Roswell Car Rentals

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Roswell car rental reviews and directory

Enterprise
Car rental reviews:
Good (7.5, 13 reviews)
Car rental locations in Roswell:
5 locations
Enterprise
Locations in Roswell
10670 Alpharetta Hwy
+1 770 992 8500
11235 Alpharetta Hwy Ste 138
+1 770 664 0065
11572 Alpharetta Hwy
+1 770 752 7556
1579 Holcomb Bridge Rd Ste B
+1 678 352 7860
1805 Hembree Rd Ste A
+1 770 475 7306
  • 7.7
  • 8.2
  • 7.4
  • 7.2
  • 7.1
Recent reviews
9.6 Excellent
Sep 14 2016
Pros: Enterprise was very accommodating. They did not have the car I booked but very quickly upgraded me, at no charge, to a larger vehicle. The staff was all very nice and friendly.
Cons: I have a tight budget so of course, I would love to save a little more money.
3.2 Mediocre
Sep 24 2016
Hassle fest
Cons: It was an act of congress to get everything set up ?! Tons of forms , all kinds of paperwork, I've bought cars with less ?? Took me hours to get all that was needed ?? Left 4 hours and about 40 miles going to get all this stuff ?? Made my hotel reservations with 5 minutes to spare , after I'd already had to change them because I wasn't gonna make the original time ?! Customer service was friendly and promised that we'd be taken care of and discounted, but as of this day , I haven't heard or seen anything ?!?!
7.2 Good
Dec 7 2016
Car didnt match category
Pros: Fast easy rental process Overall Good vehicle
Cons: Small size for premium rental, more like an intermediate
3.6 Mediocre
Jan 29 2017
A trip of unexpected expense
Cons: I spoke with 5 different people over the phone, 5 different timea, before i actually showed up for the rental. I wound up with a Much different car that was smaller than we expected. And i was forced to pay $250 versus the $61 that was agreed upon online. No where online did i see anything about $250 deposit, nor was i told by any of the 5 people i confirmed with that there was such a charge! And when i complained to the manager i was told "well you never spoke with someone here! You must have spoke with the call center people" as if that made it better
10.0 Excellent
Feb 8 2017
Pros: Great car for a low price
Cons: Nothing
8.8 Excellent
Feb 11 2017
Pros: Quick check out and check in. Helpfulness of staff.
Cons: Car interior was dirty
8.0 Good
Sep 26 2016
Pros: No surprises
Cons: car wasn't ready when I arrived and I had to wait 10 minutes.
10.0 Excellent
Nov 29 2016
Cons: Good communication, smooth transaction.
8.8 Excellent
Oct 24 2016
Great Value, Decent Car
Pros: Quick check-in / out Good rates Good employees
Cons: Car was noisy (Chrysler 200) Car was confusing to operate, no specific temp on A/C for example and when playing song via Media it showed how long song was but did not count down so don't know where you were in the song
6.0 Okay
Dec 2 2016
Nice car, not customer service.
Pros: The car was in good shape, got great gas mileage and was comfortable to drive.
Cons: The Enterprise representative attempted to scare me into insurance and all the extras, to the point that I was anxious about driving the car out of the lot. There are ways to sell insurance without making the buyer apprehensive about the purchase.
Hertz
hertz
Car rental reviews:
Okay (4.9, 6 reviews)
Car rental locations in Roswell:
3 locations
Hertz
Locations in Roswell
11030 Alpharetta Hwy
+1 770 642 1405
11030 Alpharetta Way
+1 404 843 0622
1327 Holcomb Bridge Road
+1 678 393 0555
  • 5.0
  • 4.7
  • 5.0
  • 4.3
  • 5.7
Recent reviews
2.0 Poor
Sep 4 2016
Upsetting
Cons: After confirming online about my booking, I am told that they dont have available car once I reached the location.
4.0 Mediocre
May 9 2017
Poorly run - Not an AVIS
Pros: I liked the person at the Hertz location when picking up, very helpful. A lady from Michigan.
Cons: No cars available when picking up When returning car No call back No refund No real advise when calling customer service
6.8 Good
Jun 20 2017
Pros: Price, space
Cons: tires had no tread, windshield wipers were not working properly, and air conditioner worked when it felt like it.
8.4 Excellent
Jul 17 2017
Pros: Very new and comfortable car. Unlimited Mileage. Good rate.
Cons: Long wait time when picking up and dropping off the car at a Hertz location away from an airport.
6.4 Good
Jun 1 2017
It was okay
Pros: We got a free upgrade to an SUV. Drove great, was very clean and drop-off was easy and fast.
Cons: We walked into the office and no one spoke to us. We had no idea where to go or what to do. There was no one in the office. There happened to be a guy from a different division there, but he never spoke to us or let us know that he'd be just a min. It was also quite dirty in the office. There were about 4 customers including me and we waited for almost 30min before anyone even spoke to us.
2.0 Poor
Jul 1 2017
Never got the car
Pros: Nothing
Cons: I never got the car and got charged anyway. Rep said I wouldn't be charged but I was.
Budget
Car rental reviews:
Good (6.4, 3 reviews)
Car rental locations in Roswell:
1 location
Budget
Locations in Roswell
715 Holcomb Bridge Road
+1 678 996 9788
  • 6.7
  • 6.0
  • 6.7
  • 6.7
  • 6.0
Recent reviews
7.2 Good
Oct 18 2016
Pros: quick check-in, clean car, car in good condition
Cons: None
10.0 Excellent
Dec 21 2015
Top notch service, vehicle and price
Pros: Great service and well maintained vehicles. Best cost of anyone around.
2.0 Poor
Nov 29 2016
Terrible experience
Cons: The vehicle was not there to pick up. Very rude and unhelpful employee. Will definitely not return there.
Avis
avis
Car rental reviews:
Good (7.2, 2 reviews)
Car rental locations in Roswell:
1 location
Avis
Locations in Roswell
875 Mansell Road, Suite C
+1 770 645 6784
  • 6.0
  • 6.0
  • 8.0
  • 8.0
  • 8.0
Recent reviews
10.0 Excellent
Apr 21 2017
Pros: Great
4.4 Okay
Jun 21 2017
Very Manipulative Charges Suggested...
Pros: Value was good, local location not at the airport, I travel 18-20 times per year with work and I'm part of the Avis rewards program and more than satisfied 98% of the time. This was clearly the exception and I'll never rent from the Avis at 875 Mansell Road, Suite C, Roswell, GA, 30076.
Cons: The car had clearly been smoked in a lot and recently, but I was rushed so didn't change, later I found sunglasses, a hotel receipt, and a parking ticket so clearly had not been cleaned prior to my rental. When I returned the car after 3 days I was "threatened" with a $100+ cleaning fee if I didn't clean the car. It is my habit to clear/clean the car so I don't leave or loose anything and I had done that. We found a nearby gas station and paid to vacuum & detail the car. I have NEVER had to clean a rental car, especially one that was not clean when I picked it up... Very, Very Frustrating Experience! The more I think about this the more I'm convinced that this location is saving time and making money by manipulating customers.
24 travelers who rented a car in Roswell gave the car agency they used an average rating of 6.7

Car Rental Locations in Roswell

Roswell