Pros (+) Close to airport
Cons (-) Sheets were never changed. Just re-made the bed and cleaned the room. Hair from the previous guests were all over the shower walls and floor AND sheets. I paid $230. Wish I could get my money back.
2 stars
Hillside Hotel
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Photos of Hillside Hotel
Overview
Located just a brief walk from Sutphin Boulevard IND Queens Boulevard Line, Hillside Hotel New York City offers guests an ideal base when visiting New York City. It also offers free Wi-Fi.
A 24-hour reception and a car rental desk are just some of the available services at the hotel. It also offers a lift and a vending machine.
Rooms at Hillside Hotel New York City are equipped with refrigerators, microwaves and cable/satellite channels.
After settling in to their room, guests can explore the local area with use of Jamaica Lirr Station, which is a short stroll from the hotel. Madison Square Garden and United Nations Headquarters are a easy drive from the property.
Latest deals for Hillside Hotel
Amenities at Hillside Hotel
- Free Wi-Fi
- Parking
- Hairdryer
- 24hr front desk
- Increased accessibility
- Microwave
- Refrigerator
- Kitchen
- Elevator
Kitchen
- Microwave
- Refrigerator
- Kitchen
Accessibility and suitability
- Elevator
- Increased accessibility
Parking and transportation
- Parking
Bathroom
- Hairdryer
Services and conveniences
- 24hr front desk
Basics
- Free Wi-Fi
Reviews of Hillside Hotel
5.3
Fair
622 verified ratings
Wonderful
92
Very good
46
Good
83
Okay
53
Fair
77
Mediocre
45
Poor
226
Summary of reviews
Guests say
Guests overwhelmingly expressed dissatisfaction with their experience at the hotel, primarily citing severe cleanliness issues, including dirty rooms and unclean bedding. Several reviews highlighted poor service, with guests feeling inadequately supported by staff and facing issues such as being charged for rooms that were unavailable. However, the hotel's location was noted positively, as it was convenient for some guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
5.4 out of 10
45 reviews
6.3 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Hillside Hotel?
The hotel is very clean, the staff is great, and the rooms are convenient and well-located.
What are the cons of staying at Hillside Hotel?
Some guests reported that the ice machine was broken, and there were complaints about the room smelling bad and being too small.
What amenities are available at Hillside Hotel?
The hotel offers free Wi-Fi, a 24-hour front desk, and rooms equipped with refrigerators and microwaves.
When is the best time to visit Hillside Hotel?
The high season is in January, and the low season is in December.
Is parking available at Hillside Hotel?
Yes, the hotel offers free parking as well as street parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Nearby Attractions
The hotel is conveniently located near several attractions such as Jack Kaiser Stadium, Belson Stadium, and Aqueduct Racetrack, making it a good choice for sports enthusiasts or those attending events in the area.
Room Selection Advice
Based on guest feedback, it's advisable to thoroughly check the room upon arrival, as some guests reported cleanliness issues, such as dirty bedding and unclean bathrooms.
Check for Special Services
Guests mentioned that early check-in and late check-out are available for an additional fee, which can be convenient for those with specific travel schedules.
Be Mindful of Seasonality
If planning a visit, it may be beneficial to avoid the low season in December, as some guests reported issues with the hotel being closed or out of service during this time.
Parking Considerations
While the hotel offers free parking, some guests reported having to pay for parking, so it's advisable to confirm the parking situation upon arrival.
Be Aware of Noise Levels
Some guests mentioned noise issues, particularly in rooms located near the lobby, so it may be beneficial to request a room away from high-traffic areas.
Verify Amenities
Despite the hotel's listed amenities, some guests reported issues such as broken ice machines and non-functional TVs, so it's advisable to verify the availability of these amenities before booking.
Be Cautious of Cleanliness
Several guests reported cleanliness issues, including dirty rooms, stained bedding, and unpleasant odors, so it's important to consider this aspect when booking.
Communication with Booking Platforms
In some cases, guests faced challenges with booking platforms, such as being charged for non-existent stays, so it's advisable to verify the hotel's operational status and booking details directly with the hotel.
Consider Alternative Accommodations
Based on negative feedback regarding cleanliness, noise, and overall condition, it may be worthwhile to explore alternative accommodation options in the area.
Location
140-17 Queens Blvd, Queens, NY 11435
What's nearby
- Queens Library1.1 mi
- Aqueduct Racetrack2.2 mi
- Queens Theatre in the Park3.2 mi
- Congregation Tifereth Israel3.3 mi
- Unisphere3.3 mi
- Queens Museum of Art3.4 mi
- Queens Botanical Garden3.4 mi
- Flushing Meadows-Corona Park3.4 mi
- USTA Billie Jean King National Tennis Center3.5 mi
- Flushing Meadows Natatorium3.5 mi
- Arthur Ashe Stadium3.6 mi
- New York Hall of Science3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hillside Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hillside Hotel
Nearby hotels and places to stay
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Value for money | 4.6 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | New York John F Kennedy Intl |
Distance to airport | 4.8 mi |