Overview

SilverOaks Hotel Geyserland

424 Fenton Street, Rotorua 3201, New Zealand
+64 7348 2039

$44+

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Rates

Overall guest ratings

5.7/10 Okay
Based on 1,669 reviews
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Review highlights

  • 8.9
  • 4.0
  • 3.8
  • 3.8

Good to know

  • Great view

Nearby

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    About

    With a stay at SilverOaks Hotel Geyserland, you'll be centrally located in Rotorua, steps from Rotorua Golf Club and minutes from Whakarewarewa Thermal Reserve. This hotel is within close proximity of Whakarewarewa: The Living Maori Village and Te Puia New Zealand Maori Arts and Crafts Institute.

    Rooms

    Make yourself at home in one of the 70 air-conditioned guestrooms. High-speed (wired) Internet access (surcharge) is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include safes and desks.

    Amenities

    Take advantage of recreation opportunities including an outdoor pool and a spa tub. This hotel also features wireless Internet access (surcharge) and babysitting/childcare (surcharge).

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rotorua? This hotel has 6146 square feet (571 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Room service
    • Restaurant
    • Car rental
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Express check out
    • Sauna
    • Fitness center
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Free parking
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall Rating

    5.7 Okay
    Based on 1,669 reviews
    • 8.9 "Location is great."
    • 7.1 "Good service."
    • 4.0 "Breakfast is below average."
    • 3.8 "Not very comfortable."
    • 3.8 "Rooms are not good."
    • 2.7 "Disappointing internet connection."
    • 2.5 "Generally quite dirty."
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    Overall Rating

    6.1 Good
    Based on 834 reviews
    • 8.9 "Location is great."
      7.8 "Great parking, according to 78%."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.2 "Management was excellent, said 72%."
    • 4.3 "Breakfast is below average."
    • 3.9 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      3.4 "66% thought it was too noisy."
    • 3.9 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      1.1 "89% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      0.8 "92% thought the tv was sub-standard."
      0.9 "91% found problems with the furniture."
      1.2 "88% said the bathroom was dirty."
      1.4 "86% were disappointed with the minibar."
      1.6 "84% had problems with the shower."
    • 2.8 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      1.9 "81% thought it was rather dirty."
    • 2.4 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall Rating

    5.7 Okay
    Based on 634 reviews
    • 8.6 "Location is great."
      7.5 "Great parking, according to 75%."
    • 6.6 "Service is ok."
      5.1 "Housekeeping was ok, according to 51%."
      6.2 "62% thought the management was tolerable."
    • 3.9 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      3.3 "67% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 3.3 "Breakfast is below average."
    • 3.2 "Awful rooms."
      0.3 "97% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      4.3 "57% didn't like the uncomfortable beds."
      1.8 "82% had problems with the shower."
      0.8 "92% thought the tv was sub-standard."
      1.7 "83% said the bathroom was dirty."
      1.3 "87% were unsatisfied with the kitchenette."
      4.0 "60% said rooms were small."
      1.3 "87% found problems with the furniture."
      1.2 "88% were disappointed with the minibar."
      0.8 "Air conditioning was criticized by 92%."
    • 2.6 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    • 2.3 "Horrible pool."
      0.5 "Dirty pool, said 95%."
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    Overall Rating

    6.3 Good
    Based on 200 reviews
    • 8.9 "Location is great."
    • 6.8 "Service is ok."
      5.3 "Only 53% thought the service was professional."
    • 4.7 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      3.1 "69% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      0.9 "91% thought the tv was sub-standard."
      4.2 "58% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
    • 3.8 "Breakfast is below average."
    • 2.9 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
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    Good to know
    "Great view"
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