Pros (+) The location was the best part.
Cons (-) Give customers a discount or free parking. Had to pay 15$ just to leave the garage and come back minutes later.
4 stars
Omni Providence Hotel
1 West Exchange Street, Providence, RI 02903, United States
Providence, RI
See location+1 401 598 8000Photos of Omni Providence Hotel
Overview
Omni Providence Hotel offers guests a landmark hotel in Providence and is connected to the Rhode Island Convention Center, the Dunkin' Donuts Center, and the new Providence Place Mall. This premier location in downtown Providence provides guests convenient access to a wide array of local attractions. The hotel is within walking distance of the main college campuses in the city, historic attractions, delicious restaurants, upscale and affordable shopping, exciting entertainment, and so much more. Guests looking to stay in one of America's most charming cities should look no further than this hotel.
With stunning views of downtown Providence, this hotel offers guests an amazing stay in the heart of the city. The non-smoking luxury hotel offers 564 luxurious guest rooms and suites for guests to choose from. Whether an active or serene traveler, this hotel offers convenient and luxurious accommodations to satisfy any type of guest. With access to the Capital Club Fitness Center and proximity to beaches, golfing, and tennis, there are endless amounts of ways for guests to relax or exercise. After a long day, guests are sure to enjoy a refreshing dip at the hotel's heated indoor pool.
After a refreshing dip in the pool, guests will return to their luxury guest room and enjoy a variety of amazing amenities. With flat-panel HDTVs, WiFi service, a mini-fridge, plush robes, and more, guests will have no trouble winding down and enjoying the comfort of their room after a long day. All in all, Omni Providence Hotel gives every guest a memorable stay.
Latest deals for Omni Providence Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Omni Providence Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Flat-screen TV
- Cable or satellite TV
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
General
- Family rooms
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Hot tub
- Sauna
- Pool
Parking and transportation
- Parking
- Valet parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Omni Providence Hotel
8.5
Very good
2252 verified ratings
Wonderful
1247
Very good
366
Good
250
Okay
131
Fair
122
Mediocre
53
Poor
83
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, often highlighting the modern and enjoyable atmosphere. However, there were notable complaints regarding rude staff and service issues, particularly during check-in and room service. Some guests also mentioned the need for improvements in amenities and room conditions.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
21 reviews
All reviews
Pros (+) Just okay.
Cons (-) Nothing special.
Pros (+) Modern
Cons (-) Parking not i life’s whe. I paid almost 400 for my room. Toilet overflow late at night was not cool.
Pros (+) The hotel is very clean, had friendly staff and is centrally located to the train station, highway and for walking to see the city. The attached mall, Providence Place, has a good selection of stores and restaurants for all budgets.
Cons (-) Having to join the hotel loyalty club to obtain free wifi. Why not make it available as soon as I enter the hotel?
Pros (+) The reception staff was accommodating and, refreshingly, genuine interested in being of service and help to all guests.
Cons (-) The hot tub didn't work :-(
Pros (+) I liked how close the Hotel was to many fun bars and exciting things to see.
Cons (-) I didn't like the staff, the hair that was all over my room and not having any food available 24hr.
Pros (+) We loved the location and consistency in Omni hotels. Extremely friendly and helpful staff. Very nice restaurants and close to mall with high end stores which I loved. Comfy beds and my 2 kids under 2 loved it as well.
Cons (-) Only occasional chair in room needed to be changed or cleaned as stains on cream shows up unfortunately.
Pros (+) Beds were extremely comfortable
Cons (-) Breakfast in room was too expensive
Pros (+) stayed two nights at the hotel for my 21st and Valentine's Day. the hotel is right in downtown providence. easy to walk to places. also enjoyed that the hotel was connected to the providence place mall. my boyfriend and I stayed in a premier room so we had beautiful views of downtown.
Cons (-) We paid extra to get a corner room which we thought would have been bigger than it was. The room next to us had a young child who spent the night screaming from 4am-noon, so we didn't get much sleep the first night. Wifi was expensive as well as parking. Also from our room you could hear the elevator every time it came up and down past our floor which was annoying at times. we purchased a movie on...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a heated indoor pool, a fitness center, and stunning views of downtown Providence. Guests can also enjoy convenient access to the Rhode Island Convention Center, the Dunkin' Donuts Center, and the Providence Place Mall.
How is the quality of the beds at Omni Providence Hotel?
Guests have described the beds as comfortable and perfect for a good night's sleep. Some have specifically mentioned the comfy bed and the spacious and clean rooms.
What are guests saying about the cleanliness of the hotel?
Many guests have praised the hotel for being clean and comfortable. However, some have mentioned issues with the cleanliness of the windows and the need for updates in certain areas.
Is parking readily available at the hotel?
The hotel offers parking and valet parking options. However, some guests have mentioned that the cost of parking was considered to be high.
What can guests expect from the hotel's dining options?
The hotel features a restaurant, bar/lounge, coffee shop, and snack bar. Some guests have mentioned that they were not aware of the breakfast or restaurant options, while others have praised the location and connection with the mall for dining choices.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Pool Availability
Some guests were disappointed to find the pool closed, so it's advisable to check the pool's availability before booking if this is an important amenity for your stay.
Be Mindful of Noise
A few guests reported issues with noise, so light sleepers may want to request a quieter room location or bring earplugs.
Consider Parking Alternatives
Several guests found the cost of parking to be high, so it may be worth exploring nearby parking options to save on expenses.
Verify Amenities
Some guests were surprised by the lack of certain amenities, such as a pool despite it being advertised, so it's advisable to verify the availability of specific amenities before booking.
Request Water Bottles
Some guests were disappointed by the lack of complimentary water bottles in the room, so it may be helpful to request these upon check-in to avoid unexpected expenses.
Explore Nearby Dining Options
Take advantage of the convenient location near various restaurants and cafes for a diverse dining experience beyond the hotel's dining options.
Check for Room Updates
While the hotel offers luxurious accommodations, some guests mentioned that certain rooms and facilities may be in need of updating, so it's advisable to inquire about the room's condition before booking.
Utilize the Sky Bridge
Guests appreciated the convenience of the sky bridge connecting the hotel to the mall, making it easy to access shopping and dining options without stepping outside.
Be Aware of Check-in Charges
Some guests reported issues with unexpected charges during check-in, so it's advisable to clarify any potential additional fees before arrival.
Location
1 West Exchange Street, Providence, RI 02903
What's nearby
- The Residences at the Westin40 yd
- Providence Place Mall190 yd
- Providence Biltmore225 yd
- Dunkin Donuts Center241 yd
- Rhode Island Convention Center241 yd
- Federal Building Providence Rhode Island0.3 mi
- First Baptist Church of America0.4 mi
- RISD Museum0.4 mi
- Rhode Island Statehouse0.4 mi
- Cathedral of Saints Peter and Paul0.4 mi
- Brown University0.7 mi
- Nightingale-Brown House0.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Omni Providence Hotel
Low season | March |
|---|---|
High season | November |
Average price (weeknight) | $196 |
Average price (weekend night) | $268 |
When to book a room at Omni Providence Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Omni Providence Hotel
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Value for money | 8.2 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Providence-TFGreen |
Distance to airport | 7.0 mi |
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