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Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Room, shuttle service was excellent, staff elevators frequently out of service
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Very clean, friendly staff, all staff spoke very good english.
proximity to airport.courteseous staff.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
yes, a short business stay no
Internet doesn' t work
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
difficult to get to the city
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
rooms had terrible petrol/plastic smell. Impossible to sleep.
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
I was not there very long - but the breakfast was excellent
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
Proximity to the airport and shutle bus No minibar in the room
A pair of bathroom slipper
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
The staff, Paying for Internet
Good romm. Good brekfeast.
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
Even though we just stay there for only one night, the impression was pretty good. Clean, functional and with free shuttle to Orly airport. If you want to catch plane on the early morning, it is smart choice.
very comfortable room difficult to find the reception which is situated in the restaurant in front of the hotel, prices change according to events in the region!
The hotel is clean and value for money.
this is an airport hotel, stay here if you have an early flight from orly the next morning. Otherwise, no reason to come here at all. Had to wait a long time for the shuttle bus from the airport and the location of the bus stop is not marked at all. Had to phone the hotel. Breakfast is another €9. All corridors are outside, you are literally a prisoner of your room.
nothing Staff was rude and horrible implying they knew nothing about the bookings and we came to con them , made my wife cry , after 0.5 an hour of humiliating debates ( 10 hours in the car on the hot day and through the night ) they gave us a key and never apologized . The disco near by ruined every night of our stay . No sorry or thank you ....Awful experience !!!
Breakfast is rather good. And it has free shuttle to Orly every 30 minutes. The hotel is 10 minutes by car from Orly If you don't speak French it could be a problem because the staff did not speak а single word in English. So the hotel is just a place where you can sleep if you depart from Orly early in the morning.
Good location near to the airport, and free parking. No wifi. No free internet access.
Nice friendly hotel, helpful staff. Good continenetal breakfast. Beautiful little town within walking distance with small restaurants, shops etc. About 7km into paris via metro, bus or taxi. The hotel rooms were clean and tidy, the sheets immaculate and maid service every day. Excellent value for money. A large open air disco across the road. Open Friday and Saturday nights, it didnt bother us we were too drunk to notice and it actually rocked us to sleep!
only sleep.. nothing
Next to restaraunt, night club, public transport. We couldn't use the free shuttle to get to the hotel from airport as the lady at the reception didn't understand English. Had to take a cab. Rooms were small and we could hardly open our bags.
Room clean and confortable Shuttle from airport to hotel delayed (waiting one hour)Restaurant closed arriving at the hotel
its an hotel near the airoprt, so is very useful when you have a flight and you have to wait a night.........
extremely noisy corridors, poor sound insulation
proximity to the airport absence of telephone facilities in the room could be compensated by a public phone facilities in the hall
We checked in took a shower and left. The place was terrible. Unhealthy and smelled like insecticide to the point of making us sick. We left. Everything. Unclean, bed was broken, hot and terrible traffic noise. There are also much better hotels in the immediate area for a similar price.
The bed was comfortable It is noisy and used as location for locals to bring woman for sex! We didn't sleep at all one night due to the traffic and noise in the hallway and nearby rooms! I couldn't
My childern like cheese and egg to the breakfast but it wasent. At the first night was very loud up to morning on the floor.
They have a shuttle from Airport. Staff is great. Ask to stay away from the elevator. Sleep with earplugs. Travel to Paris Center on public transportation would be difficult for many.
I found much that I expected to find in a \chain\ hotel alongside an airport. Even ntriple glazing did not provide qadequate sound insulation, and, of course, air/conditioning would have been a bonus, but I did not pay for that facility!
Price bad english
For a Paris location the price was very reasonable. Also the room had heat.
comfortable bed, and good duvet, nice ambiente a lot of moskitos in the room
This hotel was very clean, nice people working at the front desk and great english speaking. The room/suite was very good, clean and comfortabel.
Very quiet rooms even though the hotel is only minutes away from the peripherique. We visited the local Parc de Sceaux which was well worth it. Approximately 35 minutes on the train to central Paris.
It was very clean and the room was equipped well although as usual for a continental hotel, a kettle was not included - however, we took our travel kettle so were ok! The hotel staff did supply a kettle on request eventually for our travelling companion, who was diabetic. Overall the staff were helpful and the location, near to Croix de Berny station and the gorgeous public gardens at Antony, was excellent. We had a comfortable stay and it was excellent value. The walls of the rooms are very thin
I had a relaxing and comfortable stay, it wasn't my first time. The area is calm during weekends and the train station "croix de berny" is 3 minutes waking from the hotel. Very nice rooms, great showers. it deserves every star of the 3 it has. No
Clean, airy room. Quiet and only 5 minutes walk from public transport. Underground parking also available.
the hospitality, cleaness, the glass door in the bathroom was broken, so it moved towards me when I was showering and I had to push it away every time, but when I mentioned it to the staff (I did the last day, because we found some solution with a sock), they immediately noted it and were planning to have it repair
İt was good...
the friendly receptionists, the size of the rooms, good mattresses, location no possibility to dine, sound isolation between the rooms could be better
Relaxed, professional and friendly. No
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
Hotel is closed the airport. The bed, too small.
mveryy good no
The position and the staff Maybe a little expensive for the given facilities
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
the restaurant was ok the reception staff was uncommercial people.
breakfast buffet quite poor
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
Location near Orly and excellent restaurant. Receptionist very kind.
Nothing Dirty...dirty ditry. Not even worth a 1 star
I loved its quite environment and the on time shuttle bus to tha airport.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Reasonably close to airport
nothing No shuttle to the airport, reception poor, nothing to eat in the restaurant after 2130loc time, bathroom too small and in plastic container, breackfast choice very limited (no coocked breackfast) no WIFI access, all this for the same price as a Mercure or Hilton as you haver to take a taxi from the airport to go.
Nice room, clean hotel. I was over charged compared to the booking price but I complained when I noticed a few hours later and received a refund.
Convenient for Paris Orly Airport Car parking was not really satisfactory. It was street parking and the space behind the hotel was big enough for 10 cars.
We stayed at the hotel for one night only because it was close to the airport and we had to fly early morning.
The hotel is about 20 minutes walk from the subway station and a 30 minutes ride by taxi to Orly Airport, you have many restaurants across the street plus a Mall to do your last minute shopping. The hotel has all the facilities and the staff is very helpfull, they upgraded our rooms to acommodate us.
Was in for New Year's Eve, left the following day. Room was booked at the last minute. I usually travel in hostels, but I have also been at some amazing hotels. Staff gave a very pleasant, both for check-in and check out. Rooms were clean and in order, beds was very comfortable. The price, especially considering the time of year, was very reasonable. Cons: internet was expensive. The hotel is close to a RER B Station and a walk away from Port D'Orleans (where I had my business for this trip), but you are out of the City. The location would be a hassle for most people looking to sightsee Paris, I think.
courtesy and helpfulness of staff Having to request wash clothes at least 6 out of 9 nights from housekeeping. Didn't like having to feel we were imposing on housekeeping to get towels that we feel should have been in the room when we arrived and after we were staying.
The employees' service at the front desk The check-in time is too late and the check-out time is too early.
Confort and location (near to the orly's aeroport)
The navette picked me up from the airport and delivered me back there the next morning
Ease of reception and the helpfulness of staff
very friendly staff, great support in all questions, very clean, very good infrastructure, the quality is higher as two stars.
location , staff
proximity to airport/prompt shuttle service It was difficult to get a snack...resturant next door was full of people [1 May], leaving McDonalds as our only option...tea making facilities in our room would have been most welcome.
Free internet, Location. Hotel is old.
We stayed for 7 hours, overnight, after a long haul flight from Singapore (CDG-Air France bus to Orly). There was plenty of hot water and a clean bed. Up and out for an early onward flight. Perfect. Breakfast did not start early enough for us. We had a spare half an hour to wait for the free bus to the airport and we could have filled it with a quick hot coffee and pan au chocolate. The mis-timing was my own fault, we just missed the 6am bus, otherwise, no complaints.
Close to the airport for early flight Old furniture, matress not so clean, bathroom oldy too
Receptionist was very cheerful and friendly Breakfast is too expensive. An alternative budget breakfast should be offered for those leaving early for travel reasons.
Good basic hotel for what I needed. I arrived late in the evening and they held the room as requested when booked. Good breakfast
This place was dirty and poorly decorated with whitewash like paint and sinks nearly falling off walls, leg of table in room fell off when I put my purse on it, air conditioning did not work. Was locked in to hotel when we tried to leave in am--we had already paided our bill. This did not look like a safe part of town.
Website says free shuttle but when I arrived at the airport and waited, another shuttle driver from a better hotel told me that I had to call the hotel. The tourist office called and it took 45 minutes. I had an early flight. The hotel charged 15 euro for the free shuttle because it wasn't between 645 am and 1000 pm. Definitely not worth any savings you might get.
The standard of food in the hotel was not good
was close to airport and free shuttel to airport WC was out of function and i coudn't sit on it, The breakfast was cold and i paid 8 euro for a piece of bread and cheese. It was not clean in the room and the wc.
It was central to our place of buisness Quality of rooms very poor. Shower broken, bed lining boards missing,
The hotel took a large group - which is understandable - but they wanted to serve breakfast to other guests in a meeting room. TV did not work - I phoned reception and was ignored.
no iron or ironing board
Absolutely nothing. This hotel is horrible and definitely not a 3 star. More like a 1/2 star. The hotel and the rooms were dirty. The breakfast was terrible. Living in France I expect small breakfasts, but the bread was stale and definitely not worth the money.