Piskopiano hotels

Pros: Located across from the ferry terminal and nearby to some nice dining. The hotel is really modern and rooms are nicely done. The bed is very comfortable. Great shower and amenities. Breakfast is a buffet with make your own orange juice and option for omelettes to be made to order. Very good breakfast.

Cons: We just passed through Heraklion from Chania to get to Santorini. Did not stay there long but did not seem to be a vacation hotspot. Would prefer to not make my own orange juice.

Pros: Great service, nice room.

Cons: Noisy at times as located in the proximity of the airport. Then again so is almost all of Heraklion and the windows keep out most of the noise. The step up chair provided in front of the bathtub to climb in and use as a shower is a nice touch but I prefer a separate shower without the climbing exercise.

Pros: Great location, walkable to the ferry terminal and port, and a short walk to the restaurants and shops. Incredibly friendly and helpful staff who were so sweet and gave us honeymoon gift. Fantastic breakfast.

Cons: Nothing, everything was great

Pros: Location, Breakfast and staff were very good. Room and bed were very comfortable!

Cons: Some smells of tubage when you enter the room. Breakfast could be until 11:30 instead of 10:30.

Pros: Loved the cookies at check in, amazing breakfast, confy bed and ammensties and modern decor. Fluffiest towels, robes and slippers! We only stayed for one night to be nearby the ferry (which we walked to)

Cons: The area didnt seem that safe - tons of grafitti and a few beggars, but We didnt feel threatened in any way.

Pros: They gave us a room wit beautiful harbour view without us even asking for it. Super friendly staff. Very nice rooftop terrace with pool and restaurant.

Pros: Everything, the hotel, the reception staff were attentive and helpful with everything needed, the breakfast staff gives every customer a feeling as if they were at home, the breakfast buffet is rich and delicious, the rooms are very clean and well maintained

Cons: The pool is a bit small, but it doesn't bother, on the contrary ...

Pros: Staff were incredibly friendly. Breakfast was amazing, the best buffet we’ve had at any resort/ hotel. Nice clean rooms. Pool with the view is also amazing!

Pros: Everything! Amazing rooftop pool and restaurant, Perfect location Super friendly staff Great breakfast Very relaxing place

Cons: Nothing really

Pros: Great service, very comfortable rooms and excellent food. And last but not least great blacked-out curtains.

Cons: Pool is a little smaller than pictures seem to show but it is a city hotel after all and not a resort so didnt mind.

Pros: Staff excellent. Breakfast was amazing. The selection and diversity of breakfast items were unlike any I’ve seen and I’ve traveled a lot around Europe. Everything from typical breakfast items to traditional Greek cuisine. We came in by ferry and it was an easy walk from the port. Couldn’t have picked a better place to stay. Room view was lovely.

Pros: Every staff member were fabulous and friendly. The rooms are great and the food was spot on

Cons: Nothing at all

Pros: The room is very modern and clean. The front desk staff are warm, friendly and helpful. The location is also very convenient.

Cons: The shower is not very good despite the fact that it was some kind of new style shower.

Pros: Location is amazing and a big room

Cons: The great trceiptionest. Maria is an amazing lady.

Pros: We were welcomed so warmly by Bella. She made us feel so at home instantly, and even though we arrived a little travel worn (read sweaty and overwhelmed by the ferry ride) she was so calm and helpful, booked us into a great restaurant for dinner, took care of our bags, explained the different features of the room and made us feel like honoured guests. This experience was continued throughout our stay with thoughtful touches like drinks on arrival, towel swans and sweets on our freshly made bed, breakfast boxes for our early flight and a gift when we left. The room was clean, comfortable and well appointed, with everything you could possibly need including a range of classic books, coffee machine, gourmet teas, wine fridge, wide range of snacks and cold cuts- you didn’t really need to leave the room! Plus you could look out onto Elftherias Square and the Port from our window. Fantastic sunrise view! The museum, Lion Fountain and many of the other main sites were a very short walk away, along with many restaurants, coffee bars and lunch spots. The bus stop to Knossos was also right outside the hotel.

Cons: N/A

Pros: Breakfast in room was excellent

Cons: unclear explanation upon check in what is free / what is not in the minibar

Pros: Breakfast was outstanding. Customer care was outstanding.

Pros: Our stay at Legacy Gastro was amazing. We enjoyed everything from the lovely staff to the gorgeous rooms, to the in-room breakfasts delivered every morning. The location was perfect, just steps to some of the best spots of Heraklion. We didn't want to leave!

Pros: Stunningly styled and very comfortable . Breakfast was delicious with an amazing selection of home made local specialities. The staff so friendly and helpful. Location in the center of town. The restaurant had a lovely roof top outlook and I had the most delicious meal . On departure I was given a gift from them Highly recommend this charming hotel in Heraklion .

Cons: Nothing!!

Pros: Perfectionism and Carefulness in every detail!

Pros: Outstanding in everything! Facility is classic luxury style; staff is super sweet. We are welcomed with a drink and sweet. Breakfast is carried into our room’s dinning area, best breakfast in Greece so far! There are herbal tea, coffee, water and desert in the room. High quality! European luxury design in the room is so beautiful! Balcony with sea view is big and relaxing. Even it is located next to a square, it is actually quite quiet at night. They even have a local smart phone and Sumsung pad for guest to use during stay, which is very sweet! We love everything of this hotel! I rate it 10. We will definitely come back!

Cons: Nothing. Just the shower water flow a bit out, but the floor is all marvel, so it it ok.

Pros: We spent 3 great days at this beautiful hotel with nice beach and pools. The food is delicious and high quality. Staff always smiling and friendly.

Cons: Nothing

Pros: If u r searching for a resort to enjoy with it family just choose Maris, I did not expect at all what I found and it is fabulous. I have everywhere around the world and the place is great guaranteed.

Cons: The only thing that the resort should improve the system to book dinner restaurants. They should make it as a week in advance booking and not only on daily bases.

Pros: Best rooms, swimming pools, water park, kids club and food EVER!

Pros: Great food, very nice resort, far away from local towm/ village

Cons: Isolated

Pros: Everything

Cons: That the water park wasn’t open until later.

Pros: the features that the hotel provided

Cons: room a little dated

Pros: Sea

Cons: Firm 4 star hotel, not 5

Pros: There’s lots to love about this place. Unlike other ‘Brits on tour’ places we’ve stayed at, Creta Maris is truly cosmopolitan with guests from all around Europe (and beyond). The facilities are excellent (for example, an open air movie theatre, and the gym was very well equipped). Staff are friendly and attentive, and a special mention goes to the chef and catering staff - the food was excellent, of really high quality and plentiful choice. We also liked that the hotel is close by to the resort of Hersonissos so if you fancied a stroll, or need to grab something from a pharmacy or supermarket, or (in the case of our older kids) wanted to visit rowdier bars on the ‘strip’ then it’s all there. Because our two are grown up we didn’t need the kids’ facilities - although my observation is that this seems a good place to bring kids of all ages. We noted with some disappointment that the (really nice) disco was totally empty with a DJ playing tunes to himself (bit sad) so this isn’t the place to come for an all night rave!! The resort is massive and organised across different “campuses” including the main hotel buildings, Greek village-style bungalows and apartments, and another campus across a walkway with another main building and many rooms and apartments spread around. Each area has its own pool.

Cons: I hadn’t realised how massive the hotel/resort is - and as we stayed during one of the busiest weeks of the season, this meant the usual competition for pool-side sunbeds etc (we didn’t manage to secure one all week and despite the resort’s best efforts to tell guests not to ‘reserve’ sunbeds, that’s exactly what people do and the resort doesn’t do anything about it). No great hardship as there was plenty of space on the beach. As mentioned, this is very much a family resort and the bars all close at midnight, so there is no option for a late night tipple outside buying your own drinks and consuming them on your balcony (just two small cans of lager are provided per room per week). This wouldn’t matter to a family with young kids, but if like us you have grown up kids or older teens, they might consider that a bit of a disappointment from an all-inclusive package. Another small bugbear was that it was not made clear that you can only book each of the restaurants ONCE per week (excluding the main restaurant), plus the online booking system was very flaky. We didn’t manage to book ‘Pithos’ at all due to sunbed-style uber-organised guests getting online before 9am for the following evening’s restaurant bookings!). But these are minor quibbles and didn’t detract from a wonderful holiday.

Pros: We liked everything in the crete maris hotel. The stuff are great, so nice and warm people. Always ready to help. The food is great. big variety of food. A lot of option for vegans and vegetarians and also gluten free. 5 -6 restaurant at place. Lots of activities for kids of all ages. Every evening after the dinner there is a show. They are really good and our kids enjoyed them very much. The main attraction was the water park. It was great! One of the best hotel i visit for the past few year and i am traveling about 6 - 7 times a year and staying usually at 4 - 5 stars hotels. Thanks a lot for having us see you next year!!!!!

Cons: The only thing i didn't like is the payed game room. I think 1 euro per game is too much. Except that all the rest is just amazing.

Pros: Very clean..lovely view from the room and the hotel. Waterpark very clean and nice..Hotel interiors very cute

Cons: Its self service in most restaurants and bars during the day..There is no nice places around that area to go out at night of you want to leave the hotel but the hotel itself is perfect for families with babies..some of the rooms are old..wine quality is bad and not much to do for adults..Beach too crowded and lots of seaweed

Pros: delicious and abundant breakfast. extremely helpful and friendly staff

Cons: appreciate the technology of the room, but often didn't work.

Pros: Breakfast was good, hotel , very clean and all facilities required. Friendly staff.

Cons: Only slight thing was the windows let in the sound from the street, and on a Friday night there was occasionally periods of noise from people walking home after a few drinks! Not sure if effective double glazing, but a minor point.

Pros: The hotel is brand new with excellent facilities and room space. The rooms are very well kept and are super clean. Breakfast was excellent with variant local products and familiar choices too. Staff was very friendly and accommodating. Overall this was one of the best hotel experiences I have had so far (and I’ve been travelling a lot)!

Pros: Olive Green exceeded all expectations. Staff were very friendly and helpful with all our (many) requests. The room was perfect for our family (two adults and one toddler sleeping in a 'big' bed but could fit two kids in a separate space) and had all the facilities we needed. The restaurant at the hotel is genuinely delicious and well priced. The hotel is a short walk to the main square and had a wide range of restaurants and bars.

Cons: It was a bit tricky to drive to the front entrance to drop off your things (if you are driving). Unless you're very brave probably better to park in the Central Parking nearby and walk the short distance.

Pros: Modern design. Great Staff. Excellent included breakfast.

Cons: Nothing

Pros: Upgraded to the top floor with huge outdoor balcony Great food in attatched restaurant staff were exceptional

Cons: Nothing

Pros: Staff

Cons: Too much Simple without additional accommodations or facilities like a gym room or pool

Pros: Location, cleanliness, ambiance, decorations,breakfast, staff, facilities. Everything great.

Cons: Nothing

Pros: The friendly staff on our arrival and throughout our stay The staff went above and beyond to make sure we were looked after

Pros: This place is all inclusive and we didn’t even know until we got there. The desk staff is exceptional and their English is amazing. Tip the bartender

Cons: Nothing

Pros: Everything was included so was nice for some really good relaxation. The staff were amazing.

Pros: Loved the early check-in! The hotel is beautiful & everything is well taken care of & clean! I booked a swim-up room with private pool entrance & loved the view on the pool from my window. Private beach was clean , quiet & gorgeous! You also have a great view on the beach from the restaurant & pool area. Just wonderful stay

Cons: Small Minus: Ac was running but room temperature went up regardless...very odd

Pros: We came to a weekend after our wedding and they arranged everything so perfect and let us feel more than welcomed. Thank you!! We will come back for sure (:

Cons: Nothing

Pros: Everything was just excellent! We stayed for 4 nights with a private pool. The room was clean, comfi, we were able to sleep until late, the stuff was just amazing. One step from the beach! We were able to rent a car right in front of the hotel. Very recommended !!

Pros: We stayed here for 6 nights and starting from check in, the staff greeted us with great hospitality. They have offered us early check in and after the check out we were able to still use all facilities as normal guests in order to accommodate our travel schedule. Food during the lunches and dinners were tasty and diverse. The rooms met the expectations and were cleaned every day regularly. During the day, there wasn't loud music by the pool or the beach and we really liked the peaceful atmosphere. Also, as a young couple, we really liked the adults only concept. All in all, everything was great.

Cons: Although the staff was lovely, we were constantly addressed in German. That was a little off-putting to the feeling of being in Greece. Some of the staff put some effort to remember us but in general it was not the case.

Pros: It so difficult to write something in special because this hotel is AMAZING. The most impressive for us is the staff specially George and his staff in the dining room. I have never seen workers in the hotel like them.

Pros: The swim up pool and outdoor pool and sea were excellent!

Cons: Food was all frozen and reheated. Canteen was not staged well enough. Drinks were not branded.

Pros: breakfast was good had a good seclion of food

Cons: could not fine a fault with it

Pros: Hotel was clean and in a great location. We were able to walk out to the beach right from the hotel. Our room had a great view of the Aegean Sea. The staff was so kind and accommodating.

Cons: no dis-like

Pros: Very good meals and drinks, the Italian restaurant is very romantic!! The rooms are clean, spacious and well decorated. The staff is friendly and helpful. This destination and hotel are perfect for a romantic getaway

Pros: Miss Maria ensured a memorable stay while the entire crew showed kindness and professionalism.

Cons: N/a

Pros: staff was amazing. service is far too good to be true. great welcome , very relaxing. Perfect 10.

Cons: Room is a bit small

Pros: Very clean throughout

Cons: The bedroom was very dull boring and not attractive. No room to hang my clothes after hanging my husbands clothes, my clothes remained in my case all week as no drawers in room also no iron so my clothes looked very wrinkled all week

Pros: - Amazing place, great facilities, which exceeded our expectations. We didn't end up leaving the hotel in the 5 days we were there! - Food was excellent in the 4 reservation restaurants (we never ate at the buffet). - Staff was nice and helpful. - Live music at night. - Very large pool which most people didn't use - great for swimming. - Room had very nice balcony and great views. - Beaches well maintained, sea was fantastic (water is translucent and warm when we were there).

Cons: - It was our honeymoon — there were a bit too many families with young kids for our taste. It was ok but definitely noticeable (hard to have quiet breakfast or dinner at the restaurant) - Service could be too slow at times (e.g. we ordered our breakfast coffee when starting the meal and would get it at the end, about 20 minutes later; you had to phone reception to get ice cubes which typically took ~10 minutes to come) - Wifi speed was very poor (~2Mbps up/down speed) - TV in the room was quite old - small screen and average reception, not up to modern standards. No HDMI cable. We didn't care very much but could be a problem for those who do.

Pros: Though an expensive hotel, once you get there, you realise what you pay for. The hotel is stunning with fantastic amenities. The staff are absolutely the best! The photos all looked Photoshoped...I uploaded one to prove that it really is that stunning!

Cons: Nothing

Pros: Breakfast Late check out Beach Swimming Pool Lunchtime Food

Cons: Bedroom a little dated.

Pros: fantastic staff and service very very helpful from arrival and all the time we spent in the hotel nice room nice view

Pros: Staff was nice and welcoming.

Cons: Rooms are outdated, everything in the hotel besides the lobby and the restaurants is old, rooms are not clean, rather dirty and dusty, bathroom is old and has a bad smell, everything in the hotel is old and used.

Pros: Returning guests. Very spacious attractive contemporary hotel. Excellent breakfast in a wonderful open dining room including shallow pools. (weather permitting). They have inside dining as well. Generous free bottled water.

Cons: There was a charge of 11 euros an hour for the tennis courts in the day time. I've never stayed in a hotel where there is a day time charge. The hotel waived the charge the 2nd time we booked as it was not clear on the website.

Pros: Proximity to beach

Cons: Indoor pool

Pros: The staff is incredibly friendly and helpful. We bought/ booked the executive room as we were to check in they upgraded us to a suite. The room was spacious and very comfortable, great selection of pillows! Location wise is fantastic close to everything, many restaurants around. Walking distance from the port and the bus station A ( than connect with Knossos). Fantastic experience!

Cons: We enjoyed everything

Pros: very nice and in an exceptional location - the only reason for the average rating is that the competition against airbnb housing is fierce and the value offered is considerably lower when compared to a similar airbnb rental - if you don't need the constant hotel room service and wholesome breakfast.

Pros: Rooms were clean, modern and comfortable. The breakfast was amazing and the location is central. The staff were welcoming and friendly. We would definitely come back.

Pros: Nice location and the hotel was clean.

Pros: Ended up having to stay there last minute when our flight was cancelled, and lucked into their last room at midnight. Staff was super friendly and helpful. Breakfast was great. Great location too.

Pros: Excellent location. Breakfast can get very crowded at the stations but there is ample seating. The location is slap bang central, easy to find, excellent parking. Get a balcony room if you can, Heraklion can be confusing and not only is the balcony a good place to cool down, or sunbathe, the view can really help you get your bearings. Hotel is best accessed from the East side of the city, don't be afraid to ignore google maps and drive on a few junctions to save you driving through the city centre.

Pros: Evurything was perfect

Pros: Great location and the staff couldn’t have been more helpful. Nice size room with balcony and outlook towards the fort and sea.

Cons: Nothing comes to mind.

Pros: Everything

Cons: Nothing except for my gps sending me down a pedestrian street

Pros: Helpful staff and great location

Pros: The staff. Amazing staff. That is the only thing saving this hotel from being a total nightmare.

Cons: My second and very last time to this hotel. Sometimes went way wrong there. Almost left the hotel after one night, the bed was so bad that could not sleep. They changed my room ultimately, but that nightmare robbed 36 hours from my trip, and that’s not a way to welcome guests. Everything needs much much more attention and care. Old mattresses. Too old. Unsleepable. Smelly pillows. Disgusting!!! Restrooms small and smelly. The thinnest walls or the worst acoustics.either way you will hear everything. All the time. Poor breakfast, bad taste, shameful to Greek’s wonderful cuisine. 3 restaurants in an all inclusive hotel, serving Food that in general is just... so so disappointing. dirty dishes. Bad coffee. Noisy. Too too noisy. Needs cleaning. Location? Well that’s beside the hotel but there is really no reason whatsoever to stay in Chersonissos. Crete is so beautiful and rewarding, Chersonissos is just close to the airport and that is all.

Pros: Incredibly friendly staff

Cons: Beds uncomfortable

Pros: It was very clean the staff were nice

Cons: It’s very noisy & the food was really bad not much choice or much left if you go to the dining room after the first hour

Pros: Beautiful location, great worm positive staff, the kid had the time of his life! All in all, a graet place! Thank you

Pros: I loved the room and the fact that it had 2 bathrooms and 3 beds..

Cons: The cocktails on the beach bar.. were not good.. and i would wipe the floor in the room better, so that if you walk without shoes you fon’t get dirty.

Pros: Location is excellent if you prefer all inclusive. There are a couple of restaurants nearby hotel, but for the rest you either have 20 minutes walk or get a taxi to Malia center. Plenty of car rentals. Don’t miss an opportunity for sightseeing. Animation team have programs for both kids and adults. There is music program every evening.

Cons: Everything was great, although mosquitos were annoying some time.

Pros: Everything! Best service I ever got. Truly satisfying. I recommend it to everyone!!

Pros: Everything was perfect

Cons: I expected The reception to have more info about the area and the activities

Pros: We have had a very nice holiday and would definitely recommend it to our friends and family. Our room was spacious (we stayed in a bungalow with the garden view), I really liked that the room was cleaned every day, every day new towels and toiletries. Animation team and staff were very lovely and friendly and helpful. The buffet had plenty of variety for every taste and the food was good and everyday fresh juice is being squeezed- is a nice touch. There are also enough other options for lunch and dinner on the premises - the greek restaurant is very nice, although portions are very big! The beach shack is a lovely place with tasty food as well. I love the fact that the hotel is green and eco-friendly - like using bio straws and not washing bed linnen everyday to conserve water. The beach is well maintained with sunbeds available for hotel guests. All in all very pleasent experience! Thank you!

Cons: As for a few cons: - Charge for water at the buffet - we paid a substantial amount of money for our stay and it would have been nice for water to be included in the price. - I would love an iron to have in the room - The lunch price at the buffet is the same as dinner price - which is quite strange. - the prices for alcohol (buffet especially) are very high! One glass of wine at the buffet is 8€ , one small bottle of wine is 12€ - thats in my opinion a bit much

Pros: The hotel is very nice with a nice lobby and good communal areas. The rooms are of a good size, clean and include all the amenities you would expect. Staff were fantastic, very friendly and welcoming and to a tee were very accommodating. The buffet food for breakfast and dinner was fantastic with a large selection of different foods. The Cretan restaurant is also worth visiting at least once to try local cuisine. Definitely download the app upon arrival, a nice feature is that the beach beds are each numbered and you can order drinks via the app to be delivered to your spot. All dinner reservations at each restaurant can be made via the app. The beach is very nice and there is plenty of room so it never felt like a huge rush to get a sun bed each day. The sea is very clean here, water is very clear with only minimal seaweed. The layout of the hotel is fantastic and even though they were fully booked it never feels crowded.

Cons: It is a little isolated which could be an issue depending on what you are looking for, but it is only a 20 minute walk to Malia. The all inclusive rules are a little strange... I expect for example that only certain drinks are included and not every type of lager spirit etc, this is normal in most places, however what is strange at this hotel is that this is not consistent throughout each bar or restaurant, e.g drinks that are free in the main lobby are different to those that are free at the beach bar. Also some of the food is not included either. e.g at the Italian restaurant it’s reasonable to expect to pay a supplement for steak etc but to get snacks from the beach bar in my opinion is not expected. It’s worth pointing this out as it is just confusing sometimes and a little unnecessary it should at least be consistent bar to bar. Whilst the food generally was great I was very disappointed with the Italian restaurant, I ordered the meatballs which were raw in the middle and had to be sent back. (In fairness without any fuss or issue) the BBQ near the main building again meat not properly cooked on the kebabs and were raw in the middle. Just be careful and check the food that has come from the grill, I am aware that mistakes happen especially when cooking at scale in a hotel or restaurant but raw meat is never a good thing, these were two isolated incidents though and I want to be clear that In general the food was very good.

Pros: The hotel had a great atmosphere - very relaxed. We liked the décor. The swimming pools were lovely and so was the beach. The food was very good. Our children loved the ice-creams and crepes at The Crush. we really enjoyed having a cocktail at the Beach Shack. My massage at the Spa was wonderful.

Cons: We were on an all-inclusive plan which meant that, although most food and drink items were included, some were only available at an additional cost. This made it a bit complicated. The evening entertainment was a bit dull.

Pros: Bangalow, buffet for breakfast and diner offering a large choice of food (including Cretan diet food). Cretan restaurant is great as well. The pools (the one for the kids and the ones for the adults). The kids disco & activities for kids with the animators. The hotel in general is nice, not so crowded, very close to the beach. Some Greek tavernas available nearby (5 minutes walk).

Cons: Bed for the child (2,5 years) did not have a protection on the side, so he fell several times while sleeping. Also, we went on a one-day visit to Santorini. Staff told us that a dinner bag would wait for us in the evening. They gave it to us indeed, but it contained a banana, a small orange juice and a pear. We would have expected at least a sandwich. Location - quite far from Malia town, nothing to visit around.

Pros: Outstanding experience! It was our first time taking vacations on Crete and our only expectation was to rest. Thanks to Cretan Malia Park hotel our 12 days were fabulous. Starting with the worm welcome, everything what followed was perfect. The service, the stuff all over the place, the room and room service, the additional activities offered by the hotel, like cooking lessons, vine testing, Cretan dinner,... Very special and outstanding heartfull feeling creates Cretan Restaurant Mouries, the place itself, the perfect Cretan food mainly prepared by hotel main chef and kind and perfect cooking staff, and even more the young and sincere restaurant manager. Knowing and feeling the guests wishes and desires. Outstanding experience!! We would like to kindly congratulate the Management of the hotel to be present practically all over the day on all places. It was our first time that hotel General Manager and the hotel Management serve to hotel guests’ dinner, to show us their respect. Really perfect and worm feeling, that on every step somebody is taking care for you. We would like to highly recommend the hotel and for sure we will do that again. We had a perfect vacations. Thank you!

Cons: Of course we tried also a new Italian restaurant. It tries to be fancier with ambitious manager, but except the location and food itself, the impression that the restaurant leaves is rather poor. We try three times, firstly also to celebrate daughter birthday, but we never catch the staff on right leg. Last dinner we finished beside the fish refrigerator, no matter if other better tables were free all the evening. So our suggestion to the young manager would be to learn from the Mauries place. At such a beautiful place it is really not a question to have food to survive, we, as a hotel guests, want to experience a nice dinner time close to the beach, without unsuccessful fight for a better table in the restaurant… But, newer the less, we build up the impression taking the last desert at the Mauries, outstanding and heartfull and unforgettable again.

Pros: Hotel has been neatly renovated but is a bit pricy considering the rather basic facilities and service.

Cons: Breakfast buffet was rich in choice but of average quality.

Pros: Everything!

Cons: Nothing

Pros: Met all our expectations. Very nice and well laid out structure. Unforgettable sunsets, paradise beach. Friendly and very attentive staff.

Pros: The staff was amazing, we felt really welcomed there! Location is great, not talking about the views from our room....stunning. The area is really safe and quiet, I would happily recommend it to anyone.

Cons: The single bed could be a bit wider.

Pros: Very clean facility with access to a beautiful beach. Located near restaurants and cafes. Great ambiance. The Family owned restaurant Derossia was amazing as well. Staff was amazing with our family.

Cons: Nothing!

Pros: - perfect location at the beach - the whole variety of coffees from the bar at the pool is quite good and food is okay

Cons: - at the beginning the shower head was horrible, but after a few days it has been replaced by a new one without asking for it. - outside mattrasses are okay, but could be a bit cleaner

Pros: Location

Cons: Nothing

Pros: Relaxed, plenty of sun loungers, private beach, great hospitality, clean and very friendly.

Cons: Nothing

Pros: Kostas and his staff

Cons: Cannot think of anything at all!

Pros: Good location away from “ the strip” so it was quiet, easy walk to shopping, clean room, friendly staff.

Cons: The beach is a bit small and crowded

Pros: Location was okay. Staff was kind

Pros: Cleanliness, great overall, excellent, very friendly and helpful staff, bar and restaurant prices very reasonable

Cons: Nothing

Pros: The property was fantastic. Great location a short walk away from beach restaurants and bars. The apartments themselves, we stayed in the new apartments completed in May 2018, were superb. They were clean, well furnished light and bright. We particularly enjoyed breakfast on out balcony to start the day. Swimming pool was clean and perfect for a dip to cool down and the area around the pool was great with trees providing natural shade. Would recommend to anyone and would return again if we look to visit the area in the future.

Cons: The only thing I would say is that the kitchen lacked a couple of simple things - washing up liquid, dish cloth and tea towel. It would also be good to have tall glasses as well.

Pros: We loved the cats. There was a family of 4 kittens and their mum living on our veranda! Large appartment, nice pool, good bar area, great layout of complex. Laundry area was an added bonus. Kids liked the pool table. Staff were friendly and helpful. Plenty of clean towels provided. Very conveniently situated for access to water parks.

Cons: Bathroom would benefit from some updating. Air conditioning in the bedrooms was an extra charge on arrival but couldn’t have managed without it. There could have been more going on in the bar area - there was a singer on one night but that was it which meant that the bar was very quiet most evenings.

Pros: Clean and calm place for a week of vacation. Excellent personnel! Facilities good and close to the beach. The possibility to take the bus to Hersonissos was also nice. Transfer to the airport also good.

Cons: Should have been a curtain for the shower.

Pros: The Location, friendly staff, clean Pool area,

Cons: No hair dryer, no microwave, no iron or ironing board, no tea towel or washing up liquid The T V was small and old, no cushions on furniture Very sparse

Pros: I loved everything: the modern and cozy room, the friendly staff (they took time to inform us on everything even if they were busy), the extremely rich and tasty breakfast, the terrace in front of our room, the very organised parking area nearby (only 7€ a day) and of course the location close to the best restaurants of the city (I especially recommend peskesi!) We'll come back again!

Pros: Very friendly staff, close to main areas of town for shopping and eating, nice rooms, nice roof terrace overlooking the Aegean

Pros: Staff was very helpful.and friendly. The breakfast was excellent - especially since they offered the local pastry - bougatsa, a custard filled filo specialty of the area. Also, fresh squeezed juices. Thank you, Kastro, this was my third stay here and I will continue ciming back.

Cons: There were stairs up to the lobby and no one to help with luggage. We travel lightly but, as seniors, we could use a little help.

Pros: Great location and great breakfast.

Cons: Our room was oddly shaped and only had one small window. Sort of felt like a cruise ship. Everything else was great was just expecting a little more from the room.

Pros: The staff were lovely, really helpful and supportive. We loved the group of 3 rooms we were given close together

Cons: The room smell bad.

Pros: It was my second time in this hotel. Nice hotel in tbe town, large rooms and bathroom, excelent breakfast, very nice people. recommended.

Pros: Good location

Cons: The cleaners open our luggage when they clean the room. I realised that on the second day of our trip and inform the people in the reception. They just ask if I loose something. Be care with your items.

Pros: The cleanliness Friendly staff A good breakfast And very convient, i stayed just for one night i paid 54 euro

Pros: nicely designed, clean rooms. Great breakfast, great location

Pros: Only pors with this hotel is the geographic localisation, close to the sea and city center and the room is clean.

Cons: The cons now... I was traveling with my wife, when we got to the room the bed were separeted and when we asked to make it a double bed they refused. There were no air conditioning, small balcony (compared to the pictures before booking), the breakfast is a no go, personel is not kind to help you... I would not recommend this hotel for your stay in Heraklion but the one just beside for example (Mirabello where we had a way better time).

Pros: The hotel is fantastic We had an amazing sea view bungalow The staffs absolutely amazing, super nice and friendly. The place is very clean. The beach is beautiful with lots of activities. Large variety of food and restaurants. Definitely recommend for families.

Cons: Not much to do around the hotel and most of the activities are for kids over 3 years old.

Pros: The staff were excellent The food was very good although they provided gluten-free bread you have to be careful the drinks in the all inclusive package were very good quality...

Cons: I thought the city was a little bit run down

Pros: Nice beach Great entertainment team (especially events for kids!) Yoga lessons Great SPA (and very receptive to feedback) Great Italian restaurant (must visit)

Cons: Too packed (difficult to find table in restaurant and too noisy) View from our room (we paid extra for a view) Staff in restaurant is tired Booked sun beds both one the beach and by the pools :( Crete taverna (outside of the hotel) was a big disappointment

Pros: Made feel very, very welcome by ALL staff at ALL times from the guy dropping us of at our accommodation to the staff on the beech at the end of the day!

Cons: The bus journey in to the port was... too HOT ! lol

Pros: Luxury all-inclusive resort on the beach near Heraklion. Great staff and restaurants. Facilities equaled any other restort on the island. Pick up available at airport or seaport.

Pros: Food and drinks were ok, breakfast is better than the other meals. The restaurants with the reservation are better than the common one. Also the restaurant outside the hotel was really good too. The alcoholic drinks are non known labeled but ok to drink.

Cons: The seafront rooms are not sea front actually. You can see the sea like %5 percent when you go to the balcony. Faulty naming of these rooms at all. Not good not worth to buy them, go with the cheaper ones. They are near the sea okay but not sea front or whatever.

Pros: Food is great

Pros: We came back Agapi Beach after 3 years, and we weren't disappointed again. The resort keeps its high standards at everything, from food to facilities. It's just perfect for traveling with kids. We will come back again.

Cons: Some of the entertainment program feels a little retro (trivia quizzes, bingo, movie nights), this has some nice charm to it, but I would expect something more suitable for 2019.

Pros: Very calm place, excellent to come with small children. Has it's own beach and three pools, also has good restaurants and free bars.

Cons: I would like to have an electric kettle in my room, sugar, coffee and tea bags so I could make my own coffee in the morning without going to main restaurant.

Pros: The beach, friendly staff, the food, entertainment, the spa

Cons: Wifi in the room, bed, bathroom of the room

Pros: The staff was really friendly and helpful, I would return just because of them! The room was completely new and always super clean and the bed was like a cloud. The breakfast was tasty and a bit different every day.

Cons: I had problems with the internet reception in my room, the signal was too weak. The other thing (that was more a surprise than an issue) is that we didn't get any shampoo. Hand soap yes, but no shampoo.

Pros: What me and my fiancé loved about this place: - The standard of the village and rooms is incredible - I would give the staff 11 out of 10 for everything - the cleaners do an amazing job everyday! - the value for money is outrageous (incredibly good!) - the location is about a 20 minute walk or 3 min drive from hersonisos (basically a town centre with everything you could want and is so picturesque) - the walk to hersonosiss is beautiful, right along the coast of Crete! - There’s a restaurant attached to the hotel that is run by the hotel itself and is fantastic! - theres a excursion booking place in the building next door so everywhere is accessible on the island even if you don’t have a car! We will be back one day for sure!

Cons: Absolutely nothing.

Pros: Very helpful, friendly staff, and the place is beautiful. The pool was great as well, and we liked the breakfast too.

Cons: WiFi is in effect useless - at least in our room - , because of the poor 4G cover it was a big problem. It would be good if the bathroom will be renovated.

Pros: Breakfast, Location, Staff

Cons: wifi was poor a few days

Pros: Clean and nice. Small rooms with a bit of space ahead to chill out. The walks were covered with Plants and flowers.

Cons: Not much.

Pros: Location is very good.

Cons: I enjoyed my time there.

Pros: location is fine

Cons: possibly breakfast could be more rich

Pros: The breakfast had a good variety and was all freshly cooked. The location was a bit far our of Heraklion town but it was about a 25 minute walk from the main town in Hersinossos.

Cons: The wifi could have been stronger.

Pros: Staff friendly and exceptionally helpful, lovely comfortable room, great location, delicious breakfast.

Pros: Nice staff. Very clean and modern. Chill vibe.

Cons: Not close to the beach

Pros: The stuff was very friendly , the room was very clean and it got cleand and tide up every day! The breakfast was very tasty we asked for warm milk for our children , they warmed up imediatly! I would recommend it without a doubt!

Cons: At 24:00 when I wanted to take a shower was the water not so hot...

Pros: Helpful staff, great value for money.

Cons: Wifi didn’t reach the room properly

Pros: Staff were very helpful and welcoming, cannot fault anything there.

Cons: Food was not great to be honest. Significantly better quality available outside around the old town. - Minor issue but the pool only opens from 9am, which for some may be a little late.

Pros: Very nice hotel/location

Cons: The rooms weren't very large

Pros: The customer service was fabulous... the staff and managers SO accommodating

Cons: The wasps around the pool kept us away during the day

Pros: Very friendly staff, genuinely interested, very clean overall (eg nice smelling public toilet at pool area!) all was done with love, eg there were playthings for the kids at the pool and suncream, just that little bit extra, coffee and tea facilities Loved the minigolf, wifi worked very well

Cons: Nothing

Pros: Very quiet and peaceful, staff was so friendly and couldn’t do enough to help. Food was delicious and the pool was lovely, no fighting for a sun bed

Pros: very fine and cool place

Cons: nothing

Pros: WiFi throughout the site is up to date and modern speeds - Individual Router in each apartment and whole site is covered well.

Pros: Very calm and beautiful place, though Malia is very close, in 1km. Fresh air, picturesque view. Room is so light and cozy. We did yoga on the grass in front of our room, waching the sea, it was such a pleasure. Thank you!

Pros: Luxurious, elegant decor, good wi-fi, great meals and service all the way around, from reception to waitstaff and the chef. Little conveniences like pool towels and choice of pillow types. Very comfortable bed. Good wi-fi, mini-bar and safe.

Cons: The a/c is pre-set at 20 degrees celsius and they won't change it. If you're hot-blooded it may be uncomfortable. The floor of the room had grit and hair when we checked in. The maid service next-day cleaned it up. Everything else was perfect.

Pros: nice hotel but it is rather a 4star not 5

Cons: small pool, average breakfast

Pros: This is an excellent hotel in a very convenient location for sight-seeing. Everything is nearby and close to the waterfront. The staff is friendly and helpful.

Cons: A bit pricey bu you would probably expect that for a five-star hotel.

Pros: Centrally located

Pros: Great hotel! It exceeded out expectations. Breakfast was amazing - excellent hot and cold variety - you won't be disappointed. We were given beach towels to use at the beach and the bellboy even parked our car for us everyday!

Cons: Nothing

Pros: Location, Staff, Breakfast & Dinner was fantastic

Cons: Nothing

Pros: Great facilities. Perfect location. Love the roof top pool.

Pros: I liked everything. Best hotel ever in that price!

Pros: Very nice staff and hotel. Great breakfast

Pros: Great hotel! The location is walking distance to everything!

Pros: Clean, fresh, lovely staff excellent facilities

Cons: Indoor pool was a little chilly

Pros: Clean and good beds

Cons: Very small swimming pools and small rooms.

Pros: Breakfast was great and the staff is friendly and very helpful

Cons: The room we had was a bit small bu that wax our only complaint

Pros: good breakfast

Cons: very poor, pool bar, service and drinks and very expensive for what they offer .

Pros: The Staff are so welcoming, amazing breakfast, very clean hotel and facilities! Great pool and outdoor area. It’s very close to the main shopping area, great local shops and restaurants, really can’t beat the location. Will definitely be returning!

Cons: Rooms are a little on the small side, for large suitcases.

Pros: Comfy beds and pillows. Good breakfast buffet selection. Friendly and courteous staff. Quick access to Heraklion city centre.

Cons: Requested a double bed, but got a twin instead. Slightly outdated hotel decor. Lifts are old and quite slow.

Pros: Very nice hotell, and the staff where doing a really great hotell. Very clean and great value for the money! I really recommend this hotell!

Pros: Everything was wonderful

Pros: You get exactly what you pay for, the hotel is lovely. The service at the pool bar was so fantastic and it was one of the highlights of my trip, as was the relaxing pool. The location was a short walk to lots of nice restaurants and the port.

Cons: On the day of arrival I needed to grab a phone charger out of my suitcase. One staff member told me it was okay, so I opened my suitcase in the lounge at reception, a few moments later I was approached by another staff member who got quite angry and said if I wanted to open my suitcase I would need to go down to the basement. Thankfully by the time he came over I had already grabbed what I needed and was in the process of zipping my suitcase back up, but he was extremely rude.

Pros: The hotel itself was nice, room was generous, had a balcony and the pool facilities were fantastic. We were celebrating and they left a cake in our room, which was a lovely touch.

Cons: At check in, the ladies seemed great and helpful. They offered to order us a taxi at €25, which we accepted. Later on the night before we were due to leave, we discovered the taxi hadn’t been booked and actually, if you book on the day (it took 10 seconds on the day), it is €10-15 cheaper. On check out, the man at the desk was rude and very unhelpful. We asked if we could put our bags behind the desk while we had an early breakfast and he said we could leave them in the lobby unattended, we declined this.

Pros: Staff , room & bed, facilities, breakfast, location all were excellent

Cons: Nothing

Pros: Awesome stay, friendly staff, clean and upscale

Pros: Everything

Pros: Very clean, stuff are very helpful both at reception and restaurant, good selection of breakfast and excellent service.

Cons: Room size are small for 5

Pros: Having never been on an all inclusive holiday before we didn’t know what to expect from Arminda. This property far exceeded any of our expectations. The staff are phenomenal, the facilities are amazing and the location is ideal. The rooms were perfect, they had a mini fridge and bathroom was perfect for 2 of us. Spent very little time in the room during the day. The variety of pools and lounge areas are amazing. We used the pool closest to the beach mostly which had amazing views and a cool sea breeze. The beach is a stones throw away and amazing to relax on. Highly recommend the water sports!!! The staff were beyond helpful, anything we wanted or needed, we didn’t have to ask twice. We had a late flight home and the hotel provided a luggage room to store our suitcases while we relaxed all day and we were able to avail of onsite showers to freshen up before departure. Such a nice comfort. Travelling with a very picky eater we were a bit skeptical about the food. On reflection had nothing to worry about. The variety for breakfast/lunch/dinner is amazing. We were going up and down for seconds and thirds at each meal. The salads, desserts and fresh fruit selections are huge. The hotel is also situated a lovely walking distance between 2 beautiful towns. We altered our routes between both and the ease of access is brilliant. Would not hesitate to return here, could not be happier. Huge thank you to all the amazing staff and entertainment, you made this holiday one to remember.

Pros: The staff was very nice The food is ok

Cons: The pool is with salt water

Pros: A lot of great food all the time all day long, staffs are friendly. It was great vacation over all. Many pools over the place. Water slides were great for kids.

Pros: The hotel is great for a family vacation with little kids. The staff across the hotel was always with a smile and willing to help. Animation team is super lively. Rooms were clean.

Cons: Food was a bit dry and tasteless some days. Not a lot of explanations was given upon arrival to the hotel. The nearby beach situation is not clear. Is it public? does it belong to the hotel next door?

Pros: Extremely nice and very family friendly hotel. The rooms where fresh and clean, staff very friendly and helpful, food was great. And the animation team was really amazing, our daughter was big fan of their shows :) There is a hotel beach 100m down from hotel and bigger public beach 10min walk from there. Our daughter had some ear inflammation and to our surprise there was a doctor that was coming to the hotel twice a day just for this kind of emergencies. And travel insurance covered everything. Great service!

Cons: The drinks, especially coffee was far from what one could wish, but it is a matter of cost i guess.

Pros: Personnel's behavior is the definition of hospitality. With my wife, we enjoyed the most relaxed and carefree holidays we had ever. Congratulations to all, from receptionists to cleaning ladies to waitpersons.

Cons: Everything.

Pros: Staff very friendly and helpful. Food in general was good - you get a fair selection for every meal, and there are options for kids. Food quality was above what I expected. View from sea view rooms is good. Superior rooms are recently renovated.

Cons: Hotel is located close to the sea, but it does not have it's own beach and is completely surrounded by other, large all inclusive hotels. You easily can walk down to a beach, which belongs to another hotel, but the beach itself is not very good and you need to pay for sunbeds/umbrellas. The territory is comparatively small, and if the hotel is full, it feels very cramped. There are 2 medium sized pools and a few smaller pools for kids. Pools get very busy and by about 11:00 all sunbeds are taken. Because of the number of people, pools and surrounding areas do not feel clean. I have not seen staff cleaning the areas or pools and there was always sand on the bottom of the pools. Rooms are small. We stayed at recently renovated superior family room facing the lower pool area and the sea. There is no shampoo/conditioner and other amenities except for liquid hand soap. There was a dispenser for shampoo in the shower, but even that was empty when we arrived and stayed empty until we left. Sleep quality is low. Even though the room was recently updated, the beds were extremely squeaky. Double bed is actually two mattresses which are not level and form a "V" shape when two adults sleep on them. Outside terrace smelled like sewers due to a canalization manhole placed right outside. Not much personal space here as well, neighbors on all sides, some smoking. There is some music on the sea facing side until about 23:30. All of the above starts really getting on your nerves about 3 days in.

Pros: Excellent animation team, good fun and very friendly.

Pros: Just got back from a week in Arminda Hotel. Excellent food with plenty of choice and variety. Brilliant service from all of the staff, from the owner, to the cleaning staff, and everyone in between.

Pros: Everything, people in reception, food, staff,rooms and hospitality of Crete people. Incredible

Cons: Nothing

Pros: Clean

Cons: Food not too much choices didn’t appreciate charging for water at dinner :).

Pros: Perfect for quite chilled out beach and pool holiday, if that's what you like, with great food in the evening

Cons: If you want a busy night life you have to walk to the bars either in Malia or up the road but not too far

Pros: The front desk especially friendly and helpful. All the others also. The manager, George Perakis, was very friendly. We liked the personal attention. Made us feel welcome. Very good personal service. They all really care. We liked the Greek style of cuisine. Very interesting array of salads, yogurt, Greek pastry.

Pros: A great private beach, elegant and comfy bungalow with a nice bed, nice sunbeds in private terrace, excellent long pool for swimming, huge campus-like gardens, restaurant, bars, mini market, and very friendly staff.

Cons: Nothing. A tip is that the location is perfect for beach and relaxing holidays, not much for walk explorations, that would need a car. Fortunately, many car rentals are nearby.

Pros: Rooms are specious, beach is nice

Cons: Food is very basic and made with cheap ingrediants. Price is too high for the value

Pros: Lovely hotel in a beautiful beach bay. The beach is shared with Ikaros hotel which is also really nice - you can join in the evening entertainment there.

Cons: The gym wasn't great - both running machines were out of use. No coffee/tea/water or minibar provided in the rooms

Pros: My wife and myself enjoyed a lot our stay in the hotel. We`ve got our room upgraded to the sea front bungalow.The room was just amazing! It had a patio, the sun beds and an amazing sea view. The hotel is very well located, surrounded beautiful gardens and has a very good beach. The staff are mega helpful and friendly. At breakfasts and dinners we had a good choice of delicious food. We were out for lunch most of the time. There are a lot of restaurants around. WiFi had a good reception, we were able to watch movies on Netflix. We are planning to book this hotel for the next our holidays

Cons: Gym needs an update

Pros: Great pool and very close to the ocean!!

Cons: No elevator but there are people who can help with luggage 24/7.

Pros: We felt like with the family. The hotel stuff were amazing, very hospitable, almost all of them speak several languages and will do their best to make you happy and relaxed. And the food was amazing, compliments to the chef. Location of hotel in Malia is good so one can easily explore central and eastern Crete.

Pros: Clean and comfortable room. Nice location. Staff very polite and professional.