Recent Reviews
- All reviews
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- Neutral
- Negative
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9.4
Caring and attentive staff
Pros: The reception staff was accommodating and, refreshingly, genuine interested in being of service and help to all guests.
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7.7
Cons: The hot tub didn't work :-(
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4.0
Not a great time
Pros: I liked how close the Hotel was to many fun bars and exciting things to see.
Cons: I didn't like the staff, the hair that was all over my room and not having any food available 24hr.
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10.0
Great experience
Pros: We loved the location and consistency in Omni hotels. Extremely friendly and helpful staff. Very nice restaurants and close to mall with high end stores which I loved. Comfy beds and my 2 kids under 2 loved it as well.
Cons: Only occasional chair in room needed to be changed or cleaned as stains on cream shows up unfortunately.
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10.0
Upscale comfort
Pros: Beds were extremely comfortable
Cons: Breakfast in room was too expensive
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8.8
21st bday/valentines weekend getaway
Pros: stayed two nights at the hotel for my 21st and Valentine's Day. the hotel is right in downtown providence. easy to walk to places. also enjoyed that the hotel was connected to the providence place mall. my boyfriend and I stayed in a premier room so we had beautiful views of downtown.
Cons: We paid extra to get a corner room which we thought would have been bigger than it was. The room next to us had a young child who spent the night screaming from 4am-noon, so we didn't get much sleep the first night. Wifi was expensive as well as parking. Also from our room you could hear the elevator every time it came up and down past our floor which was annoying at times. we purchased a movie one night to watch and the movie skipped. the front desk did not charge us for it, but you would think for paying $18 for a movie that the quality would have been better
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10.0
Pros: Great location. Easy walking to many attractions.
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10.0
Awesome Location
Pros: The hotel is right next to downtown and connected to the mall and convention center.
Cons: The Internet was too expensive and parking was a bit pricey as well.
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10.0
Location, Location, Location
Pros: This hotel is in the heart of downtown Providence and it's connected to the Providence Place Mall as well as the Dunkin Donuts Convention Center.
Cons: Self parking is $18 per day and valet parking is $28 per day. Valet has come and go priveleges whereas self parking does not. WiFi is also pricey if you would like a decent connection. It came in at $15 per day.
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7.4
Affordable-ish option in downtown Providence
Pros: Staff was friendly and helpful. Room was clean and well appointed. Pool area was fun and we enjoyed the hot tub.
Cons: I felt a little nickel and dimed: the parking was expensive and there weren't other options in the area. It added a lot of cost to what seemed to be, initially, a great deal.
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10.0
Great Last-Minute Deal
Pros: Actually booked the room from my iPhone while driving up 95, a half hour before arrival. Great deal through Kayak. Although it was very late, the staff were pleasant and polite. The room was perfect for my high school senior son and myself.
review from
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6.5
Would not go back
Pros: It's clean and was a large room.
Cons: We checked in at 11 pm after a long drive excited to get to bed. We were kept up for hours when what sounded like a trash compactor was on all night. It was SO LOUD and we live in a city so we are used to noise. I just can't believe they put us in that room and that they charge people money to stay in a room that is next to some sort of loud machine.
review from
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9.4
Caring and attentive staff
Pros: The reception staff was accommodating and, refreshingly, genuine interested in being of service and help to all guests.
review from
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10.0
Great experience
Pros: We loved the location and consistency in Omni hotels. Extremely friendly and helpful staff. Very nice restaurants and close to mall with high end stores which I loved. Comfy beds and my 2 kids under 2 loved it as well.
Cons: Only occasional chair in room needed to be changed or cleaned as stains on cream shows up unfortunately.
review from
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10.0
Upscale comfort
Pros: Beds were extremely comfortable
Cons: Breakfast in room was too expensive
review from
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8.8
21st bday/valentines weekend getaway
Pros: stayed two nights at the hotel for my 21st and Valentine's Day. the hotel is right in downtown providence. easy to walk to places. also enjoyed that the hotel was connected to the providence place mall. my boyfriend and I stayed in a premier room so we had beautiful views of downtown.
Cons: We paid extra to get a corner room which we thought would have been bigger than it was. The room next to us had a young child who spent the night screaming from 4am-noon, so we didn't get much sleep the first night. Wifi was expensive as well as parking. Also from our room you could hear the elevator every time it came up and down past our floor which was annoying at times. we purchased a movie one night to watch and the movie skipped. the front desk did not charge us for it, but you would think for paying $18 for a movie that the quality would have been better
review from
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10.0
Pros: Great location. Easy walking to many attractions.
review from
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10.0
Awesome Location
Pros: The hotel is right next to downtown and connected to the mall and convention center.
Cons: The Internet was too expensive and parking was a bit pricey as well.
review from
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10.0
Location, Location, Location
Pros: This hotel is in the heart of downtown Providence and it's connected to the Providence Place Mall as well as the Dunkin Donuts Convention Center.
Cons: Self parking is $18 per day and valet parking is $28 per day. Valet has come and go priveleges whereas self parking does not. WiFi is also pricey if you would like a decent connection. It came in at $15 per day.
review from
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10.0
Great Last-Minute Deal
Pros: Actually booked the room from my iPhone while driving up 95, a half hour before arrival. Great deal through Kayak. Although it was very late, the staff were pleasant and polite. The room was perfect for my high school senior son and myself.
review from
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7.7
Cons: The hot tub didn't work :-(
review from
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7.4
Affordable-ish option in downtown Providence
Pros: Staff was friendly and helpful. Room was clean and well appointed. Pool area was fun and we enjoyed the hot tub.
Cons: I felt a little nickel and dimed: the parking was expensive and there weren't other options in the area. It added a lot of cost to what seemed to be, initially, a great deal.
review from
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4.0
Not a great time
Pros: I liked how close the Hotel was to many fun bars and exciting things to see.
Cons: I didn't like the staff, the hair that was all over my room and not having any food available 24hr.
review from
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6.5
Would not go back
Pros: It's clean and was a large room.
Cons: We checked in at 11 pm after a long drive excited to get to bed. We were kept up for hours when what sounded like a trash compactor was on all night. It was SO LOUD and we live in a city so we are used to noise. I just can't believe they put us in that room and that they charge people money to stay in a room that is next to some sort of loud machine.
review from
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