Chatty and opinionated front desk clerk. bed and pillows were hard and uncomfortable. toiletries were of mediocre quality.
2 stars
GrandStay Residential Suites Hotel Rapid City
Photos of GrandStay Residential Suites Hotel Rapid City
Overview
GrandStay Residential Suites provides a comfortable setting while in Rapid City. It also features an indoor pool, a Jacuzzi and a fitness center.
A dry cleaning service and an express check-in and check-out feature are just some of the convenient services at the hotel. Meeting rooms, an airport shuttle and a business centre are also provided.
Rooms at GrandStay Residential Suites feature refrigerators, dishwashers and microwaves.
For guests who enjoy exploring local dining options, there is a large variety right on the doorstep. Dinosaur Park and South Dakota School of Mines and Technology are only a short car trip away.
Amenities at GrandStay Residential Suites Hotel Rapid City
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Bathroom
- Raised toilet
- Shared toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Heated pool
- Infinity pool
- Hot tub
- Indoor pool
Dining
- Dining room
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
General
- Seating area
- Sofa
- Telephone
- Carpeted
Parking and transportation
- Shuttle service (free)
- Airport shuttle (surcharge)
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Outdoor
- Grill
Things to do
- Board games/puzzles
Fitness
- Fitness center
Reviews of GrandStay Residential Suites Hotel Rapid City
7.9
Good
590 verified ratings
Wonderful
271
Very good
79
Good
97
Okay
41
Fair
37
Mediocre
18
Poor
47
Summary of reviews
Guests say
Overall, guests have expressed dissatisfaction with the cleanliness of the rooms, citing dirty conditions and inadequate housekeeping services. While some appreciated the spacious room sizes, others mentioned service shortcomings, particularly with staff friendliness and responsiveness. The location received some positive feedback, but overall, many felt the hotel could improve significantly in terms of maintenance and cleanliness.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
525 reviews
8.1 out of 10
10 reviews
6.1 out of 10
3 reviews
6.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the rooms at GrandStay Residential Suites Hotel?
You can expect spacious rooms with full-sized fridges, separate living and dining areas, and well-equipped kitchens including dishwashers and microwaves.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about cleanliness, such as dusty areas around the TV and worn furniture in the rooms. However, the staff is friendly and helpful.
What are the highlights of the breakfast at GrandStay Residential Suites Hotel?
The breakfast offers a large variety of options and is highly praised by guests for its quality and variety, making it a great start to the day.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, and guests appreciate the spacious outdoor area for pets.
When is the best time to visit GrandStay Residential Suites Hotel?
The high season is in June, offering a great time to enjoy the hotel's amenities and explore the nearby attractions. However, February is the low season, which might provide a quieter experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchenette
Several guests appreciated the convenience of having a kitchenette in the room, providing ample space and amenities for families or longer stays.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is mentioned as the low season, potentially offering a quieter and more relaxed experience.
Check Nearby Dining Options
Guests found the hotel's proximity to various dining options convenient, including IHOP, Kohls, and gas stations, providing flexibility for meals.
Be Mindful of Room Selection
Some guests mentioned issues with specific rooms, such as a dirty hot tub or a handicap room when not requested. It may be beneficial to communicate room preferences clearly during booking.
Verify Pool and Hot Tub Conditions
Several guests reported issues with the pool and hot tub, including cleanliness and maintenance. It's advisable to check the current status before planning to use these facilities.
Take Advantage of the Free Airport Shuttle
If you need transportation to and from the airport, the hotel offers a free shuttle service, which can be a convenient and cost-effective option.
Consider Pet-Friendly Amenities
If traveling with pets, the hotel offers pet-friendly accommodations, but it's advisable to inquire about any associated charges and specific pet policies.
Plan for Breakfast
While some guests enjoyed the breakfast, others found it disappointing. It may be helpful to set expectations accordingly or explore nearby breakfast options for greater variety.
Communicate Special Requests Early
If you have specific needs or requests, such as a non-smoking room or additional amenities, it's recommended to communicate these in advance to ensure a comfortable stay.
Be Aware of Potential Noise Issues
Some guests mentioned noise disturbances, including from neighboring rooms or outside the hotel. Consider requesting a quieter room location if noise sensitivity is a concern.
Location
660 Disk Drive, Rapid City, SD 57701
What's nearby
- Pirate's Cove Adventure Golf1.4 mi
- The Journey Museum & Learning Center1.5 mi
- Milwaukee Road Freight House1.7 mi
- Flags & Wheels Indoor Racing1.9 mi
- Art Alley1.9 mi
- Emmanuel Episcopal Church2.1 mi
- Dinosaur Park2.3 mi
- Cathedral of Our Lady of Perpetual Help3.3 mi
- Hidden Valley Observatory3.6 mi
- Call of the Wild Museum3.7 mi
- Watiki Indoor Waterpark Resort3.9 mi
- Chapel in the Hills5.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about GrandStay Residential Suites Hotel Rapid City
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $144 |
Average price (weekend night) | $171 |
When to book a room at GrandStay Residential Suites Hotel Rapid City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at GrandStay Residential Suites Hotel Rapid City
FAQs when booking at GrandStay Residential Suites Hotel Rapid City
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in Rapid CityMost recommended
See most recommended stays in Rapid CityGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Rapid City |
Distance to airport | 9.5 mi |
Everything you need to know for your stay in Rapid City
Complete your trip
Popular destinations