guests noted that the hotel has 24/7 security on the premises and staff working behind bullet-proof glass. While this may be off-putting to some, it can also provide a sense of security for those concerned about the neighborhood.

Numerous guests reported issues with cleanliness, including roaches in the rooms and bathrooms. It's recommended to thoroughly inspect the room upon arrival and promptly notify the staff of any concerns.

Despite the hotel's affordable pricing, guests highlighted that the amenities, such as the small TV and limited breakfast options, may not meet expectations. It's best to be prepared for basic facilities and plan meals accordingly.

Feedback regarding the staff varied, with some guests praising their friendliness and others expressing dissatisfaction with the level of service. It's advisable to approach the staff with clear communication and reasonable expectations.

Several guests mentioned noise disturbances, including sirens, emergency lights, and disruptive individuals in the parking lot. Light sleepers may want to consider this before booking and pack earplugs if necessary.

Multiple guests reported unpleasant odors in the rooms, such as cigarette smoke and general mustiness. Guests sensitive to smells may want to inquire about room conditions or request a room change if needed.

While some guests found the rooms comfortable and peaceful, others experienced issues with the bedding, including flat pillows and cigarette burns on the comforters. It's advisable to manage expectations regarding room comfort and quality.

The hotel's proximity to the freeway was highlighted as a positive aspect by some guests. However, it's important to note that the location may also lead to increased traffic noise, especially for rooms facing the freeway.

Some guests mentioned restrictions and additional charges for visitors, while others reported encountering questionable individuals on the premises. It's advisable to clarify the hotel's visitor policy and exercise caution when inviting guests.