The breakfast for elite members was very basic.
3 stars
Sheraton Suites Chicago O'Hare
Photos of Sheraton Suites Chicago O'Hare
Overview
The Sheraton Suites Chicago O’Hare hotel offers spacious accommodations within minutes of Allstate Arena. This hotel is about two miles from the Fashion Outlets of Chicago, the Rivers Casino, and the Donald E Stephens Convention Center. Lake Park is nearby, and guests can find plenty of local dining and shopping just minutes away. Parking is available at this airport hotel, which provides free airport shuttles and limo and town car service for a fee. This is a non-smoking hotel that does not allow pets.
The Sheraton Suites Chicago O’Hare hotel has a 24-hour fitness center with strength training and cardio equipment. Breakfast is also available for a fee at the hotel restaurant, which serves a variety of cuisine throughout the day. There is also room service available during limited hours. This hotel has 296 executive suites and guest rooms that feature separate living areas and wet bars, along with a pair of 55” flat-screen TVs with premium channels. All rooms also include signature Sheraton beds and bedding, a desk, and a luxurious private bathroom.
There are connecting rooms available at this hotel. Guests can also request hypoallergenic bedding and every room includes a refrigerator and microwave. The hotel offers a 24-hour business center and meeting rooms for various business meetings and events. The front desk is also open 24 hours and offers a safe deposit box and luggage storage. Wedding services, dry cleaning and laundry service, and porter services are also available.
Latest deals for Sheraton Suites Chicago O'Hare
Amenities at Sheraton Suites Chicago O'Hare
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Hypoallergenic
- Adapted bath
- No smoking
- Pets not allowed
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Basics
- Internet
- Free toiletries
- Heating
- Air-conditioned
Bathroom
- Shower
- Toilet paper
- Private bathroom
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Sheraton Suites Chicago O'Hare
8.6
Very good
1339 verified ratings
Wonderful
625
Very good
217
Good
195
Okay
94
Fair
85
Mediocre
42
Poor
81
Summary of reviews
Guests say
Guests appreciated the hotel's location, service, and cleanliness, highlighting the comfortable beds. However, many expressed dissatisfaction with the value for price, noting high charges for amenities like WiFi and breakfast.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
894 reviews
8.8 out of 10
32 reviews
9 out of 10
5 reviews
7.7 out of 10
10 reviews
All reviews
Enjoyed my stay at the Sheraton near the airport. Missed my connection flight to Jordan and booked a room last minute. The front desk hostess set me up with corner room and extended my check out time to accommodate my flight that didn’t leave till 830pm the next day.
Pros (+) The staff was extremely courteous and professional. The gentleman that checked me in was very gracious and attentive.
Cons (-) They refused to refund my money which I have not checked inn I cancelled my booking an hour later after I booked.
Pros (+) 1. first handicapped room given was funky. 2. second room was on a different floor 3. air conditioner did not work in second room well 4. toilets are too low 5. no micro wave oven 6. charged for water and parking
Cons (-) only good thing was it closeness to Arena
Pros (+) clean, access to O'hare
Cons (-) No pool, pay internet
Pros (+) The hotel is very conveniently located by O'Hare and the staff was incredibly nice and very helpful. The building and facilities are a bit dated, but nothing that would prevent me from returning. It had everything I could ask for along with convenient airport shuttle. Nice bar and restaurant too.
Cons (-) I can't really nitpick anything of consequence. The rate was not very low, but I did book this last minute due to flight cancellation.
Pros (+) room was quiet and had good black out drapes
Cons (-) breakfast was about $20... not worth it
Pros (+) Room was spacious and clean. Also, great customer service!
Cons (-) I liked everything!
Pros (+) The room was clean. It looked clean. It smelled clean. The bed was comfortable. The room was quiet. I would stay here again.
Cons (-) My room was in need of a better update. The room looked very modern but had a lot of qwerks. The room had 2 TVs but only one of them worked. We did not complain but notified the staff and they were going to fix it. The toilet tank cover was not correct for the toilet. At the corners I could see into the tank. The room was separated into 2 rooms by a door with a bathroom in the middle. The bathroom...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers spacious executive suites and guest rooms with separate living areas and wet bars, along with a pair of 55” flat-screen TVs with premium channels. All rooms also include signature Sheraton beds and bedding, a desk, and a luxurious private bathroom.
Is parking available at the hotel?
Yes, parking is available at this airport hotel. There is private parking, and guests can use the free airport shuttles. However, there is an extra cost for parking, which is $30 per night.
How is the food quality at the hotel restaurant?
Breakfast is available for a fee at the hotel restaurant, which serves a variety of cuisine throughout the day. Room service is also available during limited hours. Some guests have mentioned that the breakfast for elite members was very basic.
What can guests expect in terms of cleanliness?
The hotel is described as clean and modern, with guests appreciating the cleanliness and comfort of the rooms. However, some guests have mentioned concerns about specific cleanliness issues, such as dirty coffee makers in the rooms.
What is the best time to visit the hotel?
The high season for the hotel is in July, and the low season is in January. It's important to note that some guests have experienced issues with the room temperature, especially during frigid weather, and have expressed a desire for better control over the HVAC system.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported issues with noise, particularly from the bar area. If you're a light sleeper, it might be best to request a room away from potential sources of noise.
Check for Special Requests
Double-check any special requests, such as higher floor rooms or specific amenities, upon check-in to ensure they are accommodated as per your booking.
Utilize the Free Shuttle Service
Take advantage of the free airport shuttle service, but be aware that it may not be available in the early morning, as noted by some guests.
Explore Nearby Dining Options
While the hotel offers dining facilities, guests recommended exploring nearby restaurants for a wider variety of dining choices.
Inquire About Parking Costs
Be aware that there may be an additional cost for parking, as reported by some guests. It's advisable to confirm this before arrival.
Consider Joining the Member Program
If you're concerned about additional charges for amenities like Wi-Fi, consider joining the hotel's member program to potentially access these services for free.
Request Room Maintenance
If you encounter any issues with room amenities, such as the thermostat or shower, don't hesitate to request maintenance or a room change to ensure a comfortable stay.
Take Advantage of the Fitness Center
Guests appreciated the 24-hour fitness center, so if you're keen on maintaining your workout routine, this amenity is worth utilizing.
Plan for Breakfast
While breakfast is available for a fee at the hotel restaurant, some guests suggested exploring alternative breakfast options nearby for potentially better value.
Location
6501 North Mannheim Road, Rosemont, IL 60018
What's nearby
- OLC Education & Conference Center0.3 mi
- Wolff's Flea Market0.6 mi
- Allstate Arena0.6 mi
- Rivers Casino1.1 mi
- The Westin O'Hare1.3 mi
- MB Financial Park1.5 mi
- Donald E. Stephens Convention Center1.7 mi
- Hyatt Regency O'Hare1.7 mi
- Fashion Outlets of Chicago1.8 mi
- Rosemont Theatre1.8 mi
- Des Plaines History Center2.9 mi
- Des Plaines Public Library3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Suites Chicago O'Hare
Low season | March |
|---|---|
High season | August |
Average price (weeknight) | $201 |
Average price (weekend night) | $175 |
When to book a room at Sheraton Suites Chicago O'Hare
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 1.6 mi |
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