Guest reviews
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All Reviews
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Families
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Overall Rating
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10.0 "Incredible bar."
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9.2 "Terrific location."9.9 "99%
liked the proximity to shopping ." 9.4 "94%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "Business sites within easy reach , said 100%." 10.0 "100% thought it waseasy to get to the train station ." 8.0 "Easily accessible by car , said 80%." -
8.6 "Great service."9.4 "94% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 8.0 "80% thought theservice was very professional ." 9.1 "Hotel security was great , thought 91%." -
7.0 "Nice rooms."5.3 "For only 53%, the
bathroom was ok ." 6.8 "Cleanliness of the bathroom was average , said 68%." -
6.3 "Average amenities."6.3 "63% thought the
building was acceptable ." 6.3 "63% considered thelobby entrance to be so-so ." -
4.9 "Breakfast is below average."1.3 "87% said the
breakfast was too expensive ." -
4.8 "Value below average."4.9 "51% thought it was
overpriced ." 1.3 "87% said thebreakfast was too expensive ." -
4.6 "Internet is poor."4.9 "51% thought it was
overpriced ." 3.6 "64% said thewifi quality was bad ." -
2.6 "Horrible pool."
Overall Rating
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9.1 "Terrific location."9.9 "99%
liked the proximity to shopping ." 9.5 "95%liked the proximity to sightseeing ." -
8.6 "Great service."9.5 "95% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 9.1 "Hotel security was great , thought 91%." -
7.3 "High comfort."8.0 "80% said the
beds were comfortable ." 8.6 "86% thoughtrooms were spacious ." 8.8 "88% liked thebig bathroom ." -
7.0 "Nice rooms."8.0 "80% said the
beds were comfortable ." 7.2 "72% saidrooms were clean ." 8.6 "86% thoughtrooms were spacious ." 9.5 "95% thought theview was good ." 8.8 "88% liked thebig bathroom ." -
5.9 "Vibe was decent."5.6 "56% considered the
lobby entrance to be so-so ." 6.5 "Only 65% thought, thehotel was stylish ." -
5.9 "Average amenities."5.9 "59% thought the
building was acceptable ." 5.6 "56% considered thelobby entrance to be so-so ." -
5.3 "Breakfast is mediocre."
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4.8 "Value below average."
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4.6 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
2.6 "Horrible pool."
Overall Rating
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9.3 "Terrific location."9.8 "98%
liked the proximity to shopping ." 9.4 "94%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.8 "Great service."9.3 "93% found the
staff to be very friendly ." 7.9 "79% thought theservice was very professional ." -
6.9 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ." -
6.2 "Average amenities."6.2 "62% thought the
building was acceptable ." -
4.9 "Breakfast is below average."
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4.8 "Value below average."4.9 "51% thought it was
overpriced ." -
4.4 "Internet is poor."4.9 "51% thought it was
overpriced ." 3.4 "66% said thewifi quality was bad ." -
2.8 "Horrible pool."
Overall Rating
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9.4 "Terrific location."
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8.4 "Great service."9.0 "90% found the
staff to be very friendly ." -
7.7 "Good cleanliness."7.3 "73% said
rooms were clean ." -
6.8 "Rooms are ok."
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6.5 "Vibe was decent."
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6.1 "Average amenities."6.1 "61% thought the
building was acceptable ." -
5.6 "Average value."
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2.6 "Horrible pool."
Overall Rating
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9.1 "Terrific location."
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8.6 "Great service."9.3 "93% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." -
7.4 "High comfort."8.2 "82% said the
beds were comfortable ." -
7.1 "Nice rooms."8.2 "82% said the
beds were comfortable ." -
4.7 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
The reception staff was accommodating and, refreshingly, genuine interested in being of service and help to all guests.
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7.7review from
The hot tub didn't work :-(
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4.0review from
I liked how close the Hotel was to many fun bars and exciting things to see. I didn't like the staff, the hair that was all over my room and not having any food available 24hr.
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10.0review from
We loved the location and consistency in Omni hotels. Extremely friendly and helpful staff. Very nice restaurants and close to mall with high end stores which I loved. Comfy beds and my 2 kids under 2 loved it as well. Only occasional chair in room needed to be changed or cleaned as stains on cream shows up unfortunately.
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10.0review from
Beds were extremely comfortable Breakfast in room was too expensive
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8.8review from
stayed two nights at the hotel for my 21st and Valentine's Day. the hotel is right in downtown providence. easy to walk to places. also enjoyed that the hotel was connected to the providence place mall. my boyfriend and I stayed in a premier room so we had beautiful views of downtown. We paid extra to get a corner room which we thought would have been bigger than it was. The room next to us had a young child who spent the night screaming from 4am-noon, so we didn't get much sleep the first night. Wifi was expensive as well as parking. Also from our room you could hear the elevator every time it came up and down past our floor which was annoying at times. we purchased a movie one night to watch and the movie skipped. the front desk did not charge us for it, but you would think for paying $18 for a movie that the quality would have been better
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10.0review from
Great location. Easy walking to many attractions.
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10.0review from
The hotel is right next to downtown and connected to the mall and convention center. The Internet was too expensive and parking was a bit pricey as well.
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10.0review from
This hotel is in the heart of downtown Providence and it's connected to the Providence Place Mall as well as the Dunkin Donuts Convention Center. Self parking is $18 per day and valet parking is $28 per day. Valet has come and go priveleges whereas self parking does not. WiFi is also pricey if you would like a decent connection. It came in at $15 per day.
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7.4review from
Staff was friendly and helpful. Room was clean and well appointed. Pool area was fun and we enjoyed the hot tub. I felt a little nickel and dimed: the parking was expensive and there weren't other options in the area. It added a lot of cost to what seemed to be, initially, a great deal.
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10.0review from
Actually booked the room from my iPhone while driving up 95, a half hour before arrival. Great deal through Kayak. Although it was very late, the staff were pleasant and polite. The room was perfect for my high school senior son and myself.
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6.5review from
It's clean and was a large room. We checked in at 11 pm after a long drive excited to get to bed. We were kept up for hours when what sounded like a trash compactor was on all night. It was SO LOUD and we live in a city so we are used to noise. I just can't believe they put us in that room and that they charge people money to stay in a room that is next to some sort of loud machine.
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8.8review from
The room and view were wonderful. Large bathroom, comfortable bed, and overall very clean. The hotel is connected to Providence Place, which makes it easy to do a little shopping if you would like to. At first I felt the valet parking was a little expensive at $28 a night, but it really is worth it. Obviously free parking would be ideal, but self parking is almost as expensive and doesn't give you the flexibility to come and go. The indoor pool is worthless. It is quite small and entirely overrun with noisy kids. We walked in and turned around immediately. The elevator was very frustrating. It requires key cards to select any floor that isn't the ground level. That wouldn't be a problem if the card reader worked flawlessly, but it didn't. It also did not stay on the current floor, while we selected where we wanted to go. This means, that although we were going up, the elevator would move to another floor before we could make our selection. People would get on going in the opposite direction, which was very annoying.
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4.2review from
Location only Room was set to 80 degrees and when I turned the temp down it was impossible to tell if the temp was going down.
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10.0review from
Accessibility, indoor pool
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7.0review from
Bed was extremely comfortable. Staff was nice Construction everywhere, no where near complete. Valet parking was assumed and made it difficult to undo and it was pricey at $28
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9.4review from
The reception staff was accommodating and, refreshingly, genuine interested in being of service and help to all guests.
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10.0review from
We loved the location and consistency in Omni hotels. Extremely friendly and helpful staff. Very nice restaurants and close to mall with high end stores which I loved. Comfy beds and my 2 kids under 2 loved it as well. Only occasional chair in room needed to be changed or cleaned as stains on cream shows up unfortunately.
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10.0review from
Beds were extremely comfortable Breakfast in room was too expensive
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8.8review from
stayed two nights at the hotel for my 21st and Valentine's Day. the hotel is right in downtown providence. easy to walk to places. also enjoyed that the hotel was connected to the providence place mall. my boyfriend and I stayed in a premier room so we had beautiful views of downtown. We paid extra to get a corner room which we thought would have been bigger than it was. The room next to us had a young child who spent the night screaming from 4am-noon, so we didn't get much sleep the first night. Wifi was expensive as well as parking. Also from our room you could hear the elevator every time it came up and down past our floor which was annoying at times. we purchased a movie one night to watch and the movie skipped. the front desk did not charge us for it, but you would think for paying $18 for a movie that the quality would have been better
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10.0review from
Great location. Easy walking to many attractions.
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10.0review from
The hotel is right next to downtown and connected to the mall and convention center. The Internet was too expensive and parking was a bit pricey as well.
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10.0review from
This hotel is in the heart of downtown Providence and it's connected to the Providence Place Mall as well as the Dunkin Donuts Convention Center. Self parking is $18 per day and valet parking is $28 per day. Valet has come and go priveleges whereas self parking does not. WiFi is also pricey if you would like a decent connection. It came in at $15 per day.
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10.0review from
Actually booked the room from my iPhone while driving up 95, a half hour before arrival. Great deal through Kayak. Although it was very late, the staff were pleasant and polite. The room was perfect for my high school senior son and myself.
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8.8review from
The room and view were wonderful. Large bathroom, comfortable bed, and overall very clean. The hotel is connected to Providence Place, which makes it easy to do a little shopping if you would like to. At first I felt the valet parking was a little expensive at $28 a night, but it really is worth it. Obviously free parking would be ideal, but self parking is almost as expensive and doesn't give you the flexibility to come and go. The indoor pool is worthless. It is quite small and entirely overrun with noisy kids. We walked in and turned around immediately. The elevator was very frustrating. It requires key cards to select any floor that isn't the ground level. That wouldn't be a problem if the card reader worked flawlessly, but it didn't. It also did not stay on the current floor, while we selected where we wanted to go. This means, that although we were going up, the elevator would move to another floor before we could make our selection. People would get on going in the opposite direction, which was very annoying.
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10.0review from
Accessibility, indoor pool
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7.7review from
The hot tub didn't work :-(
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7.4review from
Staff was friendly and helpful. Room was clean and well appointed. Pool area was fun and we enjoyed the hot tub. I felt a little nickel and dimed: the parking was expensive and there weren't other options in the area. It added a lot of cost to what seemed to be, initially, a great deal.
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7.0review from
Bed was extremely comfortable. Staff was nice Construction everywhere, no where near complete. Valet parking was assumed and made it difficult to undo and it was pricey at $28
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4.0review from
I liked how close the Hotel was to many fun bars and exciting things to see. I didn't like the staff, the hair that was all over my room and not having any food available 24hr.
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6.5review from
It's clean and was a large room. We checked in at 11 pm after a long drive excited to get to bed. We were kept up for hours when what sounded like a trash compactor was on all night. It was SO LOUD and we live in a city so we are used to noise. I just can't believe they put us in that room and that they charge people money to stay in a room that is next to some sort of loud machine.
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4.2review from
Location only Room was set to 80 degrees and when I turned the temp down it was impossible to tell if the temp was going down.
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