Overview

Iberostar Quetzal All Inclusive

Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2000

$116+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 583 reviews
See all reviews

Review highlights

  • 9.6
  • 9.1
  • 8.9
  • 4.7

Good to know

  • Friendly atmosphere
  • Recreation staff is nice
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    When you stay at Iberostar Quetzal All Inclusive in Playa del Carmen, you'll be on the beach and close to Playacar Golf Club and Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

    Rooms

    Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a sauna. Additional amenities include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at one of the 7 bars/lounges or 3 poolside bars.

    Business, Other Amenities

    Featured amenities include multilingual staff and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 583 reviews
    • 9.6 "Perfectly clean."
    • 9.1 "World class service."
    • 8.9 "Location is great."
    • 8.6 "Food is delicious."
    • 7.9 "Nice rooms."
    • 4.7 "Wellness & sports facilities were not very nice."
    • 3.8 "Internet is poor."
    • 3.6 "Breakfast is below average."
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    Overall Rating

    9.2 Excellent
    Based on 361 reviews
    • 9.7 "Perfectly clean."
      9.5 "95% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.1 "Excellent amenities."
      9.1 "91% found the grounds to be nice."
      9.5 "95% thought the building was wonderful."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% said the recreation staff was great."
      9.5 "95% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
    • 8.8 "Location is great."
      9.2 "92% liked the proximity to shopping."
    • 8.2 "Rooms are great."
      9.5 "95% said rooms were clean."
      10.0 "100% loved the minibar."
      9.6 "96% thought the view was good."
      8.9 "89% enjoyed the shower."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
      4.4 "56% thought it was overpriced."

    Overall Rating

    9.5 Excellent
    Based on 221 reviews
    • 9.7 "Perfectly clean."
      10.0 "100% thought it was clean."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      9.7 "97% thought the service was very professional."
    • 9.1 "Terrific location."
    • 9.0 "Awesome vibe."
      8.9 "89% enjoyed the friendly atmosphere."
    • 8.9 "Food is delicious."
      7.6 "76% loved the menu selection."
    • 4.0 "Internet is poor."
      4.1 "59% thought it was overpriced."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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