Hacienda Tres Rios Resort Spa & Nature Park

Top Family Hotel

Cons: I did not like the Asian food. Everything else was fantastic.

Pros: We arrived in the evening- quick check in and lovely staff. Our initial thoughts were not great as it seemed to lack atmosphere- How wrong we were. By morning the place was buzzing with genuine ...

Cons: The activities were clearly on a board by the family pool, but when you are relaxing it is hard to keep an eye on time. It would have been good if someone went round announcing the activity beforehand...

Pros: So many activities and events to do that are free including swimming, snorkeling and kayaking in cenotes. Events every night including Mexician , Caribbean and Mayan themed with food and dancers.

Cons: Had bad service one time at one resturant. Italian resturant smells like sewer. Food was good but average.

Pros: The location is the most beautiful we have ever seen! The Animación staff was wonderful: friendly, encouraging, helpful. They made the activities really fun, and made us want to return for more. ...

Cons: We had NO idea that after paying full price they would pressure us into buying a time share! The supervisor (Patty) argued with us when we said we weren't interested; it was very unpleasant. If ...

Pros: Tours in the resort, especially the snorkeling tour. The resort itself is beautiful.

Cons: The beach is not very nice. Water looks black. But pools are very clean and beautiful.

Pros: We liked the convinience of an all-inclusive resort, where we could go to the buffet or go to restaurants to order off a menu. We particularly liked the continuous cocktails served poolside. Poolside...

Cons: We purchased some (over-priced) bug spray in the gift store. They asked for our room number and accepted our cash payment. We didn't keep the receipt but then noticed it was also included on our...