Welcome to the Hilton Providence hotel. Located in the heart of downtown Providence, Rhode Island, this stylish Providence hotel is within walking distance of Historic Federal Hill, Providence Place Mall and Rhode Island Convention Center. Discover top Providence attractions with ease from this comfortable and sophisticated Rhode Island hotel Enjoy all day dining at Shula's 347. Named in honor of Hall of Fame Coach Don Shula, this popular grill restaurant offers exceptional cuisine. Indulge in breakfast, lunch or dinner or dine al fresco on the seasonal patio and enjoy city views. Relax at the Starbucks® café and discover a wide variety of coffees, pastries and light snacks at the Hilton Providence hotel Host a meeting or event in one of 11 meeting rooms and boardrooms and stay connected in the business center. Celebrate a special occasion with up to 500 guests in the elegant Rosemoor Ballroom and allow the dedicated team at this Providence hotel to assist in planning each special event After a long day in the business center or an exciting day discovering Providence, refresh with a swim in the indoor pool or rejuvenate in the fitness center. Retire to a comfortable guest room with wireless internet access and enjoy room service
Staff were helpful
Bathroom was very small and needed some renovation. Room was dark and could have used better lighting.
Perfect location for show @ DD Center, & walking distance to plenty of sights/restaraunts/bars/shopping.
Daily parking rate of $25. Walked everywhere, so didn't use car for two days.
Having made a reservation for two doubles in june for oct, we arrived to find there were none available. We were give a king and rollaway torture bed. We wetre told that rooms were given to walk-ins first come, first serve. Why do you take our phone # and credit card? Parking outrageously expensive with no options.
Comfort of the room & location to the conference facilities in the city
On the final night, there was a disturbance (drunk young men) on our floor. Despite being informed at 2.30am - the staff/security did not deal with this issue until 5.30am. By this point, my night's sleep was beyond repair! We were not offered componsation for this - which was very disappoionting, as we paid a lot of money for this room, and only managed a few hours sleep.
Convenience and good service of the hotel staffs. Room cleanliness is good and comfortable.
only free wifi at the hotel lobby.
The check in & concierge were efficient. Although whilst they foced on dining. I believe for me it would have been more advantageous to mention the trolley tour bus which shows you around the city as I was only there for one day & had travelled from Australia. By the time I read a brochure Sunday morning the tours didn't start till 11.00 when I was ready to leave.. Also my daughter Julie has called the hotel as they had debited our credit card almost $500 even though I paid cash Saturday. As at Yesterday this matter still had not been rectified. We had two rooms there, perhapsd as a good will gesture you could comp them a room in the future. Regards Kathleen Roberts
Other thana the hotel breakfast lounge we couldn't find anyway else for breakfast.
The great restaurant and security
The professionalism of the reservation agent at the hotel.
They did not have the reservation that I made in their system. So had I not called ahead of time to cancel, there would've been some awkwardness of having booked the room online only to not have it in the hotels system.