Roswell Hotels

Convenient to Ga 400

Dated rooms. Stale musty odor. Wrinkles in carpet. Room may have suffered water damage.

Were there for a wedding. Met our needs and accommodations were good. Close to wedding venue.

Having 2 double beds rather than queens. Room would accommodate queens.

Clean bathrooms and nice decor. Overall wonderful location with great hotel bar.

Location is a little hidden off of the main road.

Close to the things we wanted to do

The pillows were very uncomfortable

General cleanliness, facilities and staff with good breakfast etc.

Too far from my place of work

cleanliness, friendly helpful staff.

A/C unit was a little too noisy

Good rate, friendly, helpful staff. Convenient location.

The staff was very friendly, room was clean and modern. We had a great stay and nothing bad to say!

Do not stay here. Stay somewhere else. Shortly after arriving, my girlfriend discovered the toilet was stopped up. (It had not yet been used by either of us.) She went to the front desk to report it, and instead of a manager or maintenance person coming to our room to fix it, she was handed a plunger. Other tenants were very loud - in the rooms across the hall, in the room/hall above our room, and in the parking lot, all throughout the night. The two chairs in our room were completely covered with stains, and the place was generally a dump. The card reader at our end of the building did not work at all, so using the entrance closest to our room was impossible. I'm not the kind of person who usually leaves a review, even if a hotel is very poor, but the lack of any type of service or reasonable response to a legitimate problem here was very upsetting. The next time I am in Alpharetta, I will be staying somewhere else.

Management staff was very accommodating,friendly and professional. I had reserved a queen size bed but upon arrival I was told there wasn't one available so they upgraded me to a king at no extra charge. That was very classy.

It would have been nice to at least have a visit from housekeeping, but I understand the need to keep costs down.

The rooms and hotel were clean, comfortable and spacious.

The front desk staff were unhelpful and unaccomodating with an error in the booking which was partly their fault and that of booking.com.

locartion was great for what we needed the staff were very helpful and pleasant. the breakfast was also good

no

Everything is good

The shower need better shower heads

Nothing about this place

Tear it down and build up a new property or at least take the Ramada name off this place it is the pits.

Fleas jumping on the mattress Would not refund even though we left within 30 mins because of the terrible condition.

Breakfast was good the first day. Room LOOKED clean...

There were pill-bugs and spiders in my room; found them 2nd day. The maid didn't change sheets, just re-tucked them in.

The hotel was close to everything, with walking distance options to food and shopping. A very affordable option on a budget. It's always nice to have the option of a complimentary breakfast. We enjoyed our time at the pool, and appreciated the free wifi.

The sheets didn't fit the bed, and kept slipping off. They did change them for us the next day. The bathrooms are tiny. Our sofa was caving in, and the tv situation was a bit frustrating. Not many channels, and poor signal strength. There was a strange smell in our hallway, and a musty smell on the side of the room where the air conditioner was. Not my best hotel experience, but also not the worst.

Positives: clean crisp linens, plenty of towels and washcloths, comfortable bed, quiet place, exclusive location to itself but also close to many shopping venues and a movie theater.

Negatives: stood at the check in desk for nearly 25 minutes with nobody present (even called the hotel on my cell hoping a phone would ring in the back and get someone's attention), was told rate could have been nearly $30 a night less expensive but nothing could be done about it, no lotion, outlet for coffee machine not working (no morning coffee=unhappy), exited hotel to retrieve my bag from my vehicle and upon attempting to re enter the front door would not open with or without room key; went to side door still couldn't get in; went to back door and still couldn't get in; returned to front door where I stood for almost an hour trying my room key again, calling the hotel multiple times with no answer, even called their sister property a few exits up in hopes of someone paging the front desk or manager to let me in, eventually after knocking hard on the doors an employee let me in. I departed the hotel 3 hours early out of pure frustration with my experience. Sent feedback but have yet to hear back. For the price I paid (over $110) I could have very well chosen the Hilton, or Marriott and gotten much more acceptable service.

The room had everything you need

Breakfast was only ok.

The staff was very nice.

The food was terriblel..cold and precooked, the carpets in the room were filthy. Myself or my children did not walk in the room without shoes on.

Nothing.

Upon exiting the elevator there was a plunger in plastic bag left outside a room and a large pile of dirty linens next to our door. In our 1st room: The room was a sauna due to the heat being set on high when it was 85 degrees outside. Bed appeared to have been slept in. I went to the front to request another room. One of the front desk personnel felt it necessary to check first room but did not apologize for condition. She made excuses for housekeeping staff. 2nd room: The cap of the Embassy Suite courtesy pen left in room was chewed to shreds. I did not notice it until I scratched myself by accident. May not sound like a big deal until you think about the amount of germs that may have been present on that cap. The pillows were hard and too thick to use. There was a puddle of urine behind the commode.. Overall the experience less than desirable and will not return. This is why we usually choose Marriott.

NOTHING!!

This is the worst Hotel in the world - It is a drug flop house with kids just laying around in the lobby & rooms are dirty;no towels in the room ; no toilet paper & bugs crawling on the walls & bed. I checked & then checked out of the hotel in 20 minutes . DO NOT STAY HERE It's FILTHY & DANGEROUS DUMP!!! Kayak should take this Hotel off it's web page.

it's close to the Atlanta malls

When the air conditioner is on it is so loud it wakes you up. we had a pull out sofa bed in our room it had sheets on it and pillows in the closet but no comforter. We called down to get one and the staff seemed confused as to what we were talking about.

I like the location and the fact that the hotel was nice enough to let us extend our checkout time...free of charge.

Not enough communication with housekeeping. Checkout extended, but they kept on knocking. Needs renovating. Maid's cart had Raid cockroach spray on it. Not a good look.

The bed was comfortable. Location great.

Pillows were uncomfortable. The room seemed very old, especially the kitchen cabinets and appliances. When booking, I thought a breakfast was included, but upon check-in, the lady didn't mention it. Also there was no info in the room about breakfast, so I assumed there was none.

MOLD!! DON'T STAY HERE...

Disguisting...there was mold in the bathroom (I have pic) AND there was a screen just lying in the bedroom. After spending $89.95 a night, I wouldn't let my dog stay here!!!!!

Everything looked and smelled so clean. Beds were very comfortable and the breakfast was EXCELLENT.We're talking waffles, boiled&scrambled eggs,bacon&sausage,REAL oatmeal,severalkinds of cereal,muffins,bagels,FRESH FRUIT, and yogurt. AMAZING PLACE TO STAY

Aboslutely not. Everything was perfect.

Great place. Very spacious. Very clean. Most (if not all) rooms come with a kitchen, large flat screen TV, couch with pull out bed inside and very comfortable bed(s). I stay at many 2 to 2 1/2 star hotels & this is a step above most for sure.

Nothing

We were placed in a newly renovated room. It was beautiful. Very clean. Very modern and a great value for the money.

Sometimes the key card did not work for the exterior door. It was kind of annoying but it wasn't the end of the world.

The breakfast was great an the staff was great would love to go back

Clean, well appointed, great location.

No

People were good, room was very good!

Nothing, I liked everything

The --room-- was clean. Bed comfortable.

The shower was not clean. Mold near the drain, pulled up the bath mat and there was mold under it along with an awful odor. The shower was small. Upon check out, told Mr. Hollis of this.

Complimentary breakfast, clean rooms, friendly staff

Shower was clogged, breakfast was cold

Very clean

Clean and contemporary styling

Although they were in a construction phase, we had a pleasant stay. The new suites are wonderful. Would stay here again.

Had to move the first night (very late Friday) due to a ceiling collapse in my bathroom. I have some great pictures of that. There was a jack-hammer above my room on Saturday afternoon at 4 PM. Couldn't even stay in the room it was so loud. Wanted to take a nap before a performance Saturday evening but couldn't. I have the audio-video if you want to hear it.

Very clean and nice rooms. Exceeded all expectations for the price point. Will be staying here again

Room was not cleaned well, i see some bugs, spiders in the room. The customer service is bad. There is no free breakfast.

Staff was awesome and the room was great. Very clean and arranged for two rooms in one.

Good Customer service, friendly staff clean and secure place.

Room size.

It was under construction.

Room was comfortable and there was plenty of room to stretch out. The bed was awesome!

It was clean and new and the price was good.

Easy check-in, check-out. Very helpful staff. Convenient to the interstate and to the venue I was attending.

Nothing.

The best thing about this hotel was location.

I did not like this hotel for the cleanliness... Our floors were sticky and gross. The tv rarely worked and kept losing signal. The shower was broke and sprayed water everywhere. The toilet was broke and I had to fix the flusher.

Quiet, clean, and quaint

Sink and bathtub had slow drains

The consistency of the brand is top notch.

The amenities in the room are beginning to show their age.