Overview

Iberostar Quetzal All Inclusive

Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2000

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+52 984 877 2000
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Rates

Overall guest ratings

8.9/10 Excellent
Based on 564 reviews
See all reviews

Review highlights

  • 9.4
  • 9.3
  • 9.0
  • 6.2

Good to know

  • Recreation staff is nice
  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at Iberostar Quetzal All Inclusive in Playa del Carmen (Playacar), you'll be close to Playacar Golf Club and Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

    Rooms

    Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities include wireless Internet access (surcharge), babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the resort's 5 restaurants and 3 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges.

    Business, Other Amenities

    Featured amenities include multilingual staff and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

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    Amenities

    • Wi-Fi
    • Complimentary breakfast
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Night club
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Private beach
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 564 reviews
    • 9.4 "Wonderful beach."
    • 9.3 "Perfectly clean."
    • 9.0 "Excellent amenities."
    • 9.0 "Terrific location."
    • 8.9 "Great service."
    • 6.2 "Average value."
    • 5.4 "Average comfort."
    • 4.5 "Internet is poor."
    View all review categories

    Overall Rating

    9.0 Excellent
    Based on 355 reviews
    • 9.5 "Perfectly clean."
      10.0 "100% thought it was clean."
      8.9 "89% said rooms were clean."
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      8.1 "81% liked the proximity to shopping."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.4 "84% said the recreation staff was great."
      8.6 "86% said the reception staff was great."
    • 7.6 "Nice rooms."
      8.9 "89% said rooms were clean."
      7.2 "72% were happy with the bathroom."
      9.6 "96% loved the minibar."
      10.0 "100% thought the view was good."
    • 6.1 "Average value."
    • 5.0 "Internet is average."

    Overall Rating

    9.6 Excellent
    Based on 208 reviews
    • 9.5 "Wonderful beach."
    • 9.3 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 9.3 "Terrific location."
    • 9.0 "World class service."
      8.7 "87% said the recreation staff was great."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.9 "Food is delicious."
      8.4 "84% loved the menu selection."
    • 6.2 "Average value."
    • 5.3 "Average comfort."
    • 4.7 "Internet is poor."
      4.4 "56% thought it was overpriced."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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