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stayed at the hotel for two nights with friends, the rooms were comfortable with a good size bathrooms well equiped and lovely hot towels. Breakfast was great with a good choice. We ate in the restaurant on the first night and the food was good apart from one main course the chicken dish was a little bland. Would suggest that the rooms in the hotel are much better value than the rooms in the new annexe.
The staff are very helpful and the rooms are good. The detached sitting room/games room is a good idea
Excellent Room and facilities, Peaceful and quite. I would definatley reccomend the hotel to any of my friend, One of the best i have stopped in.
The bathroom was lovely, nice big bath and good shower. The wine list is more for the wine expert and very expensive, could do with some cheaper choices for the average person!
Th restaurant is awesome. Room very comfortable, Staff very attentive. WiFi chargeable in rooms, should be free for this price per night.
The food was excellent, the staff were very friendly, luxurious touches in the room and the bar was very cosy and welcoming. Just what we were looking for.
Friendly and helpful staff, excellent food, the very comfortable room and the log fires were so welcoming on a cold winters day.
Staff at hotel were very helpful at dealing with request regarding some medicine that needed to be refrigerated. Nothing serious. One one day the room wasn't completely checked (short of face cloths in bathroom).
Clean, friendly, excellent restaurant, cannot fault it! Cannot think of anything!
If we had known about the exelent food we would have dined there the first night and planned our holiday differently.
Didn't really stay long enough to comment - arrived late one night and left early next morning. Liked the beer - Black Sheep real ale. Menu looked good but arrived too late to try it out. Breakfast didn't start till 8.30 am. We needed to leave early, so they did provide a basic fruit juice, cereal, toast and kettle breakfast, though no discount on the B&B price for it. Shower power was very low. Our twin room was noisy - above the bar and didn't quiten down until the bar closed - OK for us as we were late - other rooms may be OK.
Great stay friendly and efficient staff excellent food in restaurant.
Comfortable , friendly helpful staff , lovely , reasonably priced food and a nice location for walking in the country
Arrived 20.00hr and left 07.00hr the staff made us welcome even though my son and I had been marshaling on a rally all day.lovely log fire in the bar area and excellent meal.we were leaving early next morning so staff had left toaster and cereal out in bar area for US.1st class service all round
The staf were all friendly and helpful. Food (both evening meal and breakfast) wer good. Rooms 6 and 7 are over the bar area and are noisy until closing time. Only rooms near the reception receive wireles internet access - room 7 doesn't.
Beautiful location, quiet, comfortable and relaxed. Helpful and friendly staff. Good food. N/A
Staff made us feel very welcome and the small problem that arose was dealt with quickly and efficiently
Pleasant and quiet location. Staff friendly an efficient.Good food Twin room slightly on small side but otherwise good
Excellent family friendly accomadation we liked it all
The most comfortable bed I think I have ever slept in, friendly welcome, very good breakfast, great location....it has it all! No bad points
Very comfortable room and excellent facilities. Friendly owner and staff. Made to feel very welcome.
Very friendly owners and up to date and clean room. Breakfast was great and the B&B gave a very homely feeling. Thank you for a great stay!
Good family run buisness, much needed when you take your kids. None
The room was fresh and comfortable, very quiet and peaceful. I also liked the deck area outside which would be very pleasant in spring/summer. Signposting is very poor, also the reception area is inadequate and unwelcoming. As the room only had a shower and no bath, a complementary shower cap would have been appreciated.
The room was very comfortable and well furnished. The staff were very accomodating. Amazing breakfast too!!
Excellent accomodation None
Very plesant stay, friendly and made to feel very welcome Only the weather
Peace, quite and comfort. A excellent breakfast. Directions on the lane to the hotel could have been more noticeable. The lateness of check in
Friendly staff, very comfortable room and the food and menu were excellent Feel that the hotel is wasting the opportunity of its garden for relaxation/drinks when weather is good.
Restaurant was excellent and staff generally were very helpful. Minor complaint was road noise. A major complaint was the total lack of sound proofing between rooms. We could hear ever word spoken in the adjoining rooms. Unfortunately the couple next to us had an extremely heated argument lasting nearly two hours commencing at 1am. After an hour we called reception in the hope of some intervention but nobody answered the phone. The inconsiderate behaviour of the guests is not the hotels fault. But the lack of sounproofing which is
Comfortable, warm, welcoming, generous Everything was fine
Internet conn no work in the rooms.
Close to Pickering and Flamingo Land. Hot water not very hot. Receptionist seemed over-worked. Breakfast service was very average. Orders forgotten and cooked breakfast dried out.
Excellent staff, beautiful food. Room was simple but clean and the little touches were special (eg soft drinks, little chocolates, towel animals!)
All the staff were hospitable, the standard of room service and food was excellent. Some of the breakfast crockery (cups/milk jug) were stained, could be cleaned.
The Hotel was recommended by family, and I would have no hesitation in recommended it to others. Had a lovely family get together, food was good and staff very friendly. Nothing really, even enjoyed the snow!!
staff attentiveness and the food
Good breakfast and pleasant staff. Returned after day away to find beds un made, bins not emptied and no clean towels. Had to request this be done.
very friendly staff and excellent food the directions for the hotel were a bit vague and took us a while to find it, but after that we have no complaints at all.
Spoitlessly clean, pleasent staff, lovely setting and our dog was made very welcome No real bad points apart from the flies that came in your room if you left window open. Perhaps netting on windows wold help stop it happening.
Clean modern hotel with excellent food and friendly staff. Situated out in the country with excellent access to the North Yorkshire moors and coast.
The peace and quite and friendliness. Good honest food and comfy bed. Would have liked a better TV & picture quality
Very friendly accepting family run hotel. we brought all five of our dogs with us (but only took one into the room). The proprietors were fine about this and made us feel very welcome. None.
Friendly atmosphere, Modern Restaurant, great Breakfast
Nice quiet location good food and bar available. Had a nice evening meal but service was not up to standard for this type of hotel. Could have done with more staff.
good location friendly staff good breakfast good size room
Clean and comfortable room. Pleasant and helpful staff. Great breakfast.
The staff were extremely friendly,and helpful, the food was piping hot and well cooked.
room number 5 was in fact were two adjoining rooms both very clean and comfortable main room had double bed adjoining room 2 singles, ensuite and quiet plus television.
Staff very friendly, excellent breakfast! Room could have been a little warmer.
I am familar with the Hotel and the area and it's location is great for all local attractions in and around York
location good with parking
nice room for the price poor cheap ingreadients for breakfast. eg. an inedible sausage,too salty
It needs updating
Friendly reception and good comfortable room. Excellent value for money. WOuld thoroughly recommend.Staff all very friendly.