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Rooms with high ceilings. Comfy beds. Hot shower. Breakfast was very very poor. Staff did not care the food which was served. Four star hotel must provide a better service.
A perfect stop over.
Very good location. Nice breakfest. Free parking. Free Wi-Fi internet. Small bathroom. No dressing-gowns. Very soft bed.
The room was very good and the location perfect. Please read my earlier comments
Easy access and central location
Large swimming pool and large spa/ wellness area. Very good facilities for a decent price. Has everything the more fancy ones have. Very nice breakfast. There should be a coffee/tea making faciity in room as well as a safety deposit box. If one books a superior room, then one can use the minibar for the entire stay for free. Pitty that's what I've found out only during checkout. Elevators are a bit old.
The balcony in the room and the champagne breakfast In the Hotel Booking description it said that the hotel included wifi in the price. However when we arrived, they informed us we had to pay for it in addition if we wanted wifi,
good breakfast buffet 1. heating was switched off during the night. Aircon difficult to manipulate and unsuitable for heating the room. 2. for the tourist info office: if you have paid a Kurtaxe and received a Gästekarte you should be able to get the reduction at the entrance of the Bäder and not be told to have done the booking via the hotel or the tourist info office.
especialy the swimming pool for us at that day, the hotel was nice and quiet too thin pillows and poor quality of the "asparagus soup/creme"
quiteness, location, pool/spa facilities wellness center closed on sunday, no french speaking at all (closed to the border!)
location and comfort
The facility and staff are outstanding. The morning breakfast was great, and the food and drinks in the New Orleans Bistro
This hotel was fine for 4 nights-as we spent a lot of time out and about-we really only wanted somewhere to lay our heads at night. The place is looking a bit dated although it is very centrally located. If you are looking for luxury hotel-this isnt it but if you are going to the spa baths and driving around to the nearby attractions etc. and dont really need to use the hotel facilities much;this is the place for you as it is close to all good restaurants etc.
A comfortable luxury hotel located ideally for a short city trip. Personnel was helpful and pleasant.
The comfort and luxury as well as the staff - the resident entertainer is brilliant as well as engauging No English Papers or tv
The closeness of proximity to the city made it convenient to walk everywhere. The hotel was comfortable, the staff was very accomodating and the food was great. The facilities and amenities such as pool, spa and exercise facilities were great and convenient. Top notch hotel.
Week end breakfast fantastic Wi-Fi under payment. It is impossible, in 2010 for a 5 star hotel, ask for money for wi-fi. I will cancell it from my next trip for this reason.
breakfast is very rich, located in city centre.
Position, availability Parking facilities, Information of area in English
We stayed at this hotel over Xmas 2007; the staff were excellent and friendly and it felt like they could not do enough for you. The highlights of this hotel is the comfort of the rooms, the great buffet breakfast and the superb spa/pool facilities. I was expecting the hotel to be based in grounds of its own or similar from the photo-thats note the case but it is in a superb central but quiet location-this is one of those hotels where you pay quite a bit to stay, it is after all 5 star but you dont feel like its overpriced-highly recommend this place.
the staff are friendly and accommodating. The hotel services - restaurants and spa very good. Great location! the hotel spa was beautiful... however my massage was 10 minutes shorter than it was supposed to be and my husband received a more expensive treatment than what I booked for him and as a result had to pay more. Also, we didn't challenge this sitatution so the spa might have done something to correct the situation but wasn't given the opportunity to.
All round facilities good with a good location and friendly staff.
Availability of car parking space. Courteous, friendly, reception. Comfortable room. Note: Be aware that we stayed one night only, en route to Switzerland on holiday, but nevertheless we enjoyed our visit to Baden-Baden and would like to visit the city again. If we do, we'll opt to stay at the Holiday Inn. Tea/coffee facilities in the room could be improved.
good quality of rooms and very good beds and rooms
On a buisness trip,and the hotel gave a very pleasnat and relaxed athmosphere, very plesant and helpfull staff. No not in the two nights I stayed.
friendliness of staff, clean room,late breakfast No
reception is nice, room is clean. deliciou breakfest without extra charges, better for family with young children. no
Quiet room, comfortable bed, excellent breakfast
The room was very clean and with air condition. The parking was not free.
it was a new hotel and we were provided with a brand new room
it is a new hotel, very nice , very comfortable , close to the center, free internet, good breakfast - it was great !!! there was no safein the room. i
perfect hotel, staff was very hepful and downtown is a short 5 minute walk. gorgeous city. great breakfast, parking downstairs no free WIFI, had to purchase through t-mobile.
Although the garden is nice, it was not good as the pictures. Disappointment.
we liked the location of the the hotel...easy to walk and shop the town...close to therme baths The hotel front desk at night and again in the morning were not friendly and actually rude. We didn't feel welcome at all.
The hotel was in an excellent location and offered car parking, both of which were required for our touring holiday. The staff were friendly and helpful. I would have preferred a free internet connection so that I may easily and simply check my business e-mails, an operation of less than 10 minutes.
We may recommend the dinner at hotel resaurant. Offered 3 course meal was a top notch and very reasonably priced. The hotel also offers discounted enterance ticket to the Caracalla Therme.
hotel was very central- ideal for exploring Baden Baden
Very central Hotel. Asked for a room with a garden view as advised by a previous comment on your website and got it. The Hotel staff were so helpful and the room was a good size and spotlessly clean. Would stay there again. No
A very attractive old building. Pleasant, helpful staff. Food very good. Nice selection available at breakfast. Can be difficult to find by car first time due to the padestrian areas in the town centre.
Location is very good. Breakfast buffet was excellent.
in town yet quiet (our room overlooked garden). very pleasing hotel in a very lovely place stayed 3 nights but did not see bar open at all, which I thought strange. didnt like small metal steps into bathroom and entrance - care needed
Location and service within the hotel were excellent. There was no tea or coffee making facilities in the room
the view from the room. excelent breakfast
Excellent staff, beautiful views, free on site parking, solid free breakfast, free wifi Nothing
The staff was extremely helpful and friendly. The food was fantastic!
Excellent - A very peaceful setting in a village twenty minutes or so from Baden-Baden's centre. The breakfast is probably the best I have ever had - lots of choice with many types of meats, cheese, breads, cereals and fruits. I wouldn't change anything - though I personally would have liked a hotel bar, I am not sure it would suit this particular establishment.
the view from the hotel is realy extraordinary the atmosphere of the place is outstanding
The location and the relaxed ambience.
Hotel was located in beautiful and peaceful surroundings amidst vineyards, in a scenic village with good fine dining options. The room was spacious with nice views and great to come back to after a tiring day out. Hotel was nicely decorated, and has a lovely breakfast room with great views. Good location, only 20 minutes drive to Baden-Baden and about an hour plus to Colmar and Black Forest towns. Pillows were too soft, towels were on the thin side and not changed daily. It would have been nice to have coffee and tea making facilities in the room, especially in cold weather.
Our room was huge, the bathroom very well equipped, lovely areas to sit and relax inside and out, incredible view, fantastic breakfast. Close to nice walking trails.
decoration, comfortness, cleanliness, location, view of the room
I liked the courtesy of the hotel staff. Thats was the best part. The staff also went out of their way to serve us. Amazing place.
The hotel is in a quite area. The room was clean and very confortable. The continental breakfaste excellent. The staff is very professional and the quality is high. We arrived during the night and they offered us a tea. This stuff is very appreciated. n/a
the hotel is brand new and has some very fancy features and exceptionally good materials have been used. Our suite was very spacious. One can access the Caracalla Therme by passing through the garage. If possible, chose the Therme facing rooms, as you might be disturbed by the noise of the street.
Very obliging friendly staff, excellent location, close to termal springs and park zone, brand new apartments, free unlimited internet and baby's cradle!!! Chambermaids don't make their work properly, sometimes a room was extremely filthy after cleaning, airconditioning isn't so good (too hot and noisy with conditioner and too cold with open window), breakfast without changes every day - it's so boring :)
Luxury accomodation in city centre at reasonable price. Breakfast at 16 euro seemed expensive but food was excellent. The suite was absolutely first class and would highly recommend it. No
The hotel was very well positioned to the main attraction of the town - the Caracalla Spa. The hotel and staff were very helpful. The rooms were large and wonderfully appointed. I personally loved the bed and bathroom. The Ritual products in the bathroom were excellent and I will buy more! The breakfast was excellent with wonderful views from the breakfast room. Altogether a wonderful hotel.
Room facility was so comfortable, and complement of bathrobes for children (2 and 7 years old) were impressive and kind. All restaurant staff are so kind and gentle. Make special baby food, so quickly by free of charge. Reception staff is also kind, but looks so busy with less no. of staff in checking-in/out time period. Unfortunately, there is no warm-swimming pool in the hotel, and have to be at Caracalla Therme, but Caracalla doesn't allow small chird to get in. So that, it is wonderful, if there is swimming pool in the hotel, which allows to enjoy under 6 years old...
Everything is perfect.
Excellent parking garage under the hotel Excellent location. Friendly English speaking staff. Pleasant view from the room Large room size Clear window from the bedroom into the shower Room temperature control was difficult Inadequate restaurant in hotel Building construction was substandard
Friendly staff and management. Beautiful room with luxury furnishing. Lovely bathroom
Hotel is very modern, clean and luxurious. We were told there was air conditioning and even the hotel staff could not make it work. Located on very busy road and was unable to sleep due to noise and room being too warm.
The hotel is clean, close to everywhere in Rastatt, the rooms are fantastic, the people working there very competent and the breakfast is more than correct. The basement has a good restaurant, nice and not expensive, open for lunch and dinner.
I'd highly recommend this hotel for a night in Rastatt. The hotel was a little hard to find, but is in a good location, especially if you have a car as it is a short drive from the Baden airport, Baden Baden town and the wine roads to the south. The room we had was huge and modern with plenty of storage and a great bathroom. The restaurant downstairs was friendly and served good food. We struggled to find the hotel as it is not well sign posted. The best advice is to look for the Che'nou restaurant and bar which act as the reception for the hotel.
Even though the hotel was small (ten rooms) you had the four star experience of a much larger hotel chain. I would not hesitate use this hotel again.
Fantastic! Excellent hotel, just a minute walk from the station. Room is outstanding. Great swimming pool, spa, tennis, squash, and gym (one of the best I've seen at hotels). Did not try the restuarant, but the locals told me it's one of the best in town.
wonderful location, good restaurant, good staff third world air conditioning
The food. The size of the bed, it was a twin.
service, rooms are brand new and renovated WLAN not actvie
Mini-bar in the hotel wasn't automatically replenished.
Location, buffet breakfast, on pedestrian zone, cleanliness, large screen TV, and furnishings were very nice. No hot water pot in the room to make tea or coffee
The spa was not open as advertised on your site. This hotel has charged my credit card twice and has not contacted me about my inquiry. They say it is a problem with their system. No one called me back yet. I'm still waiting.
I have nothing to complain about. The reception staff are very good. Being able to take breakfast at terrace is great.
The hotel was in the pedestrian area but away enough to not hear the noise. Room was very clean and comfortable. The staff was very helpful and seemed to read my mind with the things we wanted. The breakfast was great and the place very beautiful. The satelite tv didn't work well but I didn't spend much time watching it.
I felt very safe and comfortable as I was staying on my own. The breakfast was wonderful and I will always remember it. The decor of the hotel was so elegant that I was continually appreciating my surroundings. Position was excellent. I cant think of anything. It was a bit difficult getting used to the European pillows and possibly if I could have had a smaller pillow as well but that is a minor detail.
Good location close to city center, nice and comfortable rooms, good breakfast Missing a swimming pool
The hotel was not informed about the booking. Luckily they had a room for me but not because it was reserved!
Very friendly and helpful staff. Good breakfast. Hotel is easy to access from the motorway. Room was spacious.
The staff was friendly, and for the end of the day was a nice place to come back to to relax and visit with our friend. House cleaning staff worked hard to keep rooms clean. We'll definitely stay here our next visit to Rastatt. Breakfast was outstanding!! We loved it!! It was under construction which it didn't seem like the contractors hired were doing much. We found out no room service so we had to go down each time for our coffee. When asking staff they were happy to fix a try for us so we could bring it up to our room. Not all staff knew coffee & tea were free, but that was worked out. no pool or whirlpool. Menu for lunch & dinner too expensive.
profesionality of the hotel staff
We had a nice meal at the hotel. Free parking just behind the hotel.
I was suprised by an accessibilty by hotel. Hotel was easy to find out as it was on high street. There were also range of markets in the nearest surroundings and the staff was free and kind to help. As I mentioned the hotel was along side with high street so the street car hum at nights was bothering. The car approach to hotel parking with huge uphill could be a problem for some.
Easy to find, good parking, fine for touring the Black Forest, friendly, helpful staff
this hotel and all its amenities and staff were absolutely superb. The attentiveness (called me by name every time we encountered) was unbelievable, and the hotel itself is luxurious. Perfect!!! No- I would not change a thing about the Brenner's Park Hotel.
Luxurious atmosphere, great bourbon selection at the bar, which also had great atmosphere and food. Staff was incredibly helpful and friendly.
The hotel was superb, this was our second visit, having booked with you last year. The staff are extremely pleasant, a credit to the hotel, food excellent The room we had this year was not as good this time, there was no sitting area and the room was half the size of the one we stayed in last year. It was just a regular bedroom (part of a 3 room suite at the end of the hotel. A little disappointing after last year.
The setting is outrageously beautiful, the staff couldn't be more accommodating and genuine. Our visit was luxurious, comfortable and refreshing. We will return only next time we will bring our Golden Retrievers with us.
We thoroughly enjoyed the whole visit to the hotel, the staff are an absolute credit to the management. Very friendly, polite and helpful without being intrusive. Hotel is superb, I have stayed in many 5* hotels and this one is at the top . 5* luxury and food without the 5* stuffiness! Christmas time here is a must! We will definately go back.
The service was excellent, the room charming, great facilities, all in a beautiful garden setting.
Staff was very friendly N/A
Amazing spa. Very beautyfull winter garden restaurant. Rooms of the 5th floor
The building is currently a building site! Once we got off the taxi, our heart sank! The approach to the hotel entrance is hazardous. Not fenced off, with major paving and landscape going on, the path is a shingle path one end and paving block half finished the other end. The reception is Ok but once we got off the lift on the third floor, we come out into a building site again before our room! The staff was trying to do their best under an impossible situation. The hotel should not be opened at all until they sorted out the construction works. Its dangerous, dusty and dirty - a state not normally associated with German standards. Very disappointed for our wedding anniversary weekend. My wife nearly bursted out in tears!
very clean, grate for famaly with young children
it was great no
Check-in receptionist was friendly. Room was warm. The hotel is no where near complete. They are selling something that doesn't yet exist. It is a huge building site, none of the facilities offered were available. There are wires hanging from everywhere.The walls were only plastered and not even painted. There were building materials everywhere. This place should not be open.
Clean, comfortable, nice small touches. The spa was fabulous! Location. Taxi was 40 euro not 25 as written in hotel info book.
Very modern accommodations in a historic building with great location in Baden-Baden, Germany.
Room was nice and large. A lot of space compared to most hotels in the city. Beds were comfortable and had a nice large window. The hotel has a gorgeous design. This hotel is marvelous overall and could with a few extra amenities could be a 5 star hotel. I've been to baden-baden 3 times and this was the best hotel so far I've stayed in. Staff not very welcoming. I would recommend hiring 1-2 people who can speak english well. Wi-fi signal wasn't that strong. You have to choose between a bath/shower. Ironing boards/Irons should be in room already.
it was cozy. bed could have been softer.
It's possible to park out side the hotel without paying 8 euros.
Good Hotel, good services and friendly staff I wish they have more Arabic TV Channels and Internet was very poor.
I liked the nice room settings and foremost the friendly staff food was good ...
it feels really like home and the restaurant is very good. It is very quiet and clean. The room was big. There is not really a reception and the hotel is opened according to the restaurant opening times so check in only after 17.30; breakfast is only served until 9.30 on Sunday morning
Very spacious room set in an annex to the main building around a small quiet courtyard. Excellent restaurant
nice big rooms, satelite tv, nice atmosfere hotel is closed between 14.30-17.30
The staff were welcoming, the room was clean and quiet, and the breakfast was excellent.
size of room, restaurant no parking, difficult reception times, small bathroom
Had an excellent meal in the restaurant and staff very friendly especially at breakfast. Room was large and airy but very out of date furnishings and a little shabby.
Great food served by pleasant.and competent staff. Hotel room had no AC and the weather was very hot.
Situated in a quiet street a short walk form the town. Lovely old building.Friendly and helpful staff For the price....a lovely little hotel..