The remodel was good, the place was clean and freshened up. The casino and baby sportsboook were lame. The food in the cafe was terrible and the staff throughout the hotel were worse.
3 stars
J Resort
Photos of J Resort
Overview
Sands Regency Casino & Hotel offers guests modern lodgings and classic entertainment in the heart of Reno. It’s ideal for business travelers, couples, families, and groups who want affordable rooms in a thrilling setting.
Located in central Reno, Nevada, Sands Regency Casino & Hotel is conveniently located near some of the most popular attractions in the city and has direct access to the Convention Center. Here, guests will be close to Reno Arch, Riverwalk District, National Bowling Stadium, National Automobile Museum, and the city’s numerous casinos.
Accommodations are mostly non-smoking and designed to fit the needs of various types of travelers. Guests may choose Standard rooms or Deluxe rooms with one king or two queen beds, Balcony Rooms with two queen beds, and Suites with spacious living areas, Jacuzzis, and beautiful views. All rooms have Wi-Fi access, flat-screen TVs, coffee makers, and private bathrooms.
The hotel has some of Reno’s most delectable dining and drinking options onsite. Visit Mel’s Diner for classic burgers and shakes, or Sands Buffet for a range of tasty, globally-inspired fare. The Pipeline Lounge is the perfect spot for catching the game while sipping cocktails and beer, while 3rd Street Lounge dishes out a vast selection of beers, snacks, and live entertainment.
Sands Regency Casino & Hotel’s onsite casino is one of guests’ favorite amenities. Besides this, the hotel also has a fitness center, airport shuttle service, gift shops, and the largest outdoor pool in Reno, a feature appreciated by guests of all ages.
Latest deals for J Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at J Resort
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Additional bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- Window
- Seating area
- Sofa
- Telephone
- Carpeted
- Mountain view
- City view
Things to do
- Gift shop
- Bicycle rental
- Casino
- Fishing
- Evening entertainment
- Beauty salon
Pool and spa
- Pool bar
- Hot tub
- Outdoor pool
- Sauna
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Kid-friendly buffet
Fitness
- Fitness center
Reviews of J Resort
7.7
Good
3450 verified ratings
Wonderful
980
Very good
472
Good
596
Okay
325
Fair
367
Mediocre
212
Poor
498
Summary of reviews
Guests say
Guests appreciated the hotel's location and the friendly staff, particularly highlighting the convenience of nearby restaurants and attractions. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, noting issues such as unresponsive front desk staff and housekeeping problems. Overall, while the hotel has potential, it requires significant improvements in service and maintenance to enhance guest experience.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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8.4 out of 10
2032 reviews
6.1 out of 10
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8.3 out of 10
219 reviews
6.5 out of 10
2 reviews
6.4 out of 10
73 reviews
All reviews
Pros (+) Had Mel's for dinner and it was great
Cons (-) Everything was good we didn't have any complaint
Pros (+) Nice room and fast check-in.
Pros (+) The tv was nice and the shower had amazing pressure.
Cons (-) It could've been cleaned better.
Pros (+) Clean and comfortable
Cons (-) Hospitality of front desk
Pros (+) Location was great. Bed very comfortable. Nice friendly casino staff. Mexican restaurant was great!
Cons (-) All hotels, including The Sands, need to get rid of the fraudulent 'resort fee' which is just another way to collect money but make the room look cheap in a search engine!
Pros (+) Staff and price was good
Cons (-) When I walked in to hotel to check in there was a dead body on the floor and they did a very poor job of covering it up they left a arm hanging out of the sheet. I had night mares all night. The room was very old and ac didn’t work very well.
Pros (+) Good price.
Cons (-) Cleaner room.
Pros (+) The bed was so comfortable and the room was well stocked and very clean.
Cons (-) The was a lot of construction going on, from the outside it looked shabby, but we were pleasantly surprised once inside
Cons (-) Booked 3 nights in a non-smoking room. Entire hotel reeked of smoke, even in the room, so we departed after 1 night for greener pastures. Room was spacious but overall the room was threadbare, with worn, scuffed furniture and overall just not very nice. Not recommended.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at J Resort?
J Resort offers Mel’s Diner for classic burgers and shakes, Sands Buffet for a range of tasty, globally-inspired fare, Pipeline Lounge for cocktails and beer, and 3rd Street Lounge for a vast selection of beers, snacks, and live entertainment.
What are the pros of staying at J Resort according to guest reviews?
Guests have appreciated the clean, comfortable rooms with nice views, accommodating and friendly staff, and comfortable beds.
Are there any cons related to the rooms at J Resort?
Some guests mentioned that the beds and mattresses were uncomfortable, and there were issues with the bathroom fan and the availability of extra blankets.
What are the nearby attractions to J Resort?
J Resort is conveniently located near popular attractions such as Reno Riverwalk District, National Bowling Stadium, and National Automobile Museum, among others.
What is the best time to visit J Resort?
The low season is in August, and the high season is in May. Visitors can expect good prices and comfortable rooms during the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel's central location provides easy access to popular attractions such as the Reno Riverwalk District, National Bowling Stadium, and the National Automobile Museum, all within walking distance.
Consider Room Selection Carefully
Guests have noted that the Deluxe rooms with one king or two queen beds are comfortable and spacious, while the Suites offer extra amenities such as Jacuzzis and beautiful views.
Take Advantage of Onsite Dining
Guests have praised the dining options at the hotel, particularly Mel’s Diner for classic burgers and shakes, Sands Buffet for a variety of globally-inspired fare, and the Pipeline Lounge for catching the game while enjoying cocktails and beer.
Be Mindful of Smoking
Several guests expressed concerns about the smell of smoke in certain areas of the hotel. Non-smoking rooms are available, and guests sensitive to smoke may want to request rooms away from the casino floor.
Check for Special Services
The hotel offers a range of services including airport shuttle, fitness center, and gift shops, providing convenience and additional amenities for guests.
Be Aware of Noise Levels
Some guests mentioned that noise from neighboring rooms or the hotel corridors was noticeable. Light sleepers may want to consider this when choosing a room or inquire about quieter options.
Confirm Pool Access
While the hotel boasts the largest outdoor pool in Reno, guests have noted that the pool may be a distance from some rooms. It's advisable to inquire about proximity when booking, especially for families with young children.
Consider Booking Directly
Some guests experienced issues related to booking through third-party sites, such as unexpected resort fees. Booking directly with the hotel may provide more clarity on fees and policies.
Check for Ongoing Renovations
While the hotel has undergone renovations, some guests noted that certain facilities like the pool and exercise areas were still under construction. It's advisable to check for updates on the status of these amenities before booking.
Location
345 North Arlington Avenue, Reno, NV 89501
What's nearby
- Cathedral of Saint Thomas Aquinas272 yd
- Twaddle Mansion345 yd
- The Montage Reno365 yd
- Club Cal Neva0.3 mi
- Lear Theater0.3 mi
- Reno Events Center0.3 mi
- Riverside Hotel0.4 mi
- Pioneer Center for the Performing Arts0.4 mi
- Francis G. Newlands Home0.5 mi
- Nevada-California-Oregon Railroad Depot0.5 mi
- National Automobile Museum0.5 mi
- Nevada-California-Oregon Railway Locomotive House and Machine Shop0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about J Resort
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $99 |
Average price (weekend night) | $161 |
When to book a room at J Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at J Resort
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See most recommended stays in RenoGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Reno |
Distance to airport | 2.8 mi |
Everything you need to know for your stay in Reno
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