Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
9.8 "Excellent breakfast."
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." 8.1 "81% said thereception staff was great ." -
8.2 "Generally very clean."8.0 "80% said
rooms were clean ." 8.9 "89% thoughtit was clean ." -
5.9 "Rooms are ok."
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5.0 "Average comfort."
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2.9 "Disappointing wellness & sports facilities."
Overall Rating
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9.8 "Excellent breakfast."
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9.3 "World class service."9.5 "95% found the
staff to be very friendly ." -
7.7 "Good cleanliness."7.4 "74% said
rooms were clean ." -
5.5 "Rooms are ok."
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4.9 "Not very comfortable."
Overall Rating
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9.4 "World class service."
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8.5 "Generally very clean."
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6.3 "Rooms are ok."
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5.4 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The hotel was in the perfect location for all of the tourist things we decided to do. The entire place was perfectly clean. No construction going on. The breakfast was wonderful. It is kinda hard to find the first time as it is located directly behind the candlewood suites building and is hard to see.
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10.0review from
Cheerful, clean rooms with good beds.
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8.0review from
LOCATION & STAFF FRIENDLY & CORDIAL
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10.0review from
The location, the room, how quiet and clean the room was, the hot tub, the pool, how clean the hot tub and pool were, and the courtesy of the staff. I had an early flight and the tasty breakfast that was served at 4 a. m. was really nice. No
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10.0review from
Very friendly staff, liked the bright, patterned carpet in the room which looked very clean, also the whole room was very clean, usually don't get a nice place with a 2 & one half star rating! The hot tub was out of order.
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7.0review from
The staff at the hotel was very friendly, including the cleaning staff who asked each day if there was something more they could do. The rooms were small and cramped feeling and the elevator took a long time to get from floor to floor.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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5.0review from
The hotel has a very modern and updated look from the lobby into the halls and to your room. Staff were all very friendly. Breakfast was good and the pool area was nice. If you are in an odd number room then you will face out to I-49. The rooms are very noisy from interstate traffic. It felt like you were right up next to traffic due to the lack of noise reduction windows in the hotel. Ask for an even # room.
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6.0review from
The location The staff was very friendly but slow. Our hall was under construction so we had to walk through that to get to our room. The rooms were a little smaller than most.
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8.0review from
The location is convenient. The hot tub was closed for repairs, but the front desk didn't bother to mention that when I asked about the pool/hot tub hours. It would have been nice of him to mention it so we didn't waste our time changing into swimwear & going down to the pool area.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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4.0review from
The location was convenient to Hwy 49 and Walton Blvd. This hotel was as poorly managed as any Marriott property that I have ever stayed at previously.The water was accidently shut off due to a mishap in the boiler room, Hot Tub was out of order, No HBO TV reception in room and no HK service 1 out of 4 nite
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7.0review from
Good staff. Very helpful Would not honor pricelines price of room.
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8.0review from
The hotel was very friendly and clean. We enjoyed the trip and it's very convenient to NWA. That makes it even more of a plus.
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8.0review from
Staff was very friendly and helpful. Breakfast had a great selection. We really enjoyed the rooms. We had a room with a King size bed and it was very spacious and clean. Our overall experience was great, except they charged our card that we used to check in with for the room rate that we had already paid. The charge was credited back to us but it took several calls back to the hotel to straighten it out.
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2.0review from
From Manager to Front Desk Clerks, all were non-friendly. Only the cleaning crew seemed to be nice people. Everytime we went down to the lobby for newpaper or coffee we felt as though we were not welcome. Desk clerks raised their voices at us - apparently this type of behavior is acceptable because the manager was within earshot. Woud NEVER recommend this hotel to anyone.
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10.0review from
The hotel was in the perfect location for all of the tourist things we decided to do. The entire place was perfectly clean. No construction going on. The breakfast was wonderful. It is kinda hard to find the first time as it is located directly behind the candlewood suites building and is hard to see.
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10.0review from
Cheerful, clean rooms with good beds.
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8.0review from
LOCATION & STAFF FRIENDLY & CORDIAL
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10.0review from
The location, the room, how quiet and clean the room was, the hot tub, the pool, how clean the hot tub and pool were, and the courtesy of the staff. I had an early flight and the tasty breakfast that was served at 4 a. m. was really nice. No
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10.0review from
Very friendly staff, liked the bright, patterned carpet in the room which looked very clean, also the whole room was very clean, usually don't get a nice place with a 2 & one half star rating! The hot tub was out of order.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
The location is convenient. The hot tub was closed for repairs, but the front desk didn't bother to mention that when I asked about the pool/hot tub hours. It would have been nice of him to mention it so we didn't waste our time changing into swimwear & going down to the pool area.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
The hotel was very friendly and clean. We enjoyed the trip and it's very convenient to NWA. That makes it even more of a plus.
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8.0review from
Staff was very friendly and helpful. Breakfast had a great selection. We really enjoyed the rooms. We had a room with a King size bed and it was very spacious and clean. Our overall experience was great, except they charged our card that we used to check in with for the room rate that we had already paid. The charge was credited back to us but it took several calls back to the hotel to straighten it out.
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7.0review from
The staff at the hotel was very friendly, including the cleaning staff who asked each day if there was something more they could do. The rooms were small and cramped feeling and the elevator took a long time to get from floor to floor.
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7.0review from
Good staff. Very helpful Would not honor pricelines price of room.
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5.0review from
The hotel has a very modern and updated look from the lobby into the halls and to your room. Staff were all very friendly. Breakfast was good and the pool area was nice. If you are in an odd number room then you will face out to I-49. The rooms are very noisy from interstate traffic. It felt like you were right up next to traffic due to the lack of noise reduction windows in the hotel. Ask for an even # room.
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6.0review from
The location The staff was very friendly but slow. Our hall was under construction so we had to walk through that to get to our room. The rooms were a little smaller than most.
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4.0review from
The location was convenient to Hwy 49 and Walton Blvd. This hotel was as poorly managed as any Marriott property that I have ever stayed at previously.The water was accidently shut off due to a mishap in the boiler room, Hot Tub was out of order, No HBO TV reception in room and no HK service 1 out of 4 nite
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2.0review from
From Manager to Front Desk Clerks, all were non-friendly. Only the cleaning crew seemed to be nice people. Everytime we went down to the lobby for newpaper or coffee we felt as though we were not welcome. Desk clerks raised their voices at us - apparently this type of behavior is acceptable because the manager was within earshot. Woud NEVER recommend this hotel to anyone.
