Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Incredible bar."
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9.8 "Food is to die for."9.1 "91%
loved the menu selection ." -
9.6 "World class service."9.8 "98% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 10.0 "Management was excellent , said 100%." -
8.9 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
8.0 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
6.5 "Pool is mediocre."
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5.6 "Rooms are ok."
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4.2 "Bad amenities."4.6 "54% thought the
building wasn't nice ." 4.7 "53%complained about the elevator ." 0.0 "100% thought thefacilities needed updating ." -
2.9 "Disappointing internet connection."2.9 "71% said the
wifi quality was bad ."
Overall Rating
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9.9 "Food is to die for."
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9.8 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.8 "Location is great."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
8.0 "Breakfast is good."
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5.6 "Rooms are ok."
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4.1 "Bad amenities."4.3 "57% thought the
building wasn't nice ."
Overall Rating
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9.8 "Food is to die for."
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.8 "Location is great."
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8.0 "Breakfast is good."
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5.7 "Vibe was decent."
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5.6 "Rooms are ok."
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4.5 "Bad amenities."4.8 "52% thought the
building wasn't nice ."
Overall Rating
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9.8 "Food is to die for."
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9.7 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.8 "Location is great."
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5.8 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.2review from
Great location, extremely helpful and friendly staff. Just around the corner from all the shops and boutiques on Main street. Lots of stairs. Not a problem for us, but if you have any physical disabilities this is probably not the best choice.
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8.2review from
Bunker Hill is located in the town near shopping and restaurants and is good value for the money. It is not a luxury or beach front hotel, but is conveniently located in the town. The rooms are adequate, wifi is available, the staff are friendly and helpful and the breakfast was very good. It is very acceptable as an 1 or 2 day stay in the town. Rooms were a bit outdated and there are no elevators to the top floors.
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9.4review from
It Was A Very Nice Hotel..I Would Recommend It To Anybody The Location Is Horibble
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7.4review from
This hotel is very basic and is OK for an overnight stay. It is clean and the room had TV, air conditioning, a small fridge and en suite bathroom and shower. I would stay here again if it was only for a quick overnight. It is value for money. The staff were phenomenal. I arrived at 11:00 PM as did other travelers. The hotel clerk came outside to the taxi to greet us and carry luggage inside. He also carried luggage to the room......the people were very friendly and helpful making for a pleasant experience. Breakfast to order, although limited, was very good and is included in the room cost.......:) Several floors with only steps - can be a challenge if you have heavy luggage and no one to help......
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6.0review from
Location
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8.0review from
Great Location, staff and breakfast! Look oudated, the bed needs replacement and the shower was terrible...
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8.8review from
What did your like? The staff was very nice and eager to please. Stair are very common at hotels on St. Thomas. This is the first place I stayed where they took up my luggage. They breakfast was good and serviced by a friendly staff. I liked that it was a family run hotel owned by locals. It is closed to all the shopping in the old downtown district which is a lot of fun. What didn't I like? I would not recommend families with small children to stay there. All the stairs would be dangerous for them. They are doing some additions which are not safe for children. If you can not walk stairs this is not for you.
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10.0review from
The staff were absolutely fabulous! This is a smaller family run hotel, that could use a little updating [nothing major] that you could care less about because the staff is just that great. They are very accomodating [held our bags for us after we checked out for a few hours]. The only draw back for some travelers might be that there are a lot of stairs, which was not a problem for us and our two younger children. We would definitely stay there again!! nothing
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2.0review from
So we got an e-mail a week in advance of staying here that the King bed Harbor View suite that we paid for for our dream trip was not going to be available because there were guests failing to vacate for the next week because of travel flight cancelations. You stated you would be giving us a standard room with a full size bed and a small food comp. at your reataurant for the inconvenience. Classy!! You didn't offer any other way to resolve this, as in maybe telling the guests in the King Harbor View Suite that unfortunately you have that Suite sold for the weekend and they would be more than welcome to stay in your standard room with a full size bed if they wanted to extend their vacation.......
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8.2review from
Great location, extremely helpful and friendly staff. Just around the corner from all the shops and boutiques on Main street. Lots of stairs. Not a problem for us, but if you have any physical disabilities this is probably not the best choice.
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8.2review from
Bunker Hill is located in the town near shopping and restaurants and is good value for the money. It is not a luxury or beach front hotel, but is conveniently located in the town. The rooms are adequate, wifi is available, the staff are friendly and helpful and the breakfast was very good. It is very acceptable as an 1 or 2 day stay in the town. Rooms were a bit outdated and there are no elevators to the top floors.
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9.4review from
It Was A Very Nice Hotel..I Would Recommend It To Anybody The Location Is Horibble
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8.0review from
Great Location, staff and breakfast! Look oudated, the bed needs replacement and the shower was terrible...
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8.8review from
What did your like? The staff was very nice and eager to please. Stair are very common at hotels on St. Thomas. This is the first place I stayed where they took up my luggage. They breakfast was good and serviced by a friendly staff. I liked that it was a family run hotel owned by locals. It is closed to all the shopping in the old downtown district which is a lot of fun. What didn't I like? I would not recommend families with small children to stay there. All the stairs would be dangerous for them. They are doing some additions which are not safe for children. If you can not walk stairs this is not for you.
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10.0review from
The staff were absolutely fabulous! This is a smaller family run hotel, that could use a little updating [nothing major] that you could care less about because the staff is just that great. They are very accomodating [held our bags for us after we checked out for a few hours]. The only draw back for some travelers might be that there are a lot of stairs, which was not a problem for us and our two younger children. We would definitely stay there again!! nothing
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6.0review from
Location
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2.0review from
So we got an e-mail a week in advance of staying here that the King bed Harbor View suite that we paid for for our dream trip was not going to be available because there were guests failing to vacate for the next week because of travel flight cancelations. You stated you would be giving us a standard room with a full size bed and a small food comp. at your reataurant for the inconvenience. Classy!! You didn't offer any other way to resolve this, as in maybe telling the guests in the King Harbor View Suite that unfortunately you have that Suite sold for the weekend and they would be more than welcome to stay in your standard room with a full size bed if they wanted to extend their vacation.......
