Extended Stay America Suites - Richmond - W Broad Street - Glenside - South

The hotel offers amenities such as complimentary breakfast, free parking, laundry facilities, and a dining room. Additionally, guests can enjoy free Wi-Fi, a kitchen with a refrigerator, microwave, and kitchenware, as well as a dining area.

While some guests have mentioned cleanliness issues such as dirty carpets and mystery stains, others have found the rooms to be clean and comfortable. The hotel provides laundry facilities and follows safety protocols to ensure guest accommodation is disinfected between stays.

Guests can expect friendly and polite staff who are available 24/7 at the front desk. Some guests have praised the customer service, while others have mentioned encountering rude staff members. The hotel aims to meet guests' wants and needs from the beginning of their stay.

While some guests have found the beds to be comfortable, others have mentioned issues such as broken bed frames and uncomfortable sleeping arrangements. The hotel provides family rooms and a wake-up service to accommodate guests' needs.

The hotel experiences low season in May and high season in March. Guests can take advantage of the convenient location, close to local dining options and attractions such as the Virginia Museum of Fine Arts and University of Richmond.

Some guests reported issues with cleanliness and maintenance in certain rooms, so it may be worth requesting a room inspection or choosing a recently renovated unit.

Several guests mentioned encountering unpleasant odors in their rooms, so it might be helpful to inquire about the room's condition before checking in.

While the hotel is conveniently located near various attractions, some guests reported witnessing concerning activities in the vicinity, so it's advisable to be cautious when exploring the area.

Some guests experienced issues with appliances and amenities, such as loud appliances and limited breakfast options, so it could be beneficial to confirm the functionality of in-room facilities upon arrival.

A few guests noted that the walls were thin and noise from neighboring rooms was audible, so packing earplugs or requesting a quieter room might enhance the stay.

If any issues arise during the stay, it's recommended to promptly communicate with the staff, as some guests reported challenges with resolving their concerns.

Several guests mentioned encountering cleanliness issues, including dirty carpets and unclean bathrooms, so it's advisable to set expectations accordingly and communicate any concerns to the staff.

While the hotel has implemented safety protocols, it may be beneficial to inquire about specific measures to ensure a comfortable and secure stay.

Despite the complimentary breakfast, some guests found the options limited, so exploring nearby dining establishments could provide more satisfying meal choices.

Given the range of guest experiences, it's advisable to manage expectations and consider the trade-offs between affordability and the overall quality of the stay.