Roswell Hotels

Lipstick on a pig. It would have been nice if i didn't feel like i needed to sit by the window with a shot gun to watch my car. The neighborhood was...ahem. Even just parking lot lighting would make a huge difference. A hundred decent restaurants within walking distance, but you wouldn't walk in that part of town

I liked that the room was clean and its close to everything you might need. What I liked about the room itself was the TV. It was a 42" I believe(big enough) and had all the channels that I like with like 5 HBO's so that was nice. The extra tall ceilings made the room feel bigger than it was. Also the bathroom had a jacuzzi tub. What I didn't like was the bed wasn't special and it had a throw blanket wrapped in a pair of sheets instead of a comforter. I could have enjoyed the TV more if the lady at the desk would have let me use the remote for it so I could use the apps that were installed on it. ie.Netflix, FB, YouTube, etc. The first night maintenance had to program it and he used the factory remote (instead of the Comcast remote) so I know they had it but she said no its not there and wouldn't look for it. The thing that got me the most I think was the first night I went to sleep very late and wanted to sleep in so I put the "Do Not Desturb" sign on the door. Around 8am in the morning there was a loud knock at the door which I ignored but to my dismay housekeeping let themselves in the room. I asked if she saw the sign on the door and she acted like she couldn't understand english and left. After that she went to clean next door and left the lock in the closed position so the the door wouldn't lock when they went in and out of the room. The problem is that it bangs very loudly against it when it closes back on it. I suggested that she fold an outdated magazine up and slide it under the door to prop it open so I could go back to sleep with no more banging going on. She said oh well I'm almost done I don't have time to find one to do that and went back to her duties. Needless to say I did not get back to sleep after all that, I was awake. The next night I went to bed early( as I was tired from not much sleep the night before) and another housekeeper let herself in the room to "giggle the handle"of the toilet. Very entrucive and activating at the very least. I won't stay here in the future there's too many other hotels in the area for the same money that would love to have my money.

The staff was very nice. The food was terriblel..cold and precooked, the carpets in the room were filthy. Myself or my children did not walk in the room without shoes on.

Convenient to Ga 400 Dated rooms. Stale musty odor. Wrinkles in carpet. Room may have suffered water damage.

Booking.com canceled my resume @ 4 pm day of check in due to the hotel being overbooked. They could not fix problem satisfactorly. Will never use them against n

Positives: clean crisp linens, plenty of towels and washcloths, comfortable bed, quiet place, exclusive location to itself but also close to many shopping venues and a movie theater. Negatives: stood at the check in desk for nearly 25 minutes with nobody present (even called the hotel on my cell hoping a phone would ring in the back and get someone's attention), was told rate could have been nearly $30 a night less expensive but nothing could be done about it, no lotion, outlet for coffee machine not working (no morning coffee=unhappy), exited hotel to retrieve my bag from my vehicle and upon attempting to re enter the front door would not open with or without room key; went to side door still couldn't get in; went to back door and still couldn't get in; returned to front door where I stood for almost an hour trying my room key again, calling the hotel multiple times with no answer, even called their sister property a few exits up in hopes of someone paging the front desk or manager to let me in, eventually after knocking hard on the doors an employee let me in. I departed the hotel 3 hours early out of pure frustration with my experience. Sent feedback but have yet to hear back. For the price I paid (over $110) I could have very well chosen the Hilton, or Marriott and gotten much more acceptable service.

Fleas jumping on the mattress Would not refund even though we left within 30 mins because of the terrible condition.

It was clean and new and the price was good.

Had to move the first night (very late Friday) due to a ceiling collapse in my bathroom. I have some great pictures of that. There was a jack-hammer above my room on Saturday afternoon at 4 PM. Couldn't even stay in the room it was so loud. Wanted to take a nap before a performance Saturday evening but couldn't. I have the audio-video if you want to hear it.