Pros (+) Customer serves was excellent. Breakfast was well worth it. Location and setting was excellent.
Cons (-) Could have been more updated.
2 stars
Richland Riverfront Hotel, Ascend Hotel Collection
Photos of Richland Riverfront Hotel, Ascend Hotel Collection
Overview
The Richland Riverfront Hotel, part of the Ascend Hotel Collection in Richland, WA, provides a chance to sample local flavor and get an immersive experience. You can find us near Fran Rish Stadium and Horn Rapids Athletic Complex, and less than a mile from the riverfront and its many activities. Amenities include free breakfast, meeting rooms and banquet space, seasonal outdoor pool and sauna and a variety of recreational options including pool tables in the game room and outdoor basketball and picnic area. Free WiFi and river or courtyard view rooms available. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards Program.
Latest deals for Richland Riverfront Hotel, Ascend Hotel Collection
Amenities at Richland Riverfront Hotel, Ascend Hotel Collection
- Outdoor pool
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
Things to do
- Basketball court
- Bicycle rental
- Casino
- Board games/puzzles
- Game room
- Golf
- Table tennis
- Pool table
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- 24hr front desk
Family friendly
- Cribs available
- Child pool
- Kid-friendly buffet
- Indoor play area
- Kids' outdoor play equipment
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- No smoking
- Designated smoking area
Dining
- Snack bar
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Interconnected room(s) available
- Telephone
- Storage available
Pool and spa
- Hot tub
- Outdoor pool
- Sauna
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- TV
Outdoor
- Grill
- Garden
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Shower
Bedroom
- Alarm clock
Fitness
- Fitness center
Reviews of Richland Riverfront Hotel, Ascend Hotel Collection
6.9
Okay
519 verified ratings
Wonderful
118
Very good
73
Good
72
Okay
50
Fair
55
Mediocre
44
Poor
107
Summary of reviews
Guests say
Guests generally found the beds comfortable and appreciated the hotel's location; however, many reviews highlighted significant cleanliness issues, including dirty rooms and common areas. The ongoing renovations were also a point of frustration, with some guests noting that the hotel was chaotic and poorly managed during their stay.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7 out of 10
417 reviews
6.1 out of 10
55 reviews
7.7 out of 10
12 reviews
7.3 out of 10
5 reviews
All reviews
Pros (+) Location is near Howard Amon Park where music festival was being held. I was there to perform at that festival. Room was large and clean. Hot breakfast was good each day. Quiet.
Cons (-) We went on to tour further east and stopped again at Shilo on the way home. Room was small and had a musty smell. Asked for no stairs but there were several stairs to access room. Noisy neighbor upstairs yet hotel was practically empty. Breakfast was still good!
Pros (+) Comfortable bed!
Cons (-) My room was in disarray when I first entered it. Coffee machine on the bed, garbage can on its side, chairs all over the place. Fortunately it was a comfortable bed. Breakfast was also pretty meager.
Pros (+) It was great to be on the river with access to the river trail and a nearby park. Our room had a river view too. Clean room with a comfortable bed although decor was a little dated. in-room fridge, microwave and complementary complete breakfasts were nice pluses, all for about $75 a night. They also allowed a dog for an extra $15 a night.
Cons (-) It's not a luxury hotel but a very good deal for the price.
Cons (-) Older needed a bit of a facelift.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel has been described as the worst ever seen in a hotel, with almost no variety and very cheap. It's an area that the hotel may need to improve upon.
How are the hotel's amenities and nearby activities?
The hotel offers a variety of amenities and nearby activities, including a game room, a bar/lounge, a casino, and access to golf, wineries, and outdoor activities. However, some guests have mentioned maintenance issues and cleanliness concerns.
What is the quality of the hotel's beds and cleanliness?
Guests have reported that the beds are comfortable and the rooms are clean, but there have been instances of maintenance issues, dirty bathrooms, and musty smells in the rooms.
Is the hotel's location convenient and suitable for families?
The hotel's location is convenient, with easy access to the freeway and nearby attractions. It also offers family-friendly amenities such as a child pool and indoor play area. However, some guests have mentioned concerns about the hotel's age and the need for updates.
What are the parking options at the hotel?
The hotel offers free parking and is conveniently located near various nearby attractions. However, guests have reported concerns about additional charges and fees for amenities that were not as advertised.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Riverfront Access
Guests loved the riverfront access and free bike rentals to explore the area, making it a unique and enjoyable experience.
Consider Low Season Visits
February is the low season, which could offer better rates and fewer crowds, providing a more relaxed stay.
Check Nearby Attractions
The hotel is conveniently located near several wineries and golf courses, making it a great choice for wine enthusiasts and golfers.
Be Mindful of Noise
Some guests mentioned noise issues, so light sleepers may want to consider this and possibly request a quieter room location.
Verify Room Cleanliness
While some guests praised the cleanliness, others reported issues with dirty bathrooms and rooms, so it may be wise to double-check the room upon arrival.
Take Advantage of On-Site Amenities
The hotel offers a variety of amenities, including a game room, outdoor pool, and a bar/restaurant, providing entertainment and dining options without leaving the property.
Consider Room Selection
Some guests noted maintenance issues in certain rooms, so it may be beneficial to inquire about room conditions before booking.
Check for Additional Fees
Some guests were surprised by additional fees for amenities upon check-in, so it's advisable to clarify this beforehand to avoid any unexpected charges.
Plan for Breakfast
Opinions on the breakfast varied, so guests may want to manage their expectations or explore nearby dining options for breakfast.
Be Aware of Seasonal Weather
Guests encountered difficulty navigating the snow-covered parking lot during winter, so it's essential to consider weather conditions during the stay.
Location
50 Comstock Street, Richland, WA
What's nearby
- Columbia Point Golf Course0.6 mi
- Fran Rish Stadium1 mi
- Interstate 182 Bridge1.2 mi
- Tagaris Winery1.8 mi
- Barnard Griffin Winery1.9 mi
- Bookwalter Winery1.9 mi
- Badger Mountain Vineyard4 mi
- Goose Ridge Estate Vineyard and Winery4.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Richland Riverfront Hotel, Ascend Hotel Collection
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $129 |
Average price (weekend night) | $223 |
When to book a room at Richland Riverfront Hotel, Ascend Hotel Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Richland Riverfront Hotel, Ascend Hotel Collection
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See most recommended stays in RichlandGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Pasco Tri Cities |
Distance to airport | 7.1 mi |
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