|""Clean property, friendly staff, comfy accommodations""||(in 47 reviews)|
|"Happy hour was great."||(in 2 reviews)|
|""Great service, great rooms, great gym.""||(in 70 reviews)|
|"Horrific experience with their shuttle."||(in 7 reviews)|
|"Terrible wrong information from the hotel"||(in 22 reviews)|
|"I booked this hotel at the last minute."||(in 1 review)|
|room was nice||in 165 reviews|
|friendly staff||in 110 reviews|
|close to the airport||in 86 reviews|
|bed was very comfortable||in 79 reviews|
|beautiful hotel||in 63 reviews|
|free breakfast||in 46 reviews|
|shuttle service to the airport||in 44 reviews|
|front desk||in 39 reviews|
|club level||in 20 reviews|
|bit dated||in 17 reviews|
|early morning flight||in 16 reviews|
|one night||in 12 reviews|
|conveniently located||in 10 reviews|
|stain in the carpet||in 9 reviews|
|sheraton||in 8 reviews|
|last minute||in 4 reviews|
|cultural events||in 3 reviews|
|floor upper||in 2 reviews|
|pizza delivery||in 1 review|
The staff was extremely courteous and professional. The gentleman that checked me in was very gracious and attentive.
They refused to refund my money which I have not checked inn I cancelled my booking an hour later after I booked.
accommendations not what they advertised.
1. first handicapped room given was funky. 2. second room was on a different floor 3. air conditioner did not work in second room well 4. toilets are too low 5. no micro wave oven 6. charged for water and parking
only good thing was it closeness to Arena
clean, access to O'hare
No pool, pay internet
The hotel is very conveniently located by O'Hare and the staff was incredibly nice and very helpful. The building and facilities are a bit dated, but nothing that would prevent me from returning. It had everything I could ask for along with convenient airport shuttle. Nice bar and restaurant too.
I can't really nitpick anything of consequence. The rate was not very low, but I did book this last minute due to flight cancellation.
room was quiet and had good black out drapes
breakfast was about $20... not worth it
Room was spacious and clean. Also, great customer service!
I liked everything!
In need of better update
The room was clean. It looked clean. It smelled clean. The bed was comfortable. The room was quiet. I would stay here again.
My room was in need of a better update. The room looked very modern but had a lot of qwerks. The room had 2 TVs but only one of them worked. We did not complain but notified the staff and they were going to fix it. The toilet tank cover was not correct for the toilet. At the corners I could see into the tank. The room was separated into 2 rooms by a door with a bathroom in the middle. The bathroom door had to be closed in order to get from the bed room to the sitting room. The overall hotel had very modern finishes but some of them were poorly executed. For example the wallpaper was very trendy but sometimes the pattern was lined up and sometimes it wasn't. Overall the staff was great and the room was clean and compfortable. If you need a quick overnight stay, this place is great.
I Had a great stay and I was well taking care of. I Missed my flight and had to stay in Chicago but arrived late to the hotel. My flight was booked for 7 the next evening. The staff.arranged for me to stay a while longer so I could rest. I'll be staying with them every time I am in Chicago. thanks a million.
No bad comments to say about my stay.
Spacious and comfortable rooms
Rooms were spacious and clean. I wouid recommend the restaurant, although they are not cheap. The exercise room was well equipped.
Charge for internet service
Convenient location, staff was extremely nice and helpful.
No exhaust fan in bathroom just a big hole. Problems with the cooling system.
Every thing was great. The only flawl was that the toilet was stopped up, and was slow and quircky even though they sent a maintenence. man to try to fix it. Since we were only there one night it was no big deal.
The Sheraton Suites Chicago O’Hare hotel offers spacious accommodations within minutes of Allstate Arena. This hotel is about two miles from the Fashion Outlets of Chicago, the Rivers Casino, and the Donald E Stephens Convention Center. Lake Park is nearby, and guests can find plenty of local dining and shopping just minutes away. Parking is available at this airport hotel, which provides free airport shuttles and limo and town car service for a fee. This is a non-smoking hotel that does not allow pets.
The Sheraton Suites Chicago O’Hare hotel has a 24-hour fitness center with strength training and cardio equipment. Breakfast is also available for a fee at the hotel restaurant, which serves a variety of cuisine throughout the day. There is also room service available during limited hours. This hotel has 296 executive suites and guest rooms that feature separate living areas and wet bars, along with a pair of 55” flat-screen TVs with premium channels. All rooms also include signature Sheraton beds and bedding, a desk, and a luxurious private bathroom.
There are connecting rooms available at this hotel. Guests can also request hypoallergenic bedding and every room includes a refrigerator and microwave. The hotel offers a 24-hour business center and meeting rooms for various business meetings and events. The front desk is also open 24 hours and offers a safe deposit box and luggage storage. Wedding services, dry cleaning and laundry service, and porter services are also available.
based on 726 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Suites Chicago O'Hare reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Suites Chicago O'Hare for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Suites Chicago O'Hare is located at 6501 North Mannheim Road, 0.9 miles from the center of Rosemont. OLC Education & Conference Center is the closest landmark to Sheraton Suites Chicago O'Hare.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Suites Chicago O'Hare.
No, Sheraton Suites Chicago O'Hare does not offer free Wi-Fi.
No, Sheraton Suites Chicago O'Hare does not offer free parking.
No, Sheraton Suites Chicago O'Hare does not offer free airport shuttle service.
Sheraton Suites Chicago O'Hare is 1.6 miles from Chicago O'Hare Intl.
Yes, Sheraton Suites Chicago O'Hare is a pet-friendly hotel.
No, Sheraton Suites Chicago O'Hare does not have a pool onsite.
Sheraton Suites Chicago O'Hare has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.