Roswell Car Rentals

Cons: I have a tight budget so of course, I would love to save a little more money.

Cons: It was an act of congress to get everything set up ?! Tons of forms , all kinds of paperwork, I've bought cars with less ?? Took me hours to get all that was needed ?? Left 4 hours and about 40 miles going to get all this stuff ?? Made my hotel reservations with 5 minutes to spare , after I'd already had to change them because I wasn't gonna make the original time ?! Customer service was friendly and promised that we'd be taken care of and discounted, but as of this day , I haven't heard or seen anything ?!?!

Cons: Small size for premium rental, more like an intermediate

Cons: I spoke with 5 different people over the phone, 5 different timea, before i actually showed up for the rental. I wound up with a Much different car that was smaller than we expected. And i was forced to pay $250 versus the $61 that was agreed upon online. No where online did i see anything about $250 deposit, nor was i told by any of the 5 people i confirmed with that there was such a charge! And when i complained to the manager i was told "well you never spoke with someone here! You must have spoke with the call center people" as if that made it better

Cons: Nothing

Cons: Car interior was dirty

Cons: car wasn't ready when I arrived and I had to wait 10 minutes.

Cons: Good communication, smooth transaction.

Cons: Car was noisy (Chrysler 200) Car was confusing to operate, no specific temp on A/C for example and when playing song via Media it showed how long song was but did not count down so don't know where you were in the song

Cons: The Enterprise representative attempted to scare me into insurance and all the extras, to the point that I was anxious about driving the car out of the lot. There are ways to sell insurance without making the buyer apprehensive about the purchase.

Cons: After confirming online about my booking, I am told that they dont have available car once I reached the location.

Cons: No cars available when picking up When returning car No call back No refund No real advise when calling customer service

Cons: tires had no tread, windshield wipers were not working properly, and air conditioner worked when it felt like it.

Cons: Long wait time when picking up and dropping off the car at a Hertz location away from an airport.

Cons: We walked into the office and no one spoke to us. We had no idea where to go or what to do. There was no one in the office. There happened to be a guy from a different division there, but he never spoke to us or let us know that he'd be just a min. It was also quite dirty in the office. There were about 4 customers including me and we waited for almost 30min before anyone even spoke to us.

Cons: I never got the car and got charged anyway. Rep said I wouldn't be charged but I was.

Cons: The staff was nice, but the location was severely understaffed. A manager was sitting in his office while the one attendant was swamped. Also, I found a bag of white powder in the console under a removeable tray once I got to my destination. I had to call the police to retrieve it.

Cons: None

Cons: The vehicle was not there to pick up. Very rude and unhelpful employee. Will definitely not return there.

Cons: The car had clearly been smoked in a lot and recently, but I was rushed so didn't change, later I found sunglasses, a hotel receipt, and a parking ticket so clearly had not been cleaned prior to my rental. When I returned the car after 3 days I was "threatened" with a $100+ cleaning fee if I didn't clean the car. It is my habit to clear/clean the car so I don't leave or loose anything and I had done that. We found a nearby gas station and paid to vacuum & detail the car. I have NEVER had to clean a rental car, especially one that was not clean when I picked it up... Very, Very Frustrating Experience! The more I think about this the more I'm convinced that this location is saving time and making money by manipulating customers.