Westerly Hotels

Proximity to the beach

Cute older beach hotel. Clean and well maintained.

the location right on the water you could get no closer!!!!

the food was not what we thought it would be....

Shower water pressure

Balcony,comfy bed,location.

Small shower,only 2 towels. No ice machine.

Not bad for the price in the 'in season'. Very friendly and kind manager.

We had a great time in the Westerly area-going to the beaches, restaurants, Block Island, windsurfing, biking, hiking, and swimming. We especially enjoyed staying at the Sand Dollar Inn where the managers treated us like family. Because of them, Westerly is our favorite vacation get away. The hotel rooms are nice, clean, and are fequently changing. The continental breakfast has a great variety of food and beverages. If you need help with anything, the Sand Dollar Inn is there to assist you!

leaving it the next morning

upon arrival I took 1 look and turned to get the sleeping bag out of the car to place atop the worn dingy bed spread. I did not want to touch it at all. the floor was warped and pushed up in areas. the shower was pretty disgusting as well.

TO SUMMARIZE, ITS A DUMP!

Waffles for free in the morning, clean comfortable room.

Comfortable bed, clean, spacious, good bathroom layout, blackout curtains

Weak microwave

No frills here but it's clean. Good if you just need a place to lay your head. Close-ish to casinos and beaches.

The room and arrive was great I'd def book there again

Noisy neighbors

I spent a little extra on this hotel because it got good reviews and I will pay a little more for quality. I was grossly disappointed with this hotel. We pulled in, and were literally the only car in the hotel parking lot - and it was midnight. There was no hot water for a shower in the room so we suffered through freezing cold showers. When we checked out, we told them about the cold water and they just made a bunch of excuses as to why the water was cold without any apologies or reimbursement. A truly poorly managed hotel.

King size bed was very comfortable

no

It was across the street from our favorite restaurant

Was very dirty, couldn't take a shower, shower curtain was filthy, Pillows were old and small not to our satisfaction..

Room was better than expected for money we paid. Room was very clean and queen beds were comfortable.

The staff/service is terrible. We booked the shuttle to a casino for 930pm but when we arrived 5 minutes early they left us while claiming the people from our room had already boarded the shuttle. They had no way of verifying and making sure the right people boarded. My girlfriend had to wait in -2 degree weather for th next shuttle. Also there's breakfast until 11am amd we arrived at 1055 to get something quick to eat for the ride back and they said it had already closed. Why say it's opened until 11am but close earlier than the advertised time. Entire staff and manager seemed unorganized and unprofessional.

The casino shuttle and waffle maker in the morning make this place! Less then half what you pay to stay at foxwoods. I'd definitely go back.

Nothing I can think of.

Great value! Reception desk staff greeted me as I was still approaching the desk. Professional hospitality, great facility, in great condition, in a fantastic location. Would definitely return.

Nothing.

The size if the room was perfect. The bed was very comfy. It was a short distance to both Foxwoods and Mohegan Sun. The Mystic Aquarium was with in walking distance as was the Old Mystic Plaza. All in all it was a great stay and I would recommend it to a friend.

We did not like that there wasn't a shuttle, car service or limo service to the Casino Resorts. For the price this feature should be included as well as a free Continental Breakfast.

Very Friendly staff, cozy rooms! Will definitely stay here again!

Just needs a little updating. Better breakfast options.

My kids really enjoyed breakfast and cookie time. Our room was very cute! It was definitely a better experience that what we expected from Quality Inn.

Nope.

Close to the parks and attractions in the area

The room smelled musty.

the rooms where ok the bed was nice to sleep on.

the tv would not go past 20 for volume so it was hard to hear and the tv location was bad

Being able to bring my pet was a major bonus. We didn't have to worry about leaving our dog alone and the rooms were very clean and spacious! The staff was very friendly and courteous and the breakfast in the morning was awesome!

The beds were a little bit too hard

The beds were comfortable and breakfast was good. Hotel rooms were clean.

Had trouble getting into our rooms our keys didn't work so the lady had to give us a new set of keys. We told the lady at the front desk that it was probably the door and if its possible to just switch our rooms. She refused and gave us new card to try and that one didn't work. Our stuff was locked in the room the lady had to come up to our room and try it herself and it wouldn't work so she had to go back downstairs to get this machine thing that opens the doors but she couldn't see what she was doing because she didn't have her glasses so my friend had to help her smh worst experience ever eventually we were able to get into the room and they gave us new room. I map quest the address to see how far foxwoods was it said it was 10 minutes away but it was more like 20 minutes.

Nice room layout, pet friendly, convenient to interstate, good breakfast.

Location to town and attractions was not as depicted by site location at booking. Carpeting had sticky spots and smelled of dirty gym clothes. Poor soundproofing compared to other hotels we've stayed at, especially on this trip.

The complimentary breakfast was extensive and the staff was diligent in keeping all of the offerings replenished. The suite was large and very comfortable. We would stay again in the future

The fact that this place is very clean and comfortable all throughout...makes me definitely want to come back. I travel alot and very rarely seen places like this. My room was very clean, we even had a nice sized jacuzzi in it.The fitness center was decent, and the full breakfast in the morning was completely AWESOME! One downside,10 min from the casino. .Nevertheless,its location is still prime. Only 3 min away from Mystic Seaport area. This is my first post about any property,i spoke with their staff,who are so nice,who make you want to come back. just had to say something, it was that good.

10 min from casino

I like the fact that it came with everything I needed ... kitchenette area, iron and board, even WiFi

Love the location next to Mystic Diner for breakfast. Close to downtown Mystic; Seaport; and Aquarium. Had a very late arrival. Room was held. Woman at front desk very pleasant. Room was clean.

We couldn't sleep at all since the gutter was broken in front of the room and water was pouring down in front of the room. It was also dripping in the room.

The room was very large. We had a fridge and microwave, both of which worked well. Easy checkout from the room.

Walls too thin. I could hear every word my neighbors said. Whirlpool was a disappointment. Jets in unusual places.

Rooms were clean and very close to attractions.

Nosie if you kept dehumidifier running.

view was nice, comfortable, clean, free wireless, but there seemed to be a limit on number of devices?

we ordered room service and it was late....not sure the eggs were eggs either, suspected they were egg substitute or eggs in a carton or some such thing. more creamers needed for coffee....television sounds travelled from neighboring rooms....would have preferred an included continental breakfast in the dining area.

Staff was super awesome

Beautiful room with a couch! Bed was so comfortable that we slept in and missed breakfast. Excellant shower pressure!

Wish breakfast ran later than 9am. No microwave in the room. Shower room with toilet was a bit tight getting in and out. Not very many TV channels and TV kept shutting off by itself after about an hour and half.

Loved the clean and spacious room. Bathroom was immaculate! Staff was friendly and very helpful too. Perfect getaway with my daughter. It can be tought to please an 18 year old girl but my daughter loved the Hyatt. The 2 of walki Misquamicut beach every winter and then spend the night at the Hyatt. Already looking forward to next year!

Nothing. All was great!

Room smelled like a bunch of mobsters had spent the day playing poker.

The deeply engrained smell of cigarette smoke in the room. When I asked for a new room, they said no. Pretty sure all the rooms are smoking, so there was no reason to switch.

Price

"Continental Breakfast" was coffee and cereal. Half of electrical outlets in room didn't work. Water in bathroom backwards - hot instead of cold & vice versa.

The bed was comfortable

The ice machine was out of order, the wall above the A/C unit was falling apart, no drink or snack machines, and I swear I saw a mouse!!!

Comfort of room with fridge and microwave. Free HBO

Not much left at breakfast if you came down after 9. And all the newspapers were gone both mornings.

For the price my wife and I really enjoyed the rooms and the breakfast. It was a short drive to the casino which we didn't mind at all too

We're not picky. Everything was just fine

Location was great, nice hotel, good breakfast.

Don't care for the mattress, tried different adjustments with no improvement.

Bed smell clean & was very comfortable.

No toothpaste, toilet seat was dirty

The sink is in the room not in the bathroom wich is un comfortable.

The bed was comfortable

The hotel was old and needed a lot of upgrades to the building and rooms. Ceiling had water stains, carpet was grungy, the microwave was broken and would not stop ticking like a timer (super annoying), the a/c was loud and old. Cosmetically needed a ton of work. The pictures online were deceiving and made the hotel seem cleaner and more updated than it actually was.

Very bad service by the housekeeping staff, beds were unclean

The room smelled awful. We had to buy a can of room freshener. The furniture was warn. They didn't provide any breakfast other than coffee. If you had a room on the second floor there was no elevator.

Friendly and helpful person at the front desk. Good location close to the freeway.