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SilverOaks Hotel Geyserland

424 Fenton Street, Rotorua 3201, New Zealand
+64 7348 2039

$53+

Overall guest ratings

5.8/10 Okay
Based on 1,823 reviews

Review highlights

  • 8.7
  • 4.4
  • 4.3
  • 3.5

Nearby

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    About

    With a stay at SilverOaks Hotel Geyserland, you'll be centrally located in Rotorua, steps from Rotorua Golf Club and minutes from Whakarewarewa Thermal Reserve. This hotel is within close proximity of Whakarewarewa: The Living Maori Village and Te Puia New Zealand Maori Arts and Crafts Institute.

    Rooms

    Make yourself at home in one of the 70 air-conditioned guestrooms. High-speed (wired) Internet access (surcharge) is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include safes and desks.

    Amenities

    Take advantage of recreation opportunities including an outdoor pool and a spa tub. This hotel also features wireless Internet access (surcharge) and babysitting/childcare (surcharge).

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rotorua? This hotel has 6146 square feet (571 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Facilities for Disabled Guests
    • Business center
    • Room service
    • Restaurant
    • Car rental
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Express check out
    • Sauna
    • Fitness center
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall Rating

    5.8 Okay
    Based on 1,823 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      7.3 "Easily accessible by car, said 73%."
      10.0 "100% thought parking was inexpensive."
    • 6.9 "Service is ok."
      6.1 "Only 61% thought the service was professional."
      5.1 "51% thought the management was tolerable."
      5.5 "Only 55% were satisfied with the booking process."
      6.0 "60% found the room service acceptable."
    • 4.4 "Breakfast is below average."
    • 4.3 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.5 "55% thought it was too noisy."
      3.8 "62% criticized the small bathroom."
    • 3.5 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      2.2 "78% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.6 "84% said the bathroom was dirty."
      1.0 "90% found problems with the furniture."
      1.1 "89% thought the tv was sub-standard."
      2.3 "77% had problems with the shower."
      1.1 "89% were disappointed with the minibar."
      0.3 "97% were unsatisfied with the kitchenette."
      2.1 "79% didn't like the balcony."
      3.8 "62% criticized the small bathroom."
    • 2.4 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
      0.9 "91% didn't like the architecture."
      0.5 "For 95%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
    • 2.3 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    6.2 Good
    Based on 893 reviews
    • 8.9 "Location is great."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 5.1 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.5 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.6 "74% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      1.2 "88% found problems with the furniture."
      2.2 "78% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
      1.3 "87% were disappointed with the minibar."
      1.6 "84% said the bathroom was dirty."
      1.2 "88% thought the tv was sub-standard."
      2.4 "76% didn't like the balcony."
      0.3 "97% were unsatisfied with the kitchenette."
    • 2.9 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      2.1 "79% thought it was rather dirty."
      1.8 "Dirty pool, said 82%."
    • 2.4 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
      1.0 "90% thought the facilities needed updating."
    • 2.3 "Food is inedible."
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    Overall Rating

    5.8 Okay
    Based on 729 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 6.8 "Service is ok."
      5.4 "Only 54% thought the service was professional."
      5.2 "Housekeeping was ok, according to 52%."
    • 4.2 "Breakfast is below average."
    • 4.1 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.5 "55% thought it was too noisy."
    • 3.3 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% were disappointed with the minibar."
      1.6 "84% said the bathroom was dirty."
      1.2 "88% thought the tv was sub-standard."
      2.3 "77% had problems with the shower."
      0.4 "96% were unsatisfied with the kitchenette."
      1.4 "86% found problems with the furniture."
    • 2.1 "Food is inedible."
    • 2.1 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall Rating

    6.4 Good
    Based on 200 reviews
    • 8.7 "Location is great."
    • 6.7 "Service is ok."
    • 4.4 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.9 "51% thought it was too noisy."
    • 3.8 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      2.0 "80% said the bathroom was dirty."
      1.1 "89% thought the tv was sub-standard."
      0.8 "For 92%, the rooms looked old."
      1.0 "90% found problems with the furniture."
    • 2.7 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.7 "83% thought the facilities needed updating."
    • 2.5 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 2.2 "Disappointing internet connection."
    View all review categories
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