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We loved the Blue Heron Inn. The rooms were great, the staff were friendly and helpful, the location was perfect , right next to the river. The public areas were clean and cozy and the breakfast was excellent. We would recommend this place to anyone.
The overall quality of the facility, beautiful interior, nicely appointed in all areas. Great view of Snake River, Fresh quality breakfast. Finding it. GPS had hard time,locals didn't know how to find it, called twice to reach someone for directions. Our room was the smallest, there were other rooms avail. no TV Brkfst eggs benedict like hardboiled, no choice if didn't like. no warm fuzzy
Very tiny bathroom, no tissues, floor needed to be vacuumed by beds, bathroom floor could have been cleaner
Rooms were clean, hosts were friendly, not a bad price & had a huge shower Didn't have a bath tub and wish they offered breakfast.
It was cheap. When we were driving to Rigby, my wife said, "I sure hope we are not staying in that nasty place we stayed 8 years ago." Well, it was the same place. When we got there, I told her that, due to the ratings, that, surely the place was a lot better now, probably under new management. Well, it was not better and it appears to be under the same management. The beds were uncomfortable, the trim was missing around the bathroom floor, etc.
South Fork Inn feels like a family owned motel from a bygone era. The front desk staff are friendly, the rooms are dated but very clean, and very comfortable. This is obviously a place where the owners and staff take pride in maintaining a nice place where folks feel welcome. It's a small thing, but the bath towels could use some softener.
I didn't like it! Staff rude if you could find them!
Great place to catch some sleep for the night. Breakfast is better than a lot of hotel chains. Little outdated
After reading the reviews, I was a little nervous about staying here. However, check in was very efficient and we were faced with a wonderfully helpful and friendly female on reception. She couldn't do enough for us. The room was big, clean and the beds were comfortable. After staying in hostels, having four fluffed up pillows was blissful.
Easy check-in, great price, good enough free breakfast.
It was very clean. A lot more bang for the buck. Staff was very courteous and the breakfast was ample.
The staff was friendly and the bed and room was very comfortable. We only stayed one night but left for the rest of our drive well rested.
Staff at Le Ritz handled the problem and made a room available, but charged me again. Reservation with getaroom has not been refunded to me. Why Not?
Good continental breakfast! Pool area to cold for comfort.
Nice & quiet. Within walking distance of several restaurants. Nice park across the street.
Looks like it has recently been remodeled. Pillows
Great breakfast No hbo as advertised. Hot tub not working.
We had fantastic service from the lady at the front desk!
Right across from the green belt by the river. Comfortable rooms, various dinner options nearby, and breakfast included an omelet bar. Warm & friendly staff.
Hotel has a great location, right on the Snake River. Easy scenic walks, close to restaurants. Nice pool and gym. Breakfast was outstanding, included custom-made omelets, do-it-yourself waffles, and various pastries. Room had TV, fridge, microwave, and WIFI. Hotel is older and room was a bit smallish by today's standards. Bathroom is small.
Appealing location on the Snake River with access to the river walk. Very good breakfast with omelettes made to order. Short drive or $10 cab ride from IDA airport but call ahead for cabs. Spacious new walk in shower wasn't clean and no one wanted to use it. Staff didn't ask about the accommodations at check out.
Great staff. Very clean. Allows dogs!!! Awesome stay. Will stay there again.
Friendliness, cleanliness, omelet bar with breakfast, comfortable bed with any amenities in the room.
The staff was friendly and helpful. The room was very nice and clean. The continental breakfast was good. Although some fruit would have been nice to have too. The room was large and nicely updated. A group of people staying at the facility had no consideration for others because they were playing games and being very loud in the hallway. I believe an employee came and told them to be quite because it wasn't long after that they quieted down.
We walked into the 1980s decorated room and saw a layer of dust covering everything...turned a white cloth black as we wiped down counter tops and night stands. Then we saw stains all over the bed spread - we pulled it off only to notice what appeared to be pubic hairs on the sheets. We left and demanded a refund - which two weeks later I still haven't received.
Room was clean.
Rooms were nice size. Staff and their ineptness.
Our room had everything we could possibly need for a family traveling with an infant. Very accommodating staff. Complimentary breakfast was excellent. The only comment I would make is that the chairs on the patio outside our room were a mess with dust and cobwebs, so maybe make it a point to give some attention to the outside every couple of weeks during the summer months.
The room was spacious . The AC worked. The facility was old and run down. Although the property was advertised as nonsmoking our room smelled like smoke.
Pleasant clerks Very noisy above us...someone must have walked across the floor for two hours. I finally got to sleep at 2:00 am
I like that the room was big and did have a decent view. There are several concerns with this hotel. First, there was not a working thermostat for the room. Instead, you had to operate expand and try to guess the correct speed. Second, I was unimpressed that it was an analog TV. Watching a movie is not an option and the quality of the image was very poor. Third, the overall feel of the Hotel is outdated.
The location is amazing and the views from the rooms with balconies facing the river are great. The price is fair. Overall, the room was fairly upgraded and nice. We liked that it had a fridge, microwave, and sink. Our room (and many others based on grumblings heard around) lacked air conditioning. When we called the front desk the man that came just explained to us how to work an air conditioning unit and after fiddling with it confirmed that yes, indeed, it was broken. He could not fix it though. While I appreciate his mansplaning (it's a thing, look it up) the way the modern marvel of an air conditioning unit works it would have been more helpful if he had fixed it. I would recommend that a hotel that provides 24 hour service have a maintenance person available around the clock. Although, I'm not aware if that is an industry standard.
The staff gave us a hard time about the number of people listed in our room. They never bothered to change it and they were going to charge us extra for the continental breakfast! I was not impressed by the staff!
Location, large room Breakfast was terrible, somewhat run down, should be priced in the 59 - 79 dollar range and should be listed as a two star
very rude would not listen to why i was canceling,i asked for a refund said no refunds allowed will never stay at one again 115.00 in the wind i will tell everyone i know not to use this hotel thank you
The matress was uncomfortable. It was way too hard.
Rooms were clean, easy access to amenities Fresh cut up fruit would have been nice at the breakfast, for diabetics there didn't seem to be a lot of choice.
Bed very comfortable, breakfast was excellen. Place, was very clean, great value for the money. I will be staying again Nothing to report
Room was spacious, breakfast was alright, staff was friendly. We had some problems finding the location due to roadworks.
The room was great, comfortable bed, nice lounge area in the room. The heater crackled and popped all night making noise.
The room was clean and comfortable. Check-in and check-out were easy. We enjoyed the pool and the breakfast. Thanks!
very friendly staff. great breakfast. great location, comfortable beds. came for the pool for the kids but pool heater broken, very cold. room not very clean, hair on counter, floors. microwave dirty. stains on pull out bed's bedding. seemed like a lot of shortcuts on cleaning.
Could not control air conditioner.
A standard room, but a horrible night's sleep. The windows rattled so badly because of the pervasive wind that the noise kept both my husband and I awake. Even masking the window noise with a running Dan didn't help.
The bed was fairly comfortable. They punish guests who book on Kayak or Expedia by going out of their way to put you in the least accommodating rooms. We booked through Kayak and called the hotel to make sure we had a King room with a pull out sofa. When we checked the young kid at the desk told us they had been given to guests that booked through the hotel. Not cool!
Awesome room. Great view. Clean. Friendly, helpful staff. We enjoyed a delicious breakfast in their restaurant.
It was NEW ... and most pleasant. No breakfast was offered.
Friendly staffing, small building so it was easy to maneuver. Easy to book last minute. Clean-ish. You get what you pay for. Cheapest hotel in town, super small room.
No travel accessories (shampoo, conditioner, hair dryer)
Very nice and clean. We enjoyed our stay!
Upgraded facilities. Comfortable beds. Extremely friendly staff (my experience only). Close to Idaho Falls scenic area with lots of food options! Feel like I came out ahead on this one!
The hot chocolate was awsome for breakfast. The shower was great and room Clean It was a good experience but wished it had a breakfast like other ones do
Room was clean although Spartan. Good value for the cost. Easy to find. Wi-Fi was inconsistent.
Nice and convenient stay. Hotel was clean and amenities were as advertised. I would stay there again.
Staff was friendly and helpful. Room was a nice size and the bed was comfortable. Breakfast each day was a plus and was good. The staff missed a day of making up our room completely. The bed was made, but trash not emptied, bathroom not cleaned and towels not replaced as we had requested. The next day was fine.
The room was clean and neat.
Excellent value for the price. Very helpful staff. The hotel location is slightly out of town, but they have a shuttle that will take you downtown, which is nice.
Very clean reasonable price Not enough locations
We were very pleased with our stay. Room was very clean, bed was comfortable and breakfast was thoroughly enjoyed. Good value for your dollar at this place. We'll stay here again.
The bed was comfortable, the brearkfast was great, and it was quiet. The bed was so low to the floor it came to my knees it was hard it get out of since I'm disabled. But other then that nice place.
room was comfy, clean, nice amenities.. view wasn't much but i also don't really care about views.. no real issue with the room
Easily access right off the freeway, recently updated modern rooms, clean, cheap, good complete breakfast, I'd go out of my way to stay here again.
The business room was really nice and had everything I needed in it. The staff was very friendly and helpful as well. My bed was a bit harder than I like.
The "Free" breakfast wsa disappointing, I was hoping for a more complete offering..
Nothing. Filthy. Slept in my car. Save your money! FILTHY. The floors in the elevator were sticky, the carpets looked like they had not been vacuumed in years, there was a giant blue clothe chair in the hallway-as if waiting to be thrown out-that reeked of cigarette fumes, I thought I heard someone sleeping in the hallway, the overhead lights did not work in the room only the lamps, one of the blankets on the bed smelled like urine, there was visible caked on dirt everywhere, the air conditioning unit looked like it was falling apart, there was someone's hair on the shower wall, the blow dryer had yellow dirty goo on it, I could go on. The smell of smoke and dust and dirt was pungent. I was refused a refund. I slept in my car after having driven 17 hours. Unfortunately, there were no other hotels available once I discovered this hotel was filthy. IT SHOULD BE SHUT DOWN.
staff was friendly, room was acceptible The motel is not the nicest super 8 I've seen. Simple ok breakfast, rooms seem a bit outdated.
Breakfast was less than impressive, biscuits & gravy & cereal. Room was tight & a little dingy. under the comforter there was stain that was unidentifiable & rather disgusting.
This was a very nice hotel. The room was really nice. Wonderful view of Temple and falls Breakfast was a bit chintsey
The location. The size of the rooms and the balcony. Nice and helpful staff. It was all very clean and very comfortable! My room had a great view of the falls. No laundry services on site. The breakfast didn't offer much and only one elevator worked and it was very slow.