Recent Reviews
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- Neutral
- Negative
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9.0
Pros: So many activities and events to do that are free including swimming, snorkeling and kayaking in cenotes. Events every night including Mexician , Caribbean and Mayan themed with food and dancers.
Cons: Had bad service one time at one resturant. Italian resturant smells like sewer. Food was good but average.
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9.0
Pros: Tours in the resort, especially the snorkeling tour. The resort itself is beautiful.
Cons: The beach is not very nice. Water looks black. But pools are very clean and beautiful.
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10.0
Pros: The beach and activities
Cons: Sometimes slow service
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10.0
Pros: Everyone was friendly, good food, close to everything, plenty to do and staff was very helpful!
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10.0
Pros: I found the staff to be extremely kind & helpful. They went above and beyond our entire stay.
Cons: No I can't think of anything to complain about.
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6.0
Pros: The food was fine for all-inclusive.
Cons: The staff was not very friendly. The pool was cold. There was no fun drink menu and the drinks varied everyday. The beach was horrible.
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9.0
Pros: Absolutely loved the location, amenities and pools. Staff made everything!
Cons: Food is not great. Buffet is only good for breakfast
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8.0
Pros: We love a smaller resort, and this was absolutely perfect. The staff were extremely friendly and accommodating. The food was fantastic, and we loved that we didn't need reservations for their a la carte dining.
Cons: Their sales team was overly pushy to 'buy in' but that's pretty typical for Mexico.
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10.0
Pros: I like the facility itself, and the grounds are beautiful. They have a number of outdoor activities which were very fun. The staff were very pleasant and they were very attentive to making our experience go beyond our expectations.
Cons: The food in the buffet restaurant was not very hot. It seemed to be luke warm. This included the coffee. In order to receive hot coffee I would go to the pastry restaurant and ordered a cappuccino. Also the air conditioning in the lobby was ok, not cold.
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10.0
Pros: The staff and the various activities
Cons: The beach was very dirty
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10.0
Pros: Peaceful. Beautiful. Clean . fun. Not a total party atmosphere. Famiy fun. And not to crowded. Great experience. Family oriented.relaxing.
Cons: No. We liked it a lot.
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7.0
Pros: The setting was absolutely beautiful. It truly is a resort set in a nature park. Lots of activities you can sign up for. Pools were spectacular. Service was great.
Cons: Activities filled up quickly. Room a/c didn't work very well.
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9.0
Pros: So many activities and events to do that are free including swimming, snorkeling and kayaking in cenotes. Events every night including Mexician , Caribbean and Mayan themed with food and dancers.
Cons: Had bad service one time at one resturant. Italian resturant smells like sewer. Food was good but average.
review from
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9.0
Pros: Tours in the resort, especially the snorkeling tour. The resort itself is beautiful.
Cons: The beach is not very nice. Water looks black. But pools are very clean and beautiful.
review from
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10.0
Pros: The beach and activities
Cons: Sometimes slow service
review from
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10.0
Pros: Everyone was friendly, good food, close to everything, plenty to do and staff was very helpful!
review from
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10.0
Pros: I found the staff to be extremely kind & helpful. They went above and beyond our entire stay.
Cons: No I can't think of anything to complain about.
review from
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9.0
Pros: Absolutely loved the location, amenities and pools. Staff made everything!
Cons: Food is not great. Buffet is only good for breakfast
review from
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10.0
Pros: I like the facility itself, and the grounds are beautiful. They have a number of outdoor activities which were very fun. The staff were very pleasant and they were very attentive to making our experience go beyond our expectations.
Cons: The food in the buffet restaurant was not very hot. It seemed to be luke warm. This included the coffee. In order to receive hot coffee I would go to the pastry restaurant and ordered a cappuccino. Also the air conditioning in the lobby was ok, not cold.
review from
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10.0
Pros: The staff and the various activities
Cons: The beach was very dirty
review from
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10.0
Pros: Peaceful. Beautiful. Clean . fun. Not a total party atmosphere. Famiy fun. And not to crowded. Great experience. Family oriented.relaxing.
Cons: No. We liked it a lot.
review from
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8.0
Pros: We love a smaller resort, and this was absolutely perfect. The staff were extremely friendly and accommodating. The food was fantastic, and we loved that we didn't need reservations for their a la carte dining.
Cons: Their sales team was overly pushy to 'buy in' but that's pretty typical for Mexico.
review from
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7.0
Pros: The setting was absolutely beautiful. It truly is a resort set in a nature park. Lots of activities you can sign up for. Pools were spectacular. Service was great.
Cons: Activities filled up quickly. Room a/c didn't work very well.
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