Car rental at Saint Thomas Island SPB Airport
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Cheap car rentals at Saint Thomas Island SPB airport
Saint Thomas Island SPB Airport car rental reviews and directory All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.
Economy Rent a Car
5.2
Fair
Read 29 reviewsCleanliness
5.3
Comfort
5.1
Pick-up/Drop-off
5.6
Value for money
4.6
One location in Saint Thomas Island SPB Airport
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Reviews
6.0 Okay
Anonymous, Feb 2024
Standard
6.0 Okay
Anonymous, Jun 2021
Pros:
Staff were helpful and relatively friendly.Cons:
There were lots small roaches in the car and they didn’t have any other cars to move us into. They gave us a 7% discount to compensate, which seemed pretty measly given the unsanitary aspect of having to see and know that roaches were crawling around our stuff and possibly on us too. It was a Kia Soul which also didn’t have enough power for the steeper hills and would bottom out going over speed bumps, so for a compact SUV, it really wasn’t a suitable auto for the Virgin Islands. The shuttle driver was friendly and helpful w/ loading and unloading our bags and they were efficient w/ check in and check out. I’ve rented from Economy many times in many locations and this was my first not great experience.4.0 Mediocre
Anonymous, May 2021
Pros:
Staff was ok, it is really way below average. the first car we got, the handle/armrest on the driver side came off the door. The replacement car was even worse, has 77,000 + miles. We were not aware that there will be no road service when we took the car over to St John. We were pretty much on our own if it break down. Perhaps it was in the fine print when I reserved the car, but I do not recall seeing that.Cons:
Upfront on all these conditions to take care to St John from St Thomas. The rental agency is not very inviting and off site from airport. There is a shuttle, which is ok2.0 Poor
Anonymous, Apr 2021
Pros:
Nothing!!!Cons:
Everything!!8.0 Very good
Anonymous, Apr 2021
Pros:
People are friendly. Shuttle ran frequently enough. They had the minivan I rented "in stock." Pricing seemed astronomically high but honestly I couldn't find anything cheaper for that week so I guess that makes them a good value?Cons:
The van they gave me was absolutely beat to hell, dents and scratches everywhere. Looked like all their cars were pretty beat up. In their defense, most of the cars on the island look like that. Not a big deal as long as the car runs I guess, which mine did. Just make sure you take pictures before you drive off. None of the employees was in any hurry to get anything done, although this "island time" mentality is true throughout St Thomas, so just be patient and it'll be fine. Lastly, when they picked us up from the airport they packed a TON of people from different parties in the same van and drove it with the windows up and the A/C on recirculate. Not the best COVID practice.4.0 Mediocre
Anonymous, Mar 2021
Pros:
Agent attempted to coordinate efforts with a different reservation we had with another company regarding the delayed pick up of an additional vehicle. Due to the extended length of time we had to wait she waived the fee to add a second driver to the reservation so we could make arrangements to get the additional vehicle.Cons:
We arrived to pick up reserved vehicle around 2:45p and did not received the vehicle until approximately 4:50. Staff did not provide updates on the status of availability of vehicle and had few to no alternatives to offer due to unavailability of vehicles. Since we were renting a minivan she could not offer an upgrade for this rental, made no offer for a discount on current or future rental. Very disappointed that the inconvenience to our group did not even receive an apology for the circumstances or any type of service consolation.Budget
5.9
Fair
Read 15 reviewsCleanliness
6.4
Comfort
6.7
Pick-up/Drop-off
5.6
Value for money
5.8
2 locations in Saint Thomas Island SPB Airport
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Reviews
10.0 Wonderful
Anonymous, Jun 2024
Intermediate SUV
10.0 Wonderful
James, Apr 2020
Cons:
There were very few tourist on St. Thomas during the Corona outbreak. Thankfully they stayed open had sanitizer inside and outside the facility. My flight was cancelled and they made it quick and easy to extend my rental.4.0 Mediocre
Anonymous, Feb 2020
Cons:
Office closed, car unavailable when we arrived. Reservations tried to double our rate to pick up same car next morning. Finally got the airport location to honor our reservations but we still paid too much. Only one decent person there, the girl at the airport desk. Thank you to her!5.6 Fair
jim, Jan 2020
Cons:
Had to wait almost an hour for pickup, even though I had a reservation made almost a year ahead8.0 Very good
Anonymous, Dec 2019
Pros:
Very friendly staff and rather quickCons:
When I booked the car online, I did not realize it was at a location one mile from the airport and not at the airport. Apparently they are two different locations. My error I think.4.0 Mediocre
Jimmy, Jul 2023
Full-size SUV
Avis
4.8
Mediocre
Read 5 reviewsCleanliness
6.0
Comfort
5.9
Pick-up/Drop-off
4.6
Value for money
5.4
2 locations in Saint Thomas Island SPB Airport
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Reviews
10.0 Wonderful
Anonymous, May 2021
Pros:
Staff was awesome. Car was brand new. Washed, clean inside. Easy pick up and drop off!4.0 Mediocre
Nicholas, Mar 2020
Pros:
Rental desk was easily accessible after entering airport.Cons:
Staff was rude, car was in rough shape and had front tires that were bald. The drop off process was confusing. No attendant went over the car during pick up or drop off2.0 Poor
Anonymous, Dec 2019
Pros:
NothingCons:
The car was not available when I arrived. I never rented it2.8 Poor
Anonymous, Nov 2019
Pros:
staff was courteous but for some reason me and my wife had to hop on a $10 each taxi to get a ride from the airport to another Avis location to pick up the car. So extra $20. They did not provide a courtesy shuttle.Cons:
What could be better? Well for one - a courtesy shuttle or have the car available at the Avis location at the airport. 2 - not give me a car that had a scratch or a dent on EVERY panel. and 3 - not give me a car with a BULLET HOLE on the top of the roof. Yep. We had the most gangsta car rental on the island.2.0 Poor
Anonymous, Oct 2019
Pros:
Nothing since they didn’t honor my reservation despite confirming it 4 days prior to traveling traveling. Further, no one even offered any help finding another car.Cons:
Starting with don’t overbook, Avis should at least pay a penalty to confirmed renters if they cannot fulfill their obligationsHertz
4.7
Mediocre
Cleanliness
6.3
Comfort
5.8
Pick-up/Drop-off
5.1
Value for money
4.1
One location in Saint Thomas Island SPB Airport
Ace
7.0
Good
One location in Saint Thomas Island SPB Airport
Apex
8.5
Very good
One location in Saint Thomas Island SPB Airport
One location in Saint Thomas Island SPB Airport
Locations in Saint Thomas Island SPB Airport
206 Julian Jackson Dr
+1 340 725 2507
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No reviews available
One location in Saint Thomas Island SPB Airport
Locations in Saint Thomas Island SPB Airport
St Thomas Island Airport H.S.Truman STT
+1 340 774 1977
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No reviews available