Pontoon Beach Hotels

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Very clean and fresh smelling. Quiet rooms and comfortable bed. Breakfast was very nice with many options The pictures showed a hot tub, but it has been covered over?

Very clean great hotel room

The person at the front desk was very kind and helpful. I was not feeling well when I arrived and she pointed out that they had some over-the-counter medication in stock at a very reasonable price. Saved me a trip to a grocery store!

The staff was very informative. No

The bed is nice. Big, comfortable The heater/AC would warn the room fine, but we noticed turning the temp down didn't turn heat down. It just kept warning room. It was warmer than I think the temp seeing was. Had it at 66 degrees. That finally turned the machine to stop blowing warn air.

Front Desk staff her customer service was Excellent. She will be great Supervisor for the future!!!!! As military Family will always look for great service and she did more then that she made us feel welcome and she was very helpful. Great location for military members that are looking for a place to stay when you have come to pick up you car when we come back form overseas.

It was clean and comfortable, and only 15-20 minutes from Busch Stadium.

It was a beautiful building with nice amenities. They had a special event which kept the remaining guests from the main foyer, bar and Starbucks. It was disappointing to miss those in the evening.

The staff were very friendly and the facility was beautiful. I recommend spending some time in the great hall area to take in the beautiful space.

It was being rehabbed a bit so it wasn't in its full glory

-very helpful staff -updated, spacious rooms -AWESOME light show -nice bar in the lobby -beautiful architecture Parking is $25 for self park and $35 for valet... I highly recommend the valet! It's definitely worth the extra money. (It seems expensive, but a lot of hotels in downtown areas charge money for parking....)

Staff was outstanding not having enough money to stay longer

Absolutely fantastic experience! The historic building of the hotel was wonderful. Service superb and friendly. They were great at accommodating out big dog and we loved the pet playground, only wish it had been fences on the open side. We will definitely stay here again when in St. Louis!

The decor and continued renovation to the old station is good. Awesome lobby, rooms clean, plenty to do around the complex. One night wasn't enough. As recommended, use valet parking for both security and convenience. Lobby staff are a bit robotic. Could use some sprucing up in the way of personality and interpersonal skills.

Great view of the stadium! Breakfast buffet was delicious! East tower elevators had long wait time.

The proximity to the Arch & Ballpark was great as well as the other downtown spots. Never really felt like we needed a taxi except when we went to the Budweiser Brewery. The welcome desk & concierge staff were very friendly & informative. The only cons I have about this hotels is the elevator w/ the keypads were always backed up, there is no free wi-fi, & the rooms didn't have a fridge. Other than that the hotel was nice.

Convenient, nice parking arrangement (not too pricey for the city), restaurant/bar at the top of the hotel was very good! The elevators, though usually efficient, were occasionally slow. It was also a bit difficult to regulate the temperature of the room.

So close to everything downtown, but the hotel is also very nice--they are not trading a nice place to stay for just the location. And the place was very popular, people enjoying the lobby and going up to rooftop bar, even though the Cardinals were out of town.

The location was convenient for local attractions. The room we stayed in was newly renovated and very clean. It would've been nice to be able to go to the lobby of the hotel and get breakfast and a good cup of coffee without having to go to over to the casino.

Big room and bathroom

Location

Fast check in, nice clean room, great view, Starbucks, close to lots of restaurants All the Cubs fans staying for the weekend. Go cards!!!

Bed was comfortable. Big rooms and nice rain shower. Nearby bridge construction makes it difficult to access. Said bar was closed when there were still people in it. Took forever to check out - one agent to handle phones and checkout. Then I needed change for a valet tip so skipped the front desk and asked the restaurant - took over 5 minutes to finally get my change. Staff all friendly and tried to be helpful but the actual result was frustrating.

there was a lot of hidden taxes and parking is $20 a night. Also you have to pay $13 a day for wifi. I would expect these fees to be included in the price, kind of disappointed but not a big deal. Just kind of annoying

They gave us a very nice clean room on the top floor overlooking the stadium and arch. Bathroom had a decent sized bathtub! Downtown location means that you will pay at least $20 per night for parking! Hallway noise seemed to come in a bit louder than in other places I've stayed.

Best bed/comforter I've ever had at a hotel, shower was luxurious, nice bathrobe, staff was very friendly, parking attendant was very friendly. Nothing extra was included, no free breakfast, not even a free bottle of water even though it's sitting on your dresser when you get there (has a tag for $3). Minibar, like any hotel, was way overpriced.

The room was very nice and the bathroom was amazing. Nothing

We loved thw beds! We just wanted to slunber. Loved the spa bathroom. LIked having a robe. Good food. Nice tv. Spacious room! We felt special. This was a staycation for me and my senior mom. She enjoyed herself immensely. There was a high pitched humming noise, like from something mechanical, coming from outside the room. It wasn't too loud, but you could hear it. I don't know if it was the hotel itself, or noise from the street. We were on a higher floor as well.

The hotel is beautiful, with a real air of luxury. At a very affordable price too. However I ate here and will not be repeating the experience. The food was so bland it was like eating cardboard. My guest had a different dish and had the same opinion. It was the most bizarre dining experience I have ever had. It looked appetizing but tasted of nothing. I would also like to comment that although luxurious the hotel is rather stingy, you have to pay for wifi and the business centre. The 20% room service charge was excessive. Poor tv channels too. I'd still come back though as such a gorgeous place in a fabulous location.

Everything. Very nice place to stay. Parking garage technology malfunction detained us and a couple other guests for about 1/2 hour.

Location, facilities and architecture were excellent. Room was a bit dated.

Location, decor, facilities. The outdoor pool is great. One of St. Louis's classic hotels that has more than maintained its beauty and panache.

The location was very near the hospital. I had one of the newly renovated/decorated rooms. The poolside restaurant was very nice in the evenings. I will stay here again during my next visit.

The staff were able to accommodate every request. Our club level suite was well-appointed and comfortable. The club lounge concierges were all very attentive and courteous. Front desk staff was the same. The fitness center, Sante, is an actual fitness club to which hotel guests have access. This club had top-notch equipment and facilities, making this the best hotel gym I've ever experienced. I will stay here again for the gym alone. An excellent experience overall, and we are looking forward to our next visit. Like a lot of hotels, the sink and bathtub drained very slowly.

I love this place. I stay here whenever visiting St Louis. Close proximity to several points of interest. Excellent breakfast and kickback.

Provided breakfast and dinner with happy hour

Location, comfort, amenities, friendly staff Nothing

Comfortable, quiet, and great location with a generous breakfast, evening 'recepti

530 kickback. Nothing.

The staff was very friendly and efficient, delicious breakfast, beautiful hotel!

Complimentary breakfast and evening happy hour. Strong chlorine odor around the pool.