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Hotel was clean, staff was friendly.
The rooms were clean & the staff was nice and helpful. Its welcoming. When we entered the room there was urine on the toilet. We told the staff and they cleaned it right away. The room was also full of mosquitos. We got bit all night.
The breakfast was the only good thing. The room was extremely dirty to the point we switched the now new room had hair all over the shower and someone never flushed before they left
Rooms were clean and modern. Mattress was a good one. Everything worked, tv, microwave, etc. Breakfast was okay. It was a very nice place, but not worth the money. It was $133 with tax and everything for two of us to stay one night. It was not on Lake Erie, not beach front, etc.
the location was perfect for my trip. The main desk greeted us nicely.The room was very nice and comfortable.
Close to Ferry. Rooms were clean. Rooms could be remodeled. Starting show age.
We arrived late in the evening, after a 12hr trip, expecting lodging. The doors were closed and no one answered the phone. Withe temperature was in the single digits, we quickly had to find another hotel.
Bathroom and dressing area where clean and well maintained. Staff was friendly. Mini fridge, microwave and 2cup coffee maker in room where nice touches. Carpet wall coverings and furniture was old and worn. One of the chairs at the table was severely stained. The room was very musty. So much so that they has two glade solid air fresheners in the room and they didn't help much. Old standard definition tube TV. Beds where OK at best as far as comfort. Needs updating.
Felt like home No lights in 603 bathroom
The location ( near lake). The price was very fair. The hotel is very equivalent to its price. The breakfast (free) needed more of a variety.
- Clean - Affordable - Beds were comfortable - Shower hot and high pressure - Decor could be updated. - Tube TV's. It works, but meh.
This is all you really need for a stay. Nothing more , nothing less. Perfectly adequate. Remote for TV was only partially operative. A/C system very noisy.
We were given a room key ast check in. When we got to the room, there was a messy bed, trash all over, tv on, lights on like someone was already staying there. We quickly shut the door and went back down for a new key. Same thing happened to my aunt.
The cleanliness & somewhat comfortable beds. We liked that you could park in front of your hotel room door, so we didn't have a far walk at all to carry our things inside. Very close to the lake. Arriving to check in, the receptionist was very rude & had a nasty attitude! There was NO refrigerator & NO microwave in the room! Each day we would have to get a new key card to actually to get back into our room. Most of the rooms are NOT on the lake or facing the lake! The cost for a room is very pricey! Our last night there, the police were called on the guest in the room right beside ours. The hotel really needs to be updated.
It would have been fine were it not for a few deficiencies. First, the room smelled terrible. Person at the desk gave me a spray bottle of deodorizer which helped but the smell still hung on throughout our stay. Then, the next morning we were treated to cold showers even though there was hot water at the sink.
It was right next to a very good Mexican restaurant. It is very important that we have WIFI. But the wifi did not work for over half the time we were there. They were trying to fix it and it did come back on and off and on and off. We specifically asked for a beach front hotel and we had to drive to it
The location was just great close to everything I wanted to do The smell in the hallways was not the best
Front desk was nice and helpful. It was our first time to Putin Bay and they made it a great visit. Would stay again. Breakfast
breakfast and staff room
Great location to the safari park! Shower was not that clean
The staff was helpful and knowledgeable of the area. There was a 2 hour delay with check-in because the cleaning staff was understaffed.
The front desk staff was nice And the indoor pool No refrigerator in rooms and so much chlorine in the pool it irritated my family's skin
we thought the complimentary HOT breakfast was going to be more like a buffet .. with eggs bacon.. etc.. not just waffles.. so we ended up going elsewhere for breakfast
good smelling rooms clean and friendly staff nice pool the pool had a bunch of windows and the pool was at the corner of an intersection(not as much privacy) and the rooms didn't have fridges in them ( need milk for morning shakes.)
price and location I wish that breakfast would be available earlier in the morning, and that hot coffee would be available around the clock
Very clean. Breakfast bar featured a cool automatic pancake maker that has to be seen to be believed. About 20 miles off the turnpike, in a resort-type area near Lake Erie shore. Requested hotel near Fremont exit on turnpike via this booking service and among the listings in Fremont got this one in Port Clinton instead of the one in Fremont. Unfortunately I did not google map this address before booking. Got off at Fremont exit in heavy fog and was told at Fremont Holiday Inn Express that we had to drive 20 more miles to Port Clinton Holiday Inn Express. We had already paid, so we did this, worrying all the way that we would not make it there in the pea soup fog along two lane country roads. Moral of the story - always check the address on this booking website to make sure the Holiday Inn Express you think you are booking is actually the one closest to you.
The staff was friendly, accommodating and incredible The facilities were a bit "dingy" and dated. It was as if you were stepping into the 1970's. Also, the lighting fixture had bugs in it and they buzzed... always a turn off. Otherwise a nice place.
Hotel was clean, staff very helpful. We had to check out early due to a death in the family. Tim was wonderful at processing our refund in a way that allowed us to leave quickly. He was polite, respectful and kind.
Best value for price. My room and the entire facility was very clean.