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Passenger van |
Commercial |
4 locations in Prince Frederick
Filters
Reviews
8.0 Very good
May 2021
Pros:
Staff friendly and drop off was easy.Cons:
Have vehicle ready at your time of reservation3.2 Poor
Jul 2020
Cons:
I waited over an hour for the car then had to wait for the car I was renting to get cleaned only took 5 mins to clean the car ... were in a pandemic so it would’ve been nice to see the car throughly cleaned4.0 Mediocre
Jun 2019
Pros:
Was in and out in less than 20 minutesCons:
Car could have been cleaner and could have been the car I reserved. I reserved a full size car and was given a compact suv. I reserved a full size for a reason...I needed the space.9.6 Wonderful
Nov 2018
Pros:
This car rental folks called me a week before my trip to confirm that I was still travelling. Then they called again two days before I travelled. And lastly the day of travelling. When I went to pick up the vehicle, the customer representative realized that the trunk was not completely clean. So she picked up the vacuum cleaner and vacuumed it herself. Personally I think that's what good customer service is all about.Cons:
Nothing bad to talk about.8.8 Very good
Apr 2017
Pros:
The staff was helpful. I was there in the afternoon and it was very busy.3 locations in Prince Frederick
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Reviews
10.0 Wonderful
Apr 2021
Cons:
Ordered a Jeep Cherekee was given a smaller vehicle. I really needed the extra space for luggage.6.0 Okay
Mar 2021
Pros:
Staff was nice but the car smelled like a dirty toilet. The brakes on the car were very bad. It made sense when the representative asked me if I planned on doing a lot of driving.Cons:
Tell me about the car in it’s state and not let me drive off in that condition. I had a minor with me.10.0 Wonderful
Mar 2021
Pros:
Everything was good and the customer service representative was especially above and beyond in mannerism, courteous, helpful and know her job as well. Her name was ‘Angel’ Thank you Hertz! Hattie Curry10.0 Wonderful
Jan 2021
Pros:
Tia was awesome, kind and smiley even under a mask;)Cons:
Can’t think of anything... car clean and wiped down and ready to go! So easy!2.0 Poor
Mar 2020
Cons:
They called me the day of my rental and left me a message that they didnt have a car for me even though I had a reservation. Never made any effort to try and help me otherwise. I tried calling back numerous times and never got through. Ended up having to rent with a different rental agency who could accommodate me and at least acknowledge me.7.6 Good
Jan 2020
Cons:
I dropped the car off in Port Canaveral at 6pm on a Saturday. They closed at 4pm. There was not any clear instructions on what to do with hour keys etc....One location in Prince Frederick
Filters
Reviews
2.0 Poor
Apr 2021
Pros:
Did not have rental available.Cons:
Rental was not available, upon check in I was told they did not have my vehicle. Need to improve their system to know whats available.2.0 Poor
Apr 2017
Pros:
nothing to likeCons:
They did not have a car available at all when I went to pick it upOne location in Prince Frederick
One location in Prince Frederick
Filters
Reviews
2.0 Poor
Jan 2021
Pros:
nothingCons:
staff was rude7.2 Good
May 2020
Pros:
Staff was excellent. Very courteous and accommodatingCons:
When extending a rental I should be offered the same base price instead of it being raised hirer. Especially during these hard times.2.0 Poor
Jul 2016
Pros:
My wife was looking for a rental in California and multiple tabs were open in her search.Cons:
The Kayak site included "California MD". She hadn't noticed and books a fair rate. The problem was that we weren't going there! Neither Kayak, NextCar nor the actual rental car place in Lexington Park would cancel the transaction even though it was a week away.3.2 Poor
Nov 2015
Cons:
The hidden fee's that were not mentioned!!Along with a 12 passenger van, rental companies in Prince Frederick offer 7 passenger vans.
Pick-up location | Prince Frederick |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |