Roland Hotels

Price. Close to interstate

Tub looked dirty. Showered with my sicks on. Tub had not been renovated. Some renovations done. However reddish mold around floor tiles in bathroom.not impressed with breakfast.

It was close to the highway

Guys loitering on the Balcony, air conditioning smelled bad when we turned it on.

Our room was very large and the common areas were well appointed.

The front desk clerk who checked us in, hotel employee was very slow, inconsiderate, and largely incoherent. He tried to charge us $25 more for the room we had already paid for and took over 20 minutes to check us in. he was really bad.

Staff was very nice and helpful

This was a very nice hotel overall with a convenient location and hot breakfast was good to get day going

My only problem was my room smelled a little musty. Not sure what it was but the odor was noticeable.

Really loved the breakfast.

The breakfast didn't have bacon and there wasn't microwave and fridge in our room.

Way too noisy. .. Drunk people in hallways all night long

It was clean and fairly nice breakfast was run of the mill hot breakfast!

It was not quiet people in hall and teens yelling and doing cannon balls in pool so didn't stay pool side more then ten minutes! And snack items are high a dollar for a can coke a two dollars for small bag of cookies small chips 1.50 so we made a trip to Walmart over all stay was OK!

When our room was not cleaned the young man on the desk quickly moved us to a clean room. helped move our things as well. Breakfast okay, absolutely no fresh fruit though.

we ask cleaning staff not to clean till we had left for the wedding but when we came home they had not touched it and gone home. We also noticed that the smoke detector had been covered with a plastic bag so reported to the desk in morning. nothing done.

Hotel was clean and appeared to have been recently renovated. I was on second floor. It was quiet and comfortable. Staff was very pleasant and thoughtful.

It was a little difficult to get to. It was in the back corner of a parking lot with other businesses. GPS was just confusing.

Lady at the front desk was really nice,i was worried a little since i arrived earlier than check in time but she assured me it was ok to check in.she always had a smile every time we walked past her.the breakfast time was awesome, its was our favorite part of the stay all because of the the lady in charge.she was very helpful,all smiles,engaged with us and couldn't wait to see us everymorning.we got very close it hurt to say goodbye.i realised during my stay she was like that to everyone.God willing we will definately be back.

The throws on the edge of the beds were dirty.

Air conditioner not working well

Great clean large rooms.

Hotel is very clean.

The shape of the room is a bit strange.

The free waffle maker breakfast. allowed pets.

The facility and staff was great as usual a little disappointed in the flooring as if the carpet had just been cleaned or needed to be

The room smelled bad like mildew or dogs

Close to freeway & restaurants. Still very quiet

Nothing

the location

it could use some updating, it was kind of run down

The room was HUGE for what we paid, the staff was friendly, and the other guests were super quiet and considerate.

It's VERY far away from Fort Smith proper. You can get to a Walmart and fast food from here, but getting to a nice pub will take you 15 minutes.

The price of the room was reasonable. And it was a god room.

The beds were kind of uncomfortable. You could feel the springs in them.

The young women at the front desj was great. Very sweet and helpful.

The smell from the air conditioner was horrible. Strong mildew smell and it was very dirty inside. To tired to change rooms. Put the bedspread on top of it and opened the window. Could still smell it but it wasn't as strong coveted up.

I like the bathroom the best. clean and looked like they used high end materials

There was construction going on, and the staff didn't acknowledge us when we left. She was on her cell phone.

Room smelled like someone was in room with me smoking.

We stayed at a Homewood, Best Western, Marriott and Hampton Inn. You all were the best of all.

Nothing

The room smelled musty and unused , there was a dead roach in bathroom floor , turned shower on and water was orange from rust , mini fridge was unusable due to ice buildup. The bed was hard and pillows were flat and the headboard wasn't even attached to anything , just flopping around between bed and wall.

Nice room and Personel very Attentive

Small TV

No facial tissues. No clock in room. Two items I frequently need. Rest was good.

Room and cleanliness were excellent.

The staff was very helpful in working with us for a late check out due to an unexpected illness, and that was most appreciated.

I booked the hotel without knowing the exact location so it was not very convenient to the highway we were traveling.

Location. Located at a light that made coming and going easy and near all major restaurants.

Breakfast was just OK. Toaster took 7 minutes!

Accommodations

Nothing

Employees Were friendly

Arkansas

Pancakes were good, but the omelets were terrible. Need better egg options.

The hotel was clean, and the employees were kind and helpful. Beds were comfortable and Air Conditioning unit worked well. Wifi was provided for free, and worked great on Labtop, but I couldn't get it to work on my smartphone. Minifridge with icebox inside and the microwave all worked well, also.

The hallway had an odd smell mixed with cigarette smoke, though smoking is prohibited in the hotel, but it may be a lingering smell from years ago when smoking was more common. The shower curtain rod was curved and installed slightly tilted to where the curtain would slide open on both sides toward the base of the curve. Continental breakfast was mostly pastries and cereal. I can't eat gluten so that wasn't good for me. They did provided bananas so I ended up eating a banana. But the hotel is right beside Waffle House, so we went and got some breakfast there one morning. But besides those complaints it was overall a good experience.